They stopped taking FSA. :(. This really sucks because my wife has purchased shoes for work…read morethere for years. Was forced to pay more from manufacturers website

I purchased orthotics and inserts after numerous ads on social media so I went to see on how to…read morerelieve my feet pain. After being assured by the sales representative that they would help correct my under pronation as a runner and improve my overall foot condition, I was sold. Instead, my condition has worsened. I already had arthritis in my left big toe, but since using these products, the pain has become constant. I am now also experiencing pain in my right foot, which I did not previously have. Additionally, the orthotic inserts do not stay in place properly. I was sold special slipcovers and additional insert coverings supposedly designed to help secure the orthotics along with small velcro dots, but they have not resolved the issue. Despite following the instructions provided by the store, the products have failed to perform as represented. I was told by the sales representative that my HMO would cover the orthotics and inserts. I learned that this information was false. Another concern is the apparent practice of aggressively pushing Brooks stability running shoes alongside their orthotics and inserts, regardless of the customer's actual running style or needs. As someone familiar with running and under pronation, I do not believe the recommendations provided were appropriate or based on proper medical evaluation.

My first visit was great. I had my fitting and ordered my bras and breast form. I was told they…read moreshould be in in about 2 weeks and I could pic them up. When they called 2 weeks later the person on the phone said i have to make another appointment just to make sure everything is ok. There is no reason i shoul have needed to wait 2 more weeks to get my order. I will not use them again. I dont need to do another fitting for the same order.

This review is for their Apple Valley location, but it also speaks to how the Redlands location…read moredoesn't communicate with their other offices. How do these locations rate five stars is beyond me? I have had nothing but issues trying to get scheduled for an appointment. The Redlands office called me to set up an appointment. I told them that I reside in the high desert Victorville they told me that they had a location in Apple Valley. They set up the initial appointment, then two days later they called and told me that they were unable to complete the appointment and had to reschedule, I excepted that appointment then they called me back again yet to reschedule yet again the appointment was scheduled for October 18 today at 1:30. I arrive to my appointment at 1 o'clock upon doing so they were not open and there was another couple waiting outside when the employee, a female, whom I will not name because she is not worth it, however the attitude she displayed to the patients waiting outside she was absolutely disrespectful and outright rude. Once I went inside and told them I had an appointment at 1:30 PM. They looked on their computers and then told me that they could not find it and I was to go to the Redlands office. There was another lady sitting next to the lady who came out the door with the attitude. And her attitude was even worse. After a bit of conversation back-and-forth I ask them for the office number in Redlands. They gave it to me when I asked in reference to them having an office manager I was met with more attitude, so I called the Redlands office and spoke with a Jesse, she was at first very pleasant and all the sudden she gave me instant attitude and said I can set you up for an appointment on Thursday. I told her I live in Victorville and that is way out of the way for me to drive back down there for a consultation only. I asked again for an office manager at this location. She was not very forthcoming. She was very hesitant and defensive when I also asked for their corporate office number she was really reluctant to give that up, but I did get it out of her, which turns out the main office is in Albuquerque New Mexico call that number and spoke with an Anna explain the whole situation to her. She put me on hold and calls the Apple Valley location back. Upon her doing so I was on hold for about 15 to 20 minutes. She eventually got through to them and said I can go up there to do the consultation. I agreed however upon going back up stairs the other young lady who gave me the attitude was the one doing the consultation and her attitude did not change she really had a poor attitude, so again how does this location get five stars? It beats me, but I will never go back to this location or deal with active life. They were horrible so if you decide to go there you were warned.

These people have TERRIBLE Customer Relations and Service. You can hardly ever get an individual…read moreon the phone, all I've ever spoken with is the answering service. I have left numerous messages for them to return my call and it's to no avail. I eventually have to drive over there [35 miles] to talk with someone which usually ends up with "a Song & Dance"! Frustrated with These People!!!

I can't speak to Hangar Clinic or their customer service but I can say that Rachel Olivares, who…read moredealt with my feet issues was nothing more than outstanding. Very down to earth and you can tell that she truly cares about her patients. She spends the extra time and makes sure that you are properly versed in continuing care. I didn't get feeling that she was trying to usher me in and out of her office as fast as she could and based on my recent Dr visits thru my own health care provider, this was a refreshing change. Appreciate you Rachel!

