Can't get enough of Swoop App! I've used Swoop on multiple occasions, most recently for a Kings game at Crypto.com Arena (still Staples Center to me). The drivers are always on time, fun, and most importantly friendly. The Swoops are clean and affordable, especially for larger groups, and the epxerience is so much better than having to call dozens of companies to get quotes and never quite know who or what is going to show up. Everyone at Swoop goes the extra mile to make sure we always have a great experience - from quote to finish. I've had experiences with taking lyfts, uber's, uber suvs, etc...and while they are convenient (sometimes), nothing compares to the Swoop atmosphere and experience. Music, music videos, television, you name it and Swoop has it covered, PLUS you get to travel with all of your friends!!! I would recommend this company to all of my friends, family and neighbors. If you're traveling in a group of 6+ reserve a Swoop! You will not regret it. read more

Swoop - inside one of our Swoop vehicles! - Party Bus Rentals Near Me

WOULD NOT RECOMMEND!! I would give zero stars if possible. Booked a shuttle bus 6 months in advance and the company cancelled on us less than a week before our wedding. No compensation or assistance to find another ride which is impossible due to being so late. Horrible customer service. read more

I ordered 4 shuttles for my wedding. It was confirmed back and forth several times. We even confirmed the day before the wedding. The pick up time came and went and left my 40 family members stranded. 2/3rd of the guest list had not been picked up. 2/4 shuttles did not arrive. It's been 6 days since the event and I have yet to receive any information or reimbursement from them. I have called and left messages, and emails, and I'm just being ignored. Our wedding started more than an hour late because my guests had to scramble to find a ride to our venue last minute. Really terrible customer service. When we called for help during the crisis, nobody responded. read more

Thank you for making my sweet girls birthday the best day ever! Our driver, Adrian was on time, friendly, helpful and just all around awesome. The party bus was beautiful, immaculate and had a great sound system. The ride to the party was the highlight of the day. I told the owner what I was looking for and he hit it out of the park!! Great experience from beginning to end and everything in between. read more

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If I could leave six stars for Swoop, I would immediately. As a wedding planner who is always looking for reliable transportation for my brides and grooms, stumbling across Swoop was the biggest blessing. A couple of reasons why I would personally recommend going with Swoop: 1. The company books one-way transportation 2. Text messages regarding driver and vehicle updates (when the driver is on his/her way and the ETA) 3. Knowing the name and phone number of each driver prior to the start of the event 4. Flexibility 5. Punctuality I loved working with Swoop so much I decided to book Swoop for my own wedding. I am so thankful to have been able to work with Michael who made transportation for my family so easy. Though there were countless emails back and forth due to the changes I was requesting, Michael was patient in answering all of my questions and addressing all of my concerns. I am already looking forward to the next wedding together! read more

I hired Swoop to handle our wedding celebration transportation from beginning to end, and I made the BEST choice. Jack & Kelvin were the ones who arranged all the details and did their best to work within our budget without compromising quality. Joseph handled our transportation for me and my girls and for my entire wedding party until we had to be dropped off at our reception venue, and he was such a good sport and very accommodating. Swoop and their team made our day memorable and run smoothly to the T. Thank you so much Swoop! If you need transportation, they are the BEST choice. read more

Our entire group had an amazing time exploring Napa using the Sprinter bus we booked through Swoop. Everything from start to finish was super easy and convenient. Aaron at Swoop promptly answered all my questions during the booking process and helped ensure we got the best type of vehicle for our group. Our driver, Thomas was always prompt and very responsive to all texts and any requests. read more

I had the absolute worst experience with this company, DO NOT BOOK WITH THEM. Here's a rundown of what happened this sat night: - First, we were promised USB and bluetooth and the first bus didn't have it - I contacted swoop and they said they'd send a second bus for the same pickup / dropoff spot and they'd move our items - The first driver said he wouldn't do it, but I talked to the swoop contact and they said it would be done - Once the second bus came, they didn't go to the first location, or even the second location they said they were at. We chased the bus with all 56 people multiple blocks and then they said they'd be at 41st and figueroa and still was blocks away even though they promised it would be there and static/not moving. It took 40 minutes to get everybody on the bus - Once we got in the bus, the second bus bluetooth wasn't working which means there was no point in switching buses - We asked for our bags and the driver refused to give us the bags, even though it had peoples valuables, jackets, etc - We asked for 40 more minutes since he was delayed and the swoop corporate contact on the phone confirmed this, but when we asked the driver he said no - After trying to explain that the last stop was still within the 2am original time frame, he yelled at everybody and said "I'm the boss, no I'm not driving you get off the bus", and was on the phone from about 1:40-2 AM and wasn't picking up swoop calls or speaking to me, and instead kept yelling at me and saying no get off the bus - The swoop contact said don't worry he'll drive you, and I said he's already dropped us on the middle of the street and left- we had about 5 different ubers have to take the rest of the group because of what happened at 2 am All along the way, the phone contact was empathetic but everything felt like a lie to appease us, and nothing was followed through. The driver was so disrespectful that people on the bus were almost in tears from how frustrated everybody was. The 40 minutes of walking and finding the bus in a not so good neighborhood completely reversed the reason for why we wanted a bus in the first place. I spent the majority of the night on the phone with the corporate team and talking to the drivers and trying to make the bluetooth/music work. I've literally never worked with a more incompetent team and company. Be aware. read more

