Today was the second attempt to have a good experience at this location. Last time I think we encountered a whole new staff which makes sense. Today we went to celebrate my son's birthday around 2:15pm and the place was expectedly empty. Staff was friendly. We were sat in the bar area. We got our biscuits and drink in a timely manner but we had to dip out after a 45 minute wait on food with no reassurance or apologies from anyone. One of our party had to be at work and we couldn't wait longer. Our drinks and biscuits were comped. I'm not sure what is happening with the particular place. I hope they get to be good again one day. read more

Celebrating my granddaughter's birthday today at Red Lobster. She wanted to go to 13th Street. That was a huge mistake. They had a party of 60 in the back room. They rudely refused to seat anyone else for over ab hour. There were plenty of empty table. We went to Whittlesey. The soup seemed watered down. Overall the food was decent. My granddaughter was happy. She went for the biscuits. We had a pleasant experience inspite of the complications. My family has frequented the location on 13th Street in Columbus, GA since the 70s. We were there on the day of brawl that went viral. My family was seen in the video, as the fight went around our table. Because Johnny, the manager on duty, was so kind and professional, we continued to frequent this location. read more

I ordered calamari. When it came, they said they were out of the dipping sauce. Apparently I was either expected to eat it without sauce or I was supposed to order ranch or something like that. I couldn't believe it. I said if I can't have the sauce that is on the menu that comes with calamari then I don't want it. I'd also ordered a cup of clam chowder. That cup was probably about 2 oz and had no clams in it whatsoever except for one tiny smush of a bite and it didn't have a lot of flavor. It was a major disappointment and it caused $6.99 which I thought for the quantity and the quality that was way overpriced. When I couldn't get my sauce with the calamari and and return the dish basically having no other choice., I thought they would basically let me go with no charges but no I still got charged the $6.99 for the lousy clam chowder and $3 for a diet Pepsi. Additionally there were all sorts of crumbs and crap all over the floor next to our booth. No one bothered to pick it up. There were puddles in the toilet area of the ladies room. The place was basically empty and it's no wonder. Major improvements needed here. read more

It's very quiet at this location and we were seated quickly. Service was great, our waitress was very attentive and nice! The food is lackluster though. The lobster dip was very plain. The biscuits weren't fully cooked. The broccoli was alright, mashed potatoes disgusting and the baked flounder wasn't seasoned at all but the seafood dressing inside was good and saved the dish. Overall I wouldn't rush back but Red Lobster every now and again just seems right lol. read more

Red Lobster - Stuffed Flounder - Seafood Near Me - Columbus, Georgia

I love the service and everything from Ms Eva Brown thank you and I loved everything read more

Red Lobster - I love yall - Seafood Near Me - Columbus, Georgia

This restaurant is terrible they made my friends alcoholic beverage way to strong she couldn't drink it we got our food and my dad ask for a box for my food and the waitress said no because my dad and mom got endless shrimp and then I ask for a box and they said yes and it took about 30 minutes for our boxes and I asked for some to go biscuits took about 20 more minutes and also our waitress literally ran away from us multiple times and my mother got harassed when she asked for another shrimp platter and the manger was very disrespectful to my dad please never go to the red lobster the are very judgemental and disrespectful and annoying and charged us for a dessert thats we didn't even buy tables are falling apart they were held together with duck tape and gorilla glue. read more

Service was terrible. Waitresses walking around talking with each other. After 30+ minutes of waiting we had 2 biscuits (without butter). Our drinks were waiting on the bar getting warm for 15 minutes without any of the other 8 tables wait for drinks. Only 2 tables had food and all the others were waiting longer than us. The bartender cannot make a simple Martini. We left and ate at the Black Cow one of our favorites in Columbus GA and had a great lunch. read more

I wish I had read reviews before going to this Red Lobster. Our waitress sat us down , said she would be with us shortly & waited 25 minutes before she even came to get our drink / appetizer order which took another 30 minutes to get . The bread came out on a dirty plate & we ended up paying for our drinks & leaving before our food came out after waiting nearly a hour , mind you there were only 3 tables of people in the restaurant & now I see why . When I asked for the check the waitress was rude & stated a rude comment . I will never return to this location & will never recommend it to anyone . read more

