I have used these people before with good results. Now they seem to cut corners wherever they can…read moreand unless you get every single detail in writing in the contract, you may end up paying more than you bargain for. You can be promised one thing verbally but the end result can be unsatisfactory. Your construction may all come to a halt as I had to have to wait for Delta come back several times to finally give me satisfactory work. Normally a company gets better with years of service, I can't say that this is my experience with Delta Hardwood Flooring. Johnny is a nice enough person but he handles the bids. I can't vouch for his crew as the work is inconsistent. It depends who you get.

I thought about not writing up this review since Johnny's a nice guy, but after thinking about it,…read moreowe myself and the Yelp community a review of my experience with Delta Floors. It should've been a red flag for me when the wood Delta had delivered was in the wrong size and finish then what I had ordered. But my friend used them and said other than leaving the place a bit messy, she was happy with her finished floor. So I said not a deal breaker and took another day off work to have the correct wood delivered. Delta said they could finish over the weekend, in 2-3 days, since it was a small space, prefinished, glue down application. They came Saturday but then all of a sudden said they had to glue down only part of the floor and come back on Monday to finish the rest "for the glue to dry so they can make sure the floor is installed straight". I think they more likely had a competing job, but long story short, it took them until Thursday (so I had to delay my trip out of town) to finish the floor. Cons: - I came home one day to find them installing in the kitchen without tearing up the linoleum and without installing underlayment which is against condo rules. I made them tear up the install and lay underlayment but I never would've known if I didn't come to check on them. This was a huge issue to me. - Two boxes of open wood (e.g., non-returnable) are leftover which is waay more than overage necessary for emergency repairs down the road. - The fireplace transition looks awful since they didn't undercut the brick like professional installers normally do. http://www.yelp.com/biz_photos/X6OeEGhri2Na-yvUCdYbdw?select=PvWnMZJtSLthnwTMIIYdHg - One side of the kitchen was uneven because the baseboard wasn't taken off before the install. http://www.yelp.com/biz_photos/X6OeEGhri2Na-yvUCdYbdw?select=EWk5RrvbdDGdWObIpJy0OA - There are 2 big scratches on the floor from when they put the fridge back. - Carpet was left on the closet transition. - The guys also left a lot of glue on the floors, wall and furniture as well as a lot of sawdust everywhere. - They didn't leave the condo hallway clean so my HOA was not happy with me. - I was told all the insurance information I needed for the HOA was on the website but it wasn't, and led to a lot of problems with my HOA. - They drank all my soda in the fridge and used all my paper towels instead of bringing their own supply. - My toilet handle was broken and a hole left in the drywall without fixing or telling me. http://www.yelp.com/biz_photos/X6OeEGhri2Na-yvUCdYbdw?select=3QD1D_Xw8S_AUCuRFKfWMg I felt like I paid a lot of money and got a less than brand new product. You'd never tolerate paying thousands of $$ for a new car only to get a dirty dented lemon to drive off the lot and you shouldn't have to with a floor either. And other than the cost of the wood, it ended up being over $6 per sq ft so definitely not cheap. I witheld last payment and made them repair the scratches in front of the fridge. However, Delta claims they didn't do it since that wasn't part of their 'procedure' which pissed me off. I don't care what your procedure is, I came home to find a not so brand new floor; so are you implying I did it? There was just a LOT of excuses throughout the whole process. * "Oh, the wood you wanted is too narrow so it took longer (so a half inch narrower than what you thought led to 6 days instead of the 2-3? 2.5 inches isn't THAT narrow. And it was frustrating to come home on a delayed job to find one guy took off at 2:30pm on multiple days). * "The guys didn't break the toilet 'cause otherwise they would've told me (then who broke it?!). * "It's not our job to clean when we leave, you should hire professional cleaners for that (are you kidding me?!). * "The brick on your fireplace is uneven and we don't undercut brick" (sorry, but I don't think it's the client's responsibility to subcontract your work out, if you can't do it, hire someone that can...I'm paying you to get the job done. p.s. here's a video of how to do it http://www.youtube.com/watch?v=SV2G7gJh2es). Anyway, I felt like I had to post the review since all the other reviews are so different from my experience and maybe they'll make some improvements. Could be the experience is better with on-site finished, nail-down installations but definitely wouldn't use them if I knew what I know now. I felt like I constantly had to be on-site to keep an eye on them which is a job in itself, and overall, an 'Eek!' experience but bumped up a star since they did fix most of the issues (although they tried to take shortcuts for repairs like only re-installing baseboard on half of the wall since you have to look to the side of the fridge to see the rest --seriously?!) and since Johnny's so nice (but he won't be on-site, you'll just deal with him for the payments/specs).

Ilias of Santa Cruz Flooring replaced our wood bedroom floor after it was significantly damaged by…read morea water leak. Ilias came recommended by our contractor, who assured us that Ilias did excellent work. Before entering into a contract with Ilias we also spoke with two or three of his other clients, and they were all happy with his work. Ilian is courteous, and a creative thinker. He showed up when he said he would, he and he crew worked hard, and were efficient, and best of all--they do high-quality work for a reasonable price. We were Ilias' only project: he and his crew worked long hours to complete our job quickly, which we were grateful for. We appreciated the focus on our job, as we had heard about other contractors disappearing for long periods when they were working on another project. This meant that our job moved along well, and was completed relatively quickly. The room was well-sealed while the work was being done, and between that and the machine, which sucks up the dust as it is generated, dust was not a problem. Thanks to Ilias, we now have a beautiful new floor in the bedroom--all in keeping with the original estimate. When a problem arose (our house is old, and the closet posed a problem) Ilias was flexible, a good problem-solver, accommodating, and he kept us appraised of the extra cost, which was very reasonable. We are delighted with our new floor, feel lucky to have had Ilias do the work, and could not recommend him more highly. You can reach Ilias at: Santa Cruz Flooring (650) 291-0467

Our experience with Santacruz Flooring was extremely positive. They refinished all of the floors of…read moreour house. And they did it in 3 phases so that we could stay in our home. They use equipment that produces very little dust and produce a beautiful floor finish. They are knowledgeable about the products they use. They were a pleasure to work with.

