Great dental group. Been there about 18 months. Everyone…read moreI've encountered has redefined my expectations--in the best way. My first dentist retired, and the replacement I inherited is nice, knowledgeable, and adjusts to my particular concerns. My hygienist is my favorite part of every appointment. Even the people in billing are smart, insurance savvy, and help me make informed decisions that align my needs with my wallet.

This place is an absolute joke since being bought out by whatever money hungry corporation bought…read morethem out. Their billing practices are ridiculous. What a horrible experience I had there yesterday. I'm having a crown put in which I paid in full $800+ (after insurance) for before they would even begin to start the process. You have a broken tooth, you're in pain but we won't help you until you pay the whole thing. Can you imagine breaking your arm and going to the ER to be told, yea we can fix that for you but you have to pay in full before we touch it, but I digress. I pay the money because it was the option I was given. The experience itself was quite painful to the point I had tears streaming down my face. I barely sit up from the chair, and the receptionist is standing there to take me back to her office to make sure I pay the $13 difference they are showing from the already $800+ I paid last week. Am I debating that I owe the money, no but is it in poor taste to have the receptionist standing in the doorway of your exam room to shake you down for $13 that they didn't collect from you originally? YES!! Send a bill in the mail like a normal doctor's office, I don't know, maybe allow the patient to receive their explanation of benefits from the insurance company before, or heck, even during your shakedown. You make your patients feel like cows being herded in and out. Not to mention being treated like you've been on the lam evading paying the Racine Dental Group $13 balance. The revolving door of Doctors and hygienists should tell you all you need to know about what a joke this place has become. If this was a review about the actual care I received it would be 5 stars so apologies to the doctors, assistants and hygienists there that have worked with me, you all are top notch. The greedy corporate folk that have turned this place I've been going to since a child with Dr. Jerry are the ones who the one star is going to.

Dr. Ballard is the best!! She cares about her patients and makes them feel comfortable during…read moreprocedures. She explains the procedure to the patient, which made me feel very knowledgeable about what I am getting done and why. She is very fast too!! I had my wisdom teeth extracted a couple of months ago with local anesthesia and it was the best experience I've ever had at a dental office. Thank you Dr. Ballard and staff for making me feel comfortable and being so extremely nice! I highly recommend Dr. Ballard and her staff.

Dr. Ballard is the best ! I hadn't been to the dentist in 20 years, and I had some broken teeth…read more She made me feel at ease, and with sedation she was able to remove the bad teeth quickly, in about 20 minutes !!! All the girls in the office are very pleasant. Highly recommend!!!!

WONDERFUL DR.!! I had a dental emergency during this COVID 19 crisis. I was able to get in Dr…read more Wagner's office for tooth extraction. Beautiful office, friendly staff + a great dentist. Win, Win!! Thank you Dr.Wagner and your staff (Marie). It's been a pleasure.

I needed my lower teeth pulled so my dentist advise me on using Dr. Wagner to remove my lower teeth…read moreand she now can make me dentures. Very nice people there and it was very clean as well. So far no problems yet and I don't expect any either. Just a note, masks must be worn now.

Dale and Candy are very nice people and make your experience as easy and painless as possible. They…read morehave helped me and my fiancé with our tooth problems and I would recommend them to anyone who is having issues and is in need of oral surgery.

Dr Willoughby and his staff were amazing!!! Dr Willoughby…read moreprovided quality, safe, and efficient care, which I expect from all medical professional. Dr Willoughby sincere compassion, caring, and respect for my brother are qualities that made his care exceptional. I live in Ohio and my brother lives in Wisconsin, which adds to the challenges to assist with his care. Dr Willoughby and his staff went out of their way to make his office visit an exceptional experience. My brother suffered a stroke over a year ago and has residual speech and mobility issues. He needed a tooth extraction. They adjusted their schedule so he could receive x-rays and extraction in one visit. Unfortunately, Dr Willoughby found another issue that will require care from another medical professional. He and his staff went out of there way to assisted with a referral, etc. Before we left, Dr Willoughby called the facility, where my brother currently residents, to give a timely verbal report and update, to expedite his care. My brother's nurse shared that she was also impressed and amazed with Dr Willoughby's quality and compassion.

Repeat patient. Refused to do a simple extraction (despite horrible pain) because he couldn't use…read moreIV anesthesia instead of local. I guess it's more important to make a buck than treat a patient in agony. Don't go here if you want care, only if you want to line someone's pocket with unnecessary costs. This was also discussed PRIOR to making appointment. Total waste of time as well.

Very Unprofessional and Crooked organization. They are liars and should be closed down and their…read morelicenses revoked. They quoted me a price for a tooth extraction and I took off an entire day of work to get the procedure done. Then at the dental office, they insisted on talking a Panoramic X-ray even though I provided recent Xrays from anothet dentist (taken 1 week prior), thus unnecessarily costing me over $100 out if pocket. To make things even worse, they DIDN'T even provide me with a lead apron while taking these unnecessary Xrays. Then they came back with a bill of TWICE the amount of their original quote!!! These people at Dr. Wagners office are scam artists and liars. I strongly advise against anyone going there for any dental work. Id give them zero stars if I could. Shame on you Dr. Wagner. Shame shame!!! Have you no morals??

Absolutely terrible business…read more I paid Wisnova in full back in May 2025 and thought the matter was completely resolved. Then, a full year later in May 2026, I suddenly received a threatening notice claiming I owed additional fees that were never previously disclosed or itemized. The letter threatened to send the account to collections, yet provided no clear breakdown or explanation of these charges. This feels extremely unprofessional and misleading. If there were legitimate fees, they should have been communicated clearly at the time of service, not a year later with threats attached. I never received any prior notice about these supposed additional amounts. Very disappointing experience and poor billing transparency.

