The staff and ownership at Carrara treatment centers are some of the finest in the world. Their…read morecompassion, clinical expertise, and unwavering commitment to helping individuals and families affected by alcoholism, addiction, and mental health challenges transform lives every day. Families place tremendous trust in treatment professionals at some of the most difficult times in life, and Carrara meets that responsibility with integrity, empathy professionalism, and exceptional clinical skills I consider them among the finest in the behavioral health and addiction treatment field. They are the best of the best. Charlie.

Self pay option only. Richard the owner does a good job with his treatment centers. Yet this one…read morethere is no insurance accepted. And the facility itself is not worth that enormous price tag that comes with it.

My mother recently spent three weeks at Sherman Oaks Rehab for recovery from a broken tailbone, and…read morewe were incredibly impressed by her recovery. The physical therapy team is truly top-notch. They were patient, encouraging, and tailored a program that dramatically improved her mobility. The nurses and CNAs are equally wonderful--they were compassionate, responsive to her needs, and treated her with great dignity. The only major drawback during her stay was the quality of the meals. The food was often unappetizing, bland, cold to bad. While the medical care was five-star, the dining experience could use significant improvement. Overall, I highly recommend Sherman Oaks Rehab for its excellent rehabilitation services and dedicated staff. If you have a loved one staying here, I highly recommend bringing in outside food or snacks to supplement the meals.

The facility tries hard but is terribly understaffed and mixes "short stay" recovery patients with…read morepatients whose conditions are more difficult to manage. It makes for a terrible experience for patients whose conditions are temporary. The staff is kind but I wouldn't recommend the facility in general.

If you're looking to detox, Ritz is where you want to be. I battled opiate addiction for 7 years, 5…read moreof those on fentanyl and honestly, I was terrified of going through withdrawal. It took a friend convincing me to get help and give Ritz a shot, and honestly, it was the best decision I ever made. The staff really knows what they're doing when it comes to this disease, and they helped me finally get off fentanyl for good. Ritz is clean, cozy, and has this chill vibe that makes it easy to settle in and focus on getting better. What I loved most was how the team treated me , they actually listened, kept it real, and showed real compassion because many of them had been through the same struggles. They didn't just throw a one size fits all plan at me, they made a plan that fit meIt felt like a safe space where I could be open and vulnerable without any judgment. I met people there I never thought I'd even hang out with, but some of them turned out to be the best folks I've met. We even went on weekend outings that showed me how to have fun without drugs. Oh, and huge shoutout to Steve, the chef, seriously, the best food I've ever had.

Not the best experience, I was targeted by certain staff members and treated poorly at times. while…read moresome staff members were exceptionally helpful and supportive(Danielle, nick, Laura, Johanna, and Chantelle as well as the chef). The overall company was trying to get the most money out of my insurance as possible. I started off in the sober living facility and during Christmas time, I had covid over winter and had to take NyQuil and that was the first excuse for forcing me back into a rehab program that was not needed. My reason for being in the program in the first place was that I had 18 back to back surgeries over the past 4 years and was on opioids for a long period of time so this was a way to detox in a safe environment. There was no psychological addiction, just physical dependence to opioids. They lied about multiple addictions to medication(amphetamine addiction) that I was prescribed since childhood and used it to get more money through insurance. They also lied about an alcohol addiction, when I am medically intolerant to alcohol. When I got back to the sober living after this time I was talked about poorly among staff members and called "attention seeking" for asking for a few days off in order to visit 2 dying family members. Eventually someone in the group had consumed alcohol and told the staff which upset another client due to the unfairness and favoritism. This upset client gave me alcohol without my knowledge or consent and afterwards told the staff that I was drunk. This other client had been upset and doing things like this for 2 weeks prior to this incident. I believe he did this in order to prove a point that they will send people they dislike or with good insurance back to rehab in order to get more money. This client later confessed to me he had put alcohol in my drink without my consent and I had a reaction to the alcohol and was placed back into the rehab facility. I was put on addictive barbiturates and unnecessary medications for 2 days before my insurance denied coverage due to fraudulent services. The alcohol level was so low that there was no logical reason I needed to be there. I was then abandoned as a patient had had to find a new place to live in 2 hours or I was out on the street. Remember it's just a business. They don't actually care about you. They left another 2 of my friends on their own where one eventually fell into a coma following her abandonment. Something else they did was contact my pharmacy and told them never to fill any of my prescriptions ever from any doctor. I was no longer under their care at all. I'm a disabled person and this made it very difficult to obtain medication that I needed. This is a HIPPA violation for sure.

