Its my go to vision place for my eye exams. Doctor is friendly, office is orderly and staff,…read morepleasant.

My experience was more than disapointing. I will try to make this short, but thre was so much…read more First I was tild by my Option who refeffed me that it was free as my Health ins would cover Caterac surg, Which was partially true. It did not cover tge "special drops for eyes" about $100.00. Also didn't cover surgery center-$300 I went at my eye drs recommenadation. At my 3 or 4th visit Surgeon said because my astigmatism in both eyes a reg surg would not give me the result (no glasses) but for $1300 per lense I could get a toric lense (not covered by ins) implanted which corrects that.All had to be paid up front. I am retired on ssi and not a lot of extra money----but I said since I am only going to do this ONE time ok.After about a month both eyes were done With multiple eye dr appts copay is for specialist for eye drs. Anyway I did all this because I figured if no longer need flasses.... Long story short I went fo glasses my opt gave a script for driving glasses and needed reading glasses. This was not what I signed up for. I tried it-as I had no choice, but went back and told him-I could not my computer with either. Finally I went back to my optom and told I was NOT HAPPY & had to go back to Bifocals. He had a hard time fitting me and even worse his office didn't order them right for 3 trys. When I told him how unhappy I was his snwer was "Well, it; was surgery. You can't gaurantee results! i was ANGRY. I went then went to a new Opt who explained That I could see near and far but not mid range and because they put he toric lens in that will never change. He was able to fit me with bi-focals.I see ok with them. But now I had to pay exam AGAIN since my insur allowance was used. I HAD TO PAY FOR ANOTHER PAIR OF GLASSES! i KNOW THIS WILL NOT BE EVERYONES RESULT, but ask questions so hopefully you knw what you wil be getting into. I would not have gotten the"Premiuum" lenses had I known. Good luck

Staff is fantastic and the atmosphere is nice. Still feels like a small town office. Doctors are…read morevery good to work with

Let me start by saying doctors are great everything is great if you don't need glasses, I order and…read morepaid over 950. was told 2 weeks went in to pick up my glasses and sunglasses oops they forgot to order sunglasses 2 more weeks go by I called lab needed more info another 2 weeks, another 2 weeks call again the lab needed replica of frames which staff forgot to mail, another 10 days, staff promising to call never did, so after 7 + weeks brought glasses back for a refund and I was treated with attitude. After years of being a loyal customer I am DONE

Won't be going back. After 20 years of being a fan I am sad to report they are on the NEVER EVER GO…read moreBACK LIST! Obviously something changed and greed is driving this business. The quality is horrendous. Charging over $300.00 twice in a row now for glasses that make my vision worse and cheap frames that you could buy better quality at the dollar store. Shame on Pearl but you win you got me good. I honestly can't afford this. Please either go out of business or put quality back in your products.

This was my first appointment since pre-COVID but I needed a script for a cataract surgery. They…read morebooked me within a couple of days. The office is practicing COVID safety measures and only allowing people with appointments in. They even keep the gate down. There is sanitizer everywhere and all staff wears masks. My exam was very thorough and I was out within 30-40 minutes including having to wait for my eyes to dilate. Every single person there is professional but friendly. They all make the atmosphere relaxing and pleasant which is important any time you're having a exam of any kind! This location is the best I've been too.

I've been visiting this location for about 4 or 5 years. I really enjoy the convenient location and…read morethe reasonable prices. I have purchased 2 different Coach brand glasses and coopervision contacts. I'm always able to get an appointment convenient for my schedule and the staff are very friendly.

This is a love letter to Warby Parker…read more Dearest Warby, I have been receiving your emails for quite some time. I always open them. Never--not once--have I sent one straight to the trash without at least a glance. And if I'm being honest, it's rarely just a glance. I've lingered. I've admired. I've added frames to my cart only to abandon them at the last minute. I suppose I have commitment issues. Then one day, while on vacation in Orlando, Florida, I saw you. Really you. A physical location. A storefront. A tangible, brick-and-mortar dream. I could hardly believe my eyes (which, in fairness, were working with subpar equipment at the time). I even picked out a pair of frames while I was there, but something told me... not yet. Our story needed more tension. To be honest, much like that prince who keeps emailing me from Africa, I wasn't entirely sure you existed outside the interwebs. But I walked through your glass doors, met the loveliest associate, and discovered there was a location near my hometown. I gasped. Audibly. When I returned home, I looked you up and found you in Victor, NY. I made a date. You accepted. I picked out an outfit. (Emotionally, if not physically.) And oh... what a date. You were punctual. Attentive. And the way you looked into my eyes and saw me--I mean you really saw me. (Swoon.) My eye exam was smooth, professional, and dare I say... enjoyable? I didn't know that was an option. Now let's talk about Riley. Riley handled my pre-testing, guided me through the process, and managed the absolute chaos of a packed store with grace. Apparently, it was unusually busy that day--but you would never have known it by how smoothly everything ran. She made sure I didn't have to wait long after my exam, got all my measurements taken, and helped me finalize my order like the calm in the storm. Since I had already chosen my frames in Orlando (because of course I had--we love a slow-burn romance), this visit was all about making it official. Riley made that part effortless. And then... the gifts arrived. A box. For me. From you. Inside? Not flowers--no, no. Not the tired, predictable bouquet that wilts in three days. No. You sent glasses. Beautiful, perfect glasses. And sunglasses, too. Functional. Flattering. Long-lasting. Honestly, the kind of gift that says, "I see a future here." They are perfect. Truly. I may need a small adjustment, so I will be seeing you again soon (how fortunate for us both). I also have a friend who is quite eager to meet you, so next time I'll be bringing a plus-one. Try not to be too charming. Looking forward to our next encounter, Jen

