James, the owner, is a marvel. knowledgeable, communicative, and very capable. More than fixing our…read morefridge quickly and efficiently, he was good company and a pleasure to get to know. i know the cape is in good shape having him in this business!

Mid Cape Appliance is amazing. I will never call another company again…read more James has been incredible in helping me with issues involving my dishwasher, refrigerator, and washing machine. I originally used another company to fix my dishwasher because it was covered under warranty. They came out five times, and the problem was still never fixed. Finally, I called Mid Cape Appliance. They came out the very next day, diagnosed the problem, and within two days James had the part and my dishwasher was back up and running. A few months later, I got a new refrigerator and the water stopped working, so there was no ice or water coming from the dispenser. Since the refrigerator was only one month old, I called Whirlpool. They said it was under warranty and sent their local company, but it took them three months just to come out, and they still couldn't tell me what was wrong. So I called James at Mid Cape Appliance. He came out the next day, found the problem with the water line, and repaired it for me on the spot. It was fantastic service. Most companies would have charged me for a diagnostic visit and then charged me again to come back and fix it, but not James. He handled everything in one visit. Then my washing machine started making a funny noise. This time, I called Mid Cape Appliance first. They scheduled a service call within a few days. James came out, explained the problem, ordered the parts, and a few weeks later called me back to schedule a time that worked for me and fixed it. I now call Mid Cape Appliance whenever I have a problem with an appliance because they are friendly, on time, and get the job done quickly and professionally.

Eugene made my day! Our refrigerator stopped cooling on Memorial Day. The next day, I called Eugene…read moreat 9:20 and left a message. He called back at 9:35 and was in our house at 9:45. He quickly diagnosed the problem. It was a defective control panel. He replaced it with one he had in his truck, and within just a half hour, I was back in business. Eugene really knows his stuff, a true professional.

My 10 year old dryer quit working - I was dreading buying a new one. Eugene showed up the morning…read moreafter I called & replaced the door shutoff switch & replaced my rotted old drive belt for a very reasonable price. He told me my old one is better quality than the new ones. He saved me before my summer guests arrived. Thank You Eugene !!!!!

False information on website. Said "free estimates". Thought a phone call with make/model and…read moreproblem would get an estimate- not expecting a crystal ball or 100% cost. . . Instead got someone (call center) who knew nothing about appliances. . . $189 flat rate to come out and look at dishwasher. Parts extra. Brought this up to Representative-and even confirmed that it was directly on their link (free estimates). . .still there. Don't mind paying something for first 30 min/1hr but $189 when they advertise free estimates is false advertising.

I have used them several times to repair my dishwasher and refrigerator. Both appliances are over…read more20 years old so they need attention every once in a while. They are always on time, make repairs, and are reasonably priced.

Todd is very helpful, knowledgeable, honest and affordable! He was easy to schedule with and…read moreshowed up when he said he would. Highly recommended!

wow. Todd and Michelle are awesome. We needed a dishwasher installed. They were available,…read moreprompt, courteous. .. I could go on. Wonderful family business!

Short and very sweet. He answered the phone when we called! He came the same day. Based on my…read moredescription to him, he predicted the problem before he got to our house. He looked at our stove and confirmed his prediction, as well as making sure other things were OK - - and they were. He actually had the part needed on his truck! Our stove was fixed on the day we made the call! His price was more than fair. He advised us to have an electrician do some further work, which we did. The electrician was so impressed with the work of Reliable Appliance Repair that he asked for his name to recommend to his own clients!

I am giving Reliable Appliance Repair a 5 star rating even though they did not technically repair…read moremy dryer. What they did was even better: John asked me about the problem I was giving with my dryer, was able to diagnosis over the phone and offer a simple solution - which worked! It would have been easy to take my money and then come out to diagnosis the issue, but instead he elected to solve my problem quickly over the phone. This speaks to me about the honesty of the service. If he's willing to figure out a problem and "fix" it for FREE over the phone, he is not going tell people to do unnecessary repairs when he actually comes out to someone's home. He may not be able to diagnosis your issue over the phone, but know that if offers a repair, he's not doing it simply to squeeze money out of you. If I ever have a malfunctioning appliance again, Reliable Appliance will be my first and only call and I will trust him to accurately find and fix the problem.

We have had great experience with the folks at Crane. Our kitchen is older (renovated about 20…read moreyears ago). We had to get a new stove last year, and a fridge this week. They have good inventory, and most of all their customer service is amazing. Finding an appliance that fits in an existing space is nerve wracking, and they were so helpful. Delivery and installation guys were really professional, fast, and neat. Most of all, this is my first new stove...ever? And it's incredible!

My refrigerator was leaking, damaging my wood floors and the ceiling below…read more I was told this wasn't an emergency, "just keep refreshing the towels under the unit" and here's an appointment in three weeks. Don't let them tell you it's not an emergency. I found another company who really understood the problem, I kept turning off and on the water main, and got an appointment in four days.

He repaired my Krups coffee maker and did a great job. Would recommend him to anyone needing a…read moresmall appliance repair per his service listing.

Have now used this business multiple times. Twice he has repaired my vacuum cleaner. Another time,…read moremy high-end mixer was leaking oil. He advised the reason was very infrequent use and that if he changed the oil, it would likely happen again over time. He said it was food grade oil so using it not a problem. So, honest, fairly quick turn-around. Price seemed fair.

Company responded right away to my inquiry, and was able to send a technician out very soon to our…read morehome. They provided a very detailed report documenting the dryer vent cleaning visit. Great service & reasonable pricing, would use again for sure.

They could not have been nicer or more accommodating to my schedule. The work they did was…read moreexcellent and they gave me important information about my dryer. They came to clean out the vent but told me it wasn't even that dirty, and that my issues with my dryer were not air flow related. Very knowledgeable and professional. Couldn't be more satisfied.