I just came back from this location to do an online exchange. I AM HUGE ON CUSTOMER SERVICE ..THEY…read moreWERE EXTRAORDINARY. Efficient, kind..and very helpful..This one is kind of huge...I'm just delighted because nowadays (at times) you don't see this level of customer service. I had a complicated return; they were so patient ..it really made my day ..I didn't buy anything in the store ..Again a reasonable size for the UES.. I just wanted to say Thank you to the team in the front that helped me today ..and the gentlemen that came to help with my Klarna order :.lol

Nike Upper East Side was a great experience today. Just as I was told on Monday when I was there…read morethey had all the new Women's Nike Zoom Pegasus in all sizes and colors. I was assisted by Jason who greeted me when he unlocked the door. He took me through the complete purchase process. He told me the benefits of the rewards program if I sign up for the email. Today I saved 15% on my total purchase. He also said I have 60 days to return them if I don't like them. Excellent information. I'm definitely returning to this Nike Store when I need new shoes.

I like this place a lot ! I came here for a pair of shoes I…read morewas greeted right away I felt welcomed ! I was asked if I needed help with anything and since I new what I wanted They looked up my size and was ready to go ! I will say there is only two people working here it does get kind of busy but they help you really fast and calmly It is a small store and if they don't have anything in stock they look it up in other stores you can go if they have it available or they'll place the order for you online ! Or you can do it on your own ! Thank you to the staff !

Came here on a Saturday afternoon and had the most lovely experience. The staff are incredibly kind…read moreand super attentive. The store was relatively busy but trying on and checking out was quick. The inside is super tidy as well and they can take your shoe size if needed. The lovely staff make it easy to shop!

Fleet Feet Upper East Side is my annual go to shoe store for my workout shoes. Amaury was so…read moreexcellent listening to my activities walking and suggesting I stay with the shoe brand and style that is currently working out well for me. He was attentive, professional and I was out of there in no time. I find Fleet Feet to be no pressure shopping and decision making. Amaury also told me they donate or recycle old shoes. I'm very very happy to have that information. I'll definitely bring my old shoes back here. If you liked shopping at Jack Rabbit you will enjoy shopping at Fleet Feet. They have a rewards program too but I don't buy that many shoes! I am wondering about a commuter tax added to my purchase. I'm definitely going to ask them about that! Never heard of that before!!

I like this location better than Columbus circle flagship because it's more intimate. Brian was a…read moregreat, I received a high tech foot analysis and found out I was wearing the wrong size shoe then purchased my Brooks. It's not a transactional sneaker shop like the generic ones you actually learn something about feet here!

I have purchased several dozen Arche shoes, sandals, and boots over the years--from the New York,…read moreLondon, Paris, Bordeaux, Barcelona, Madrid, Rome and Florence. I would have said this was a good brand until I found out that Arche shoes can die! Here's what I was told: "Some of our shoes are made with Lactae Hevea soles, which come from hevea milk--a natural material that provides incomparable comfort and elasticity to those wearing Arche shoes. If the shoes are stored in a non-ventilated area and not worn, the hevea milk 'dies' and begins to dry, which causes the cracking effect you are experiencing." - Catherine All of my shoes are well ventilated and carefully taken care of, yet only Arche shoes has suffered sudden death. I never saw any warning about this at any of the stores I visited. Do you recommend I organize an Arche shoe burial service on social media?

I normally buy my Arche shoes online. The color and size I wanted was unavailable online, so I…read moreemailed Arche. The response from Arche NYC was fast. The manager help me get what I wanted. Delivery from the NYC store was quick. GREAT SERVICE !!

Clarks has always been a brand I trusted for a long lasting comfortable shoe. I sure hope this…read morelocation is still open since I haven't been in here in a while. I've been wearing my ankle boots for years. I ended up putting an insole in them for added comfort. Sometimes I wish I needed a new pair because I've had my eye on their classic styles for a long while. Customer service isn't a pushy and overselling type style. I always enjoy my browsing visits. I'm recommending you visit when you need a reasonably priced comfortable shoe.

My friend and I walked inside to check out the different kinds of winter shoes they have. Clark's…read moreare known for their leather and long lasting goodness. I wondered around and checked out the many styles: stuff for work, stuff for winter, stuff that's waterproof, stuff that is good for going out. Many options are available here. My friend wanted boots without a heel and also covered the ankles. I know we didn't find what we were looking for, but I could tell there are so many great finds in here. The price range is over a hundred and under two hundred. I think that's reasonable for high quality and durable shoe. I would return and check out more shoes!

DSW is great for certain sizes of shoes. My daughter has small feet and really makes out great…read morebuying shoes here. She also has the rewards program discounts. Yes folks she buys a lot of shoes!! As for me I've gotten lucky a few times. My size shoe is very common so frequently sold out. I've given up and just go elsewhere paying full price. If you love shoes I recommend you shop DSW and definitely join the rewards program!!