Red Lobster used to be a classic favorite, but it has definitely gone downhill. I saw the ads for their new seafood boil bags and decided to give it a try--but I wish I hadn't. It was by far the worst seafood I've ever had. The shrimp were overcooked and mushy, and they only offered two seasoning options--both of which were awful. The drink I ordered was so strong it tasted like gasoline. I was seriously disappointed, especially since I waited until payday to treat myself. Total waste of money and time. To make matters worse, there was only one server working the floor while other staff just stood around. The wait for both food and service was ridiculously long, only for the food to be terrible. I won't be going back. read more

My experience today was very unsatisfactory. I was honestly shocked and wished I'd gone to another restaurant. There were several issues. 1. Biscuits were not readily available nor were they refilled during our service. My husband had to constantly ask for them and was told that they were waiting on them to come up. They never did. My husband even asked for those biscuits to go to which he was told that "you're leaving now so we can't give you any biscuits". The same biscuits we repeatedly asked for before we cashed out our ticket. 2. I tried to build my own feast and was told I could only choose two options. The original feast comes with four options and two sides. So you mean to tell me that I have to spend $5 more to get less. The server didn't seem to know the answer to my question. She just simply responded with "let me go ask". I changed my order completely which leads me to the next issue. 3. My shrimp linguini Alfredo was an oily curdled mess. The sauce was disgusting and ruined my dinner. The only reason it made it to a to go plate was I paid for it and thought maybe I could go home and fix it. It will probably be trashed in the near future. 4. I asked for a baked potato which was put on the plate with my husbands fish. He then had to wait longer to get the fries he originally ordered. I mentioned to the waitress that his fish would be cold. She had no care in the world about that. Who wants to eat cold fish!? That is exactly what happened. His fries were fresh and the fish was cold from the wait. Overall the best thing about this experience was the hand soap in the bathroom. It left our hands clean and smelled delightful. Other than that it was a total waste of time and money. I wish we had went somewhere else. read more

Not gone lie, still the worst red lobster. 1. took forever for someone to greet my kids and me. 2. Never really have bread ready 3. The Seafood boils suck. 4. need new servers. And new management read more

zero stars server was very slow and played victim on why food wasn't coming out fast. it took 30 minutes to be seated and lady in the front had an attitude. after an hour after ordering food still hadn't come out and it took for my mother to want to leave for them to bring out food out. when the food did come out it looked like it was sitting out for a long time sauce was solidified. read more

Just departed from Red Lobster on 13th Street, Columbus, GA around 5:30PM. I ordered online, in fact while I was in the parking lot for Curbside service. The Rep who took my order was very knowledgeable, patient, eager to help, most polite. I ordered in this sunny Friday, Feb. 28, 2025 Fried Shrimp, Garden Salad, Biscuits (2), loaded potato, strawberry lemonade. Plenty of beautiful food, condiments, beverage. Packed in keepsake bags. Very enjoyable meal . Ms. Miranda brought my order to the car, she was very polite, mannerable and has been there for 20 ish years. RL is blessed to have such a pleasant, caring employee. Will be returning real soon. Thank you! read more

We came for lunch and Th e service was awful. Waited to be seated, served, overall horrible. I asked for lemons they brought dried old lemons looked like someone had already ate off of them. Will not be back, do not understand how this place is still open. read more

Red Lobster - Seafood Near Me - Columbus, Georgia

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my sister and I ate there last night against our better judgement. the bartender came to our table and asked us what would we like to drink, my sister ordered a margarita frozen lime. it looked a snow cone with a lime on top of it!!! it didnt have salt around the rim and tasted like sour water. I ordered a bahama mama, it was the worse i have ever had. it looked like a egg poured in a glass with water. when our server came to take our food order we told him about our drinks and he replied she was in a bad mood and he did not want to tell her about our drinks were awful, he brung my sister a strawberry lemonade, but we still had to pay for the awful drinks that we did NOT drink. i called to ask to speak to the manager and never got one on the phone. this restaurant had really fallen off, i want eat here again. read more

please come check out the new dish. I really enjoy eating here and the staff is very accommodating. I encourage all disable person come check it out. To the dead communit, you are also welcome to dine here too. My gush, three options shrimp dinner is good. read more

Red Lobster Adams Farm Road Columbus Georgia Order curbside They said curbside would be ready at 6:18 and I have still not received my order at 6:52 .I know they are busy but this is ridiculous. I have called 3 times and food has still not been delivered. I have back problems that why I asked for curb service. It's now 6:57 pm. read more