We were beyond thrilled when Warby Parker opened a brick and mortar at Eastview mall. Previously,…read morewe would travel to Pittsburgh or Toronto to visit their shop. Great selection of modern frames always adding new styles. Tons of folks on hand to help. you can have an eye exam done there, but be sure to check if your insurance is accepted. After reading another review, we didn't check with the store but called our insurance company only to be told they were considered an out of area provider. You can always stop in to have your glasses tightened or cleaned while shopping at the mall. No pressure sales. Feel free to try on as many frames as you want - you can even select sunglass frames to have clear lenses put in.

We have been going to America's Best in Victor, NY since they opened. My husband and I had an…read moreappointment in mid October 2025. I picked up my new glasses 2 weeks later. About 3 weeks later I scheduled a recheck and returned them because the prescription wasn't working for either reading or distance. I had blurry vision and got headaches from eye strain trying to read. I had my 2nd pair of glasses for about 5-6 weeks and was still having problems with both.. i stopped in a 1/2 hr before closing to ask to schedule an appointment and I was told to take them home and try again, that I had plenty of time, months, to correct the prescription. No one checked my account to determine the amount of time that I still had. I also mentioned that with my husband's severe health problems, I would have difficulty returning quickly. I was reassured that it would be fine. When I called to schedule that appointment I was told that I can only do that within 3 mths. I already tried for 2 mths but was told to keep trying. The store manager was the person that didn't bother checking the dates on my account to determine how much time I had because she wanted to leave on time 20 minutes later. Now if I want to have it corrected, I have to start over again with insurance and my co-pay. I will not go back there for this as the customer service was extremely unprofessional and they didn't get it right with 2 tries.

I had a great experience with Americas Best in Victor! I scheduled an exam and got in within 3…read moredays. When I arrived a few minutes early, they let me look at some frames first (even though I could've gone right in). They schedule so that there is no wait lines. It's my time, they appreciate that and respect it, I really like that they do that for their customers! The technician who gave my exam was very friendly. The Doctor was quick but made sure that all my questions were answered and I was taken care of. The programs, deals and my insurance was explained and I felt like I got the best deal. It took about 7 days for my glasses and Rx sunglasses to come in, with a free trial for contacts, which i appreciated. I would recommend this location for those who want professional friendly service at a reasonable price. This is not a Walmart optical nor is it a boutique with white glove 3 hours personalized waitered service. For those who need to be pampered or waited on go spend $2k and complain somewhere else. These folks got me in and out for a 2 pairs of glasses reasonably priced with smiles and friendly service. I am more than satisfied and will tell everyone else the same. Good Job to the Team there and thank you!

We were fortunate enough to come upon Mark's creations at the 2014 Clothesline Arts Festival. There…read morewere two end tables with glass tops & bases of black industrial recycled materials, truly one of a kind, that called to us. We've enjoyed his work so much that we're having a sofa table made by Mark to coordinate with the end pieces. He's an amazing artist, creative, environmentally sensitive AND reasonably priced. We recommend him highly however, with some reservation: We realize when word of Mark's work gets around, we'll have competition with our future purchases!

From the owner: Mark Moore Design design's and hand crafts its unique line of sustainable furniture and sculpture…read morefor commercials and residential use. With 18 years of furniture making experience each piece of furniture is craft using signature techniques in the realm of metal and wood working.

Came for my annual eye exam. My appointment was for 5:40 and stared right on time. I had a moments…read morewait and was brought to the exam room by staff. I did pay extra for pictures of my eyes, instead of going for dilation. The price difference was around 40 dollars but worth it in my opinion. They took me to the exam room where the doctor saw me. Quick exam and the doctor was very helpful. She explained the difference in my prescription since my last visit in a way I could easily understand. Did not get my glasses here this year, as I did last year and it was way over budget.

Margaret Grochowska was wonderful when my glasses frame broke. She managed to get a replacement for…read moreme quickly despite not being a previous customer.

The optical department has such a nice variety of frames that I can get at a wholesale price! The…read morelens options are fantastic quality and so affordable! The team is very knowledgeable, patient, and accommodating even if they just need an adjustment or cleaning while I am in shopping! I am so pleasantly surprised that they now offer Eye exams at this location! The exam was so quick easy and convenient, they had state-of-the-art equipment and a who technician was wonderful! I would highly recommend visiting them and especially getting an exam!

I think 1 star is too much for them they deserve negative review , I left my glasses 2 weeks ago to…read morechange the lenses and they told me it will take about 1 week to 10 days to send it to the lab and fix it and they will call me when ready, I did not get any call from them since then, today I went to the store to ask about it, the guy working there found it in the drawer as it is and he has no idea about it and ask me to come next week to find out why was not fixed, because the manager who took the glasses 2 weeks ago is on vacation and he will be back next week. they have attitude against customer and they have no idea about customer service. I do not recommend this place to any one.