Where do I even begin... I am so grateful for finding Swoop last minute from a friend after the my previous transportation company cancelled on me just THREE DAYS before my wedding. My wedding was in Palm Desert and everyone else I called in the LA surrounding area would not come out. Swoop agreed with no hesitation. I was a little worried at first because of the short notice but the day of they performed without any issues. It was flowing on it's own and I didn't even need to think about it (as I was so occupied with million of other things running through my head). From the last minute solutions they offered me when I was in dire need, to them being able to respond to my emails and frantic calls and then performing beyond exceptions on the day of. I highly recommend using Swoop for your Wedding!! read more

Swoop was so easy to use, very straightforward and pretty affordable. They were exactly what we needed for my wedding day! The driver was polite and friendly, and the bus (Brad Pitt) was pristine and comfortable! The ease of working with Swoop is what I cannot highlight enough - would recommend them to everybody needing the service! read more

Swoop - Party Bus Rentals Near Me

I booked Swoop to transport my husband and me, as well as our wedding party (12 people total), from our wedding ceremony chapel in the South Bay to the reception located in DTLA. Honestly, obtaining a quote and the booking process went pretty smoothly. I had to change the pickup time before the wedding and this was done via email with the team stating they would gladly change the time. On the day of the wedding, I received a text confirming my old pick-up time (too early), so I asked my coordinator to reach them and rectify the mix-up. Shortly after I received a call clarifying the correct pick-up time, so I appreciated that they were quick to fix this potential issue. The driver Alex arrived at my place of pick-up on time and was ready to go. He had a kind demeanor and was very attentive to my husband, me, and the rest of the party. Everything went well during our 45-50 minute drive to DTLA. Alex was funny and kept the music playing at the right volume the whole time. He was a safe driver, so that was certainly a plus. The reason for my 4/5 stars is due to the fact that Swoop sent a different vehicle than the one I had booked. I wanted to be able to sit and face everybody as we drove to the reception. Instead, we drove in a school bus fashion. We made the most of it and it was still fun of course, but it was not what I had paid for. Alex did not know the reason for the mix-up and I figured it was not to his knowledge. I called Swoop a few days after our wedding to inquire about this but was unable to get an answer. I spoke to Giselle over the phone, she was really nice. She took down my information and stated me they would give me a call back as soon as possible. Unfortunately, it took a total of three more attempts of me calling over the span of three additional weeks to figure everything out. Giselle finally was able to inform me that there had been a problem with the Black Mamba van I originally wanted, and therefore they had to send over their Mercedes-Benz Sprinter #15. I received a refund in my account the next day with the difference in price for both those vehicles. All in all, I had a good experience with Swoop. The van was clean, smelled good, and was in good condition. Our driver Alex was friendly and drove well. I just wish Swoop's team would have been more communicative and proactive in touching bases with me about sending the wrong van on the day of my wedding. Glad I got my refund and I appreciate Giselle's help. read more

So, I had previously booked tickets for Malibu Wine Safari before I realized it would be easier to rent a party bus or ride of some sort so that our group would not need to worry about designated drivers or car milage. I was checking out the Malibu Wine Safari website when I found out about Swoop, since they do have a partnership together. Unfortunately, I had already booked my wine tour and wasn't sure how to book a ride separately. So I sent a short message, and Amir quickly answered all my questions about my booking, paired me with the right van 'Lil Rocket,' and provided a quote with pickup / drop off details. To be honest, I thought the price was a tad expensive, but after the experience I think it was definitely worth it. Our ride cost was $445 for 7 people (location, date, number of guest will obviously create different pricings! ) Pick up: DTLA @ 2PM to Malibu Returned: 6PM Day of pickup: Our Swoop arrived 15 minutes before our scheduled pick up time and we were greeted by our very nice driver. The van itself was a decked out Mercedes Benz sprinter van with cushiony black and white leather seats, limo tinted windows, a flat screen tv, ice bucket to place our wine bottles and led lighting lining the ceiling. Our driver also provided a wine opener and red cups, which was much definitely much appreciated! He had an aux cord and said we could play music with our Bluetooth as well, but we ultimately asked him to play random music videos on the flat screen. Overall really great driver, good ride experience, and would definitely use Swoop for our next trip!! read more

What an amazing idea! It's like the Uber for Party bus rentals :) look forward to hosting many events with this service!