I had a dental procedure done here and I highly recommend WisNova for their care, expertise and…read moreprofessionalism. I needed to have a dental procedure (sedated) that I had been putting off forever and on a recommendation from a coworker, I decided to try WisNova. I've always been nervous/anxious about dental procedures (stems from childhood) but the surgeons and staff at WisNova made me feel confident about this procedure. I went for a consultation with Dr. Tiboris and I was immediately impressed with his expertise (3rd generation and board certified) and care. He has family in dentistry and the way he explained the procedure made him very trustworthy. His staff was super friendly and everyone made me feel comfortable and answered all of my questions. I felt nervous the day of my procedure but I felt that his staff prepared me well with directions. After my procedure they sent me (and the person you bring to drive you home) they send you back with a care kit with supplies you'll need for post-op. What I really liked was that Dr. Tiboris personally called me after surgery and told me to call him if I had any questions or issues with the surgery site. Insurance/billing questions are answered by Tina- who is so nice and helpful. I also really liked that they enforce strict cleaning standards- mandatory temperature-taking/oral rinses/social distancing/etc. I went for a post-op and have another one soon. Everything seems to be healing as planned and I'm grateful for WisNova for the care.

When I first walked in, I was terrified. More so then my nine year old. My daughter was going in…read morefor molar extractions, with full sedation. As a mother, I worried, and was upset at the fact that I was unable to be with her. However, who is ever able to go back with their loved one while they are in surgery? Once my nerves calmed down, the surgery ended, and my daughter woke, I realized that it wasn't as bad as I thought it was going to be. Dr. Erbes' team made every effort to ensure me that everything would be OK. You can also tell their level of care. Some places want you in for the money, and although, I am sure that they enjoy their check as well, they were very compassionate! I recommend Dr. Erbes to anyone! He has the skill, the education, compassion, and the experience.

Everyone is very professional and respectful. The place is so clean and neat. They will always make…read moresure you're comfortable and they explain things thoroughly for you. Dr.Kimmel is the best! He did my wisdom tooth extraction and I barely felt anything. He makes himself available to you if you have any questions and he's super respectful and knowledgeable.

I was referred to this office and made my situation abundantly clear from the start: I am traveling…read morefrom Chicago, paying entirely out of pocket, and have an extremely limited and hectic work schedule. I called three months in advance specifically to secure surgery during a pre-approved week off in January. I was explicitly told there was availability, with the only requirement being a pre-op appointment. I completely understand this needed pre- appt. I drove in from Chicago at 5AM for that appointment, and was told my X-rays from 12 months prior were "too old." While frustrating, I understood and agreed to repeat imaging, paying $450 that day. After the exam, I was sent to reception to pay and "schedule surgery," only to then be told I would need yet another appointment before surgery could even be scheduled -- something that was never disclosed minutes earlier in the room. After explaining that I had already made a lengthy trip and that this was not what had been communicated to me, the staff briefly conferred and suddenly said they could perform the cone beam scan that same day for an additional $350. Wanting to avoid yet another trip and finally move forward, I agreed and paid on the spot. After completing the scan, I was once again sent to reception, where I was then told they actually could not accommodate surgery during the very week they had originally promised. At that point, I had paid roughly $800 for appointments day of and scans based entirely on their assurances, only to be told they could not deliver what had been guaranteed. I remained polite, rescheduled for my next available time off (cancelling my personal VACATION) in March, and clearly explained that this would be my only window until June. I also emphasized that I am in significant pain and that the delay was severely impacting my quality of life. The response was largely dismissive. I left defeated and disappointed, but understood that things happen. I received a call last week (Feb.9th from Allie) informing me that they could not perform my surgery at all because Dr. Kimmel would be "busy." It is baffling that I was scheduled in the first place if this was the case. At this point, I politely requested copies of my receipts, X-rays, and cone beam scan so I could seek care elsewhere. The tone immediately shifted, and I was met with impatience, dismissiveness, and clear irritation simply for asking for records I had paid for. When the emailed records did not include the $350 cone beam scan, I followed up and again encountered attitude questioning why I would need it despite the fact that I personally funded it. It was eventually mailed to me on a CD. This entire experience felt disorganized, misleading, and profoundly unprofessional. My family has spent tens of thousands of dollars here over the years as uninsured, cash-paying patients, which makes this level of disregard even more disappointing. It is clear to me the dismissive communication here demonstrates a serious lack of respect for patients' time, finances, and well-being. To say I am disappointed in the level of care and professionalism would be an understatement. This is not how you treat loyal, paying patients. I hope this is a "one-off" situation for this office because Dr. Kimmel himself was incredibly kind and thorough with explaining my surgery that I unfortunately, will not be having here.

Got my cleaning done and Alexius & Fabiola were very considerate and nice. Got my cleaning done…read morequick. Definitely would recommend them!

Quick and easy to get in and see someone as a new patient. Large enough with plenty of dentist to…read morehave more an availability to meet your schedule.

Very nice office and staff. Was able to make an appointment in a reasonable amount of time from my…read morecall. Had a great and thorough cleaning and check up. They made it easy to transfer my records from my previous dentist in Nevada.

Super helpful to get me in the next day when my crown fell off (darn tootsie roll...). We recently…read morerelocated, and didn't have a new dentist yet. The receptionist was SUPER helpful (after calling a bunch of other places in the area, I can say that her friendliness really stood out - she truly seemed to care.) Not only did they get me in for my urgent issue, I was able to be seen quickly for a routine cleaning (vs waiting weeks for some other offices, or not even being able to get a hold of an actual person). The office is really clean, and everyone was friendly. On time, efficient, and a thorough exam by the dentist I saw. I'll be booking for the rest of my family. Two thumbs way up!