I had a great experience. The office staff was friendly and prompt. I waited less than 5 minutes in…read morethe waiting room. Dr. Kumar was kind and direct. Listened to me and then was able to assist with my ingrown calluses. My feet feel so much better now! I'm a barefoot shoe girl and I know they don't really support it but didn't say anything bad about it- just gave their recommendations which I appreciated.

If you want timely care, avoid this office at all cost. My husband needs surgery for a tumor, it…read moretook 10 weeks just to see a doctor here. The doctor then said the imaging we got wasn't sufficient and sent him for more imaging. Another 4 weeks before we can come back to review the scans. We are a week from the last appt, the office staff said the person who does referrals is out of office so he can't get the refer yet until the person is back. I pointed out that once they put it in it still takes the insurance a while to approve it on their end then get an appt. They said they can cancel his next appt. So if you don't want the quality of your care effected by the offices inability to find sufficient coverage go somewhere else!

Absolutely the worst experience with this company. My wife's insurance only pays for this companies…read morewound pump and we've been left in the lerch. Supplies have not been delivered on a timely manner. We've received 2 texts claiming supplies are on the way. No delivery. After finally getting through to "Supply" we were told there were no orders submitted. Why did we get supplies are on the way notices?? We were promised a delivery Monday night and it never showed prompting a trip to ER is next town for a wound dressing because wound pump dressing can't be on more than 3 days... There is a warehouse in the city where the hospital is but no one can tell us if that warehouse has the supplies we need. All supplies are sent from a distribution center near Sacramento. I was on the phone yesterday waiting for 40 minutes for answers and was hung up on after call timed out on hold.... Unbelievable!!

Unbelievably long hold times when calling. I called in the afternoon and waited for over 30 mins…read moreand I hung up. I called the following morning and waited 12 mins until someone picked up. I was told my order was voided out. After I gave them all the pertinent information when I called them a month ago. Unbelievable!

Had my ingrown toenail removed here and had a great experience. The procedure was quick, easy, and…read moremuch less stressful than I expected.

For anyone concerned about seeking treatment for an ingrown toenail, this practice is excellent…read more The doctor has a professional, easygoing vibe that helps the patient feel comfortable. The process was efficient and handled with great care. It was a very positive experience!

I've been to Select Physical Therapy on two different occasions. They are truly professionals!…read moreThe first time Matt totally fixed the area that needed therapy. I 'm back now after having a hip replacement. I wouldn't go anywhere else! I give them a 10+ John and his staff are also pleasant and helpful. Wanda McGinty

My grandmother looked a bit unsteady on her feet when she came to visit from out of the country, so…read moreI wanted to see if she needed a walker or cane. Google told me to see a physical therapist, and knowing that I would have to pay of pocket and she was only here a short time, I was trying to figure out what to do besides a lengthy process of finding a physician and a referral like all the other physical therapy places around Redlands told me. I was able to get on the phone with Matt and he went out of his way to give me some great advice. I highly recommend this place if you're looking for a physical therapist who truly cares about patient needs. I was very impressed.

I made an appointment with my doctor for a shoulder injury that did not naturally self heal. My…read moredoctor ordered up a MRI and we discovered that I had torn a shoulder muscle which resulted in scaring of the upper shoulder muscle tissue. He recommended Physical Therapy so I could get the scar tissue broken down and healing would begin naturally through an exercise program. Fortunately I was able to choose TRANSIT PHYSICAL THERAPY in Loma Linda. The staff there were amazing from the two front desk receptionists to my pets physical therapist Kaelan Ellis. Upon arrival, Kaelan evaluated my condition and began working with me to get on a daily exercise plan to repair and restore free movement in my shoulder. I was seen twice weekly in the office and assigned a daily exercise routine that over a period of six weeks completely restored pain free movement in my shoulder. Amazing! I cannot praise this operation highly enough to capture how grateful I am to this staff and in particular my therapist Kaelan Ellis. I highly recommend this group of dedicated therapists and their support staff to anyone looking to select a PT.

Stellar group of caring professionals I highly recommend if…read moreyou need physical therapy

Don Sr made my first "glass eye" (it's a plastic prosthetic) he did it for free because I was 26…read moreand broke! His son Don Jr made the one I wear today. It is art! Beautifully hand painted and a perfect fit! I love these guys! It's not like you have a lot of choice when you need a prosthetic eye, so you just got lucky that Don is around!