Dr Cordes has been my doc for 28 years. I moved and have to travel 100+ miles to see her. She is a…read morerare breed in today's practice of assembly line clinics She is kind and compassionate. Very good at doctoring. Often runs late because each person gets the attention they need. Works on health issues until resolution. Refers to specialists when needed. Best rating I can give is she is like the old time family doctor.

From the owner: About the Practice At Wild Rose Medical Clinic in Eugene,…read moreOregon, Kathleen Cordes, MD, and her entire team partner with their patients to help them reach their health and wellness goals. With expertise ranging from minimally invasive surgery to mental health treatment, Dr. Cordes and her staff can help a wide variety of patients on their way to their healthiest, most balanced lives.  After graduating magna cum laude with a Bachelor of Arts in biology and a minor in chemistry at Concordia College in Moorhead, Minnesota, Dr. Cordes earned her Medical Degree at the Mayo Clinic Alix School of Medicine in Rochester, Minnesota. She then completed a residency in family practice at the Southern Illinois University School of Medicine in Springfield, where she served as chief resident. Next, she completed a fellowship in cardiology at the Prairie Heart Institute, also in Springfield. Today, she's certified by the American Board of Family Medicine.  As a board-certified family physician, Dr. Cordes provides top-tier care in the areas most patients expect. She offers annual physical exams and treatment for chronic issues such as diabetes and hypertension. She even offers minimally invasive surgical procedures from the convenience of her office.  But she doesn't stop there. She works with her dedicated team to help patients toward not just their physical health goals, but their mental health and cosmetic goals, too. Dr...

This place does NOT show any loyalty or even a sense of compassion to it's patients/customers. I…read morehave been going to a particular doctor for at least 25 years (who joined with this facility and is now retired, recently hired a new NP in her place.) I had no idea my insurance failed to pay for a particular visit, and shortly after that visit my dad's health begn to fail and he subsequently died. Within 2 months of insurance denial to the office/accounting sent me to collections and TERMINATED me as a patient. I didn't even know I owed anything! I hadn't spoken with anyone. They said they tried to call. When l explained the situation, they had no regard or understanding for extenuating life curcumstances. I had Never had a problem with payments/insurance for 25 years!! Hard-nosed people do not belong in the care industry. Bad place.

Charged me $64 for an "alcohol screening" and a "depression screening", both of which consisted of…read moreme checking "I don't drink" and "I'm not depressed" on their new patient questionnaire. Neither were discussed at all in the actual checkup. When I refused to pay for that, they sent it to collections. If a doctor's office can be a scam, this is it. Avoid at all costs unless you want to be charged for the oxygen you breathe in the waiting room.

Wonderful. I've been going to this clinic for over 20 years. I feel valued. While too many…read moreproviders just follow the medical algorithms mechanically, the doctors here exercise excellent clinical wisdom to boot. The staff are caring, competent, and provide strength-oriented patient empowerment. They have helped me through good times and challenging times and put up with me when I was not at my best. Recently, I had an opportunity to read the clinical notes of a recent visit. Wow, do they listen! I cannot imagine better care.

I'd leave zero stars if I could. I saw Jan Litz, and my son saw Dr. Copperman…read more THIS IS THE WORST CUSTOMER SERVICE I'VE RECEIVED ANYWHERE. AND THE WORST 'HEALTHCARE' AS WELL-though I'm hesitant to even call it that. I did not at all feel like Jan cared about my *personal* needs. She was warm and friendly enough until I asked her to order some tests that I wanted, or to think outside of her narrow thoughts. I was only asking for a comprehensive thyroid panel-we aren't talking expensive hypochondriac things. When I told her that a topical medication she prescribed was causing dryness and irritation, she dismissed my concerns and told me to keep using it. I took my son to see Dr. Copperman for a specific concern and he told my son that his issues were his own fault. His blaming alienated me, shamed my son and did NOTHING to address the concern we came in for. I have NEVER been treated this way before by anyone. His care was so terrible that I sat in the car crying from anger. I asked for a referral for my son, and was handed a list of providers and told they would send over a referral. When I called to follow-up, the referral told me they weren't accepting new patients. I called the clinic back but no one was available to help me. 3 days later they returned my multiples calls and said they'd send it through to another. That one ALSO was not accepting new patients. And then it happened a third time. Finally, I started calling around and then asked the new clinic to call for a referral and it took a week to receive it! As if that wasn't enough, the front office told me that I did not need to make a co-pay for a visit. I told them, are you sure? I usually do. They told me no, and refused to take any payment. When I was then billed for it, I called to find out why and was placed on hold, or hung up on, and never got an answer. When I went in for the next appointment, they told me at the appointment that I had to pay a $100 deposit to be seen since I was delinquent on my bills. DELINQUENT. It was a $20 co-pay. I was there for an appointment and had no other choice if I wanted my son to be seen.

Med pusher on my first virtual appointment. No conversation at all. "You should clean up your…read morediet" before even asking me about my diet.

