I had such a great experience at the Red Wing store in Brea, and I wanted to specifically recognize Anthony and Elijah for their outstanding customer service. Anthony was the associate who initially helped me, and he was incredibly knowledgeable, patient, and thorough. He properly sized me for a pair of Red Wing work boots and took the time to explain the different options available based on the type of work I do. He made thoughtful recommendations and ultimately helped me find a pair that I absolutely love. It was clear that he genuinely wanted to make sure I left with the right boots, not just make a sale. Elijah also assisted me during my visit and was equally kind, professional, and helpful. Both of them made me feel welcome and valued as a customer. What made this experience stand out even more was that I had previously visited the Anaheim location and unfortunately received little to no customer service. The difference between the two stores was night and day. Anthony and Elijah are a fantastic reflection of what great customer service should look like, and they represent the Red Wing brand exceptionally well. Thank you both for your help. Because of your outstanding service, I'll gladly return to the Brea location for future purchases. read more

Red Wing - Audrey inspecting the new pair! - Shoe Stores Near Me - Brea, California

Long story short, Elijah is just awesome! My 1907 fits perfectly now with the memory foam footbeds! Heel slip was too much in stock form but with the memory foam, it fits nicely now. For new buyer, please watch for heel slip and go down in half size if it happened. read more

I got my second pair at the Brea store... I've been to 3 store so far and the customer service is as good if not better than the quality of the boots. Elijah was a good sport I came in for just my boots and I came out of the store with a lot more stuff, he also helped me with some care products for my boots. This spot is well recommend. read more

Red Wing - RW Black Moc Toe - Shoe Stores Near Me - Brea, California

Anthony was great to talk to! He is Definitely is a fan of Redwings ! He knows the product very well. I was going to buy a different type of chukka , but they didn't have my size so I got my regular go to boots read more

Great store, highly recommend coming here, Elijah was amazing. He's very knowledgeable on their products and went out of his way to help my husband find the best work boots for his needs. He provided great customer service and went above and beyond to help us and stand behind their products. read more

Great service fitted me with the right size boot and great recommendation on the inserts

I've never owned a pair of boots in my life, but after starting to do heavily duty DYI projects that are dangerous without boots--I got it a thorn that pierced my shoe and cut my foot open. I decided to stop by Red Wings, they're a little on the pricey side for me at first, but after using them for now eight months, they are the more comfortable than my regular shoes. I can't believe I used to do labor intensive work with regular shoes. read more

Red Wing - Shoe Stores Near Me - Brea, California

Brought boots for my husband here today. Elijah was amazing! GREAT customer service, very knowledgeable about Red Wings products. He measured my husbands feet, asked about his job to make sure he got boots that was right for his job and fit. My husband has the best boots he's ever owned and completely comfortable straight out of the box. No "breaking in" period. Normally once my husband gets home the first thing he does is take his boots off. He's been wearing his new boots all day! Thanks Elijah! read more

Was on my way to try Smoking Tiger Coffee & Bread for the first time and passed by Red Wing. I have been looking into boots the past few months and trying to figure out what to purchase and then save enough to splurge on a pair of well-made American boots. I figured, why not, and decided to walk into the Red Wing store to check out the shoes in-person. Seth immediately welcomed me in and provided excellent service. The store has a machine that measures feet size (shoe size) and arch. It is pretty cool when they shoe the images of your foot on the screen. This way, they can determine your perfect fit, also without having to take a bunch of shoes out for you to try. We were able to pinpoint what the perfect fit for me would be. There were only 2 women boots due to customer base, and none in my size that I was considering. Seth mentioned that the website has a wider selection, of course. Turns out Seth is the store manager and I would highly recommend this Red Wing location to anyone who is looking to purchase, re-sole, or etc. There were other customers who came in after me, and the other store associate was also very attentive to them as well. I did sign up for a "sales" list, so hopefully in a couple of months. ::fingers crossing:: Great customer service is a rarity these days and I am glad to have experienced it. read more

I had came in with boots that were the wrong size. Elijah helped me figure out everything. He actually stayed past closing super helpful and incredible. Thank you Elijah. read more

