I went in for the first time yesterday to find a youth helmet for my child. The staff were really…read morefriendly and helpful. They helped us find the right helmet and helped adjust it for my child. The shop is small but they have a lot of products and everything is clean and well organized. Plus they have a very cute shop dog who greets customers!

Went in fully expecting to drop my bike off to pick up later. I had attempted to adjust the front…read morederailleur and had it all goofed up! To my surprise...they said let me take a look at. In 15 minutes...and $35 (while I waited) they had me all straightened out and on my way. Bike works perfectly! That is definitely 5 plus stars customer service. I will most certainly be back!!! Thank you very much Teds Bicycle.

Absolute legends!! Never again will I try to go to black burro, my local shop in buenie. These guys…read morehave my business for life! Upon hearing I drove down from another town they fit me in immediately. Had an incredible retail section with lots of different options for what I brought the bike in for and even installed something extra I bought free of charge! Had the bike done in less than an hour! Perfect amount of time to go next door to high side for some wings:) Also plenty of parking!

Went in with a cracked rim and they had me back in business with a new wheel in a couple hours…read more Pro Service too. Found the other maintenance items I knew I had neglected.

What an amazing experience! We could not recommend We can't recommend Ethan and Rocky Mountain Bike…read moreenough! The entire process was seamless - soo easy, convenient, and super affordable. We booked last minute for the same day, and it turned out to be one of the highlights of our trip to Colorado! Ethan went above and beyond, meeting us and dropping the bikes off right at the trailhead he recommended at no extra charge. The rates were the most reasonable we found, and the service was outstanding. If you're looking for a fun, hassle free biking experience, this is the place to go!

HIGHLY RECOMMENDED. The staff is very competent, knowledgeable, professional and easy to deal with…read morefor rentals, sales or service of ebikes.​

The Bicycle Experience finished my second bike tune (road and mountain bikes) and they are both…read moretotally dialed in! Great work, but they do have a wait list usually about a week or two. It's completely worth it though!. ‍

Hands down, the best bicycle shop in Colorado Springs. I have moved around quite a bit, being…read moreActive Duty Military and have always compared every other shop to BX. No shop has ever really summed up to this LBS. Todd, the owner, has always maintained a good relationship with the rest of the community and is genuinely interested in keeping bicycle culture alive, no matter where you purchase your bike. Swing by and give'em a shout.

I don't usually use yelp but I had to do something about the one star review I just saw!…read more I went to another bike shop in town, I won't say their name but they were unfriendly and useless so I went to Salida bike shop. The owner was really attentive to my needs. So I ordered my bike parts from them. I had to order tires. When a flat happened to my adult tricycle I had no way to get it to the store but they accommodated me and picked it up. He fixed my flat and ordered me A new tire. I LOVE Salida bike shop and will Will not order from anybody else!

It was Sat the 11th, mid afternoon, and I never even made it in the door. As I walked up to the…read moreshop, the dude outside asked how he could help. I had bent my rotor really bad and needed a new one. Without even setting his beverage down he (shop guy) said, "I wouldn't even think about truing that for you.) The wheel was true, I mentioned it, he just didn't even want to look at it. Next morning I went to Sub-Culture Cyclery around the corner. I was back on the trail 15 minute later with a new rotor. Pick the right shop if your really a biker, and go get your bike dialed anywhere but here.

Great experience at Subculture Cyclery. We got some awesome ebikes to rent for the day in Salida!…read moreOur bikes were exceptional and the staff were knowledgeable and helpful to us

Had the best experience today's. Had some issues with the bike that I know I should have been able…read moreto figure out myself (but could t). Frankly I was embarrassed to bring the bike in, but the mechanic (I'm sorry I forgot your name,2/26 around 10 am) was SO kind and didn't make me feel like an idiot, actually showed me what was going on. Then gave me some things to watch out for and advised some service I should ask my LBS to do. Cleaned up my bike, put some lube on the chain and when I asked what I owe him he told me to have a great day and ride safe. You don't get service like this often especially from a bike shop when margins are tight. Thank you, sir!

Fantastic customer support. A bit different from past experiences where they did an assessment on…read moreyour bike and recommended service or replacement on about 10 items that you felt were just fine. Then you had to text back 'only do this and that'. I did not like that green eggs and ham. Anyway went in asking that my headset be greased expecting the same as above. Mech put it on stand, greased it up reassembled and said anything else- said no what do I owe you? NO CHARGE. So I tipped him. Your results may vary but If you go and get similar treatment give em a big tip. Awesome!

I was searching for a beginner's mountain bike and had gone to two big box sporting good stores…read morewithout any luck or help. I had looked up local bike shops the day before on Yelp and remembered Criterium had great reviews so I said to myself, "I have no idea what I'm doing. I need help" so I went to Criterium. I'm so happy that I did! I walked into the store, and within one minute, Tom came over to ask if I needed help. I told him what kind of rides I intended on doing and my budget, and he showed me all of the available options for my height/size. He was very thorough and explained the breaks, gears, and features on the bikes. He adjusted the bike before I took it for a test ride, and again before purchase (I also added a kickstand and a water bottle holder). I loved how the service wasn't pushy at all, and he was honest about quality and ride. It was nice having help the entire way through the process. Highly recommend Criterium. Will be back for my husband's bike service as well as future tune ups. Additional note: I took my new bike for a six mile ride when I got home, and it met all of my expectations. I love the aesthetics, and it rides great! Def the nicest bike I've ever owned.

Vance's extensive experience (30 yrs) allowed him to pinpoint the exact complex and unique problem…read morewith our co-motion tandem. He took his valuable time to not only prioritize us in our emergency, but explain the issue to us, and also spent a lot of time calling around for the needed part. Unfortunately, our particular issue could not be solved in time to meet our travel plans, but we were very pleased that Yelp sent us to Vance's shop! His truthfulness regarding our issue and integrity regarding charge and followup were excellent. Best customer service I have ever experienced in 40 years of cycling. Ken and Rhonda A.

I have an E bike that took quite the spill off the highway doing about 80 mph. I wasn't sure it was…read moreworth taking to a repair shop but I didn't trust myself to know if it was sound or not so I took it across the street to Vance's. He got me a quote within about 5-7 days of course the price for the repairs I couldn't beat! The knowledge and knowing he was going to fix it correctly the first time (and tune it some as it has never been tuned with over 500 miles on it) was something I was willing to pay and expert to do. And it's exactly what I needed. He was so kind and willing and helpful to answer questions I had but mainly we just talked as I am quite comfortable with bikes and motorcycles I just needed that confirmation that the frame was indeed sound and that the parts that needed to be replaced were down correctly. Vance reminds me of my brother very old school yet thorough with his work and doesn't nickel and dime you just cause. I paid a very fair price for his experience/time and his keen eye I feel safe back on my bike and have tuned up brakes to boot! I am not sure what the problem is in the 7 plus year ago comments probably had a bad apple working in their shop and it bled over into the reviews. But my take on him and his lovely wife is A++++ shop! Also- I think a lot of people are in such a hurry for their things to be done. I just sent it over and got out of his way- when I got a call I got a call. I never called or dogged him for an eta I let him do his work on his time. I think people get into that "when's my stuff done" mentality and that's when you get a tough time working with folks. I always approach things with catching more flies with honey! He's has one cool little shop and even a cool mini lift for his bikes which I thought was soooo cool! He's got it down to a science to make his job easier and I love that for them! Great job sir thanks again! -Terralyn Phillips Zenterra Massage