Looking for great doctor? You found him. Now make an appointment…read more The staff is great too. They will bend over backward to get and keep you in good shape.

This doctor was one of the worst doctors I've ever seen in my life. She has no empathy, and…read morepresents as a superior. She never helped me with anything or gave me any good advice which I needed from a real doctor. Her knowledge is quite limited regarding healthy living, nutrition, lifestyle, culture. When I did have a problem, she lied outright, saying she could take care of it "easy Peezy" only to put me off and eventually refer me to a specialist who no longer works in this town, which caused a a delay of months. Her only response was that I could go to ER if I chose. I am surprised that she is still working after reading several reviews dating back over five years. All the reviews I read were bad, the same as mine. Buyer beware and keep looking.

Valley Med has disorganized and rude staff. The healthcare providers don't seem interested in…read morehealthcare. It seems they are mostly interested in being a spa.

This doctor substantially failed to provide the services I sought, was promised and paid for. She…read moreabruptly ceased all communication and has left me with no clear or reliable benefit for the money I paid her. In early June 2023 I had my first appointment with Dr. Otterstrom. She drew blood to conduct an in-depth analysis of what might be causing symptoms I hoped to correct. When we reviewed the blood results, she promised to follow-up by sending me three things that would explain how to interpret the results and effectively use the supplements I was taking. (She also sold me supplements.) She never has sent me the promised information to understand to test results, nor has she ever responded to me to explain why she abruptly ceased communicating with me. I sent her several more email reminders. I also called and stopped by her office to confirm that she was still working there. Both times, office staff assured me that they were texting her my requests and concerns.

I have had many issues bothering me. Dr Otterstrom was able to fix a hip/back alignment problem…read morethat had plagued me for over 30 years, in addition to helping me cope with adrenal fatigue and cortisol issues as well as menopausal issues. She literally gave me my life back. I cannot thank her enough for that. Doesn't matter if your insurance will cover or not, what is truly feeling well worth to you? I think she's awesome.

Absolutely, hands down the best, most thorough care I have ever had. I even took a crappier…read moreinsurance plan because that was the only one this clinic is contracted with and I still have zero regrets. Meg is kind and patient, and actually listens and trusts her patients. I have come to her with a myriad of issues and she has never once made me feel like my situation wasn't important. I have also seen Lindsey and she is wonderful as well. Those two have fixed me more times than I can count. Love this clinic, love the staff, will never leave.

I made an appointment here with Alyssa after getting tired of my doctor at Peacehealth being…read moreunavailable, slow to respond, and dismissive of my problems. I booked my appointment in December for January. When I arrived I was greeted by the receptionist who was very friendly and got me checked in quickly. There wasn't anyone else in the waiting room and I was taken back to the patient area a couple minutes after checking in. I got weight and my height taken, then the nurse took me into an exam room. She took my vitals and was quick and friendly. I didn't catch her name but she was super sweet. Alyssa came in about five minutes later and spent a good half hour talking with me and getting to know me. She listened to my extensive history, explained things to me that nobody else ever had, and then was able to finally give me a prescription for a medication I've been trying to get from my previous doctor for six months. She explained how insurance doesn't always cover it but she will help me with options if they don't. She was incredibly helpful and friendly and was very realistic about the way our healthcare system is. The office was easy to locate inside a larger medical building. Parking is limited but I found a spot easily enough. I do wish they had an online patient portal, but maybe someday when they are a bigger practice they will. I am so happy with my experience here and hope to remain a patient for a long time.

I saw this Dr. about 15 years ago, give or take, when he was @ Oak St. Medical., Eugene. In the…read moreseveral visits I had with him for my Fibromyalgia, he never ever once listened to my lungs or heart (& I have COPD). He sat in the opposite corner of the room, What? This was so uncomfortable! Well, the practice itself, Oak St. Medical, + all their affiliates, says it all. No, I'd run the other way as a new patient. I did!

Doctor Andrew Gilchrist has been my primary care provider for about a year now, and I have never…read morebeen more satisfied. Dr. Gilchrist has a profoundly sane approach to patient care including empathy, humor and access. I am able to reach my doctor any time, and receive a response almost immediately. He is available via text always and is also quite easy to schedule with. I have never (never!) had to wait to see him. Beyond being very knowledgeable, easy to talk with and amazingly kind, Dr. Gilchrist also provides a level of care that is incredible. He has dropped off prescriptions for me, been proactive with insurance issues and worked diligently to find me other providers, such as physical therapy, who are equally good. Concierge care may require new thinking at first. Paying a subscription rate on top of insurance can seem prohibitive, but when given the level of care and contact, it's actually quite a bargain. Dr. Gilchrist has seen me several times a month, as well as offered referrals, text consults and encouragement, all within my monthly cost. No copay, no additional fees, and of course all services that he refers too work with insurance as usual. It's an easy win- and genuinely adds to my health and well being to be part of his concierge practice. I would encourage anyone to get in and see Dr. Gilchrist! He's the absolute best!