Food was good, We walked in and the hostess was asleep with her hed down on the reception desk, i overlooked it, then we are seated and the service was deplorable; while the server was nice she ignored us most of the time. What should have been an hour and mybe 15 minutes turned into over two hours due to the waiting for service after being seated. It was our 25th wedding anniversary dinner and it turned into sorry event. Our server looked hispanic long thick hair, was concentrating more on the bar then us in the other dining room. Poor protocol, service and sorry management. As much as I like their food, I pay to be served not to be ignored. read more

Wife and I ate here recently and was very very disappointed this restaurant served CITY WATER and we all know what city water tasted like (NO RO water!). And No bottled water- even the ice is horrible only way i could eat the food was ordering a bottle of beer to wash it down- the food was great as well as the service - but we were very disappointed and will not be back until better water / tea is served - so sad to see a once great restaurant go down hill - only red lobster in Odessa, Texas - sorry don't do facebook never have ! read more

We don't have a red lobster in my home state so I had never been to one. Im usually not that into chains like TJIFridays, Chiles, ect but when we saw on a work trip that nearby Odessa had RED LOBSTER we HAD to drive out of our way to go out there to try it. We received water and piping hot cheesy biscuits soon after being seated. These biscuits were a religious experience, that's all I can say. Our food came out really quickly after we ordered and was also super hot and very fresh. We loved everything we got. The scallops skewers were so good I suggest adding them on to any entree from the ala carte menu. The lobster cheese sauce you can add onto your sides was well worth it. Our waitress was really attentive and we had a great meal; We'd come back next time we're close by! read more

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Came for an early dinner and Rocio our waitress was the sweetest and most efficient waitress we have had n a while. Our food was fresh and timely without the wait. When you are offered to go drinks you know she will is there to make a customer happy. read more

Rocio was the best waitress!! Fast and attentive!! Food was hot and fresh!! Thank you!

On curbside pickup orders they forgot half of my order! I called them about it and was hung up on 3x, transferred to some scheduling line then hung up on again. WHAT THE HELL IS WRONG WITH YALL?? Red Lobster used to be THE spot to go in Odessa, now it's worse than an over priced Long John Silver's. I'm done, I will not ever be back! read more

The service was great! Donnell was a phenomenal waitress and very attentive. Will definitely be back

Our experience was less than subpar. Our server was NOT friendly at all and seemed to have a lack of menu knowledge. The manager refused to allow us to pay for a loaded baked potato apparently because they had a large party in attendance. I just don't understand if I'm going to pay for something why do I have to be restricted on menu items because you can't handle a large number of guests. Poor food, poor service, 0/10 do not recommend. read more

Went to Red Lobster for Lobsterfest today at lunch. First words from the waitress "I'm sorry we are out of all lobster and shrimp scampi ". During Lobsterfest ???? Food was extremely slow coming out and then were told. Biscuits and baked potatoes are still cooking so it will be 5 to 10 minutes on them. This was in an almost empty restaurant so not like after the lunch rush. Someone needs to buy this place and open a real seafood place. Wouldn't recommend read more

Ok, Red Lobster has been through tough times with the pandemic a couple of years ago and now the bankruptcy filing. But my wife and I decided to make the drive to Odessa for a Memorial Day lunch. All I can say was the service was great. Our server took our order and the food arrived in a reasonable time, maybe 15 minutes. Now, the biscuits hit the table with the drinks and my wife's side salad came shortly after. I don't eat grains so I can't speak to the quality of the biscuits but my wife enjoyed them. The entrees were great. I had the Salmon New Orleans with a side of grilled sea scallops and all was clean-your-plate tasty. My wife had the fried flounder and enjoyed it. My only complaint is that the place only serves Pepsi. But, I knew that and brought my own Diet Coke and just asked for ice. I've done this before and they've never had a problem with, nor did they this time. The ambiance is standard Red Lobster, so clean and nothing special. There weren't many customers when we arrived close to 11:30 today and we got right in. I've had to wait in the past, so I don't know why today was so slow. We haven't visited as often since COVID, but we'll try to make it over more often. read more

