Don Sr made my first "glass eye" (it's a plastic prosthetic) he did it for free because I was 26…read moreand broke! His son Don Jr made the one I wear today. It is art! Beautifully hand painted and a perfect fit! I love these guys! It's not like you have a lot of choice when you need a prosthetic eye, so you just got lucky that Don is around!

These people have TERRIBLE Customer Relations and Service. You can hardly ever get an individual…read moreon the phone, all I've ever spoken with is the answering service. I have left numerous messages for them to return my call and it's to no avail. I eventually have to drive over there [35 miles] to talk with someone which usually ends up with "a Song & Dance"! Frustrated with These People!!!

I can't speak to Hangar Clinic or their customer service but I can say that Rachel Olivares, who…read moredealt with my feet issues was nothing more than outstanding. Very down to earth and you can tell that she truly cares about her patients. She spends the extra time and makes sure that you are properly versed in continuing care. I didn't get feeling that she was trying to usher me in and out of her office as fast as she could and based on my recent Dr visits thru my own health care provider, this was a refreshing change. Appreciate you Rachel!

My first visit was great. I had my fitting and ordered my bras and breast form. I was told they…read moreshould be in in about 2 weeks and I could pic them up. When they called 2 weeks later the person on the phone said i have to make another appointment just to make sure everything is ok. There is no reason i shoul have needed to wait 2 more weeks to get my order. I will not use them again. I dont need to do another fitting for the same order.

This review is for their Apple Valley location, but it also speaks to how the Redlands location…read moredoesn't communicate with their other offices. How do these locations rate five stars is beyond me? I have had nothing but issues trying to get scheduled for an appointment. The Redlands office called me to set up an appointment. I told them that I reside in the high desert Victorville they told me that they had a location in Apple Valley. They set up the initial appointment, then two days later they called and told me that they were unable to complete the appointment and had to reschedule, I excepted that appointment then they called me back again yet to reschedule yet again the appointment was scheduled for October 18 today at 1:30. I arrive to my appointment at 1 o'clock upon doing so they were not open and there was another couple waiting outside when the employee, a female, whom I will not name because she is not worth it, however the attitude she displayed to the patients waiting outside she was absolutely disrespectful and outright rude. Once I went inside and told them I had an appointment at 1:30 PM. They looked on their computers and then told me that they could not find it and I was to go to the Redlands office. There was another lady sitting next to the lady who came out the door with the attitude. And her attitude was even worse. After a bit of conversation back-and-forth I ask them for the office number in Redlands. They gave it to me when I asked in reference to them having an office manager I was met with more attitude, so I called the Redlands office and spoke with a Jesse, she was at first very pleasant and all the sudden she gave me instant attitude and said I can set you up for an appointment on Thursday. I told her I live in Victorville and that is way out of the way for me to drive back down there for a consultation only. I asked again for an office manager at this location. She was not very forthcoming. She was very hesitant and defensive when I also asked for their corporate office number she was really reluctant to give that up, but I did get it out of her, which turns out the main office is in Albuquerque New Mexico call that number and spoke with an Anna explain the whole situation to her. She put me on hold and calls the Apple Valley location back. Upon her doing so I was on hold for about 15 to 20 minutes. She eventually got through to them and said I can go up there to do the consultation. I agreed however upon going back up stairs the other young lady who gave me the attitude was the one doing the consultation and her attitude did not change she really had a poor attitude, so again how does this location get five stars? It beats me, but I will never go back to this location or deal with active life. They were horrible so if you decide to go there you were warned.

Dr. Kluge is the best. He is very detailed oriented and he treats each patient with respect.read more

I've been a patient of the same ocularist my entire 52 years of life, at facility in Larchmont…read moreVillage on the west side, Los Angeles, Ca. I was ready for a change and "fresh pair of eyes" so to speak, when I enlisted the expertise of Dr. Kluge. I have been VERY happy with his work. His workmanship and final product are exceptional and quite honestly, the best, most near to natural prosthetic I have ever owned. I am very pleased and am looking forward to a continued partnership to ensure my prosthetic lasts and is maintained and replaced by Dr. Kluge a true professional and master of his craft. I would recommend Dr. Kluge to ANYONE who finds themselves in need of an ocular prosthetic like mine.

Absolutely the worst experience with this company. My wife's insurance only pays for this companies…read morewound pump and we've been left in the lerch. Supplies have not been delivered on a timely manner. We've received 2 texts claiming supplies are on the way. No delivery. After finally getting through to "Supply" we were told there were no orders submitted. Why did we get supplies are on the way notices?? We were promised a delivery Monday night and it never showed prompting a trip to ER is next town for a wound dressing because wound pump dressing can't be on more than 3 days... There is a warehouse in the city where the hospital is but no one can tell us if that warehouse has the supplies we need. All supplies are sent from a distribution center near Sacramento. I was on the phone yesterday waiting for 40 minutes for answers and was hung up on after call timed out on hold.... Unbelievable!!

