Negligent medical intervention 2/4/2026, in the emergency room. Arrived with two support persons,…read moremy patient's voice and concern for complications related to previous surgical interventions were completely ignored. It seems as though Peace Health has many staff members who are not qualified or experienced in emergent trauma-informed patient interventions, nor are they experienced with HIPPA and Privacy Rights, let alone persons seeking care related to pregnancy or pregnancy loss concerns. (I do fall into this category of pregnancy loss-based concerns within a year of surgical intervention. I had emergency surgery 4/27/25 due to an ectopic pregnancy burst.) Multiple staff refused to document my complex medical conditions or consider utilizing appropriate medical rule-outs, which led to an inappropriate referral to the most restrictive mental health inpatient stay. The hospital also failed to verify my insurance carrier and has since charged me in full, creating more financial and psychological stress. It was a common experience for the hospital staff NOT to verify my personal identity before interacting with me or administering harmful medications, and even referring and coordinating transportation to another building. This later resulted in reactive and poorly skilled staff, clearly not trained in non-verbal de-escalation skills, nor were they trained in trauma-informed interventions or how to appropriately assess risk scores from an emotional health perspective. More concerns while staying at the behavioral unit were the exposure to fecal matter, a poorly sanitized milieu, and sleeping conditions that were not suitable for sanitary living. The Behavioral Unit is also not HIPPA compliant. I could view all staff screens and security cameras through the staff office window. Staff are unwilling to engage with patients and treat them like insects. Peace Health's Behavioral Unit policies limit patient requests for basic needs like water, food, and RNs to hourly requests and are subject to dismissal based on the staff member's mood. More so, because the staff was unwilling to engage with the deemed mentally ill, I learned a lot about my fellow inpatients. It would disturb the public to know that the majority of persons in the facility were female, single mothers, and or experiencing post-partum symptoms, and or at risk for human trafficking, or presently being sex-trafficked. There were a few male patients, and they either had military affiliation (PTSD) or were bilingual/disabled. The staff clearly has no appropriate training from the organization; there would have been some sort of standard of care provided. I left Peace Health Behavioral Unit 2/11/2026 deeply traumatized psychologically and physically. I requested to file a grievance on 2/4/26 after being physically restrained with no physical aggression risk or suicidal risk, and was injected with inappropriate medication. I was not allowed a pen, so I requested to write this form grievance with a blue or black marker. Still, to this day, I am calling Peace Health and filling out surveys regarding my horrific experience without any accountability or response to my grievance. I find this to be an unacceptable way to conduct human services. Let alone treat what is considered to be the most vulnerable of us as humans, inpatient care/the most restrictive inpatient unit. I personally left the facility with a raw mouth, patches of dry and flaky skin, and increased physical pain after being physically restrained. I was coughing up green bacteria for a week afterwards, and pus started coming out of my nail beds. I was extremely constipated, I felt malnourished, and dehydrated. The hospital staff and behavioral staff were extremely unhelpful and confusing for my family members, who were supporting as well. Address of Behavioral Unit #1: 770 E 11th Ave Eugene, OR 97401 Suggestion: Immediate Halt to services provided due to HIPPA non-compliance, Unsanitary environment for humans to stay overnight, Physically aggressive staff quick to physically restrain humans, Egocentric medical practitioners of nursing and psychiatry unwilling to consolidate and conduct true diagnostic evaluations and assessments before prescribing old-school psychotropic medication with serious side-effects to pre-existing heart conditions (such as I have). No physical or visual accommodations provided, no alternatives to toothpaste options despite allergens to ingredients. THIS IS AN UNSAFE FACILITY. DO NOT ALLOW YOURSELF OR LOVED ONES TO BE TREATED HERE UNTIL THERE IS A PUBLIC ANNOUNCEMENT OF ACCOUNTABILITY.

I can't say enough about the south Eugene primary care office ! They are incredibly helpful and…read morenice anytime I call and go in . Everyone , from the front staff checking you in , to being called back and in an exam room . I switched my PCP to DR. Taylor and it has been incredible . Everyone is extremely nice and when I go in I feel like I'm being listened to and helped out to their full ability which is night and day from my last provider . I can't thank you guys enough . Me , my grandparents all go to you guys and it's been nothing but great things ! THANK YOU

Wonderful. I've been going to this clinic for over 20 years. I feel valued. While too many…read moreproviders just follow the medical algorithms mechanically, the doctors here exercise excellent clinical wisdom to boot. The staff are caring, competent, and provide strength-oriented patient empowerment. They have helped me through good times and challenging times and put up with me when I was not at my best. Recently, I had an opportunity to read the clinical notes of a recent visit. Wow, do they listen! I cannot imagine better care.