### A Critical Review of Our Red Lobster Experience Dining out is often meant to be an enjoyable experience, providing an opportunity to indulge in good food and create lasting memories. However, our recent visit to Red Lobster proved to be disappointing, falling short of our expectations in multiple areas. From service to food quality, several factors contributed to our less-than-satisfactory experience. #### Service Issues One of the most significant aspects of any dining experience is the service we receive. Upon arrival, we were greeted with long wait times despite having a reservation. After finally being seated, it took an extended period for our server to approach our table. Once service began, the staff seemed overwhelmed and inattentive. Our server appeared rushed and provided minimal interaction, leaving us to feel neglected. In an establishment where hospitality should be a priority, the lack of attentiveness soured our experience right from the start. #### Food Quality Red Lobster is renowned for its seafood, so high expectations accompanied our meal. Unfortunately, the food did not meet those expectations. My entrée--shrimp linguini--was overcooked and lacked flavor. The shrimp were rubbery, suggesting they had been improperly prepared, and the overall dish was bland, leaving much to be desired. Additionally, the side dishes were unremarkable, with the mashed potatoes tasting quite artificial. For a restaurant that markets itself as a seafood specialty, the quality of the food was disappointing and did not reflect the culinary standards one would hope for. #### Cleanliness and Atmosphere Our experience was also marred by cleanliness issues. The table we were seated at had leftover crumbs from previous diners, which set a negative tone for our meal. Although the restaurant was busy, a clean and inviting atmosphere is expected regardless of how crowded it may be. Furthermore, the overall decor felt outdated and didn't evoke the cozy, maritime ambiance that is often associated with a seafood restaurant. Instead, it felt like a generic dining establishment, lacking character and charm. #### Value for Money Considering the price point of Red Lobster, we anticipated high-quality food and excellent service. Unfortunately, we left feeling that we did not receive value for our money. The combination of subpar food and inadequate service led to a meal that felt overpriced. In an era where diners seek not only delicious meals but also unforgettable experiences, our visit to Red Lobster missed the mark entirely. #### Conclusion In conclusion, our Red Lobster experience was far from satisfactory. The combination of poor service, substandard food quality, cleanliness issues, and a lack of value left us feeling disappointed. While it is possible that other locations may perform better or that this was an off day, our experience has made us hesitant to return. Dining out should be a delightful escape, but unfortunately, our trip to Red Lobster was anything but enjoyable. It serves as a reminder that even well-known chains must prioritize service and quality to create a memorable dining experience. This place was so bad I had to write an essay. read more

Red Lobster - Seafood Near Me - Odessa, Texas

I don't know who the cook was tonight but they definitely shouldn't be cooking seafood. My lobster was slimy, I about threw up, trying to eat it. and the waitress could've checked on us more I asked for a drink in the middle of my meal. I never received another one, or either she didn't hear me. But whatever last time it was really good meal, tonight was awful between the slimy lobster and the overcooked potato. read more

Terrible service. Food was ok for a chain restaurant. I wish I could like this place but you can tell no cares who works here read more

Red Lobster - Our waitress refused to clean off the table while i was waiting for a refill on my endless shrimp. - Seafood Near Me - Odessa, Texas

The food was hot and fresh. Our server was very polite, fast and attentive without hovering and being annoying. The manager was very helpful with a gift card that we were having trouble with. Will definitely be back. It was nice to have a good meal without blaring music and a room so dark you can hardly see the menu. A very nice evening. read more

Poor service. Will make you wait 30 min for a seat in an empty restaurant and then sit you at a table and make you wait 10-15 minutes before bringing water.... This place is a sinking ship. read more

Service was GREAT and food was good and hot. The atmosphere was nice and clean. Really enjoyed this experience.