Swoop was amazing to work with! As an event planner, transportation is one area that I worry about the most. It is hard to clearly articulate when and where guests need to be picked up, if the driver should wait for all guests or leave at a certain time so they are not late, and if the driver should plan on one trip or looping between two locations. But with Swoop it was truly seamless! The driver came ahead to time to drive each route ahead of time. We also texted all day to make sure we were on the same page in terms of timing! I would highly recommend their services to anyone who does not want to worry about transportation anymore :) read more

Took a Swoop to the Charger's game and it was amazing. It was a great option for our group instead of buying parking. Great service overall for events. read more

Swoop is amazing. We used swoop for a friends birthday party. Our driver was on time to pick us up and our Mercedes Sprinter was very clean. We had SO much fun listening to music and drinking champagne on the way to our first stop. Our driver was attentive, respectful, and so nice. We had a few stops throughout the night and our driver patiently waited. He opened the door and escorted each of us in and out of the van. I highly recommend Swoop and will be using them in the future! read more

Unfortunately, I am not able to recommend using Swoop at all. If you do choose to use them, please have a backup plan! I found Swoop on the Knot and I reserved a limo bus to shuttle my wedding party to and from our ceremony location to the reception venue back in August 2021. I checked on my reservation in September and saw that there was no driver assigned. I emailed and they said that my reservation was confirmed and that I'd get the driver's information 24 hours before the trip starts. I just wanted to be able to confirm the stops and times with the driver but as long as they had my reservation I had no issue with this. This Monday, six days before my wedding, I get an email from Swoop's operations rep that the limo bus (Titan) that I reserved was damaged the previous weekend and that the repairs are taking longer than expected. I was given two options: 1) they'd look for another vehicle but it would be a mini-coach with forward facing seats, however, they weren't sure they'd be able to secure one because rides are booked for the weekend, or 2) give me a full refund. I tried to be reasonable and patient as they were working on finding a comparable vehicle and said they'd update me by the end of the day. I asked if they could find two smaller passenger capacity limo buses if they couldn't find the one I reserved. At 8:30 pm they emailed and said that they could not find any size vehicle party bus or non-party bus for me but would update me again the next day. I emailed back asking If I found something comparable would Swoop compensate me for the difference in pricing as they've given me no solutions with the wedding in 5 days. I waited until the next afternoon before emailing and asking for an update. The operations rep said they secured a bus (not similar to the one that I reserved) but they did not have a driver available. They said they'd let me know if they find a driver or refund me to search for something else. Today, three days from my wedding, I emailed saying I could no longer wait if at this point they still have no driver and a similar vehicle. Swoops response was that they'd send the refund and cancelled the reservation. I feel like they basically held my money for 3 months and issued a refund and left me out to dry 3 days before my event. This is such an inconvenience and I feel like they didn't go above and beyond to find a solution for me. I reviewed them on the Knot and they misrepresented what happened. Claiming they offered me a solution and discounted it. They never discussed a discount and the "solution" they are referring to is the replacement vehicle with no driver. For your sanity, please book your transportation needs with someone local and more reliable. read more

I recently worked with Swoop at a wedding venue with restricted access. Everything on their end went very smoothly, and I am SO glad we had the on-site logistics coordinator. Jack was a rockstar and I fear what it would have been like without him. We knew exactly how many shuttles/guests had arrived for the ceremony so we could start on time. Twice as many guests as expected stayed until the very end, and we hadn't scheduled enough shuttles. Jack worked very hard communicating with the fleet to get enough shuttles to make a second trip so we didn't have to utilize Ubers, and he communicated well with me (the wedding planner) and the guests and had a great attitude. I didn't need to stress about the shuttles because I knew he had it covered. I highly recommend that anyone working with more than 1 shuttle or location utilize the on-site Swoop coordinator. It's a small investment with a big reward. read more

