Went twice in one day Came every close to buying a gorgeous…read morepristine vintage mink coat but it was just too big Spent an hour second time and came away with a Black fringe jacket which I will wear to death Owner is knowledgeable and very helpful . Great boot , belt and bag selection all fairly priced . All styles but especially great western gear HIGHLY RECOMMEND!

Amazing clothes and prices ! Very helpful! Highly recommend! ! So friendly and knowledgeable,…read morewonderful experience

The best customer service. Both Sarah and Savannah excel at genuine kindness helping my husband…read morechoose just the right gift for me. The boutique has a lovely selection of unique items, especially boots.

My husband and I go to Saratoga Springs to relax and shop frequently. My husband has always looked…read moreforward to browsing in the Saratoga Saddlery. However, when we were there in April, 2024, he got bitten by a dog. The clerk and her friend paid no attention and made no effort to control the dog. My husband became upset and they threw him out of the store! When my husband came back to our hotel room, he was clearly shaken by how he had been treated. The dog bit right through his pants and into his leg. We didn't know any urgent care centers in the area, so went to CVS. The pharmacist told us if we didn't go to urgent care, we needed to put a lot of antibiotic ointment on the wound, bandage it and be very watchful about infection. We did not enjoy those days and don't think of Saratoga Springs as fun anymore. I emailed the store about the incident and got no reply. No apology, nothing. All the stores and restaurants in Saratoga Springs will miss us.

Encounter is one of the many small boutiques on the main broadway strip of Saratoga Springs. It…read morefeatures some popular designers, some lesser known designers, and some local designers. Since I usually shop in Beverly Hills, I would not consider this boutique "high end" ie you won't be finding Chanel and Louboutin here. But it is definitely "higher end" than a fair amount of boutiques in Saratoga. Some designers they feature are: Alice + Olivia DVF Vince Citizens of Humanity Rachel Zoe Gold Hawk William Rast Elizabeth & James Michael Lauren Gentlefawn Art of Henri Alkemie MiH Left on Houston What I love: Local designer goods--unique, one of a kind, made from the heart. I also love the hats. The hats for racing season are outrageous and so fun to look at and try on! What I like: the quality of the clothing here is pretty good. They also have bathroom they allow patrons to use, thank god! The bathroom is standard and clean. Service: I only met two women who work here. One is the owner, she is very helpful, knowledgable, and efficient.... although she is not the warmest of people. The other woman is very sweet. Prices: prices are reasonable for the brands they are carrying. Overall would I come back? Perhaps, if the atmosphere would be a little more warm and welcoming.

Stopped in during a weekend in Saratoga. Erin was very engaging and helpful. Great mix of brands…read moreand styles. Came away with several fun pieces. I like that they have some known names as well as some local designers. They offered to order other sizes and ship to me so I could decide on what to keep. Called back today to have them ship a pair of earrings that I loved, but didn't buy initially. Thanks Encounter!