Ordered mussels with white wine sauce and they heavily salted the toast. I've been ordering this entree/appetizer for years and I've never had it this bad. Then I ordered a mixed drink and I requested for it not to be strong and they substituted one alcohol for more grenadine syrup. It tasted like straight up syrup. They also garnished the drink with a moldy pineapple read more

Red Lobster - Ordered a mix drink and the garnish had mold. - Seafood Near Me - Odessa, Texas

Mindy Perry General Manager has no customer service and the waitress had to apologize for her attitude. Due to dietary restrictions she has no compassion towards customers. read more

Hostess was a bit weird. Didn't address us properly. She actually didn't even talk to us lol. I'm guessing the manager took us to our table. Whatever. Got to our table and had one of the best waiters there, I'm sure of it. Our food was great. I ordered the ultimate feast and my wife ordered the salmon. The sweet tea was really good and my wife didn't say anything bad about her Pepsi. Someone did mention in a previous review that the crabs are a bit salty. I am inclined to agree. If the restaurant were a bit cleaner; (I didn't use the restroom by the way) this place would be a five star spot easily. Having a clean and cool air is very satisfying and comfortable. Train the staff a little longer before throwing them out to the wild and now you're in business! Overall it was a relatively good experience. read more

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We have an incredible experience every time we come here. I'm not a big seafood person, but I always enjoy the biscuits and shrimp. The shrimp is consistently flavorful and juicy. The manager, Mindy, always comes by the check on us and answers any questions. The staff is well informed about the menu, and our visits here are relaxing and enjoyable. read more

Red Lobster - a plate of food on a wooden table - Seafood Near Me - Odessa, Texas

Middle to upper middle class. Food is great. Nothing that will be unfamiliar or grace the 7th course at L'Fite Rothschild but ultra satisfying for sure. You shouldn't leave hungry. The biscuits are the best. Bon appetite. read more

Was my first time to a red lobster. food was good just stay away from there calamari it's horrible other than that the lobsters were good and the all you can eat shrimp was all good and I love the garlic and wine mussels, bacon Mac and the biscuits! And great service very attentive server we had that night. read more

Poor service. Had to wait for a table even though it was empty. Do not go to this location

we went around 2 oclock didnt walk out till 4 ordered an app a large bowl of soup to share my lovely man and i and NOTHING CAME OUR food came out and steak was MR we asked for medium unreal read more

Don't bother using the online app to get on the waiting list. This location always has an excuse for why their online check in ahead app doesn't work. The food is usually pretty good. It just little disheartening to take the time to put your party on the waiting list with the app and arrive and find out that your still going to wait 30-60 minutes. I would like a manager to call or text me about this situation. Johnny Clements 432-967-1690 read more

Red Lobster - Seafood Near Me - Odessa, Texas

Amazing We came at 3:30pm Saturday, there was no wait, rhe cheddar bay biscuits were so light, fluffy, and fresh. Our waitress was perfect, never had us waiting for anything, and our food came out in under 10 minutes. I absolutely love cheddar bay biscuits, and i would recommend that Red Lobster make a cheddar bay biscuit slider plate!!!! read more

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First time I've been in a Red Lobster in years. It will also be my last. Biscuits great as always. But otherwise...shrimp was overcooked and potato was dry,(loaded.) service wasn't horrible. But nothing to write home about. read more

Odessa location: Filthy. The manager didn't actually help anyone do anything except yell at our waitress about customers that were being very demanding. She just walked in circles and then treated staff poorly. The entire place was sticky and smelled of urine Won't go back. read more

Not the Red Lobster from my childhood, still decent food & staff ...it's hard to have good seafood in the desert .....overall good food for the price read more

I wouldn't recommend to absolutely anyone, don't waste your time or money going to this place. We went last night plenty of seating open and available. Still had to wait. After we were seated the waiter came we ordered drinks and appetizers. Husband ordered and they literally only had two types of beer, did not mention anything about it until after our appetizer came. We sat and ate the appetizers before our drinks came to our table and ... A 35 minute wait before we even got our drinks, not to mention the waitress did not ask if I wanted a frozen margarita or on the rocks at the time of order... Chip appetizer was awful, chips were not cooked thoroughly still chewy. Empty dishes were left on our table the entire time. Poor restaurant etiquette all around. If you want a preschool type of restaurant to go to here's your place ! I really don't know how this place is still in business. read more

