The first pair of glasses I purchased were uneven. One lense was bigger than the other. Went back…read moreto return them and bought a new pair. The new pair wasn't made correctly. They weren't sized properly and hurt my head around the ears. I spoke to someone and they said that the best they can do is adjust them . They were very expensive. For the amount they charged you would think that they would have been fitted properly. Next time I will go to another place.

As an older woman having had perfect vision her whole life all of a sudden needing glasses was a…read morehorrible disappointment. They scheduled me very quickly to get an eye exam, when I got there they were very attentive and made me feel comfortable during the whole process answering any questions I had and giving me information I didn't even think about asking for. It was excellent service from walking in, through the exam and when they helped me pick out glasses in my price range and gave honest opinions on how it looked. I couldn't have asked for a better first time experience! Can't wait to get those glasses and see again!!

I had an eye exam at the Eye Care Center 6 weeks ago. I now have a health issue causing dry eye. I…read morecalled and asked for an appointment to ask a few questions about caring for my eye. When arrived they wanted to do another eye exam (not covered by insurance as I just had one). This was not needed - I just needed information about drops and ointments. When I asked to just speak to the doctor I was told I could not without submitting to and paying for another eye exam. They refused to help me. Taking my business elsewhere.  I am sure they will reply it is needed, but it was not. It is a protocol that does not fit the needs of the patient in my case and about making money over prioritizing patient need.

Dr. Hindman saved me. I had her perform cataract surgery and I am now able to drive without…read moreeyeglasses for the first time in my life. I've had glasses since I was six years old. I went to Flaum in Rochester, long story but they did a number on my right eye. I dealt with that for several years. Everyone there, from the front desk to the nursing staff are incredibly nice. The experience from Flaum was cold, not the way sny healthcare should be.

Staff is fantastic and the atmosphere is nice. Still feels like a small town office. Doctors are…read morevery good to work with

I have great service and not so Great service. Sometimes I…read morewalk in and am greeted with a happy hello and other times they are busy entering on the computer and barely look up to tell me to sign in on the kiosk. Good selection of glass frames. Also gruff when I asked about a coupon for Bausch

Really enjoyed my experience. The staff was welcoming and friendly. Very helpful and patiently…read moreanswered my questions. Very knowledgeable. Dr Jagoda was great. Would highly recommend her and this practice.

I have been treated by 2 different doctors at Ocusight for many years. Both are wonderful. Their…read morescheduling is a different situation. Twice I have received an appointment confirmation email from their scheduling program Klara, only to arrive at the office to be told that my appointment was canceled because the doctor was doing surgeries that day. I never received a text, email or phone call about any such cancellation. The first time this happened the new practice manager assured me she would get the situation in hand. The second time was over a year later, the practice manage was at a different office that day, and I declined to reschedule.

I have an extremely complicated prescription. It has been at least 5 years since I've had new…read moreglasses. I've been to several places who ultimately gave up on me. Quickly. Dr. Su and Dr. Harvey's expertise, kindness and patience shined and they were determined to finally find the right script for me. They we're kind, patient and profesional. I can finally see clearly! I'm going back to buy a second pair and contacts! Highly recommend. 10/10 Debs

Dr. Harvey has been my choice for eye care for over 2 decades. His staff is courteous and…read moreknowledgeable. The office environment is pleasant. Dr. Harvey provides examinations using the latest equipment. Additionally, Dr. Harvey ensures that the patient is satisfied. I had a problem with my progressive lenses that required several trips and several different lenses before I was satisfied. Dr. Harvey was pleasant for each visit, and worked hard to ensure that I received lenses that were acceptable. I cannot recommend Aberle and Dr. Harvey highly enough.

I have been going for years for eye exam and glasses. Good value and service. The Doctors are…read moregreat and the optical technicians are very pleasant and helpful.

From the owner: Need to have an eye exam or your glasses fixed? Having a medical problem with your eyes? The Eye…read moreCare Center can take care of all of your eye needs. It is the belief of our team that good vision enhances your life. Special attention is taken with every patient to ensure they receive the highest quality, professional, compassionate care.

