1. Red River Real Estate

    1. Red River Real Estate

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    Red River, NM

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    Red River Real Estate

    3.3 (9 reviews)
    Open 8:00 am - 5:00 pm

    Services - Red River Real Estate

    Buyer's agent

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    Property management

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    Red River Ski  & Summer Area - Saturday fireworks.

    Red River Ski & Summer Area

    (56 reviews)

    I have been a returning customer for several years and typically purchase a season pass each…read moreseason. Unfortunately, my recent experience with customer service was very disappointing. After purchasing a season pass reload for approximately $500, I discovered that I had lost my previous pass card. When I contacted customer service, I was informed that replacing the card would cost $23. Considering the significant cost of the season pass itself, I find this replacement fee excessive, especially since the actual RFID card likely costs only a small fraction of that amount. What concerned me even more was the way the situation was handled. The customer service manager was dismissive and stated that there was no one above him that I could speak with regarding my concerns. When I asked for his name, the call was abruptly disconnected. This interaction left me feeling disrespected as a loyal customer. I have misplaced my pass several times in the past, so I also asked whether there were any improved attachment options or solutions available to help customers avoid losing their passes. Rather than offering suggestions or assistance, I was simply told that no such options existed. The mountain itself is excellent, which is why I continue to purchase season passes. However, the quality of customer service does not reflect the quality of the resort. I hope management will consider reviewing both the replacement pass policy and the way customer concerns are handled, as loyal returning customers deserve to be treated with respect and professionalism. I found out his name is Adam he was the worst person I have ever had to deal with at guest services

    Had the absolute best time despite the terrible spring break snow conditions. The free kids…read moretorchlight night ski was so fun for my 7 year old. Even provided free hot dogs and chips for the family. Super friendly staff! The 7 year old ski school experience was much more impressive than the Buckaroo half day for my 4 year old. Wouldn't recommend that one. 7-12 ski school was amazing. I would recommend skiing here and I'm happy they made it work for the spring breakers despite bad snow conditions.

    Red River Real Estate - realestatesvcs - Updated July 2026

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