Needed some new work boots. I've had Danners in the past in which I liked but they weren't extremely comfortable. After 6 months building a pool build, they were destroyed (sole was gone and the leather/stitching was falling apart. Picked up a similar Red Wing pair from this store and it's very apparent that the quality of the boot is far superior. The boots are awesome, the employees were great (thanks Graf), they scanned my feet for a perfect fit.... I'm extremely satisfied. read more

Red Wing - Shoe Stores Near Me - Brea, California

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Stopped by to try on some boots and get sized. Didn't end up buying anything as I'm still shopping around, but I was really impressed by the staff that helped me (a bearded gentleman, didn't catch his name). He was happy to help me try boots on and figure out appropriate sizing -- I appreciate that he didn't try to pressure me into settling for ill-fitting boots as I've heard other stores often do. I highly recommend coming here to try these boots before buying, as the sizing is very different from what you might expect. I'll definitely be back when I'm ready to purchase some Red Wings. The store also has a setup to measure your feet digitally. It's quick and pretty interesting to get minute measurements on your feet! read more

This is one of the best Red Wing Store that I have ever visit. Visited many Red Wing Stores in SoCal area in the past 20yrs, to find stock item and service etc. Like other reviewer mentioned, this should be the Standard Red Wing Store services. If you need Safety Shoes, Boots and Dress Safety Shoes, come to this location. John, Seth and the team will provide excellent service. Make sure you scanned the feet everytime you buy new shoes. It's complimentary anyway. Then take your time to find the right one you like. They'll search the right size and order it for you. Free delivery to home or pick up at store. Prefer pick up at store so we can adjust or raise any concern on the spot. Don't forget the complimentary cleaning shoes service. Keep up the good work and customer service. One small concern when they're busy. You have to wait for your turn, including phone call. You kept calling and nobody pick up the phone. Kind annoyed and feel ignored but pretty sure it's not intended Room for improvement. read more

Jeremy helped me out. He went above and beyond. Measured my feet to try out some boots. I was super satisfied with the boots and the experience. Had me try the arch as well. Will be telling co-workers and family to come here. Thanks Jeremy. Blessings. read more

This place is really great, as the reviews say, they take good care of you at this location.

Excellent staff that understands why you have walked into a redwings store. Super clean. Well organized. No mouth breathers, purple hair, or Busch's league Rico Suave types like the scabs demanding face diapers at the Montclair store I will never spend another dollar at. The boots are great. I blow through a couple pairs a year, not because they aren't extremely durable, but because I like to stay sharp and comfortable for the 60 hours a week I'm in boots. read more

Easily the best Red Wing store around. No pressure and very helpful. All the guys that work here are really chill. I plan on getting all my Red Wing shoes from this store in the future. read more

Been using Redwing boots for the past 3 yrs now. Been to a few different Redwing stores and I found that the customer service from this store has always been top notch. They took the time to help me find the right boot for my work needs and everyday needs as well. I'm very hard on my work boots and been in the construction field for a very long time. If you're looking good quality boots and a Redwing store that will help you find the right pair. Try this store. They have a big selection of boots to choose from and great customer service. I worked with Seth and he is top notch guy. Thank you guys for all the help and great boots. Just to note had a issue with one of my boots after several months and they able to take of me and get me going again. Thanks again. Rich read more

Desperately needed some new work boots after putting off buying new ones for over a year. Red Wing Brea hooked me up with some solid 405's with excellent customer service by Dan. When it comes to work boots Red Wing boots are the gold standard. Thanks for the great service Dan, I will definitely be back. read more

Went here to get my first pair of red wings. Elijah and Seth were incredibly friendly and helpful!! They were both very knowledgeable as well. They have a large selection here, for women too! I love my new boots :) read more

Very knowledgeable and helpful staff got in out quick with a new pair of Irish setters, because of the salesman's recommendation. They are super comfortable and perfect for work. read more

Elijah was gave me awesome customer service today I got fitted quickly and correctly for boots he gave me whole bunch of options. He wasn't pushy like most places are ! He gave really good advice and was very knowledgeable on the products for the work boot that I needed. I recommend that store asked for Elijah. read more

