This is my happy place, because I always leave feeling like I'm walking on a cloud. I have…read morecervical stenosis, which gets pretty painful and Joe Goodwin makes it go away - more than anywhere I've ever been to. Everyone here is friendly and professional and I can't recommend it enough.

Joe Goodwin, the owner, gave me a dry needling induced pneumothorax on January 30th, 2024 during my…read more11:30am appointment, which put me in the ER and then the hospital through until the evening of February 4th, 2024. My left lung collapsed 60% due to him medically injuring me. I called him from the ER and from my hospital room. He never returned my call, and charged me for the visit. Never even said he was sorry for collapsing my lung for a week. Good thing he didn't dry needle both shoulders, he might have killed me. Be careful with this one..and he really likes to touch inappropriately too. You've been warned.

I was referred there by my Primary Care Provider, Milo conducted a thorough physical examination he…read morewas very respectful, professional, and detailed. Milo was able to guide me to do my at-home exercises in a way to maximize my recovery from a previous stroke - my balance and how I walk have gotten a lot better. I love that their staff helps each other during my visits. On the day of my last visit there, Milo assures me that in the future I can just call Maggie at the front office to schedule an appointment I highly recommend this place for anyone in need of having a Physical Therapist in mind. ...KUDOS FOLKS!

This place got me on track. Therapist were nice and understanding. Staff were very nice…read more Atmosphere was pleasant and laid back..

The outside of the building doesn't have any signage indicating that the Physical Therapy of…read moreRichardson is located here. All of the doors had some university name on them. Once inside, the information sign indicated the names and locations of various businesses. PT of Richardson was among them. I have only had one visit here so far, but my initial consultation was good. I was referred here by my primary care medical staff. The facility called me as soon as they received the notice of referral from my medical team. I had been working and unable to answer my phone during business hours, but this place called and left messages several times. I appreciated their persistence. I filled out paperwork digitally prior to my appointment, but I still had paperwork to complete the day of the visit. The physical therapist seemed to be very knowledgeable. He was patient and listened to me discuss my issues. He took time to measure and evaluate my mobility and gait. On the first day, I was given several exercises to do during the session and asked to continue doing them at home for homework. It was recommended that I attend therapy at least twice a week. My evaluation was in the evening after normal business hours. The facility was brightly lit and there were several people there (front desk staff, the physical therapist, therapy assistants, and clients). Daytime appointments are also available, but it is nice that after hours are available for clients working an 8-5 job. The therapist was great at explaining the exercises and techniques to do. He watched me perform them and told me the reason behind doing each of them. I'm not sure I will have this much attention at future sessions, but the therapist did say he oversees the staff who work with each of the clients. I'll report on my progress after attending several sessions. At the moment, I have shooting pain that comes and goes in my right heel. Having had plantar fasciitis in the past, I recognized that something is a bit different this time. An Xray taken previously shows a bone spur, but perhaps neither of these or both of these along with another issue are to fault for the pain. In any case, I'm doing big toe exercises which seems completely unrelated except that the therapist explained so eloquently how the big toe can contribute to so much of the fascia issues. Fingers and toes crossed this brings some relief.

After three months of PT, I wanted to share my personal experience at Physical Therapy of…read moreRichardson. Everyone I encountered, from the front desk assistants, to the physical therapists were all professionals in every way and working only in your best interest. The equipment is sanitized after every use. Masks were required, and temperatures taken at every visit. The room is never overbooked or crowded. The therapists work with your limitations never forcing only encouraging you to do your best that day. I am definitely on the road to recovery and would highly recommend this company.

Agree with the previous review. Had a great experience here and Hilary was my main PT. She was…read moreknowledgeable and helped me tremendously. They all were friendly and always greeted you at the door. Highly recommend these guys.

Michael and his team come highly recommended. Everyone I came in contact with was friendly and…read moreprofessional. The check-in process was easy and the wait time was minimal. I am a firm believer in physical therapy. Miracle workers for targeted relief after an injury or surgery.

LOVE this Vista PT Group. Michael Massenburg is the BEst!!…read more Wonderful PT outcomes for shoulder, neck, and achilles tendon issues ovet the last 7 years,

I don't know where I would be without these folks. I've been going here for years and they always…read morefix me right up. Either from a simple injury or (currently) rehab from a very large orthopedic surgery. Everyone here is kind and really knows their stuff. I don't go anywhere else for my PT needs!!

I was suffering with pain after a major surgery and called Baylor Rehab Richardson Collins and made…read morean appointment. BEST decision ever! From the first appointment with Heather Bell, I started feeling better. She was educated, trained and up on current treatments. The environment is very clean and welcoming. It has been a place of healing for me and I'm thankful. They filed with my insurance company and that helped me focus on my individual therapy program. The equipment and tools they have available really worked for me. I was given information on all sorts of things that have been extremely helpful in my recovery. I was able to get appointment times that worked in my schedule. I really liked the text message appointment reminders. Truly the best part, I'm not suffering in pain any longer. THAT is the whole point. Everything else...a bonus! Thank you thank you thank you Heather! My experience has been 5 star PLUS.