I got married this past July and I am so glad I used Swoop! This was the easiest company I've ever worked with. They were very fast and easy to talk to. It was very convenient that everything could be done online. As my wedding date kept approaching, it was very frustrating to have all vendors try and call me so it was one less thing I had to stress about. Everything was clear and transparent from the start. Driver showed up about fifteen minutes early which made things easier. He was really sweet when I asked if I could hide as they moved the groom so the bridal party could go in. He kept me busy as he could see I was nervous and kept me laughing the whole time. I will definitely use them again in the near future. -Elena read more

I was recommended SwoopApp from a friend and decided to give it a try for a journey to a music festival and back. They were easy to communicate with after the initial quote and leading up to the event, ironed out all of our specific needs. The sprinter van was awesome and the driver Levon was very polite, professional and accommodating. 10/10 will definitely recommend and use next time! read more

Sigh. I am so frustrated with these ultra tech businesses that make it really easy to use on the front end, but get no service or ease of use on the backend. Signing up was easy - everything thereafter was like pulling teeth. We had to follow up so many times to get a copy of the contract - kept getting a link that would either bring me to a 404 page or the itinerary, but not a contract. There's no phone number to call, so you just hope someone responds via email. Quite frankly, I only really got a response when we were trying to book another bus, but even then, we had to follow up a handful of times to get confirmation of booking another bus. I'm from the bay area, my husband works in tech, I'm not against the sleek app. I'm against the complete lack of service associated with these types of "disrupters". The experience itself on the wedding day - perfect. They showed up, did their job, drivers were great, buses clean, etc. Just don't enjoy the booking / management of booking process. But that may not matter to you if you're not interested in coming back and looking at the contract! read more

Using Swoop for my sister's engagement party was the best decision we made. It was reliable, affordable and easy to use - will definitely be using Swoop again! read more

I would absolutely NOT recommend utilizing Swoop for any important event. While the drive to our wedding went fine, the pickup was absolutely HORRIFIC. The driver did not fulfill the contract, period. He yelled at our guests, and directly at me, the bride, that we were late, we were in fact exactly on time in accordance with the signed contract. He was aggressive and threatening to my brother, who was a groomsman in our wedding. He then refused to give us his name or credentials, so we have no idea if he was even a qualified driver. I ended the night of my wedding in tears, worried that the driver had ruined our wedding for many of our guests. He ruined a large part of the wedding of me. When we reached out to Swoop for help they took two weeks to review and offered us a tiny refund (less than 10% of the total cost of the shuttle) and a credit to use their services, as if I would ever book from them again, I don't even live in the San Diego area. They did not even reach out to call us and explain. Unless you would like to be treated like garbage and not get what you pay for, DO NOT USE SWOOP. read more

I used swoop this past weekend, and loved my experience. The team was quick to respond, easy to book and we were picked up by a professional driver in a super nice vehicle. We'll use them again soon!! read more

Now take it I have not ridden with them yet (my ride is scheduled for Thursday and I'll update then as well ) but I have to say ... Korey and the swoop team have been A+ 5Star on customer service so far ! Needing quotes to get from LAX to the cruise has been a little bit of a nightmare but they've been on it ! Even to reach out to ask when my girls flight is so they can make sure everyone is on track ! We've booked a start bachelorette party with them and I'm excited to see how it turns out ! If it's how their customer service is then it'll be great ! I'll update when I return !! read more

Swoop is seriously amazing. Can't thank them enough for such an incredible experience for my husbands surprise birthday. On time, clean, organized, & such a sweet staff. I could go on. I'll definitely be using them again. THANK YOU! read more

Swoop - Party Bus Rentals Near Me

I ordered a swoop to take my wife out on her 30th birthday with some friends. The party bus was very clean, the driver was polite and well-dressed, and the seating arrangement in the bus was nice for them all to connect with one another. The driver accommodated everything we needed to make the night very special. The price was far better than anything I found. I even asked another friend who owns a chauffeur company and they couldn't beat the price even with a friend's discount. Swoop is going to be your best bet for any party transportation rental. read more

I ordered the Black Mamba for my daughter's wedding day- the staff was very accommodating and on time- I would highly recommend this company to anyone! read more

Took a swoop in Dallas and it was the best experience of my trip!!!! Not only was it a great time but also a great bonding activity. I recommend this for people who are looking for something to do for a birthday or with coworkers! read more

Swoop was one of our favorite vendors from our October 6th wedding! I had booked with Peter months before and it wasn't until the week of our wedding we realized our transportation schedule was completely off. He came to the rescue totally last-minute and made sure we had enough shuttles for our guests that were staying at four different hotels to arrive and depart on time. Swoop has the nicest shuttles I've ever seen and our guests thought so as well. The drivers were all nice and our concierge ensured that everything was on schedule. We will definitely book with Swoop the next time we have an event! read more

