I am writing to formally express my dissatisfaction regarding the repeated appointment…read morecancellations and scheduling issues I continue to experience. Once again, my appointment scheduled for 05/16/26 at 9am has been canceled due to the store being closed. This is especially concerning because, at the time of scheduling, I specifically confirmed twice whether the location would be open on Saturday. I was clearly assured that the store would be operating and that the appointment was confirmed without issue. After waiting for this appointment, I am now being informed that the next available option is after June 15 due to lack of availability in May. This is not an acceptable outcome, particularly given that this is not the first time this type of issue has occurred. As we have previously discussed, the reason I schedule appointments well in advance is to avoid exactly these kinds of disruptions. Unfortunately, despite prior conversations regarding these concerns, the same problems continue to happen repeatedly without improvement. Additionally, the cancellation list is not a practical solution for me. I maintain a full work schedule and cannot reasonably adjust my professional responsibilities around unpredictable last-minute openings. At this point, the repeated cancellations, misinformation regarding store availability, ongoing scheduling failures, and the resulting stress and loss of time have become extremely frustrating and unacceptable from a customer experience standpoint. Due to the ongoing inconvenience and repeated disruptions, I am formally requesting a refund or canceling my account with Milan Laser. I would appreciate this matter being reviewed seriously and addressed appropriately.

I've been going to Milan for laser on my face/neck and Brazilian since 2021. I started when I lived…read morein Ohio and now I've moved to the NYC area and still love going to my appointments! Although my hair is gone almost completely, it's so reassuring to know that the memberships here are forever for me to go whenever I want to or if I feel some regrowth. The vibes are super comfy in the office, the front desk staff is always really nice (shoutout to Majesta in the Fairless Hills office) and everything is so so clean. They even offer water, razors if you don't get a chance to shave before you come, aloe for after, deodorant, and so many other essentials in the room. If you're thinking about taking the plunge and getting laser, do it! It's so so so worth it and the time it's saved me from not having to shave/wax all the time is life changing. Also if you get Brazilian waxes, get the laser! It hurts less, lasts basically forever, and you'll be paying basically the same amount. If you decide to join, tell them I (Brianna Williams) referred you!!

I left Satori for a touch up today 9/17 and I go to Walnut Location and I just drop in maybe once…read moreor twice a year now and I love it's always very clean and everyone is nice and helpful all the time! I inquired and been a customer since 2018, Satori definitely changed my life with dark mark on my chin area as well as the growth of hair my daughter treated me for one of my Birthdays back then and I been coming ever since. My appointments are quick and I'm out in about 10 mins max total with paying. I know it's the quickest appointment il ever have and I love their customer service from everyone so I can't keep up with the names as everyone is great!!!

I've been getting facial and underarm treatments with Lilia and she is fantastic! She is fast and…read moreprofessional. I am also very happy with the results I've had so far.

I really enjoyed my experience with Meeta at Bucks County Esthetics Center. I went in for…read moremicrodermabrasion and a laser treatment to help fade scars I've had from acne. When I first booked my appointment, I was expecting an office similar to my dermatologist. Boy was I wrong! You walk into Meeta's office and it's basically like you walked right into a spa. Meeta is very knowledgeable and the treatments themselves are quit relaxing. Some people may be scared of the idea of having a laser used on their face, but it was actually quiet enjoyable. If you are looking for a great place to transform your skin - check out Bucks County Esthetics Center!

I had a 1:00 PM appointment at LaserAway on Mother's Day, time that was supposed to be a small…read morebreak from home responsibilities. I arrived a few minutes early, was acknowledged at the front desk, and was told they were looking for an available room. After that, I was completely ignored for 27 minutes. I finally had to get someone's attention myself to ask whether I should just reschedule. At that point, I was told "something was going on" and that they would need to close early. Honestly, a quick phone call or text canceling my appointment would have been far more respectful than having me drive there, sit waiting with no communication, and then drive back home without being seen. Very disappointing customer service experience.

I am extremely upset with Milan Laser. I was cancelled now TWICE for my service last minute. It is…read moreextremely difficult to get an appointment as in and then cancelling last minute makes it even more difficult. I now had to wait 6 months between my treatments and paid a lot of money for this and it is messing up my results. Is anyone else having the same issue? Because I am fed up. Especially now that summer is here and I won't even be able to go again until "I've been out of the sun" which is almost impossible during the summer. I feel like I should be reimbursed for my time and negative results due to their negligence.