This is one of my favorite DSWs and the first location I have ever been to apart from the one in…read moreUnion Square. This one has many levels with escalators and elevators for the handicapped. I love how they carry many different brands of sneakers, sandals, flats, and boots. I have been a DSW Elite member as long as I can remember. Shoes are at a discounted price compared to the original retailer, which is what is so good about coming to DSW! They also have many perks and offers almost every day! I know they always have good perks like a free canvas tote bag or book bag if you buy a certain amount of shoes. Many discounts when holidays are near and a 2X points accumulator offer on certain days. The shoes are self serve and have many sizes stocked up for you to grab and try. You don't need to ask for a stores associate to get you a pair and they have many stools with mirrors for you to check how the shoes go on your feet. They also have those used once socks if you don't have socks. I recently bought a pair of 408 new balance sneakers in white and blue and they look amazing. Thankfully I bought them in the store because they were sold out online! They also got some cool adidas styles that in fashion. Many different types of flats they carry that are geared towards business casual. I could never stop coming here and will come here for the rest of my life!

I Love this shoe store, I Love Mephisto Shoes! Great Style in a comfort shoe! They are made very…read morewell and durable! The sales people are always very helpful. I never thought I'd find such great shoes again after 'Turnpike Comfort Shoes' in Queens closed! I have been more than pleasantly surprised! If anyone would tell me I could wear 'sneakers' for special occasions, I would not had believed it. They wear so well, I am so happy with all the pairs I purchased!

I was shopping for a suit...I was window shopping in a store next door and stumbled across…read moreMephisto...I decided to walk in...I am so glad I did. Ahmed was so helpful...courteous..knowledgeable....I told him what I was looking for...dress shoes...I have wide feet which makes shoe shopping difficult. Ahmed guided me through what they had in stock and found me the the PERFECT shoe. I will definitely be back!!!!

Great staff, helpful, knowledgeable and friendly. I purchased two pair of snow boots today from…read moreOrva. They offer a wide variety of styles and a range of prices, and a special sale during this New York deep freeze didn't hurt!

I ordered under armor tennis shoes and got dr scholls sent instead, I ordered off of Amazon. Plus…read morethey kept putting off the order

I was in the area to visit Alice's Tea Cup & stumbled into this location, I used to shop them in…read moremidtown east but that location on 36th street closed. Well this location blows that tiny store away, so much more variety and options! They have expanded their accessories & clothing variety vastly. So many cute dresses and blouses. I ended up purchasing some cute stuff for Coachella & the sales people were very knowledgable & fashion-forward. I was even offered a drink or glass of water from their new flower wall bar. Check this store out it's really cute!

So, firstly, I want to say that this place did intrigue me, and I am VERY picky when it comes to…read moreshoes. Because of this, I will give 2 stars. Now moving on to why 3 stars have been knocked off.... The customer service here is absolutely HORRENDOUS. I was looking at a pair of "creepers" that were absolutely beautiful and was about to ask if they have it in my size when I was rudely approached by a saleswoman (didn't catch her name, but she was in her 40's, I would say), who exclaimed "Um, that is our display!!! You can look at those shoes here!", as she waved her hand to a shelf. Her tone was so horrible that even her colleague, who looked a little younger, started giggling and smirking. I immediately walked out, took three steps down the block, only to think to myself to go back and let her know that I did not appreciate her statement, her tone or the way she handled herself in any means with an interested customer. When I did, she quickly put on a fake smile and passive-aggressively stated "Okay, have a nice day!", as she exaggerated a wave at me, with her friend trying to hide her laugh. Pretty sure I graduated high school years ago... It's unfortunate for the store to be represented like this because my friends and I have been coming here for a while because it's a nice shoe store that is right in our neighborhood. But after this incident, we will all be taking our business elsewhere...

Love. Found my favorite shoe store Midtown East and bought a few pairs of hugely discounted boots…read moreand a pair of sandals as a happy vaccination, spring break and stay-cation gift to myself. I am looking forward to sporting my amazing boots in September when I anticipate things will be more normal and I will be capable of wearing a heel again. Boots, boots and more boots! I love boots, and the selection here of amazing, well made leather boots, from classic to edgy, ankle to calf length boots is amazing. The owner Evan selects the materials and designs of the boots and bags, which are uniquely beautiful. He was friendly, attentive, and wonderful at quickly assessing my likes and preferences and making recommendations, then bringing out boots to try on. While I was not planning on buying any shoes when I stumbled upon this gem-store on my long walk, I was so enamored I ended up buying one pair, then returning later that day to purchase the other three pairs of shoes that I didn't want to buy on impulse. The quality and prices could not be beat! (All boots are 50 percent off now, a steal for the quality!) And I decided that I (and everyone) deserve a post quarantine "I am vaccinated" treat as we are able to start walking and getting out! They also have a wide selection of heels and sandals to choose from, casual and formal, and pretty handbags and clutches. Loyal customers visit and place online and phone orders from all over the state and country, and with the wonderful selection of footwear and Evan's outstanding service, I can see why. Love this store, and definitely plan to return.

the best shoes, i use the same boots every day, exceptional quality. i need to go to buy a new pair…read morebecuase i don't want to use any other shoe this winter