This place administratively discharged my daughter after a week. And gave me 2 hours to come get…read moreher even though I live 2 hours away. And if I didn't they would be calling CPS and the cops. They also never gave me a discharge summary or any documentation. The staff there have not returned calls, emails, or texts. Very unprofessional.

This review is entirely about the financial practices at Paradigm/Altior. Do believe all the other…read morereviews about the difficulty in getting your pre-payments refunded after reconciling with your insurance company. It was 5 months after discharge for all the insurance claims to be properly submitted (two claims needed to be resubmitted multiple times) and our refund processed. Paradigm did require an amount equal to our Annual Max Out of Pocket up front since the stay included January 1. The care our child received was good. We felt they were safe and well cared for. If the child is willing to do the work, the program can be helpful.

We recently toured Brentwood Healthcare Center for my in-laws and really liked what we saw. One of…read morethe main things that caught our attention was the physical therapy team. You can tell they really work with the patients and seem very involved in helping them get stronger and back on their feet. The facility is on the smaller side, but honestly, I think that's a good thing. It feels more personal and like the patients can get more one-on-one attention instead of feeling like they're just one of many. Looking for a place for family can be stressful, but we left the tour feeling really good about Brentwood and especially the therapy program. Definitely worth checking out if physical therapy and more personal care are important to you.

In addition to the facts in my second review, I want to retract my positive comment about Andrea in…read moremy first review. Please tell that unprofessional B**** when an elderly man is dying and his wife of 38 years is crying on his shoulder, keep her mouth shut. She was patching up his other arm, cancer patients bleed easily. I was not in her way nor did she say I was. However, she said, disgustedly, how insensitive my crying was and she was surprised I hadn't been asked to leave. Yes, seriously. Our first experience when he wasn't as sick, I wrote positive things. We had to return when his illness progressed and were treated completely different. My tip is, if your loved one is recovering from a broken bone, or similar ailment this place is fine. If your loved one is unable to defend themselves against abusive staff, you do not want to come here. And yes, Andrea was only abusive to me. Read second review to hear how he was literally tortured by other staff. I've been too busy planning the funeral to file the law suit. See you soon, DJ.

There are not enough words to express the gratitude I have for the Rehabilitation Center of Beverly…read moreHills. My mother suffered a devastating stroke that left her unable to walk, unable to move her arms, and barely able to speak--at one point, the only word she could say was "ok." As a family, we were scared, overwhelmed, and unsure of what her future would look like. What this facility did for her... truly changed everything. Today, she is now speaking over 100 words. That transformation alone speaks volumes about the dedication and skill of the speech therapy team. They didn't just do their job--they gave my mother her voice back. The physical therapy department worked with her consistently, day in and day out. Even though she's still on her journey toward walking and regaining full use of her hands, the progress she's made has given her something priceless: belief. She now knows recovery is possible, and that mindset shift is everything. Let's be real--no place is perfect. But what sets this facility apart is the effort, the consistency, and the care. In a place where patients are going through some of the hardest moments of their lives, the staff still shows up with compassion and professionalism. From the valet to the front desk, from housekeeping to dietary staff, management, and especially the nurses and students putting in real, hands-on work--you can feel that people here care. And that matters more than anything. This is not just a facility--it's a place where real healing happens. To everyone there: thank you for giving my mother progress, hope, and dignity. Please keep doing what you're doing--you are truly changing lives.

