I returned after a year from my first very good shopping experience…read more This visit I was introduced to Rosie who was so very thorough, patient and so pleasant. I explained my foot problems as I had just returned from my Podiatry Dr Visit. Explained my need for the ideal shoe for work and for non-working days. All the while as I'm trying on shoes she set me up to try, she's juggling other customers graciously and successfully, also stocking shoes. I felt very relieved and happy with my purchases. I highly commend her in her customer service and professionalism. P.S. Several other employees on the floor were pleasant and greeting customers. It is nice to see that because it's not pleasant to shop in a store and employees act as if you're invisible. Thank you for having superb employees!! Sincerely, Katherine C.

Wow!! Sports Basement is a fantastic place to gear up for all your outdoor adventures! We went…read morethere looking for new goggles and maybe some ski equipment, and the experience was truly fun and enjoyable. The store offers a wide selection of sports, leisure, and camping gear, making it a one-stop shop for all outdoor enthusiasts. Shopping here feels fun and convenient, with everything neatly organized and easy to browse. Great value and discount offers. Plus, the welcoming atmosphere makes it a great spot to get excited about your next adventure! Staff: the staff was friendly, knowledgeable, and eager to help us find exactly what we needed.

Dallas and Liz were wonderful to work with. We rented kayaks from them for a family trip with…read morelittle kids and felt supported and energized by them the entire time. Their knowledge of the area is engrained and you really feel like you're tapping into the spirit of the area. 100% recommend supporting this small business

Went with my husband. Really enjoyed our time there…read moreDefinitely would be back. Just a great place and the fresh air was exactly what we needed

Jason was great. Great service definitely would recommend them. It's hard to find a place that you…read moretrust the people and I can definitely trust them.

Came in today with questions regarding a commute bike that I can also use with my kids/ tow them…read morebehind. Was directed to look at two different bikes, but no other assistance was given after that in an empty store... sorry but employees were seemingly disinterested in helping somebody who is ready to purchase.

7/7/2025: Purchasing Yeti Straw Cap--HEADS UP!!!! Less expensive purchasing from REI verses…read moreAmazon! Aside, I have purchased a couple of Pacsafe Backpacks, camping gear, tents, mattress pad, and survival gear which I have religiously used for the past TWENTY-FIVE YEARS and all are in excellent, fully operational condition. Thus, I'm truly satisfied purchasing ALL my hiking/camping/mountain bike riding/survival equipment from REI.

My husband ordered a pair of Brooks shoes online and the wrong size was sent. I went in to exchange…read morethem. I asked if any were available system-wide. Next thing I knew, I had a store credit instead of a refund. No shoes available--try next Autumn.

I've been buying and trading in my kids skis/boots here for years and renting my own gear. They…read moreare very knowledgeable about fit and willing to cut you a deal on a rental if you are traveling for say a week or so, but only actually skiing one or two days. It's more convenient to pick up skis at home and take them straight to the mountain than waiting with a kid to rent and miss time on the slopes. I was unsure about buying a pair of boots and he let me rent the boots and offered some cash back to buy them once I returned if I liked them. I didn't like the boots because of an ankle issue I have, but he knew which boots to recommend AND that they would fit the old bindings on my skis better anyway. I walked away happy. Special kudos to Chris who was super patient with my kid during a very busy day.

Great group of really knowledgeable employees. We went in for boots, and although they did not end…read moreup having exactly what we needed, hey had great advice and a willingness to help that exceeded expectation.

Nice spot that offers essential workers a discount!…read more Came here on Fourth of July with my mom and dog. We brought a life jacket for our dog and was able to include him in the kayak for no extra cost! We are beginner kayakers so it took us a while to get used to paddling and directing the direction of the kayak. The kayaking route was decent and safe. We didn't have to worry about currents taking us out to sea. Nice staff and nice little shop! We had fun!

Cort was so nice to my family and I. If you were looking for anything that's water sports related…read more This is the place to go from what suits to boards and sales. I am just amazed that they can get that much inventory inside but when you look out back outside and you see all the boards, paddle boards, sail boards, all the boards in the back it's amazing to see. The place is well lighted and fully stopped, and the employees there are very happy and eager to help you. I would recommend these guys at any time to come in help you figure out what you need if you're a newbie or to help you if you're an old salt of the sea.