March 2025, the Fed government moved the citizenship swearing-in ceremony to the USCIS parking lot…read more(effective March 2025), It was done with very short notice, The Federal gov abruptly cancelled the contract with Campbell's Heritage Theater which had been the location for decades. Volunteers would be available to assist new citizens in completing their voter registration forms after the ceremony. The volunteers were unable to assist at the parking lot per the USCIS and this is no longer a special event for those who have waited years to become US citizens. It is a very sad and disappointing to those who expected a memorable ceremony for this most important day, their first day as a US citizen. Attempts to reach the San Jose USCIS office to ask how they made this decision with such short noticed, were unsuccessful, connecting with human is virtually impossible. God help America. SOURCE: San Jose Spotlight - Federal cuts end Campbell theater citizenship ceremonies https://sanjosespotlight.com/federal-cuts-end-campbell-heritage-theatre-theater-us-naturalization-citizenship-ceremonies/

Walk-ins are not allowed. We didn't get a chance to go inside and I was told at the gate they…read morestopped doing that as more people are trying to get their biometric before their scheduled appointment dates. Since I had some issue with time of the appointment, she assured me that as long as I visit on the same day, they will manage.

Terrible terrible terrible. For starters make sure that you know that it is on the south east side…read moreof the building. They had an attitude with us saying we needed to get a death certificate from the funeral home. But we were called by the funeral home to say we can go ahead and come here for the death certificate. We waited around for a half hour to get 10 death certificates, $24 each. We went ahead and left going to credit union and they noticed that we were issued someone else's death certificates. I really hope that whoever got my dads death certs doesn't open any accounts since it has all pertinent information on it. We came back and had to wait until they came back from lunch. So 2 hours wasted that could have been useful.

With technology today, it seems like we are taking steps back to obtain a birth certificate (or…read moredeath). Yes, this is where you have to go to get the official birth certificate for your newborn child. Please read the documents the hospital gives you. I'm giving this place 2 stars just simply due to the process that they instill. You can either mail your request, which means you have to take it to a notary and pay stamps to mail it, then wait weeks. Or you can visit the place. That is what we did. We waited a few weeks, just as the hospital documents say. We get there, and the person at the counter basically says the certificate is either READY OR NOT READY. So of course the logical thing to ask after is, "well is it ready" Then this is where it gets weird. They can't check if its ready unless you pay the fee. Now this fee you have to pay anyways to obtain the certificate. BUT, they wont check if its ready unless you pay first. They will NOT check if its ready unless you pay. If it's not ready, you still have to pay, and then the certificate has to be mailed. What kind of non-sense is this? The lady at the counter is RUDE and DISRESPECTFUL! She had the audacity to tap the wall and point at this sign that had some information. They can say it nicely. This process is not something people do on an everyday basis. So say your certificate is not ready, of course you already had to pay to know this. You can't just pick it up, at this point you have no choice but to get it mailed to you. With everything these days being more automated and simpler with online tools in making this easier--esp with most if not all government related issues, this was steps back. I'm disappointed that this is the process for this. Hopefully the city/government officials make this process more efficient to keep up with the times.

By far the best experience like they say it's a 5 star hotel with terrible showers and rooms…read more unless your in a maximum like B3 or B1. Needless to say great staff here tryna help youth but some don't listen. Did 13 months in total about 5 of em was me living there. Shout out to Arango, and the B5 staff and old B3 cool people can't forget my homie Judy. I would shout out one of the coolest but I have bad memory and can't recall it. But your kids are safe here as long as they're in General Population. Good teachers as well almost forgot they'll make your dumb ass kid educated if they listen.

I would like to thank Jabari and Kristine for the welcoming every time I enter the waiting room…read more The hospitality is very appreciated by my clients families and the visitors that enter the waiting area. These two staff have been very resourceful since the beginning of my experience from 2023.

My son loves police officers and we saw a few sheriffs at Whole Foods this afternoon and he wanted…read moreto ask them for a sticker so badly. They were busy working and we didn't want to keep standing around giving them pressure so we went in to buy groceries. When we came back to the car we were shocked to see that they had left it on the wiper of the car. Thank you so much for making our son's day! We truly love what our officers do for our community and this was the cherry on top. Back the blue

Had an appointment to do my LiveScan fingerprinting at 9 am and it was seamless. In and out…read morequickly. My employer pays for the service so I didn't have to pay any out of pocket expenses. Great location since its close to the freeway and plenty of parking.

hello, i can find a way to take my previous review down,,maybe there is a way or not a way. I guess…read morethe VASC here has the pharmacy, dental, and other service that are really important ..i think it is a good thing and if i want and really need to contact them or use its service ,,then i would pursue it..thank you..

I met so many friendly people working here especially the volunteers from Nutrion Program. Thank…read moreyou so much for your community support. We are very greatful and wish y'all the best of luck!