Was recommended by my cousins to come here. And with my darker complexion and thick Indian hair the…read morelaser hair removal treatments I have received has changed my life! I've been going to Laser Remedy for a few years now and definitely would recommend to anyone who wants to do laser living in the Philly/Sooth Jersey area. I've been with a few tech's and Gina and Martha are great! Alecia at the front desk is also so nice and very helpful with any questions/scheduling. I've done a full package with them ($1000 for lower legs, lower arms, underarms, and full Brazilian) and my results are so good. I just started a few more treatments on my face and I have had such good results. I've never had any skin irritation, darkness, or any major issues. I do follow their care instructions pre and post to the T, and I have recommended this place countless times to friends. Pricing is unbeatable and they usually have a lot of discounted packages during holidays/ summer time. I could not recommend this place enough!

Martha has truly changed my life! I suffer from bad psoriasis so my friend mentioned laser hair…read moreremoval. I was in pain every single day but once I got this treatment - the lack of new hair growth in this area immediately took the pain away. And once this was so successful for me, I had to do other areas of my body - my lip, lower legs, armpits. High recommend Martha. Not sure what I would do without her.

From the moment I walked in I was greeted with a warm welcome and a relaxing and cool environment,…read morewhich was a stark contrast to the chaos of city streets and scorching temperatures. The staff is amazing, very friendly and extremely knowledgeable and down to earth. I was treated with dignity and respect. I felt valued and really appreciate everyone, including the little dog Tucker, who was a pleasant surprise and little ball of joy! I am so happy yo have found my new home and look forward to many more visits! I highly recommend About Face to everyone!

Everything! Naomi is a gem. You can trust her.! She wants what's best for you because it's best for…read moreher. She is very personable.

Paying for all those days in the sun. Doctors Amir and Bhavi are exceptional. Take their time…read moreattending to skin damage and remedial care. Office staff is best I've seen.

Was referred by my primary. Had an appointment two weeks ago with nurse practitioner for a routine…read morecheck up. A mike was removed for a biopsy. I received a phone call on Monday that I was unavailable to answer with a message they had my biopsy results and ti call back. First, they left the incorrect phone number. The last 2 digits were transposed. I called Tuesday, Wednesday and Thursday and left messages. No response. I called first thing Friday morning and spoke with someone at the front desk. Asked my DOB and then put me on hold. Said Amanda would call me back. I believe the office is now closed for the day according to their hours. This is absolutely unprofessional. The anxiety waiting for results like this is traumatizing. To not get a response after a week of trying to get in touch with someone is ridiculous.

Metro Laser in Yardley is a welcoming, friendly, and professional business. The go to for your Med…read moreSpa needs in Bucks County!

Had the best facial today with Julianna. She was so gentle and relaxing. My skin feels amazing. One…read moreof the best facials I've ever had.

I finally decided to try electrolysis and I'm glad I chose Sheree at Hair Free. She made me feel so…read morecomfortable from the start by explaining the process, the timeline and pricing during our consultation. The setting is pleasant and relaxing, the appointments accommodating and Sheree's experience and professionalism show through in the results with each visit. Highly recommended if you're looking to rid yourself of unwanted hair forever.

I am very happy with the whole hair removal process. Was nervous my first time but they are very…read moreprofessional and the officers are very clean. I was taken on time, which is very important to me. I am pleased with the results and will continue to make this part of my beauty routine.

What else can I say, besides the fact Angela resurrected my brows!!! Very friendly and welcoming…read moreand made me feel comfortable the entire visit. I love my brows.

I finally have eyebrows! As I was aging my eyebrows were getting thin, then some completely fell…read moreout from the tail half-way up. I tried eyebrow pencils, powders, gels and I never achieved the results I was looking for, I was embarrassed as my brows kept getting thinner and thinner. I'm so blessed to have found Angela; from the initial consultation I knew she was one to fix my brows. I'm so happy with the results and my confidence is back. Angela is my angel, she is very, very friendly, extremely knowledgeable, and speaks to you like a friend that has your best interest at heart. Five stars just isn't enough. Sharon S.