After some time and consideration, I have decided to express my displeasure and feeling of being…read moreduped by The Eye Care Center of Geneva. In years gone by, Dr. Piper of The Eye Care Center advised me against getting prescription glasses, noting that "cheaters" would be enough for me. She was obviously looking out for the patient's best interest; but, as I have aged, my distance vision has slipped. I can still pass a motor vehicle eye test, but it is not the clarity that I once had. With this in mind, I went to The Eye Care Center to improve my condition by way of a vision screening. After a series of chart readings and responses to the question of, "which is better," I received their prescription. Relying on their motto of, "See the Difference!" I expected "better" vision. No one cautioned me any that my condition would result in an imperceptible improvement (basically unnoticeable) in distance vision. Instead, they compounded the situation by upselling me on additional options that resulted in ballooning personal expense which were useless without improved vision. Thus, if you go to The Eye Care Center of Geneva, don't assume that they have your best interests in their mind. They upsell their products; and, completely neglect to tell you that you may not see any improvement. I would strongly advise anyone to: 1) ask pointed questions about future improved vision performance, and 2) to realize you can often get the same results at a discount optical center - - - and, sometimes get more than one pair of glasses for a far lesser cost! BUYER BEWARE! The Eye Care Center of Geneva has lost my business and probably should not get yours.

Friendly, helpful staff. Answered all my questions about each part of the exam and what the results…read moremeant, including future care and concerns. Appts easy to arrange. Was seen promptly without feeling rushed through.

Simply the best. Honest, straight up and direct. That direct bearing may, to some, be upsetting…read morebut to me it was efficient. If I could have him back as my eye care doctor I would.

I have no issues with Dr. Stout, but at least one of his receptionists has a vile, hateful and rude…read moreattitude. I was transporting a non-mobile individual in a wheelchair for an appointment and upon entering the office, this particular receptionist shrieked at me to produce the patient's paperwork. She was completely, unacceptably rude. She visibly cringed at the patient and informed me that had I been another "minute late" she was going to "cancel his file". After the appointment with the doctor, I apparently was not pushing the patient's wheelchair fast enough up to the reception desk and she shrieked out "Hurry up!" Loud enough to cause other patients sitting in the waiting room to look up, startled. Maybe this particular receptionist needs more customer service training, but she certainly needs more training on interacting with people with disabilities.

Initial experience was positive, at least with the doctor --- but I later discovered how poor the…read moreoverall experience here was. I allowed myself to be advised on the type of lenses to purchase (their most expensive and the most expensive that I have had and I have worn glasses for almost 25 years) --- the lenses started showing cracks and scratches just after a year, and that is really with no actual wear and tear on them. Two years after purchase, they are cracking / splintering on their own without any force applied. With the most recent cracks showing and disrupting my vision, I needed to make a quick purchase of lenses and decided to go elsewhere. I called to get my prescription and medical records faxed - and was told that they had to get permission from the doctor for that and promised they would call me back. Another couple follow up calls over the next couple hours yielded no further results. Finally I was told that I had to sign a medical release form and fax it back to them (they never once called me). I faxed the form to them from the place where I was going to purchase lenses from. I called to follow up 15 minutes later - they acknowledged the fax and gave me an ETA of 10-15 minutes to have the records in hand. I called 45 minutes later and was put on hold for 5 minutes while they went and again got permission from the doctor to fax me the documents. After the optometrist I was with reviewed the prescription and reviewed the lenses they had made me, we discovered that 1. They had 2 contradictory prescriptions on there and 2. neither prescription fully matched the lenses they sold me Except for the initial visit with the doctor at Wayne Regional (now retired), every other aspect of my experience with Wayne Regional has been very negative. They sold me expensive but poor quality lenses that did not match the prescription their own doctor wrote and then made it an arduous task to get my own records sent to either myself or to another optometrist.

Had a 10:00am appointment on Monday for my son that was made weeks in advance. At 11:30am we were…read morestill waiting. An hour and a half with a 5 year old is a VERY long time. When asking what was taking so long we were asked to reschedule. This place is a joke. Wasted over 2 hours for nothing. Now need to find another place to take him.

All staff are helpful and friendly, been going there for many years. They take time to listen to…read moreyour concerns and you never feel rushed.

This is the most responsive, concerned and professional medical office that I have experienced…read moresince moving to New York two years. Not only is the main medical practitioner, Harinder Singh, a great listener and doctor, but the support staff is incredibly friendly and take their patients and their concerns seriously. There are somevbad reviews on this page but I would note that those were from years ago, with a different doctor. The current staff cannot be recommended highly enough. My medical needs are complicated and frustrating, but they are helping me get through this and get better!