We've bought 2 cars from these guys and have sent several of our friends and family to them as…read morewell. All of us have been more than pleased! No haggling, no need to haggle because they give you blue book pricing, they will accommodate you in as many ways as they can, and they will follow up with you and treat you right. Carfax report is guaranteed with each vehicle. If they don't have the car you want, give him a couple of weeks and he can find it at a reasonable price! I will go here to buy all of my cars from now on because buying a new car is absolutely impractical in this day and age and I like the "no need to haggle" deal.

Bought a 2014 F250 with a service body for a bed. The vehicle was in excellent condition except as…read moresoon as I drove it down the road the Service Auto-track light came on. Before an hour of driving the ABS light came on. No way they didn't know about these conditions. Took to ford, about 1500.00 to replace ABS module and RCM module. Shady business. I wondered why they had it in the shop getting it ready, clearing the codes. Paid 25K verified cash for vehicle. Said they couldn't give me the title for f14 days. Today was day 14, still no title. Buyer beware from these guys. I'm not taking any more of my cash business back to them.

I love my car! When you love your car, no matter the mishaps or malfunctions even though it seems…read morevery common with these ignition coil cylinders (6), you want the BEST! Well don't change it if it's working! My personal customer service specialist, Blake is always on top of things. I can text him and responds promptly. I showed up for my scheduled appointment and Kathy is the early bird to get me out the door in my preferred loaner. I even needed to change loaners again and Matt helped with that! And I always make a trip to the lounge. It truly is a lounge. Drinks, snacks, tabletops/cjdurs and luxury sofa seats. Don't mind if I do.. juice, tea and water to go! Thank you! Then when my car was ready and I left I noticed I had a complimentary water and cookie waiting for me! What nice service! Everyone is so nice, helpful.. like a big family!

Using infuriating AI chat bots for customer service. Got a series of odd moving to aggravating…read moreemails and finally realized it was not a person. It would be unacceptable for a Chevy dealership to be doing this. When you are expecting to be cut $50,000 to $150,000 checks being written to you this is absurd to be to cheap to pay a person to help your customers.

We purchased a vehicle from then a few years back. Were told clean title, no accidents etc…read more Perhaps there were no accidents, but very soon we started having issues indicative of flood damage. The upholstery on the top started coming down as soon as the humidity started in the spring. There were water leaks that caused the floor board to be soaked every time it rained. An expensive module needed to be replaced within a few weeks of purchasing. Someone asked if we had purchased their extended warranty and were shocked that it hadn't been offered. Pretty sure we know why it wasn't offered. Was interesting experience and it taught us to shop elsewhere.

super honest and helpful dealership with good prices. Loved my car from here would definitely…read morerecommend!

Bought a 2001 Ford F-150 for my son last year. Great service and great truck for the price we paid…read more Title was damaged and the DOR would not accept it. I called Brent and ordered a new one and he got it to me quick. Great communication and honest man.

Brent is just a good person selling good cars to good people! He's honest about the vehicles and he…read moregenuinely wants people to enjoy what they purchase.

Our experience was extremely disappointing. After we looked at the vehicle and were preparing to…read moreleave, a salesman came out of the office and started yelling at us, claiming we were blocking his driveway -- which we absolutely were not. When we tried to talk things through, he responded with profanity directed at me and my son. There are plenty of dealerships to choose from, and this is one I won't be returning to.

I just bought a 2006 Lexus LS 430 from KC Auto Connection (5232 Merriam Dr, Shawnee, KS), and the…read morewhole experience was outstanding. This was a car I've wanted since it was new, and Tony Hatmaker, Dion Monroe, and Henry Frazier made that dream a reality. They were professional, easy to work with, and even arranged shipping--my car arrived in just two days and was exactly as described. I couldn't be happier. Huge thanks to the team for making this such a smooth and memorable purchase. Highly recommend them if you're looking for a trustworthy dealer. Check them out at kcautoconnection.com or call 913-210-4900--they truly go the extra mile!

