worst service ever. no wonder noone wants to ride taxi anymore! called a taxi for an older couple…read moreand they had to wait over 30min... assign taxi didn't move for about 20min

Good customer service and rates. I have used them many times to go back and forth to LAX and also…read moreto the Long Beach and San Pedro Ports. Very good service and always ontime. Recommended

I like Bell Cab because they have ecosystem friendly electric cabs that are always clean. However,…read morethe drivers are what really make them special. All the drivers that I have encountered are friendly and know where they are going or can use their GPS to find the best route. I always call Bell Cab first. They take Torrance Taxi vouchers for disabled citizens. Please keep up the good work Bell Cab!

This is the only taxi's I call when at home. They are based out of Hermosa and they are always very…read moreprompt. The drivers never bat an eye if I want to go to LAX or across town (many taxi drivers get mad at you when it is a short trip). They are all very friendly and one of them use to decorate his car inside and out for Christmas, Halloween and Fourth of July. I do not know how many drivers there are but I often get the same drivers which makes it feel more personalized.

I was just harassed by cab 718 in Hermosa Beach. I do not appreciate my wife and I being verbally…read moreassaulted by your companies employees. We walked up to your cab and witnessed this cab driver of 718 getting in a verbal altercation with another cab driver. Feeling uncomfortable with the situation, I choose to go to the second cab in line. Driver of 718 insisted I get in his cab because he was next to take someone. When I told him I would rather wait because he was yelling at another cabbie, he told me I wasn't as good as the next people. While pointing his finger at me, he continued to say these other people were better than my wife and me. How does this make your company a service people want to use in a world of other choices. We have the rights to freedom of choice. 718 hurts your company and I would take note of his record. These type of drivers make Uber more desirable. My only regret is I didn't use my Uber app before walking to your cabs, because this hasn't been the only time I've had issues with United. I'll never use your service again.

this service is trash, nit organized at all. and you can bet on the bus driver not participating at…read moreall. you'll remember this post after you experience this so called service.

I requested a quote online from LAX Transport when I couldn't reach them by phone. The quote came…read morein at more than twice the cost of a regular taxi, so I clicked the "Cancel quote" button. Nevertheless, I received multiple messages confirming my reservation. I wasn't able to get them to cancel the reservation that I had not made either by sending messages online or by leaving phone messages. It was only when I was contacted by the driver that I was able to get him to convey the message to dispatch.

We made a reservation for a van to take our family of 4 to the airport way in advance. 30 minutes…read morebefore they are scheduled to arrive, we got a voicemail telling us they don't have a vehicle for us, leaving us to scramble to find alternative means of transport.

On Feb. 14 about 10:30am I called Bell for a cab. I was given a prediction of a 30 minute wait…read more After one hour the cab hadn't arrived. I got recorded calls saying we are looking for a cab. Eventually a Yellow Cab arrived. I don't know if the request was given over to Yellow cab or if my companion made a new call to Yellow cab. I hated the unrealistic prediction. I wish the dispatcher simply said, "We don't have cabs available, call another company." If I was in a rush, I'd have been in trouble.

I'm trying to figure out why their ratings are so low. Doesn't make sense…read more I ordered a cab twice and they were professional, quick, and on time. The app is super convenient, but even if you call, they show up on time and ready! I will definitely use them in the future when I'm back in LA.

Absolutely, 100 percent, the worst taxi ever! From the Omni Hotel to Lax, it was the taxi ride from…read morehell! Things started out shady and went downhill fast. The dingy blankets covering the back seat was my first indication that this would not be a pleasant experience. Then there was the lack of air conditioning. I removed my jacket, as I was becoming queasy from the heat, road noises and the banging of my luggage as it rickshawed across the hatchback compartment above the trunk of the cab. By the time we arrived at LAX, I suspected the sheet was covering stains from a previous victim of this aggressively driven hotbox. But wait! There's More! I was told by multiple people at the hotel that the fare was a flat-rate of $52. When we got to LAX, the POS screen flashed a fare of $60+. The driver asked if I had cash, otherwise the fair was $60+, "but it was okay to not leave a tip". BUT WAIT! There's more . The POS machine failed to work, so driver persistently asked if I had cash. I gave him a $100 bill and he could not make change! Back to Square 1; he fumbled around and got the machine to work, but it did not provide a receipt. The driver provided an old-fashion business card receipt that I could complete by hand. I was overjoyed to enter the air conditioned confines of the airport.

A Stressful Experience and a Dismissive Response Made It Worse…read more I booked this service specifically to avoid the stress of arranging a ride after a long flight. It didn't deliver. I was promised a notification three days before pickup with instructions -- it never came. The night before my return flight I had to call multiple times just to get a contact number to use upon arrival. When I landed and called that number, the driver said he'd never been assigned to me and had no idea who I was -- he was picking up his kids. I called the main number. No answer. Straight to voicemail -- which was full. Same on my second attempt. I managed to get a text through and eventually received a callback connecting me with a different driver, who arrived about 20 minutes later. To his credit, that driver was genuinely apologetic and a pleasure to deal with -- the only reason this is two stars instead of one. He candidly told me he'd just finished another fare and was called in last-minute, which directly contradicts what I was told the next day when I called to address the situation. That call was the most frustrating part. Rather than acknowledging what went wrong, the person I spoke with was condescending and dismissive -- telling me it "wasn't a big deal." He then claimed the second driver had been waiting for me as planned and that the first number I was given was never actually my driver. That's not what either driver said. Someone isn't telling the truth, and I know which version I believe. The whole point of paying a premium for private car service -- rather than taking the shuttle to the Uber lot -- is a smooth, stress-free return home. This was neither. And when something goes wrong, a little accountability goes a long way. I didn't get that either.

Amazing service!!! Will use again!! Great communication and very flexible!!! Best I have ever used.read more

Very reliable and great drivers ! Highly recommend! Our…read morefriends and family have used them for years !

SoCal Private Transport has provided us with outstanding service on numerous occasions. Gus has…read morebeen reliable, friendly, and flexible as needed. My daughter's flight was delayed eight hours, and he was still available to take her to the airport at 4 am. I highly recommend Gus and SoCal Transport.

DO NOT Use Express Cab! They did not show up…read more They did not answer the phone. Attendant was either asleep or drunk, in either case he was incoherent and of no use. We had to call Uber and race to the airport. Never again.

Lifesaver when Uber is on the fritz. Reasonably priced and quick. I wish they had an app you could…read morebook through.