Great CCL Office Location, Central to the South Bay Area & With Great Staff…read more SITREP This San Jose Regional Office (SJRO) for the State of California Community Care Licensing Division (CCL) is in an ideal location of the California "South Bay Area" to provide services to all individuals needing services with CCL. THE SETUP SJRO is located on N.1st Street and is the regional headquarters for both: (1) Child Care Program Licensing (CCP); and, (2) Children's Residential Program Licensing (CRP). The San Bruno Regional Office (SBRO) is the nearest regional headquarters for the Adult & Senior Care Program Licensing (A&SC) 35 miles away. However, there is an A&SC local sub-unit also located here with the CCP and CRP regional offices. CCL MISSION STATEMENT The mission of CCL, "To promote the health, safety, and quality of life of each person in community care through the administration of an effective collaborative regulatory enforcement system." These CCL offices provide the local interface for individuals interested in being providers - setting up facilities to provide the direct care to the vulnerable client populations of our state: the young, the disabled, the elderly, and those with terminal conditions. LICENSING PROGRAM ANALYST CCL employs a virtual "army" of monitors-inspectors-investigators known in state classification parlance as "Licensing Program Analysts" (LPAs). The LPAs help individuals get their initial licenses to new facilities, transition facilities between different owners, monitor facilities & cite for deficiencies under California Code of Regulations (CCR) - Title 22. OUR TRAINING AT SJRO My training team - Central Training Section (CTS) is coming from outside of San Jose [we CTS trainers are based in Sacramento (Northern California) and Culver City (Southern California)] and we really appreciate the work that SJRO has done in helping us to set-up a training environment to continue instruction for the LPAs via our "LPA Academy". For the last five (5) years, LPA Academies have almost exclusively been conducted in Sacramento or Monterey Park (East L.A.) because of the specific metrics needed to conduct an LPA Academy that up til now only these two (2) geographic locations were able to provide CTS. The positive training-metrics that SJRO now brings to us includes, but is not limited to: * Room Set-Up Metrics - most importantly, the room is of a size, and with the flexibility of movement of tables and chairs, so that we can implement the best arrangement that is conducive to the training we conduct for the LPAs * Business Location - not as important, but certainly a factor, is the plethora of nearby restaurants and hotels that we can utilize that make it easier for trainers and trainees to come here for training * Friendly local staff - we get everything we need to conduct our training because the local staff and managers provide us the support we need. ONE SUGGESTED MAJOR IMPROVEMENT The ONE main factor this location needs to improve/update is it's technical infrastructure (especially considering their staff is working with WiFi-enabled tablet-laptops), and that we would love to see improved, is to create a WiFi environment in this building which would make it so much easier to conduct training. We literally have to lay down Category-6 LAN connection cables from the data-ports in the walls, string them along the tables, have to use several routers, have to use a dozen or more surge protectors, check that connectivity is working with this configuration, and THEN duct-tape everything - cables, surge protectors, routers ANY tripping hazards due to the foregoing, etc. All of these "hard-wiring" headaches would be obviated if we had WiFi (and while in this realm, some well placed floor-outlets sequenced throughout the floor). Just sayin... THE LOWDOWN All things being equal, SJRO has proven to be an excellent location for us to come to in order to fulfill our mandates of providing training to new staff at a location that is able to minimize travel for new staff located in the South Bay region.

We had a few VERY LARGE projects that required changes to our licenses- Because of the renovating…read morethat was required to get the buildings ready and the need for work permits from the city, etc., the projects took SIGNIFICANTLY longer than anticipated. Through it all, CCCL was astonishingly patient with us, checked in to see where we were along the way, then came out quickly once the work was complete to get the buildings licensed. We were incredibly appreciative of the professionalism, promptness and efficiency offered by Roya Shahkarami, and her supervisor, Sandy Knight. Two remarkable women!

The social worker I have is extremely helpful and usually quick responding when I lost my medical…read morecard and EBT she helped me replace them

Someone spoke to me and in a well spoken English and explained everything to my understanding which…read moreI actually appreciate it. Thank you

This feedback is for contracted security for the SSA part of this building. Your contracted…read moresecurity promoted only a feeling of danger, mistreatment and misguidance. They presented aggression due to a miscommunication of protocol upon building entry. If there needs to be only x2 guests per screening, place proper signage at the entrance. Upon arriving I entered the building to be told to wait outside. As instructed I waited outside patiently. Before they finished screening, not even provoking this treatment- they opened the door again aggresively to tell me, and I quote "you need to WAIT. DO NOT rush our JOBS". They closed the door on me.. as I continued to wait. lol cmon now So now I am asked to enter, and these are the questions asked: "What brings you to this building today?" I say, "I have an appointment" They ask "do you have an ID?" I say, "yes" While unloading all my items into the basket I wait for further instructions to pass the metal detector. They again rudely ask for my ID. I inquired if there is any signage at the door preparing the people for this screening, I get told "YES WE DO- do you want to go outside and read again?!" Niiiiice dude If your ID needs to be presented at security check in, provide proper signage. They claim the signage at the door requests these items, but they only mention items that cannot be brought into the building. This can prevent frustration and mistreatment of both staff and patrons. I recommend better training & attentiveness to your staff. I'm going to do my best to report this to the BBB and anywhere else I can blast it. Don't make it my business that you hate your job. It's rare that these days security makes you feel secure- this was the opposite. This made me feel way more in danger than safe. I hope these A-holes find peace and a better attitude. My advice, get a therapist lol

Ms.Wu is an amazing person with the most beautiful warm smile. You can tell by the way she speaks…read moreto you that she's very kind and caring person who loves her job of helping people. I am very grateful to come across a person like her. She makes the world a better place Social security office room 244