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    Reed Eye Associates

    1.0 (2 reviews)
    Closed Closed

    Services - Reed Eye Associates

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

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    Wayne Regional Eye Center

    Wayne Regional Eye Center

    1.0(2 reviews)
    0.1 mi

    Initial experience was positive, at least with the doctor --- but I later discovered how poor the…read moreoverall experience here was. I allowed myself to be advised on the type of lenses to purchase (their most expensive and the most expensive that I have had and I have worn glasses for almost 25 years) --- the lenses started showing cracks and scratches just after a year, and that is really with no actual wear and tear on them. Two years after purchase, they are cracking / splintering on their own without any force applied. With the most recent cracks showing and disrupting my vision, I needed to make a quick purchase of lenses and decided to go elsewhere. I called to get my prescription and medical records faxed - and was told that they had to get permission from the doctor for that and promised they would call me back. Another couple follow up calls over the next couple hours yielded no further results. Finally I was told that I had to sign a medical release form and fax it back to them (they never once called me). I faxed the form to them from the place where I was going to purchase lenses from. I called to follow up 15 minutes later - they acknowledged the fax and gave me an ETA of 10-15 minutes to have the records in hand. I called 45 minutes later and was put on hold for 5 minutes while they went and again got permission from the doctor to fax me the documents. After the optometrist I was with reviewed the prescription and reviewed the lenses they had made me, we discovered that 1. They had 2 contradictory prescriptions on there and 2. neither prescription fully matched the lenses they sold me Except for the initial visit with the doctor at Wayne Regional (now retired), every other aspect of my experience with Wayne Regional has been very negative. They sold me expensive but poor quality lenses that did not match the prescription their own doctor wrote and then made it an arduous task to get my own records sent to either myself or to another optometrist.

    Had a 10:00am appointment on Monday for my son that was made weeks in advance. At 11:30am we were…read morestill waiting. An hour and a half with a 5 year old is a VERY long time. When asking what was taking so long we were asked to reschedule. This place is a joke. Wasted over 2 hours for nothing. Now need to find another place to take him.

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    Wayne Regional Eye Center
    Wayne Regional Eye Center

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    Reed Eye Associates - opthamalogists - Updated June 2026

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