I'd leave zero stars if I could. I saw Jan Litz, and my son saw Dr. Copperman…read more THIS IS THE WORST CUSTOMER SERVICE I'VE RECEIVED ANYWHERE. AND THE WORST 'HEALTHCARE' AS WELL-though I'm hesitant to even call it that. I did not at all feel like Jan cared about my *personal* needs. She was warm and friendly enough until I asked her to order some tests that I wanted, or to think outside of her narrow thoughts. I was only asking for a comprehensive thyroid panel-we aren't talking expensive hypochondriac things. When I told her that a topical medication she prescribed was causing dryness and irritation, she dismissed my concerns and told me to keep using it. I took my son to see Dr. Copperman for a specific concern and he told my son that his issues were his own fault. His blaming alienated me, shamed my son and did NOTHING to address the concern we came in for. I have NEVER been treated this way before by anyone. His care was so terrible that I sat in the car crying from anger. I asked for a referral for my son, and was handed a list of providers and told they would send over a referral. When I called to follow-up, the referral told me they weren't accepting new patients. I called the clinic back but no one was available to help me. 3 days later they returned my multiples calls and said they'd send it through to another. That one ALSO was not accepting new patients. And then it happened a third time. Finally, I started calling around and then asked the new clinic to call for a referral and it took a week to receive it! As if that wasn't enough, the front office told me that I did not need to make a co-pay for a visit. I told them, are you sure? I usually do. They told me no, and refused to take any payment. When I was then billed for it, I called to find out why and was placed on hold, or hung up on, and never got an answer. When I went in for the next appointment, they told me at the appointment that I had to pay a $100 deposit to be seen since I was delinquent on my bills. DELINQUENT. It was a $20 co-pay. I was there for an appointment and had no other choice if I wanted my son to be seen.

Dr Cordes has been my doc for 28 years. I moved and have to travel 100+ miles to see her. She is a…read morerare breed in today's practice of assembly line clinics She is kind and compassionate. Very good at doctoring. Often runs late because each person gets the attention they need. Works on health issues until resolution. Refers to specialists when needed. Best rating I can give is she is like the old time family doctor.

From the owner: About the Practice At Wild Rose Medical Clinic in Eugene,…read moreOregon, Kathleen Cordes, MD, and her entire team partner with their patients to help them reach their health and wellness goals. With expertise ranging from minimally invasive surgery to mental health treatment, Dr. Cordes and her staff can help a wide variety of patients on their way to their healthiest, most balanced lives.  After graduating magna cum laude with a Bachelor of Arts in biology and a minor in chemistry at Concordia College in Moorhead, Minnesota, Dr. Cordes earned her Medical Degree at the Mayo Clinic Alix School of Medicine in Rochester, Minnesota. She then completed a residency in family practice at the Southern Illinois University School of Medicine in Springfield, where she served as chief resident. Next, she completed a fellowship in cardiology at the Prairie Heart Institute, also in Springfield. Today, she's certified by the American Board of Family Medicine.  As a board-certified family physician, Dr. Cordes provides top-tier care in the areas most patients expect. She offers annual physical exams and treatment for chronic issues such as diabetes and hypertension. She even offers minimally invasive surgical procedures from the convenience of her office.  But she doesn't stop there. She works with her dedicated team to help patients toward not just their physical health goals, but their mental health and cosmetic goals, too. Dr...

We've been coming here for 3 years. The staff is always friendly and our doctor, James Rankin is…read morethe best of the best. He is knowledgeable yet very approachable with whatever medical concern you may have. He is easy to contact and replies to messages quickly. My wife and I are very satisfied with the care we receive from Dr. Rankin and the OMG Westmoreland staff. We highly recommend them. James S.

I have been here twice. Staff is always friendly, helpful and professional. Doctors are friendly…read moreand communicate very well. I feel comfortable with them... very happy they took me on as a patient.