Unbelievably long hold times when calling. I called in the afternoon and waited for over 30 mins…read moreand I hung up. I called the following morning and waited 12 mins until someone picked up. I was told my order was voided out. After I gave them all the pertinent information when I called them a month ago. Unbelievable!

Personality of employees When your in the business of mastectomies and prosthetics you need a…read morelittle more empathy and care I was not impressed

They are so kind. I go there for breast prosthetics and mastectomy bras. Sweet peaceful atmosphere…read moreand make you feel so comfortable.

We drove here from Moreno Valley to Redlands to see if this location had the slippers that my wife…read morewanted! This was the 3rd JCPenney we have visited! Well they had a pair and we bought them! I only complain about why the store can't stock their stuff so you can get what you need knowing that they carry them that's why we shop there!

I was happy to find the item that I wanted discounted. I was not happy to find the state of the…read morewomen's dressing rooms. The dressing rooms had dust bunnies on the floor and I had to sanitize my hands after I touched something sticky. They need to take better care of the fitting rooms so they match the store . The store had a large selection and lots of employees . I talked to a few to find my item and the fitting room and they were helpful.I went over to see the jewelry and saw some earrings for over $1,000 . This jCPenney is not attached to a mall. There is free and easy parking outside. They have a rewards program .

I want to elaborate that this review is for the Pro Desk ONLY!…read more My company has been coming to the Redlands Pro Desk at least once a week, for the past few years. Having lost our Pro team in Highland before hand, we started driving out to Redlands from our Mountain community. Within the first week, we met Veronica. She made it worth it. Veronica, you are simply the best in the business! If not for you, my crew and I would never come into this Lowes. Not to rag on the other departments, they could use more dedication, but pro desk is just that good. Veronica just hit 1M in sales and deserves every bit of respect that comes with that achievement. She is passionate, knowledgeable, exceptionally dedicated and will get you what you need. If she doesn't know the answer, yes she does. She finds it, down to the last specific detail. We annoy her to no end with the amount of materials we purchase each week, and she astonishes us with speed and precision. The Material side of our work is extremely important in the satisfaction of our clients. So finding someone who you can trust to get what you need, when you need it, is priceless. We all have clients with high expectations, specific desires and sometimes, impatience. Meeting all of those requirements can be tricky, especially when you are not in full, hands-on control of every aspect , like Material-quality, price, & delivery. Having someone who is knowledgeable in all of these areas, who can give you the satisfaction guarantee, and deliver on it, is a huge deal. This is why I make a big deal about this. If you need materials for a job, go to Veronica. Questions? Veronica. The answer is Veronica!

This 5 star review is for Mynor! We got some glass cut the…read moreday before and after taking it home realized the employee the day before didn't cut it to our measurement provided. We came back the next day to see if they could fix it and were met by a lady that was kinda brass about the whole situation and said she sucked at cutting glass and wouldn't do it for us and we would have to buy a whole new piece of glass. She then reluctantly said she could see if she could find someone else to help and Mynor appeared!!! He was soooo patient and did his best for us and ended up making it work!! He definitely has pride in his work and was a high quality employee! I hope management can see this and give him a thumbs up and appreciate him as a Lowe's employee :)

I purchased orthotics and inserts after numerous ads on social media so I went to see on how to…read morerelieve my feet pain. After being assured by the sales representative that they would help correct my under pronation as a runner and improve my overall foot condition, I was sold. Instead, my condition has worsened. I already had arthritis in my left big toe, but since using these products, the pain has become constant. I am now also experiencing pain in my right foot, which I did not previously have. Additionally, the orthotic inserts do not stay in place properly. I was sold special slipcovers and additional insert coverings supposedly designed to help secure the orthotics along with small velcro dots, but they have not resolved the issue. Despite following the instructions provided by the store, the products have failed to perform as represented. I was told by the sales representative that my HMO would cover the orthotics and inserts. I learned that this information was false. Another concern is the apparent practice of aggressively pushing Brooks stability running shoes alongside their orthotics and inserts, regardless of the customer's actual running style or needs. As someone familiar with running and under pronation, I do not believe the recommendations provided were appropriate or based on proper medical evaluation.

I bought some shoes and today and a few other items and I had the most wonderful experience! They…read moretake FSA, and HSA. Clara helped me. She was pleasant, humorous and friendly. She genuinely cared about understanding my pain and provided thorough explanations about how I could resolve my pain. She answered all my questions and provided me a solid path to recovery and healing. I suffer from Plantar Fasciitis, I'm also a teacher and am on my feet all day! I'm very grateful for her care and customer service. I will definitely be going back for another purchase in the future and highly recommend Clara!