Mclaughlin's is very transparent and got me in quick for a state inspection. My car is running…read moresmooth no issues. I will definitely be coming back to this place in the future

As a single woman whose understanding of cars doesn't go much beyond where the key goes and how to…read morestart the car, I have found that McLaughlin's Automotive is a great place for any and all problems I might have with my car. I never feel as if I'm being talked down to. I have never feel like the prices for repairs are not affordably fair. If I take my car in for one thing, if something else is needed, I am always first called, the needed repair is fully explained to me and the cost given. I have been to others, but, this is an auto service you can depend on, skilled, reliable, dependable, responsible. They care not just for your car but you.

I had my Harley motorcycle state inspected and Mark made sure I get it back before the rain starts…read moreon a cloudy and rainy day. They are efficient on what they do, a lot better than my Harley dealer.

I was referred to Countryside by my daughter. Her friends family has been using them for years…read more They will do a full synthetic oil change for $39 when other places are charging up to 99 for the same. They are extremely honest and don't suggest work unless it is absolutely necessary. Mark the owner is the nicest guy. My daughters old Honda had a major issue. After they quoted the price for the repair, they've had to put in many many hours of additional work and Marc did not charge a dime more. He is a great guy and isn't looking to do anything other than serve his customers well and earn their business for the long-term. I couldn't be happier with their work and the trust I have in them. I'm not taking my car to the dealership for oil changes or inspections ever again. Every time I go to the dealership they're suggesting that the brakes need to be redone For $800. Mark said the brakes and rotors were fine. Finding a kindhearted trustworthy mechanic shop is a true find.

Have always had good and friendly service here. Reliable and helpful. Thanks, Jim's Sunoco.read more

Nedeed an oil change ASAP. They did ok job but the price was too high. If you have more time to…read morethink, it's better to look around

Predatory "free inspection" practices. Came in for an oil change and was presented with $2,800 in…read morerecommended services, including multiple fluid flushes. The only "diagnostic" provided was a photo of the fluids on a color comparison card, no actual test results of any kind. I went home and tested the coolant and brake fluid myself. Both were perfectly fine. The brake fluid they recommended flushing had been done less than 2 years prior and was clearly documented on CARFAX, the same CARFAX they told me they use to generate recommendations. That's the problem. When I left a negative Google review, the shop called me and confirmed that services are recommended based on time, mileage, and whether they appear on CARFAX, not actual fluid condition. A color card is not a diagnostic tool. It's cover. Their process is designed to maximize recommendations, not accuracy. Nothing in it is designed to tell them a service isn't needed. If your shop is recommending fluid flushes based on mileage and a color card, find a new shop.

Inspection and maintenance done this week on my CR-V. I needed to pick the car up early and it was…read moredone in record time. The price was lower than expected. Mike, Chris and Frank are on the desk and very responsive. The service could not be better!

Super helpful and much cheaper than the dealer! I needed new struts for my X7 and i gave them a…read morecall and was quoted 500 bucks less than the dealer. They use genuine BMW parts and know what they're doing. Thank you!

They were so helpful, kind, and courteous! Very clean place and everyone was very professional!!read more

Honest, fair, and transparent. A pleasure to deal with. Explained everything thoroughly and did…read moregood work at a reasonable price.

We've been using C&J for years for both our fleet vehicle maintenance as well as our personal…read morevehicles. They've been tremendous with helping keep my project car running and they are very fair and honest with any work they recommend. This is one of the few shops I trust enough to send my wife with my card and simply tell her "approve what they recommend". Great guys in both their office and workshop.

Awesome, honest and reliable. Can't say enough about Lenny and his guys!…read moreCalled in the morning and needed an alternator picked up by 3!

TL;DR: They seem like nice people who can damage your car or make it unsafe by improperly torquing…read morethe lug nuts, as they did twice with my car. Tires were also overinflated to random pressures. They're highly reviewed and seem like nice people, so maybe my experiences are the outlier. You decide. LONG VERSION: Some needed context: I check my lug nuts after every service because years ago another shop returned a car with lug nuts so loose that I had to pull over because the wheels were making noises as I drove home. Anyway, United Tire had a promo for a free alignment and could install tires the next day. I'd gotten an alignment and tire rotation there a few years ago but they didn't tighten the lug nuts properly - almost every one needed to be tightened. One wheel's lug nuts were so loose I could turn some by hand. I called and Lenny was apologetic and thanked me for letting him know and said something to the effect of "Ugh, I just talked to him about that!", so it seemed like an ongoing thing but I hoped they'd gotten it sorted out by now. Fast forward to now and after getting home I checked the lug nuts and they were WAY too tight this time. The spec is 94 ft-lbs, and my torque wrench doesn't measure breakaway torque, but with 14-in breaker bar it took almost all of my 185lb weight to loosen them. I jacked up each wheel and loosened and re-torqued them all, alternating between nuts and loosening in tiny increments to avoid snapping them. Unfortunately, one stud probably needs to be replaced because it has damaged threads that bind. The tires should be inflated to 32 PSI, but when I checked them cold the next morning they varied from 35-39 PSI. So another thing I needed to redo. United Tire offers lifetime tire rotation and while that sounds great, I don't know if I can take advantage of it. It doesn't save money to get free tire rotation but then need to replace damaged studs or lug nuts. If they could just tighten lug nuts properly, I'd probably keep going there. But they failed twice in different ways. And if they can't torque lug nuts, can I be sure the alignment was done right? After the free alignment I need to keep the steering wheel turned a little in order to go straight. It wasn't like that before. Every nut or bolt on a car can be over or under-torqued. This is the most basic stuff and unfortunately they've disqualified themselves for me. But maybe I'm the outlier.

I always take my car to Saunders, and Tony and his team never disappoint! They do excellent work,…read moreare always fair, and take the time to explain what needs immediate attention versus what can wait. It's hard to find a mechanic you can trust, but these guys make it easy. Highly recommend!

I do not know much about cars and it is always tough finding a place that is reliable and will not…read moretake advantage of you because of that. I started taking my car to Saunders when I first moved to Phoenixville because of how close it is to where I live. I've been here 7 years and I wouldn't want to take it anywhere else. Tony and his team are great! They have taken my car in last minute when it wouldn't start for me and have helped me countless other times. Definitely recommend them!