This doctor was one of the worst doctors I've ever seen in my life. She has no empathy, and…read morepresents as a superior. She never helped me with anything or gave me any good advice which I needed from a real doctor. Her knowledge is quite limited regarding healthy living, nutrition, lifestyle, culture. When I did have a problem, she lied outright, saying she could take care of it "easy Peezy" only to put me off and eventually refer me to a specialist who no longer works in this town, which caused a a delay of months. Her only response was that I could go to ER if I chose. I am surprised that she is still working after reading several reviews dating back over five years. All the reviews I read were bad, the same as mine. Buyer beware and keep looking.

Valley Med has disorganized and rude staff. The healthcare providers don't seem interested in…read morehealthcare. It seems they are mostly interested in being a spa.

This doctor refused to see me. Despite the fact that I'd been seen at Oregon Medical Group before,…read moreand they had no problem accepting my insurance and payment the last time. Ridiculous.

I would never recommend Dr Pollack to anyone with a serious health concern. I took my 12 yr old…read moredaughter to see her after noticing a significant weight loss and other classic symptoms of type 1 diabetes. Dr Pollack diagnosis was stress. She gave her prescription heartburn medication for her stomach pain, ordered blood tests and sent us home. My daughter was so dehydrated that she could not give blood. 2 days later she was in the hospital with a diabetic emergency. She spent 5 days in the hospital. Dr Pollack used to be a competent family doctor. She seems to be on auto pilot now.

Med pusher on my first virtual appointment. No conversation at all. "You should clean up your…read morediet" before even asking me about my diet.

Looking for great doctor? You found him. Now make an appointment…read more The staff is great too. They will bend over backward to get and keep you in good shape.

I would give ZERO stars, if possible. Dr. Jane Neary was my doctor at McKenzie Family Practice for…read morea couple of years, and she is the absolute WORST! I've seen some bad doctors throughout my life, but I have yet to meet anyone who has the level of disrespect, apathy, incompetence, and laziness as Neary does. She should not be allowed to even "practice" medicine. She misdiagnosed me at least twice (can't even properly identify rosacea). If she couldn't find what was causing a health issue, she wouldn't look into it any further. She would just shrug her shoulders. She clearly does no research, doesn't keep up on current medicine, and doesn't ask her colleagues for their professional medical opinion. Basically, she wants you out of her office as soon as possible. The last straw for me was when I made an appointment with her, asking for help because I had lost a lot of weight due to a very stressful, traumatic life experience. I basically wanted to get some labs done to ensure that my health was still in relatively good condition, find a healthy way to gain the weight back, and I also explained to her what I had been going through. She immediately tried pushing anti-depressants on me... Just a band-aid to the issue (for which I was seeing a psychologist to work through). I have tried 4 different anti-depressants in the past, only to find that they made everything worse, including my health. I respectfully relayed this information to Neary, and she was instantly angry that I didn't want to take the anti-depressants. I told her how sick they made me, and she said in a very cold, unprofessional, and disrespectful manner, "Well you look sick already!". After that appointment, I was rightfully upset by what had happened. My doctor was supposed to be my advocate, not a mean jerk. I am better at writing what's on my mind than speaking it, so I wanted to calmly collect my thoughts and politely relay them to her. I let her know that I felt disrespected during the appointment and that I need to be able to openly communicate with my physician in a respectful, safe, and compassionate environment. After that, she immediately dismissed me from her practice without any advance notice. She knew I was in the middle of seeking treatment, but rather than apologize for her incredibly unprofessional behavior or make the situation right, she left me out on my own with no primary care physician. She also made a point to accuse me of having an eating disorder when she knew damn well that I do not and never have had one... Especially since part of the reason I made the appointment in the first place was to ask about a going to nutritionist so that I could put weight back on in a healthy way. I've never been so insulted by a so-called "medical professional". Stay far, far away from Neary. She is an absolutely awful person and negligent "doctor".

Dr Neary is a compassionate physician who encourages patients' communication and engenders trust…read more She's calm in demeanor, which makes a huge difference to a patient who's upset and/or frightened. When there's a true crisis, Dr Neary goes far out of her way to assist a patient, spending a great deal of her time in relieving the patient's mental anguish as well as the physical symptoms. Her assistant, Leah, is a knowledgeable, personable gem of a human being, too.