ST Mary's hospital despite being downsized is still a better hospital than central Maine medical…read morecenter They have caring staff and doctors especially in the Emergency Room, they get you in immediately and not wait for hour after hour and stick you in a hallway waiting more hours for a doctor to see you like you will at CMMC Everyone at St Marys is committed to giving the best care and that's all my family has received the past 5 years . They deserve to be acknowledged.

I just recently established a new primary care physician at this location and I am extremely happy…read more I see Dr. Assadollahzadeh, DO and she is awesome. She takes the time to get to know you and answers any questions you have. She always ensures that each visit is a great experience and that I do not leave with any doubt about our plan to maintain my health. There was one visit where I waited in the room for a little over 30 minutes, but the Medical Assistant keep checking in on me every 10 minutes to update me on the status and to offer water. The fact they kept me informed and provided a reason for the delay was satisfaction enough that the Doctor and the Medical Assistant care about me as a patient. The doctor was very apologetic when she came in, but I was not unhappy with my experience. I will continue to go here for my primary care needs.

If I could review and give less than 1 star I would. Don't get me wrong I liked my previous eye dr…read moreand really liked Dr. Ebersole. But the office manager is an unprofessional bully who makes things up including policies. I was there and in the exam room and had a cough. They never asked me to wear a mask or anything. They kicked me out when I mentioned I had covid diagnosis 19 days earlier (This was 2024 and CDC protocol was WAY less than 19 days to quarantine, my state job mandated me to be back at work for 2 weeks at that point). What I had was determined to be bronchitis and pneumonia. I left and then called 30 min later as husband and I had taken off work so I could go to the appt and have eyes dilated. Was told office mgr left after escorting me out. They could not provide the policy when I asked to see it, and not on their web page either. When I tried to reschedule they gave me a date 18 months out. Yes 18 months which as a diabetic was uncalled for and rude. The largest group of unprofessional scam artists I have ever dealt with. And fyi I would have gladly worn a mask if asked and I have been fully vaccinated. Yes this was from 9 months ago but I didn't post before now due to potential retaliation. I am the same person as EllieBeagle on Google and am not hiding my identity. Intent of review is to let people know while Drs are fantastic be careful as I was not the only person who has been unfairly treated. I stand by my review that I have not ever been that badly treated by a health provider office ever before. And a practice I had been a patient of for years. I cannot ever recommend them!

I've always had great care here with Dr. Carr. My insurance recently decided to randomly reject a…read moreclaim and in-house billing helped me get everything squared away. Will definitely be returning and I'm honestly very surprised to see some of the low reviews. See if you can get in with Dr. Carr.

Dr. Dionne and his team of techs and administrative staff are some of the best in any of the…read moremedical practices I have stepped into. The office is conveniently located at the corner of Russel and Central Ave in Lewiston, adjacent to the Bates College campus. Walking into the practice they have a modern clean look and not as many advertisements you sometimes see on the wall, counter or displays. The front desk staff do a great job recognizing you each time you come in requiring only the need to sign in and have a seat in their waiting room. The waiting room seems small, but is sufficient since you are not likely to wait a long time. The initial visit with Dr. Dionne was thorough and his quick examination of reflexes, going over past history and assessing the problem areas I identified was painless and productive. We established a plan and what areas his focus would be on during my treatements. Unlike some doctoros, his focus is on providing relief to your problem areas and only suggests procedures that are medically necessasry. He doesn't force any type of diagnostic imaging unless he feels its necessary to help determine underlining cause. I always felt more loose and relaxed when I left his office. Treatments took less than 15-20 minutes and overall visit less than 60 minutes, of course that depends on the type of treatement being received. He uses state-of-the-art equiment and procedures to treat his patients. One item to note is while I was waiting in the treatment room, his medical records monitor goes into a screensaver mode showing all the different equipment and procedures his practices uses to help diagnose and treat patients. I thought that was a great use of advertising. Overall, I am completely happy with my entire experience and see Dr. Dionne as a true medical professional who cares about his patients and doesn't overcharge them for uncessesary procedures. You can tell helping people is a passion of his and I have yet to see one person walk out unhappy. It's as if everyone is looking forward to seeing him so they can go about their day without any pain or discomfort.

I wish I could give this place 0 stars. The worst! Person at the front desk is unkind and passive…read moreaggressive and the bedside manners of the doctor are terrible. Wish I hadn't wasted my time and money! This place is just looking to take your money!!!!!!

Love this small and personalized approach to medical care where you are not just a number. I have…read morebeen going to DFD for 5 years and primarily use for well-care thankfully. The staff is friendly the doctors and PA s are knowledge and take time to learn about you. A great example of how health care should be!! Keep up the great work DFD Russell staff!!

I have now been a patient of DFD for a several months with a few visits now under the belt…read more When I started, there was a new software being used which had some startup bugs, imo. This online software is now working at at-least 80% or better, and includes all the info that I would like to see about my health, appointments, and test results. My Nurse Practioner is a very nice person with a good sense of humor. The office staff is knowledgeable about the workings of the place.

Was sent a first bill 1.5 years after service provided for my husband. When I called to alert the…read morebilling manager that this practice is illegal per Maine state statute Sec. 3. 22 MRSA §1718-E, the office personnel stated she would have the office manager call me. I told her that's fine but I don't have a lot of time in my work day to discuss illegal billing practices and this bill simply needs to be removed and/or zeroed out, and she hung up the phone on me. Avoid these rude lawbreakers at all cost.

May 22, 2025 husband and I had eye exams @ Rodrigue Eye Center. We relocated here from Florida…read morewhere we had seen the same optometrist for many years. We never had any issues or concerns. It was our first visit at a new practice and I was prepared with my vision insurance. I should have been alarmed when staff insisted on getting our medical insurance cards, but did not want our vision insurance. I insisted on providing it, but to no avail. Our exams were very thorough and professional. Both seen at same time, a couple people provided our care as exam proceeded. Doctor and technician did a great job, made us comfortable and explained everything. Doctor noted a couple concerns that will require follow up. At close of visit we were required to pay for refraction which our vision insurance always covers. I figured I'd get a refund once insurance paid. But office staff billed only our medical insurance (while telling us it does NOT cover the refraction.) Upon receipt of medical insurance claims, I visited office AGAIN to ask them AGAIN to file with vision insurance. It's now been several more months and vision insurance has not been filed. I was assured they would submit for coordination of benefits, but never happened. Care and environment entirely positive.

I've been using Family Health Care for 40 years and overall have had very good experiences with…read morethem. There have been minor issues here and there, as would be expected since no one and no business is perfect - especially over a span of 4 decades - but I'm happy with the support and care I've received.

Definitely would not recommend this place. Their receptionists are downright rude, especially Holly…read moreand their doctors hardly do their jobs. They never did a confirmation of pregnancy when I went in specifically for that and the doctor literally terrified me by saying my body was basically going to be ripped in half, mind you, this was my first child so I was already scared! The other doctor that's there has misdiagnosed everyone in my family just about every time we've gone in. My mom had an infection for half of a year because of them. I refuse to allow them any sort of responsibility when it comes to my health and so does my entire family.

Type of care was exceptional. Knowledgable, clearly explained all options and costs.read more

My mom's car got hit in their parking lot, and the manager and owner were EXTREMELY UNHELPFUL…read more Refused to check the cameras, and said they would call her back to discuss this and they haven't returned any calls. The owners name is Rose, and her husband is Carl Sheline the mayors wife, so I guess this makes perfect sense. They have no issues taking your money for dental work but if anything happens, they won't HELP.