Grandma was transferred here from the hospital. Terrible disgusting food. When she called for help…read morewith the restroom, no one came for an hour. This happened twice before we moved her out.

First and foremost this place is very accommodating, the house my exhusband was at was very nice ,…read moreBUT there were bed bugs found and one room was quickly addressed the others just got ignored , GROSS , second I noticed a multiple personal text message from one of the group leaders (therapists) to my ex husbands cellphone after group hours, that was not in relation to any group stuff , if that's not RED flag I don't know what is to me that was unprofessional and the staff shouldn't be crossing the line like that . The houses are very nice heard the groups are good but I felt like the other stuff should be spoken up on .

DO NOT GO HERE. They make you pay them up front, and when you arrive you have to sign a bunch of…read morepaperwork stating that if you decide to leave you will not get your money back. I paid 35k in cash for 2 weeks - it is so not worth it. It is so far from a luxury experience. It's a scam. I brought my own prescribed medication from home - they destroyed it without telling me and then put me on their own paltry regimen which has resulted in one week of literally no sleep. The food is terrible - overly salty and overly rich - not clean. Unhealthy. My bathroom sink literally has chunks of enamel peeling off. The bedding is uncomfortable. They say that there is a private chef but really the food just gets delivered meal by meal and it is usually cold and you have to heat it in the microwave. I took a yoga class today and the yoga teacher was vaping throughout the class. The curriculum involves xeroxed handouts and every instructor just has the clients take turns reading them. One of the sessions was watching a 20 year old video on HIV. This place is an absolute joke.

I was there last year for 4 months. The staff I had contact with were great, except 2, 1 was just…read morea loud talker, you could hear her when she was 5 doors down and the other was loud and foul mouthed, no ettiquet whatsoever both nurses. Other than that it was great RT, CNA, Housekeeping, SPEECH PATHOLOGIST and RN's ROCKED! but the coffee there blows! Oh and the CNA's were just the most amazing people

My aunt has been in this facility for 13 years and her health and mobility is worse than it was…read morewhen she arrived. The place is filthy, when I went to her room today 8/29/26, she had two paper bags on a table leaking fluids with old cups and old food. The place is filthy; the supervisor was kind of just kicking back and the only thing she could say is that my aunt declines to get out of bed. They are just collecting money, and getting paid off of these poor people. Heather, if you're reading this, send me an email, I am concerned. The quality of care is horrible.

Hope is a great place to come get your mind and body right. Awesome staff who genuinely care about…read morethe people here. You can tell these people care about what they do.

This program changed my friends life. my friend said the staff was so kind. My friend was also very…read morehappy with the clinical and medical staff. I noticed she said there was a doctor that was actually there and I had never heard of a doctor in any of the previous locations that my friend has been to. I truly saw major difference in the way my friend is healing. I am shocked and hopeful that this place can make differences, and hopefully other centers will follow their success!

Of all the things I love about Transcend, The one I love the most is the staff. They truly care and…read moreyou can tell on a daily basis by the way they go about their tasks, it's almost like they actually enjoy what they do. Our facilities are top notch and we never lacked for anything. The treatment team they set me up with has truly changed my life. From my IOP at Beit T'Shuvah to my therapist and dietitian. I want to thank them whole heartedly for saving my life and thank them from the bottom of my heart for setting me on a path to living life on life's terms and being set for success as I take the next step in my recovery. Thank you.

Filthy. Had the displeasure of being neighbors of one of their homes and they were horrific to say…read morethe least. This company leases homes in residential neighborhoods but does not upkeep or maintain the house in the slightest. Never did I see a gardener- it really lowers the morale and property value of the neighborhood. Staff shady and weird. Loud altercations. Gosh forbid they ever quietly unload groceries without yelling that can be heard throughout the block. Shady people coming and going at all hours!