Sewer Deluxe We got through with church and headed to Red Lobster for a treat, but we didn't even stay long enough to eat. As soon as we exited the car you could smell sewer. It didn't get better inside. Plus the hostess had the personality of grammar school paste. When asked what the nasty smell was she merely said, "fish". My husband said, "No, it smells like sewer". She apologized and walked away. I had detoured into the ladies' room only to see a filthy toilet and more stench. The restaurant had just opened minutes earlier but there was toilet paper everywhere and a filthy toilet seat. Good bye Red Lobster. Not good. read more

Not the greatest seafood, but it is consistent seafood. And I love seafood. The cheese rolls / biscuits are addictive. The staff are tops. read more

Great bartender and very good food! The bar was clean and the bartender recommended the salmon which was excellent.

I normally LOVE This Red Lobster!! Staff is amazing. Food usually good too. Well today was a different story... 1st OUR WAITRESS WAS AWESOME! They changed from Coke to Pepsi products... not ok - but its ok. lol but today THERE WERE OUT OF PEPSI! then... we wait longer than others in the restaurant for our food - then the sweet waitress had to come tell us that the Morning Prep crew forgot to put the baked potatoes in - and they had only one potato .. we settled for mashed.. then she brings out our food - and the Chef put the sauce for my fish in a paper bowl and the oil was oozing out of the side of this paper bowl .. even the waitress was embarrassed. The waitress kept apologizing and offered to send the manager out. Anywayyyy - the Manager THEN BLAMES EVERYTHING ON OUR SWEET WAITRESS!! I kept correcting her saying IT WAS NOT THE WAITRESS... anyway it is my opinion that they should have kept the Male GM he never had problems and honestly this Red Lobster is going down hill since this lady (Mindy) took over. read more

Wow, what a dump. Run down, dirty floors, run by pubescent teenagers, not an adult in sight. Run out of standard menu items early in dinner service, but takes 15 minutes after you order for the kitchen to tweak the server that they 86ed the dish. Hard to mess up basic seafood, but they were able to do it here. read more

Two or three years ago we came with reservations. We sat as over 20 groups came and got seated. We walked about and went to another restaurant. Today is our anniversary and we decided to try Red Lobster again. Everything went well. Food was good. Waitress was great. I went to school with the Manager on duty but she doesn't remember me from high school. read more

Very over priced for the quality and quantity. Cleanliness and attention to detail is currently on the lower spectrum. Served tea in dirty glasses which should have never happened. Nasty sticky on the outside which was corrected after telling the server who brought them to us. Salad consisted of lettuce and onion only with no other vegetables served warm. Create your own any 2 about 19 bucks however the portions were the reduced amount normally served on the lunch specials. Service was slow, hostess too busy looking down and talking to you as she walked away creating miscommunication about who and where we were being seated. Outside of restaurant near entrance and parking lot was nasty trash and bottles. Total bill for 2 was $52 with $8 tip it was $60. I guarantee you can have a lot better experience going some where else. Not managed well no attention to detail. read more

The food was really good and my favorite was probably the snow crab legs! However, it is a little trashy and doesn't smell too good either. The wait for food, and sometimes bread, is long even when they aren't that busy. The bathrooms aren't pleasant either due to the smell and copious amounts of toilet paper on the floor. Sweet tea may not be their strong suit either but that's just my opinion. My husband and I may have just came in at a bad time but other than a few cons, the food is lovely and the bread is unmatched! read more

Haven't eaten Red lobster in a long time. The food is good they are social distancing. I just wish the crab legs didn't have so much salt

This restaurant would get two stars if it weren't for the friendly host and the really good shrimp tacos. Our server was very aloof, didn't know the menu, and took her time checking on the table, if I wanted a refill, I had to ask. It wasn't busy and during the afternoon that I went, yet there was no silverware on the tables and lots of dirty tables in the area we ate in. They would be wise to make their host a server, he walked by the table twice while we were waiting for our server and refilled our drinks, brought more bread and made sure we had all we needed. read more

Red Lobster - Shrimp tacos! - Seafood Near Me - Odessa, Texas