I had a great experience working with renewal specialist, Tishan Koenen, on my recent lease…read morerenewal. At my request, she conducted a thorough rental rate review and took the time to evaluate current market conditions in the area. She was responsive, professional and transparent throughout the process. Most importantly, she was instrumental in helping secure a renewal rate that was closer to current market for the upcoming lease term. I truly appreciate her willingness to review the pricing and advocate for a fair outcome!

Our house smelled like cat pee when we moved into it. This was never handled during the entire year…read morewe lived there. Any effort to have this, or other issues address, we're met with silence and 2-hour long hold times. When we moved out, we did not receive our security deposit until the last day. For some reason, they address the check to all names on the lease instead of the primary leaseholder, making it impossible for us to cash the check. We spoke with invitation homes and signed multiple documents affirming that they should only be sending us a check reimbursement with only the primary leaseholder on the check. They told us they had sent a new check out way, but after waiting a few weeks we received a check that, yet again, had all three names on it from the lease. This debacle repeated itself a third time before 2/3 roomates (1 moved away) took a trip to the Orlando office to resolve this in person. When we arrived to their office during office hours, per Google, we were met with an empty office. We spoke to an employee via doorbell camera who seemed less than happy to have to do her job during business operating hours. Essentially, she rudely turned us away and was unhelpful, giving us the same runaround we had been given up to this point. TLDR: this company does not care about you once you sign your lease. They will take your money and run. They go to lengths to illegally keep security deposits and ignore resident requests. I would not wish an invitation homes lease on my worst enemy. Invitation Homes embodies everything currently wrong with the housing/rental situation in America. DO NOT RENT FROM INVITATION HOMES.​

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Do yourself a favor, friends. Give Linda a call. Between my brother, parents, and me, my family has…read morenow purchased 5 homes with Linda since moving to Arizona. And she has crushed it every time. She knows the area well including market trends, and she is an exceptional communicator and tactful negotiator. If you've bought a home before you know how frustrating it can be to wait for responses to your pressing questions, or for HOA's to send the right docs, or whatever the case may be. Well, Linda is an activator and these worries will not be your issue. She just finds this way of melting all the stress away during the buying process. She is awesome. We will only consider Linda.

Being a first time home buyer, I was under the impression that buying a home was supposed to be a…read morestressful process. In my experience it really wasn't. I don't know if that is the norm but it was very straightforward and hassle free. Linda was very professional, answered all of my questions in a timely manner, and offered me insightful advice. Her expertise makes her very knowledgeable in all aspects of the process, from quality of houses to legal aspects of the transaction. If you are in the market for buying a home, look no further!

Living in a Gold Trust property for nearly two years, this was one of the best property management…read moreexperiences I've ever had. They've been extremely understanding of our situations when presented to them, willing to work with us on solutions, and always very fair. They respond quickly to service requests and are always sure to provide value to their tenants. Amy and Brayden are both very communicative and proactive in their approach, while still respecting the privacy and bandwidth of their tenants. Unfortunately departing from Arizona saw us leaving Gold Trust behind, but would be quick to recommend them to whoever is asking in the future.

It was an exhausting experience from beginning to end. The entire tenancy was unnecessarily…read morestressful because routine issues became prolonged ordeals. We encountered repeated delays, unreasonable responses, and a level of disorganization that made it feel as though resolving problems was never a priority. I also had serious concerns about the individuals who were sent into our home. We were never provided with information about who they were, whether they were licensed or qualified to perform the work, or what company they represented. As a tenant with a family and young children, I found that deeply concerning. During one visit, an individual made comments about prior criminal activity that were alarming to hear inside our home. Regardless of the context, that is not something any tenant should experience while strangers are being sent into a residence occupied by a family with children. Overall, the quality of the work, the lack of professionalism, and the apparent absence of oversight left me with very little confidence that tenant safety or well-being was a priority. Renters deserve a home that is maintained, safe, sanitary, and reasonably free from conditions that interfere with everyday living. They deserve timely repairs, qualified and professional service providers, transparent communication, respect for their home and family, and to have legitimate concerns taken seriously rather than dismissed. They also deserve to be treated with professionalism, honesty, and accountability. Unfortunately, that was not our experience.

In January, we started looking for a good Real Estate agent to sell our townhouse in Sun Lakes, AZ…read more By reading reviews, and talking to people and the agents, themselves, we chose Suzy and Ben at the Redeemed Team in Sun Lakes. It was the best decision we could have made. They had done their homework and presented us with a realistic sales plan for our home. Whenever we had a question, they responded either by email, text or phone call immediately. There was never any waiting. Their experience and knowledge led to the sale of our home quickly in a market that was stalling at a price that was very good. The people that they recommended to us for a garage sale, cleaning, and handyman work were outstanding. Things could not have been smoother, and we would like to recommend the two of them to anyone who is thinking of selling or buying a home in the area.

From the owner: The Redeemed Team is a faith-based Real Estate Team dedicated to fostering genuine relationships…read morewith our clients and community. We approach every interaction from a place of contribution, ensuring that our clients are not just a paycheck to us, but valued individuals. With a passion for what we do, we are committed to providing exceptional real estate services while prioritizing community service, making a positive impact on the lives of those we serve. Together, we build stronger communities and create lasting legacies through service, dedication, and professionalism.

We've used this First American Title for years. We recently purchased a couple lots and as always…read morethe transaction with Pam is great! My parents recently sold a rental property and they were extremely pleased with Christie. We always recommend this branch! They make the process easy for us!

The First American Chandler office has been amazing. A special thank you to Christy and Charissa…read more The communication and follow up are second to none! Thank you for all that you do!

Quick to respond and schedule. Great pictures and video I would definitely use again for Real…read moreEstate photography.

From the owner: Give your property listings a competitive edge with ProTour Photography. Transform the buying…read moreexperience with our immersive 3D Matterport virtual tours + photography , starting at just $135 Plus. And for first-time clients receive a 30% discount! Elevate your real estate game with ProTour. Book today!

Rebecca and her team (Ashley and Ayriel) are fantastic. They…read morereviewed every aspect of helping my brother and I review and prepare the house. I have bought and sold several other homes and have not come across a more professional team of experts. Everyone has done an outstanding job and I was discussing with my brother - I should move out of my house and have them all come in and make it look brand new. They all have a great gift and great eye to making places look great. If I was able to give 10 stars I would Fantastic service and quality throughout and the professional to execute every detail is exceptional. Great job

It was more than a pleasure working with the Integrity All Stars. When looking for a home, I…read moreshopped around for a good,honest team and I ended up with more than I expected! I never felt like information was being left out and the team was very friendly and professional. Ever since I came across this team, I have recommended them to anyone and everyone in need of real estate services. I felt very fortunate to have a knowledgeable team, right here in the valley! Thank you All Stars!!!