Will not be returning....poor service from waitress. We never got her name so I can't say but she didn't provide refills, we had to wait for bread for about 30-40 minutes. We got our salads before the bread. We waited on food for over an hour; we ended telling them to box it to go. I only ordered an appetizer and it still had to be boxed. We asked for bread to go and we never got it. The restaurant was not too busy but everything was slow. Also no one else got their food, bread, or refills in a timely manner. Service is trash and will not be returning. It's sad because my family use to love this location better than the other one. read more

This place is wreck. The service weak. We sat for an hour while people around us were served. Asked for the manager and she never came to see us. They need to shut this place down read more

Missing so many thinks on the menu, no mashed potatoes, no orange slices for kids meals, no burgers, shrimp skewers, only one martini glass in the store. On top of all of this the store just opened and we were the second sit down customers. Total disappointment. read more

The food was great and the waitress was even better! I mean absolutely perfect! We had a wait of 30 min but that was fine. read more

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We had an amazing lunch at Red Lobster at this location. Our waitress, Hannah was superb. We ordered the Sailor's Platter and the portion size was more than enough. The food was prepared to perfection; hot, great serving sizes, and delicious! Hats off to the house supervisors, who were very present. I would highly recommend and will definitely eat here again. read more

I would never come back to this place in my whole life . It was an table that someone had food on it, and the waitress wiped it off with her hand, which was unsanitary and disgusting. Alfredo was very disgusting. and it was short staff. And they burnt the pasta and it was stuck to their together and the tea was very unsweetened and disgusting and it was cleanliness and they need an new manager because the manager was back in the back the whole time and they had an 30 minute wait,when it was only 4 tables full but overall I give it an 0.1. Also waitress did not have on a net when making food and one lady in there was very sorry and lazy . read more

Red Lobster - Shrimp Linguini Alfredo - Seafood Near Me - Columbus, Georgia

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Food was delicious and hot. Unfortunately they had no wait staff. The hostess took our orders, brought our food, brought the check. She was amazing. But it added time and stress. Too bad. Need a job? Work at Red Lobster on 13th St. read more

I waited in front hostess area for 5 minutes then poked my head into the employees office area while the door was open and seen the manager. Asked if someone could seat me. She looked around and came back and told me it would be 5 to 10 minutes before they could clean a table. The resutrant was empty had like 3 tables with customers. This place needs to be closed down. Poor management and service. read more

A worker named Brittne was being really rude to me and my family her attitude made me feel uncomfortable the food was cold she also told us the plates with our food were really hot, but proceeded to hand us the hot plates, I am no longer supporting this restaurant I do not recommend!! read more

Great service. Our server Kiniyah was fast and friendly. I'm most definitely coming back here again!!

Walked in to see absolutely no tables filled. Waited 5 minutes for someone to finally tell me it would be 30 minutes until we could've seated. When I asked why, I was told we only have one waitress working tonight. read more

This is the first time I'm ever rating this a one star. The waiters were wonderful but people with a party of 36 were served before our party of 13, when half of us didn't order. The manager was awful, screaming at his employees when it was NOT their fault that the manager was incapable of serving his customers 4 hours after our arrival. We waited 45 minutes for a table when there were 5 people there, we didn't get our drinks until an hour later after being seated, we didn't get our food until 3 hours after arrival, and I'm truly dissatisfied and disappointed in this. read more

I don't normally give 5 star ratings to a major chain restaurant, but this location was excellent. We are in Phenix, AL staying in a hotel for our son's graduation from the nearby military base. We ordered take out using their website, and within a few minutes they called to let me know some of the items we ordered they didn't have. They gave us substitution options and even gave us 2 free sides and a half dozen biscuits. Food was well prepared and delicious. I had the crab trio, lobster mash and corn. My wife had the New York strip medium rare, fries and asparagus. We have plenty of biscuits left to give our son after graduation in the morning. We don't really frequent this area, but I am highly impressed with this particular Red Lobster. read more

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Disgusting building, nasty employees. My server bragged to another table that she took a dirty spoon washed it off and served it to the table beside me. Can we say HEALTH DEPARTMENT!! Edit- your link never worked. I've been in there several more times after this incident I first reviewed on but let me tell you the dishes that pile up on the tables In the dining room are absolutely disgusting. Would you treat your home that way? I WILL BE CALLING CORPORATE AND THE HEALTH DEPARTMENT!! read more

