I have been a longtime customer of Reed. I remember when they went by the name, Randy Reed. They…read morehave grown to be a large auto group by doing things the right way. In 2019 I bought a brand new ram 1500 big Horn from them. I have had an issue trying to get some paperwork related to this truck and was very frustrated. I went out to the dealership today to see if they could help me. I spoke with Cameron, and he could not have been nicer. He really went out of his way to help me. He knew I was not there to buy a vehicle, and he knew he would not get a sale, and he did not care. He was just happy to help me solve my problem. This is exactly the treatment you will get at Reed. Last year my wife bought a new Toyota, but we went to read first for her to test drive vehicles. We will always stop here first. They will never pressure you, but will be more than happy to show you what they have for sale and will educate you on every vehicle. They do not work on commission, so there is no high-pressure sales tactics. You don't have to buy a car here, but I highly recommend you stop and look before you make any decisions.

I have recently purchased my newest vehicle from Reed. I had been shopping since November of 2023…read more I believe I had been to all of the dealerships in the KCMO area and could not find " the one". In December of 2023 I happened to be in St Joseph visited my family. After dinner we went to the dealership thinking it was closed, but lo and behold Ms Shelby was still there. She can sprinting across the lot and asked you help. I told her we were browsing, but I'd take her card. She showed us 3-4 vehicles and we left. Fast forward to February 29, 2024. I went back and purchased the perfect vehicle for me. I couldn't have asked for a better experience than the one Ms Shelby had given me. I recommend this dealership and encourage you to speak with Ms Shelby for you vehicle needs!

We made friends and got the car of our dreams from Car City what more can we say !read more

An outstanding, military veteran-owned dealership that gave us the most simple, straightforward,…read moreand honest new car buying experience we've had. We were looking for a Jeep in a hard-to-find color and they had the only one in a several hundred mile radius. After only communicating our interest in the Jeep with Kelly via email she and the owner turned down another dealer trying to buy it from them in favor of holding it for us for just a test drive. They went on to give us a great deal and we're proud new Jeep owners! Would absolutely do business with them again - keep up the great work Car City

The customer service in the service center is worthless. I didn't even make it past the service…read moredesk before I walked out. After reading the other reviews, I'm glad I did!

Their service department does not seem to have the customer's best interests in mind. I was…read moreexperiencing shuddering in a 2020 Silverado, so I took it to them for a diagnosis. They claimed they could not "reproduce" an issue that was both significant and constant. I was billed for the diagnostic without being informed of the cost beforehand. They did not recommend a transmission flush or mention the Chevrolet service bulletin addressing known torque converter issues for this year and model. The next time I brought the truck in, the transmission was completely shot. They now refuse to offer any assistance because I did not perform my routine service with them--despite this being a documented issue related to the type of fluid Chevrolet used in these vehicles. Perhaps Chevrolet's new slogan should be, "Buy a Chevy. You might get 85,000 miles out of it."

I bought a used truck from them it had a few scratches I can live with that. It seems that who ever…read morehad it before took care of the engine. However, there was dent in the tailgate and a rust spot that I had appraised that will run between $550-600. Two of the tire were almost bald seemed that the previous owner did not rotate the tires. The staff was very friendly just like all dealers you go to. They did not inform me that the State Sales Tax involved or I would had it included in the loan. I will not recommend them to my worse enemy.

Car City Chrysler in St. Joseph has no customer loyalty. We bought a brand new Hyundai there…read moreseveral years ago. After we bought the car we lived in Florida for several years and bought a genuine Hyundai part at a dealer there just before moving back to St. Joseph. When we got to St. Joseph we realized we didn't need the part so we went to Car City to return it. I know that all dealers are independently owned and operated and they have no obligation to let us return the unopened part there since we bought it 2 weeks ago in Florida, but I would expect some loyalty to previous customers. After showing them that we purchased our car there they said they could not take our part back. I won't ever buy a car from them again because they have no loyalty to a customer who made a $14,000 dollar purchase a few years ago.

Gary was very helpful and they had a lot of cars to choose from. Finally a place I could get…read morefinanced at

The people of Car City made us feel like family and friends we…read more would buy another car from them any day you should stop by and see them

Im at 90k yr ,pre-approved from my union credit card company I respond. they return, texting…read moreBruce..????... Get a smart ass text message from another number.... call from my corporate phone guess what rolling-hills auto plaza answers.... Go roll ur turds down the hill... thats all coming out that arse.... advise drive past this town an that lot

I found that Rolling Hills had more reasonable prices for the make I was looking at and a very nice…read moreselection of used vehicles. There were two reasons I couldn't make this a 5 star: because I had moved up one level in the model I was looking at, I was hoping to negotiate the price a bit. The salesman presented a non-counteroffer, showing me how much they were leaving on the table versus the MSRP. Bother. But later I realized that MSRP has little to do with their price of buying a used car for resale. The other problem was that he seemed to disappear for long periods of time without letting me know what was going on. I had thought of bringing a book for that eventuality, but... Overall a decent, but not perfect experience.

Great service every time I have taken my Lincoln in for service or to fix a problem…read more The Staff are very friendly. And get a shuttle ride to and from the dealership.

I didn't wind up buying because the Expedition wasn't in perfect condition for the sky high price…read morethey were asking for a 99 in 2021 with an odometer that didn't show up. The salesman Travis Brooks is the 4/5 star rating because I dealt with him for 2 weeks and my crazy work and personal schedule. He was very nice, and more than understanding, and easy to get along with! No pressure either. I would give him 5/5 but deducted 1 star for the product that I was finally able to come up and see being over priced, over represented condition wise, and not a good value unless they dropped the price in almost half.