I had the best experience with this company from beginning to end! Don't let the name Royal Floors…read morefool you they do so much more than just floors. My house needed some TLC and after searching for many contractors and having no luck at finding the perfect fit someone introduced me to Mario. He was very knowledgeable and personable which I appreciated it felt like he gave suggestions for my home that he would do himself it wasn't just a check for him. We started with a full gut of my bathroom and now he has pretty much remodeled my entire house. His crew comes in and gets the job done really fast and the quality of work is superb. They did some work during the pandemic and each time they came into the house they wore masks protecting themselves and my family.

I recently had the pleasure of using the services of Royal Floors. It was an emotional year for me,…read morewith the passing of my mother and my moving back to the family home with my Dad who was against upgrading the floors, with old carpet that was 50 years old Mario, Emmanuel, and the whole team were fantastic -- sensitive to my situation, patient, and efficient. I was given a two-day estimate for completion of the job, but they did the whole install in one day. The carpet and flooring looks fantastic! My family and I are extremely pleased with the workmanship and professionalism of Royal Carpets of Oakland.

Getting geared up to sell the family home in the spring/summer is bitter sweet, but once you're…read moreready to move on....there can be so many repairs involved. Last December our fridge decided to start leaking water short of Niagra falls on to the wood floors. Since we also decided to pull up carpet in a back bedroom...the time had come to look into getting the floors refinished. After a few inquires and no follow-up responses...we finally found a company who was "Johnny on the spot" Gomez Harwood floors came thru big time...from estimate to work being done only took a week turn around. Fast, efficient and friendly customer service...I definitely recommend and will be using them for future projects. Work done: Kitchen and Bedroom for $1800 dollars

Oscar and his assistant gave me the best price for doing my floors and we're on time, efficient and…read moreleft me with beautiful Hardwood Floors. I can't recommend them highly enough.

Fantastic service by this team! They were quick to respond, very friendly, professional and stood…read moreby their work for touch ups. Would highly recommend them.

Had floors finished in my extension. The team was super efficient. They came in and started working…read moreright away. They provided me with several options for finishes and basically finished everything within 3 days I had them measure my home to see how much it would cost to match the rest of my home. I would recommend them!

I don't usually write reviews, but working with Ken Yee at San Francisco Flooring was one of those…read morerare experiences where you feel compelled to. From the first walkthrough, Ken wasn't trying to "sell flooring"--he was solving a problem. He asked the kind of questions most contractors skip: how the space is actually used, lighting throughout the day, long-term wear patterns, even how the finish would age relative to the building's character. It felt more like working with a consultant than a vendor. Execution is where they really separate themselves. Timing was tight, expectations were high, and somehow everything stayed on track without the usual chaos. The crew was efficient, detail-oriented, and clearly took pride in their work--cuts were precise, transitions were seamless, and the finish came out exactly as envisioned (if not better). No shortcuts, no excuses. What stood out most was Ken's accountability. He stayed involved start to finish, proactively flagging small details before they became issues and following through on everything he committed to. That level of ownership is rare. End result: floors that don't just look good in photos--they elevate the entire space in person. If you care about quality, professionalism, and actually enjoying the process (which is saying something for construction), I wouldn't hesitate to work with Ken and San Francisco Flooring again.

I live overseas and I had an emergency that needed attention in my unit. I found Ken on Yelp and…read morethe reviews were really great. After talking to him, I decided to take the risk and go with Ken and it was really worth it! Ken was professional and punctual he delivered on time. I managed to save a lots money (compared to other quotes in the market) and to get a truly great quality of work and material. I am very happy with my choice and for taking this risk even without meeting him in person or even being around while the work was done. I truly feel fortunate for working with Ken.

I had Sam Franco do my floors through out my house. it's beautiful, Sam listens to all your needs…read moreand will follow through. if you want a job well done, go see Sam Franco. He is the best!

I want to give a shout out to Franco's Floors for their outstanding work at my residence. They…read morerefinished all of our hardwood floors and also put down new hardwood in an additional room. It was not an easy job to get all of the floors to match due to the various ages of the woods. Franco's went above and beyond to make sure the quality of our floors was just right! Franco's is a great value and I highly recommend them.

Sharon and Kevin. Martinez. We are very happy with S&N Flooring Reggie came to our house and…read moregave us an estimate within a week (we had gotten a few other quotes that were much higher) we set a date for the work and it was started on time and finished on time leaving behind no mess Jorge and Kevin are very professional and went above and beyond we had the entire house including bathrooms done to perfection with Luxury Vinyl Thank you Reggie for a great job finished and the box of candy WE RECOMMEND you to anyone

I had a carpeting job I needed done ASAP. There happen to be a delay with my carpet order, however…read moresince I already agreed I wanted to continue through with Mark and his team. They were accommodating to my change in schedule. I appreciate they came on time, did the job quickly and cleaned up when they were done.