Good service. What I've come to expect from Red Lobster! Good location in the strip mall. read more

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Red Lobster (13th St, Columbus, GA) I normally go here to this location. Almost always have good service. So when others recently complained, I brushed it off to the waiter/waitress having a bad day. My mom and I went Sunday for the All you can eat shrimp. Or rather I did. It was not even that crowded when we got there so I didn't see the problem. Let mere start of saying the food itself was delicious. First it took forever just to get the drink order. When we did order our food, my mom asked for extra peppers. They only bought out four biscuits, which was okay because we don't want them cold. Needless to say when my mom got got her food without the extra peppers, the waitress says that is extra. Boo, we know normal from extra. Five peppers on that order is below normal. Still we never got the peppers. The biscuits were gone. We asked for more, which i NEVER had to do. Her reply? "They're cooking." 30 minutes later still no biscuits. Oh they're still cooking. Now, this isn't my first time doing the All you can eat shrimp. So I know how this goes. Never have I had took WAIT to order my next one. As soon as the plate is bought out, the next one put in. She acted like that was such a problem. By then I was just ready to go. Was going to even order dessert, but didn't feel the urge to waste my time. My mom being the nice one still left her a tip. Me, my tip would be show better customer service. I was wanting the waitress the served the table behind us because she was engaging at all her tables. Yes I pay attention. The most interaction, other than ordering our food, was when I mentioned all the color pens she had. How sad. How disappointing. RATING: read more

Avoid this Red Lobster. Terrible service, slow, disorganized. And rude.

Great food and fantastic service, maybe related to being Monday night and slow, but I received exceptional service and tipped accordingly. The restaurant smells a bit musty, maybe just needs new carpet and the rags that clean the table bleached! Very clean restrooms, plenty of parking and all you can eat shrimp for only $18. read more

Do not come here! They serve my boyfriend cold fried shrimp and also the server was so slow. She was afraid to serve my boyfriend alcohol even though he had his ID. It took about two hours to get our food. Save your money stay home. Beware. read more

place a online order said it would be ready in 30 minutes. showed up on time they looked at me said we don't see your order. sat at the bar for another 30 minutes waiti on food asked for a drink and they wanna charge me for a coke. lol can't ev do there job right then wanna charge me cause I got thirsty waiting on them cause it's 100 degrees outside. I will never go back I'll hit a mom and pop seafood instead. Good riddance. read more

We went out for my birthday with a group of 8 people. Our waitress was friendly, but it was 7PM and there was NO CUSTOMERS, which is strange for a red lobster. We should've taken that as a sign to leave. I ordered crab legs and they were cold and dry as if they were cooked 10 hours earlier. My entire family was disappointed with the food. The only thing that was good were the biscuits. It stinks that we had to pay $20 for each meal and left still hungry. I'm never going to Red Lobster again. read more

Oysters sucked they can remove that item. Service was extremely SLOW and the sever was not very knowable at all. The overall experience was poor. The food was the same read more

Dinner with friends - and no, not because of Beyonce's latest single ;) We went to this one twice before and we were never disappointed. We were promptly seated although it was Saturday evening. The wait was maybe 5min but it's a big restaurant with two different dining areas. I like the cleanliness, the dimmed lights and atmosphere. Definitely a spot where people always being their children and you can find couples dining in there as well as later groups. It's a mix of people, too which I think represents Columbus pretty good - and which is what I like about the city. Our waitress was fast with our water and getting the drinks and she brought us rolls really quick, too. She also brought a second basket of rolls during our meal without us asking for it. That's what I call service! We came right for the lobster fest and she wasn't pushy at all. Matter of fact, two of us ordered the lobster plate with Mac n cheese, grilled lobster and stuffed lobster tail with green beans and mashed potatoes. The other two ordered meals off their regular menu. Everything came out at the same time, it was really fresh, delicious and biiiiig portions, too. The waitress checked on us occasionally, asked if we wanted to have another beverage and also asked if we want to have to checks at the end. All in all, I can only recommend this location. Staff is super friendly, it's quiet, nice atmosphere, good seafood. read more

Red Lobster - Lobster fest plate - Seafood Near Me - Columbus, Georgia