I'm not sure if this dealership is Victory Hyundai, a franchised dealership or Premier Auto Outlet,…read morea non franchised preowned dealership. Regardless, I had a bit of a visit. I stopped in to look at a car listed on the dealership's website. The salesman brought me inside and had me fill out form with questions about what I was looking for. Vehicle type, payments, trade-in, etc... I was intentionally vague because I wanted to look and drive the vehicle. If it was something I liked, I would have been happy to talk numbers. He insisted, so I made up some answers. Then after about a half hour of small talk, his coworker walked over and said the car wasn't on the lot and the dealership wasn't sure when it would be back. Oh well. To the salesman's credit, he reached out a couple of days later to let me know the car was back. Unfortunately, I ended the call because he came on a little strong trying to schedule an appointment. It wasn't a good experience. It wasn't a bad experience, either. It was just okay. I don't think I'll return, however if you decide to visit, please do your due diligence and be prepared to walk away if you don't like what you hear.

Summary: This dealer messaged me on facebook about a car I had for sale, made me an offer, had me…read moredrive 45 minutes each way to their dealership, and then tried to negotiate an entirely new deal at an insultingly lower price based off of information they already had prior to me arriving. Hours of my day was wasted and I can genuinely say I have never felt more disrespected, lied to, and attempted to be hustled by a dealership than I have here. If they offer to buy your car, they will throw out prices they know you want you to hear to get you in the door, after which point they have no intention of honoring. This is what happened to me, just the facts: I listed a car for sale on Facebook. Marneasa messaged me, we talked price, and settled on a number. She told me the car would be purchased for $31,000 (see picture below). I flat-out told her I did not want to drive out to their dealership unless we had a deal as I'm very busy mid-move with young kids at home, and she told me we had a deal. I arrived and met Sydney. She immediately gives me a paper asking what my asking price and what the lowest number I will accept is (Red Flag #1, we already had an agreed price). I tell her this and she laughs and says "Oh I have no idea what you and Marneasa talked about, that's all on Facebook!" (Red flag #2). I should have left after this point. Of course you know what we talked about. She then comes back a few minutes later with a KBB printout showing my car is supposedly worth 22k and asks what I think about this (Red Flag #3). Again, I should have left. I told her I would not sell for a penny less than our agreed price. Also, I had done KBB pricing on my car and KBB put my car at ~27,000-34,000 depending on condition/who bought it. Nowhere did it list it at $22,000. They inspect the car, test drive it, etc. They spend 20 minutes "figuring out the numbers". Numbers we had already made a deal on, mind you. Sydney comes back later and tells me the car has too many owners (I'm the 3rd owner) and that they are no longer interested at 31k, but they'll try and get close. I had given them the VIN two days prior and the number of owners was nothing new to them. I took my keys and left after 3 hours of my day was wasted. The best part of this entire ordeal is that they have a plaque on their wall stating their guiding principles are "honesty", "integrity", "the golden rule", etc. I guess everyone at this dealership really enjoys being lied to, misled, and having hours of their day wasted. That or no one has ever explained to them what the words on that plaque actually mean. Also, fun fact about their $22,000 KBB offer - I sold the car to another dealership (Texas Auto Value) the next day for $30,000. No games, they looked at the car and cut me a check within 20 minutes of sitting down.

My car was a total loss in an accident and was able to find this Subaru Forester sport 2014. Great…read morecommunication, very helpful and honest! Also got it for a good deal. I really have no complaints besides I had to drive a bit to get there. But it was worth it!

I just purchased a used Lexus RX 350 from Bob Allen Motors. The customer service I received was…read moreAMAZING. I dealt directly with Logan who is one of the owners. He was friendly & professional & I never felt one bit of pressure to buy. Whenever I am in the market for a car I will check with them 1st as this was by far the BEST car buying experience I've ever had. They have a GREAT inventory of EXCELLENT used cars at very FAIR prices. HIGHLY RECOMMENDED. :) Jerod in OP.