I've been meaning to write this review for a while now, but I kept forgetting to do it. I originally visited this store a few months ago, but I recently went again with a friend of mine that I told about this store and it was just as pleasant as my last visit. This Red Wing Shoes in Brea is what Red Wing Shoes should be everywhere. I have been to the Norwalk, Culver City, Covina, Whittier, and Anaheim stores. I've been using Red Wing work boots for over 18 years. I get a voucher for a new pair of boots each year from my employer. Which is why I have been to so many of their different stores depending on what area I happen to be working in on the day I go get my boots. Out of all the stores, Brea is the absolute king of friendly and professional service. Keep in mind, when you go to a Red Wing store you are "usually" catered to way more than you ever would be at any other shoe store, but Brea just has the most friendliest and helpful people I have ever had the pleasure of doing business with. I normally go to the Norwalk store since they are the closest to me and most of the employees from my work also go there just because it happens to be the closest one to our office as well. But Norwalk is barely a step above going to a Footlocker in a busy mall. Really had a bad experience there the last time I went there and will never be going back. I took one of my fellow coworkers on a weekend to the Brea store, and he usually goes to the Norwalk store as well. He was completely happy here at Brea since he also had a bad experience at the Norwalk store. I've already mentioned the Brea store to more of my crew mates and I'm sure word will spread and more of them will start heading there with their vouchers each year! From now on, until I retire 20 years from now, the Brea store will be the only Red Wing store I shop at. I usually pay for more expensive boots than what my employer covers and I pay the difference out of pocket. Brea helped my friend find the boots he wanted and ordered them to get shipped to the store so it can be picked up later. A huge difference from the Norwalk store, who refused to look up different boots we were interested in and only wanted to give us what the voucher covered and what they currently had in stock. Oh and the free cleaning is SUPER awesome! Not sure if this is just a Brea thing or if it's a Red Wing thing and the other stores just never mentioned it, but huge thumbs up to Brea for letting me know! I dropped off my boots when my coworker ordered his new pair. They look great after being cleaned! read more

The Red Wing store in Brea is awesome. The people there are awesome and are really helpful. They take my boots and oil them up, and do a Fantastic job. read more

I want to give a huge shoutout to the store manager, Seth Lind, and Elijah at the Brea location. I was gifted a pair of Red Wings through my Refrigeration company, and they didn't seem to fit just right. I went to my closest local Red Wing branch in, Brea, and Seth and Elijah understood my concerns. They fitted me professionally, and provided an exchange pair for me that feel great without any hassle. I was also happy to hear that I can bring my 12 year old 875s in for a resole and have them back in less than 2 weeks. I highly recommend Red Wing and Irish setter boots, and especially this location. These guys are the best! read more

Every guy here was great, helpful, nice and patient. Had a boot that didn't fit well and these guys worked on it for awhile before they honored the policy and gave me a new pair that fit better. I'll be back here read more

Visited the brea location was great experience. Your employee Dan Diaz has outstanding customer service. He was very helpful and very informative on why your boots are made as well as the quality of the material. You have a great salesman who represents red wing at its best. read more

Can't say enough about Seth and Elijah...these guys went above and beyond trying to find a pair of red wings for me...the guys are very knowledgeable and was very happy with my boots....a true asset to the company...I'll definitely be back and will refer friends to this store.. read more

I saw that a new Red Wing store opened in Brea and decided to give it a try. I've been buying a new pair each year from a different store for about 7 years now. I went in and ordered my new pair, paid and left, no real difference from the other store. When they came in and I picked them up, the guy helping me asked if I wanted to leave my old ones for him to clean and condition. I said no (because I just do it myself) and he said "feel free to bring them in whenever you want us to do it for you." I appreciate the offer and good customer service. I'll see you guys next January. read more

Came in today for some new work boots since I cheaped out on my last pair. Right off the bat, I was greeted the second I step into the store, as the store rep was finishing up with the customer prior to me. Really wish I remembered his name so I can give him the credit/shout out he deserves. Im just terrible with names. Anyways, he spoke about the different material and what will be more beneficial to me in my line of work. He even used the foot pressure reader and recommended soles for support since he saw that most of my weight was centered at my heels. So he had me sold on that, also recommended some new "work" socks. He hyped these bad boys up so much that I have never been more excited to try on a pair of socks! There is another location closer to me but I would rather drive an extra 10 mins to come shop here. If the store manager reads this, give this man a raise! And man, if you're the store manager, keep doing what you're doing and give yourself a raise!! read more