Extremely educated people never seen so many mds in one place…read more Very friendly people who really know what they're talking about

Update: owner contacted me and tried to work w me on scheduling…read more Still lots of chaos around this issue. Had eval for client scheduled for this morning. When I called with question, was told it was moved to another random time that we could not make. I have the printed schedule with shows 10:00 am. They informed me that it was at 1:00 pm, a time we couldn't make. The therapists are very good, but getting in to see them is apparently not easy. They are understaffed.

Dr. Dennis McGinty was always so kind and patient. My son went there because of lower back pain…read more The front desk ladies are all very nice and the patients are also very kind to share information with us! I actually got a referral to a message theropist through one of the patients there. Dr. McGinty asked it for us!

On my first visit to receive therapy for a knee problem and for leg strengthening, Dennis asked…read moremany pertinent questions and then gave me detailed information of what the problem was and how it could be corrected. The exercises he has prescribed, and why he has recommended them, are helping resolve the problems. He will push you to a point to accomplish the goal, but not beyond that. He continually monitors each client's progress and checks back to ensure each one clearly understands how the exercise needs to be done and whether he/she is comfortable doing it. It is obvious, from being in the facility, that his clients have a great deal of confidence in him. His assistant is personable, efficient and also very helpful when needed. Excellent experience overall. K. C.

I want to thank Dr. Ali for being a great physical therapist, a great chiropractor, and an amazing…read moredoctor and person all around. I loved our conversations together and my neck has never felt better. My quality of life has definitely improved from where I was before to after our appointments together. For context, I used to wake up with neck pain every morning, to the point where going to bed was often painful even with the thinnest of pillows -- I often had to fall asleep on ice packs to get through the pain. I also had/have chronic migraines and was in a car accident prior to meeting Dr. Ali, so my neck and back were in rough shape. I also have been an athlete since I was 5, so I'm sure that didn't make it easy on her either! She was able to immediately diagnose some of the issues I had from built up wear and tear and start me on a program for recovery. She also made the whole process so easy with the insurance from the person who hit me. She took care of it all and I only had to worry about showing up to our appointments. I never had to worry about prices and sending forms back and forth with the insurance. Not having that additional stress with fighting insurance alone was super helpful. My quality of life has definitely improved after having Dr. Ali both as a physical therapist and a chiropractor -- it's not often we find someone capable of doing both in one appointment! She also would cater the care to my body's needs and how I was feeling. There were times where my neck was too sensitive for the typical chiropracty, but she had tools that made the process so much better -- decreasing my pain levels without adding to it. The tools she had were definitely a game changer. She would also change the procedures to fit my improvements or alter them for my needs at the time. I came in after going on a walk/hike started hurting my hips, and she was able to adjust them as well to relieve that pain too. She and I had great conversations where she would check in on me and remember things going on in my life and see how she could improve my conditions. She made me feel like I had her not only as a doctor, but also as a concerned friend. I really felt like she was doing her best to take care of me in every way. I only wish the best for her and look forward to seeing the growth of her business! If I ever have issues and need physical therapy or chiropracty again, I would definitely go to her again. I would definitely recommend her to anyone in the area -- whether it's chronic pain, athletic damage, or from a car crash, she was able to handle it all.

Dr. Ali is great! After suffering with lower back pain for over a month, I was feeling more like…read moremyself after 1 visit. I am a full time athlete and see her every 3 weeks for maintenance. She keeps all my small nagging pains at bay and allowing me to train at my fullest! Please note- she is not your typical Chiropractor. She does ART (Active Release Technique), which means she digs into trigger points to help release adhesions in the muscles. It is painful, but totally worth it!

Great staff. Love the services for my health. Have visited several med spas in the area and this…read moreone is hands down my favorite due to pricing and communication from the staff.

I am a member at a different location and I have dropped in here a few times when I can't make it…read moreall the way to my home location. The first time was mediocre, but today was absolutely horrible. The young lady at the front desk was very dry and not super friendly when she got me started on my services. The red light room was filthy. The nurse wasn't friendly and gave me a hard time about the shot that I was getting. I have been using a signature shot off and on since January due to a side effect of a medication that I was taking. She was rather accusatory and questioned me aggressively about why I needed the shot. I pay entirely too much money to be a member at restore for a staff member to question me about anything that I choose to get while I'm there. Unbelievable. My home store would never treat us members like that. My experience was poor and I will never return. Very disappointing.