Edit: 9/10/19 I have amended my original review to remove the particulars since I believe that Swoop made a genuine effort to make this right. I still cannot speak to the quality of their vehicles, but after my poor experience, I do believe that their management and customer service do care about their product and reputation, and I would give them another chance. read more

I hired Swoop for my Dad's birthday! They picked us up and took all 15 of us to 2 different stops and then back home. Our driver, Lance, was awesome. He was early to arrive and extremely personable and accommodating. Throughout the entire day he was patient and communicated very clearly when he would return and exactly where we could find him! This was my second time using Swoop and I will absolutely be using them again! read more

Swoop - Party Bus Rentals Near Me

My Swoop experience was absolutely amazing. I ordered using their on-demand app and a Swoop arrived in minutes. They let us bring our drinks and play our music (loud)! They had a personalized birthday slideshow for my friend playing on their HDTVs (she loved it!) and provided ice, cups, waters and chasers. I recommended Swoop to a friend and they were able to order a Swoop in seconds using www.swoopapp.com/book Amir (the CEO) was so helpful and our driver was very knowledgeable and respectful. We were told these young men are from the South Bay Area and they love helping the community. God bless these young men and women for making my friend's birthday the most magical experience she has ever had. 10 stars. I would Recommend for birthday parties (young or old), weddings, corporate events or even spontaneous outings with friends. Simply enough, if you have more than 5 in your group- order a Swoop! read more

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Literally the most hassle free experience ever when it comes to booking transportation for a large party. I was under immense pressure being held responsible for booking a party bus from LA to Vegas for my best friend's bachelor party. The Swoop Concierge guided me through all of my options for 15 passengers and we settled on a super sick bus. I think the bus was even called "Metallica" lol. And it had a bathroom on it! Very crucial when driving through the desert on a PARTY bus. Without Swoop I probably would have booked some janky shuttle that charged by the mile and ruin the bachelor party from the start. Quite the opposite... read more

Best choice I've made for our transportation needs!! Bus was clean & nice. Our driver Jesse is totally amazing!! We had a schedule & he got is there on time. We had multiple stops & he was great at meeting our needs. Friendly & accommodating. Booking reservation was easy & they met my needs offering varies options. Will be using them again! Very satisfied! read more

Swoop - Our driver Jesse in the mide was super cool, friendly, and awesome! Thank u Jesse!! - Party Bus Rentals Near Me

I would strongly recommend you not use Swoop's service. To say that I was extremely disappointed would be an understatement. Our experience was a near disaster. Paying in advance for a coach to take out of town family members to the Hollywood Bowl, they were driven to the Rose Bowl, 30 mins away ! Attempting to contact Swoop's 'concierge service' in real time put me in a voicemail message loop; 24 hours later still no response. Handing the driver a very expensive valet parking pass, it was completely ignored as the driver parked in an employee parking lot instead - causing an unnecessary hour long delay upon leaving. This service was 25% more expensive than all other options I looked into. They charge executive prices but deliver amateur service. read more

I am so impressed with Swoop! They make it easy to coordinate transportation for large groups, not only with the affordable rates, but also with all the back and forth communication to make sure the reservation is just what you need! Their team is amazing to work with and so responsive and helpful throughout the whole process. Our group of 27 had the best time this past weekend, and can't wait to rent again! read more

Swoop - Party Bus Rentals Near Me

First off, Roy checked in me with via text/calls multiple times before our wedding day. He was soo on top of our event, I can honestly say I did not worry about transportation at all. Our driver arrived on time the whole day, and the shuttle was very clean and sleek. Swoops pricing is also extremely competitive. I truly will be recommending Swoop to all of me friends looking to book transportation for weddings/events in the future. Thank you Thank you! read more

Came across Swoop through the Malibu Wines website and decided to book a Swoop and purchase the Malibu Safari tour -- best decision!! Loved the package deal and the fact that 10 of us were able to get there together in style. The Swoop waited for us while we were on our tour and brought us home after too much vino read more

Wow is all I can say! I originally ordered the Brad Pitt and was notified the day of the event that it was unavailable so I would receive a complimentary upgrade! Wonderful. Not only did I receive an upgrade but I received an Excellent driver by the name of Justin! I had 20 extremely excited children under 8 and he handled and entertained the kids like a pro! They absolutely loved him and I highly recommend you request him as a driver! I certainly will next time! The kids all wanted to give him hugs.... Thanks again Swoop you all made my daughters 7th birthday one we will always remember. read more

Swoop - Party Bus Rentals Near Me