I woke up on a Friday, after days of friends and family helping me with my kitchen drain gurgling…read moreissues to water on my kitchen floor. I called Frank's was greeted with a wonderful plumber within two hours. He came was very professional, considerate of my home and reviewed the issue. He instantly went to work completed the repair within one hour and no more gurgling. I was satisfied & he was on his way. Tyvm Mr. Plumber

Kevin and his crew did an amazing job! Excellent communication throughout, did a phenomenal job and…read morenotified of everything and upcoming finishing to replace pavement at a later date.

Easy to set up an appointment online. Good communication. Chris assessed the whole project and…read moresuccessfully came to perfect solutions. Clean work (for such a dirty job) organized professional. Highly recommend.

Have used in past with out issue. Today have full house back up, called hours ago and made…read moreemergency appointment. Appointment between 3-5 today. Very happy with that. they call at 2:30 and inform me the appointment has been moved to next Friday. Like that would be ok with anyone. And then made some statement that discounts offered do not apply. promply hung up and will never call again. The thought of trying to find plumber now at 3 pm. When I called them around 10 am. They stink big time! ron

We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

We lost our furnace at lunchtime on Christmas Eve due to a failure of a circuit board. The furnace…read morewould turn on but the blower would not. Armor looked for a new board for us that evening then sent a technician out on Christmas morning at 9AM to check the unit. They were able to find a new board on Thursday morning and installed it at 10AM. We can not say enough about the level of service as well as knowledge of the unit. Mark and Nick at Armor were genuinely concerned about our access to heat and due to two space heaters, we were able to stay at home and made our Christmas dinner. The warranty was accessed electronically, and we were left with only installation charges. Thank you very much Armor, Mark and Nick. The King Family at 35 Hamlin in East Aurora....

We called Kandefer Plumbing for an emergency leak, They promised that they would come out and fix…read moreit, never showed up for days. Leak much worse now, looking for someone else.

From the owner: Commercial Plumbing: Kandefer Plumbing & Heating Inc. has…read morehandled plumbing for all kinds of businesses, including many in the hospitality and retail industries. Our past customers have included professional kitchens, caterers, office buildings and more. They turned to us because we understand a business' need for immediate and effective service. Kandefer Plumbing has built an exceptional reputation on providing both. Emergency Plumbing: At Kandefer Plumbing, we understand that emergencies happen. When they do, you can count on our team of licensed experts to resolve the issue, big or small. ​ The moment you contact us, your concerns become our main priority. We take pride in arriving promptly, diagnosing issues quickly and taking action immediately. Our technicians arrive fully equipped to inspect and repair all common disasters, including burst pipes, severe clogs, backups, flooding and more. Residential Plumbing: Kandefer Plumbing & Heating is dedicated to providing courteous, fr

Combat Plumbing was excellent from start to finish. They responded quickly, showed up when they…read moresaid they would, and their pricing was fair and transparent. The quality of their work was top-notch and everything was done right the first time. Professional, reliable, and easy to work with--I'd absolutely use them again and highly recommend them.

Honor Veterans and get your plumbing fixed. Use Combat Plumbing. We really appreciate the work…read morethat they did. Excellent job!

Called them out because of their solid Google Maps rating, and while the technician who showed up…read morewas polite, the overall experience was pretty frustrating. I had to follow up twice just to get a firm arrival window, and they still ended up arriving later than expected without a heads-up. The plumbing issue was handled, but the lack of communication made the whole process much more stressful than it needed to be. Probably will look elsewhere next time.

Left a message right as they were opening. No call back. Called again after 2.5 hours and was told…read morethey would call me back around 2 PM. No call back. Left another message after they closed. Still no call the next day. Lousy customer service. Called Shembeda Plumbing and got same day service.

I used Yelp's Request a Quote feature and they came out and quoted a job to run hot & cold water, a…read moredrain line, and two gas lines up to my kitchen to hook up a washer & dryer as well as a new stove. The estimate was done in a timely manner and was professional. I do like that the owner gave me the estimate right away on the spot and seemed to know the cost of materials. I appreciated the timely manner of the estimate and the professionalism, I always do at least 3-4 estimates before scheduling any job, so it'll remain to be seen whether I go with Bright Star, but I always live by the rule to get at least a few estimates for any job over $500. EDIT: I did find their quote to be on the higher side after getting a comparing estimate, but it could have just been this particular job.

I called just to schedule an estimate for an issue with my plumbing, and Oscar was able to come…read moreright over, despite the short notice. Very polite, professional, showed up with a mask, diagnosed the problem, and provided a free quote. He was able to resolve the issue on the same visit and the fee was very reasonable. He kept me updated on the progress of the work and was able to provide an estimate on other non-related issues. Finally, he also gave a some instructions for an issue I could fix myself to save money. I definitely recommend Bright Star and will use again.