If I could give this company zero stars I would! I contacted the owner Darrell about two weeks ago…read moreand informed him I would be coming in town to help my mom move. My mother is downsizing after 25 years. I called and he was working so he called back. My mom is moving from a 3 level home into a 2 bedroom apartment. I told him everything and asked the rate and how to confirm the date; He informed me that he would be there with a few guys and the rate is $175/hour and we agreed and said he didn't need to come out and see anything. I asked if he could break down her bed and he "said I normally don't but I can do that". He didn't bring any tools to breakdown the bed and I had to borrow tools from a neighbors; he the states he would not be putting it back together. I got on task rabbit and hired someone to put it back together; no problem. I ensured he had my mother's number since I would be flying in that day and he had the starting location. 8/2 the day of the move he texted us he would be a few minutes late since he had to pick up his uhual truck so he showed up around 1023am and finished at 3:15 which would be 5 hours. He tried to charge us for 7 hours and my mom said you haven't been with us 7 hours; I stepped in since I was paying him then he said it would be 6 hours as my mother had some items that wouldn't fit into her new place and we asked if he would bring them back to her home which he agreed. But as soon as I sent the payment $1050 he flipped ; The sofa he agreed to bring back he refused to touch; he had 2 items still on the truck and he agreed to bring those items back but refused to bring the sofa as he had first agreed. We get to the original location and I called to let him know we were here. He arrives and he's aggressive, yelling and rude; he opens the truck door and starts dumping the items in the street; I asked if he could put it on the porch as he agreed and he refused stating " are yall going to pay me to put it on the porch" ! I started recording him putting the items in the street and only then did he startedplacing items on the porch. He started yelling " I already spoke to my lawyer so it's nothing" His brother was agreeable to placing the items on the porch but Darrell refused at first. He told us we were putting his business in jeopardy and " I have to feed my kids with this business" , " yall unprofessional and unorganized"; we aren't professional movers and my mother hasn't moved in 25 years so him expecting her to get everything perfect is crazy. She didnt know the sofa wouldn't fit in her hallways and he had no problem removing them until the money was sent. I told him I had been nothing but nice to him and paid him so I didn't understand why so rude now when he agreed to bring back the items. He yelled at me " you a black woman and yall lie, that's all yall do, yall can't be trusted". I have the entire interaction recorded and he is the only aggressive, rude and yelling person! 3:02 pm I paid him and in that moment and he totally flipped the script almost immediately. Before he finished I asked for his lawyers contact information and the contract he brought up which he refused to give me either but brought them up. He showed up at 10:23am and was unloading the items on the street at 3:47pm. He told us how we wasted his time although he had been paid in full at 3:02pm and agreed to bring the items back and said " yall think this is slavery"; he agreed to bring the items back under no distress so I was confused why he was behaving so rude and aggressive. A google search of the owner will tell you everything you need to know; sorry I didn't do it before hand. Darrell Lardge Update(5:50pm 8/3/24) : he is now calling me and my mom multiple times after we left the review threatening us with legal action. We haven't told one lie so we will not remove the review but now worried about safety with his behavior. He's calling and text us both.

Darrell and Terry did a fantastic job moving us in. These two definitely had their work cut out for…read morethem as they had to muscle everything down two stories and back up three in the new place. Though they had their work cut out for them, they finessed everything into place. Our furniture is in pristine condition. They offer competitive pricing and clear communication. I highly recommend them.

Great customer service and affordable! They were here on time and got it done with in 15 minutes!read more

The guys were really nice and did a great job. They had to go up and down three flights of stairs…read moreboth in the old apt and the new one. Super troopers. I'd definitely recommend Affordable Moving solutions

Kevin was amazing. I needed a quick move but didnt know exactly when...I called him the day…read morebefore and said we need to hit the go button and he said "I'll be there in a flash". Move was seamless, Kevin and staff were professional and efficient while paying attention to taking great care of my Moms stuff. ​

They responded very quickly…read more They responded very quickly and worked with me when I had problems with the carrier. They are super professional and very nice.

We hired two men and a truck to move a dresser and a couple of small items from St Louis to our…read morehouse. After they were finished my wife said she would hire them again in a heartbeat. From my first call to get information to today they did a great job contacting me on a regular basis.

Highest bid for a two hour move for 4-pieces of furniture. One piece requires 4-men. North of…read more$1,000. No thank you.

Let's start with the positives - the guys who showed up to move my things were polite, fast and…read moreefficient, couldn't have asked for a better crew. I had to reschedule my move twice because of my apartment not being ready on time they were understanding and worked with me. However, be sure to ask about all the extras in detail and don't assume like I did - my fault in part for not asking specifics and assuming a reputable company would be just that - BIG Mistake. I was charged $366 dollars for fuel and travel charges on a 12-mile move and the move they did before mine was in the same city. Then another $137.00 for supplies - tape, shrink wrap, and two mattress bags - that is unreal and again was not communicated in detail just mentioned in passing like it wouldn't be a big deal - My mistake for not asking ahead of time. They rescheduled the moves twice and the first time I was given a discounted hourly rate for being flexible, that discount was not honored in the end. The second time again I was polite and flexible with my move date being pushed out again by a week, he wanted two weeks but as soon as I said no way it was just a week. I was told I would also be a first delivery of the day, so they would come between 8-10am. That was not honored either. I called all morning after they never showed up, several times at several numbers and waited on hold, to finally speak with someone to be told we were not a first delivery as told and were second and the movers would be to my house at about 12:30pm -more than two hours after the time I was told. I just feel lied to and deceived and partly my fault for not asking for more detail and clarification, but if they are charging fees that high it should be communicated in detail before you give them your deposit. I could have hied another local company had I been told that with all these extra fees I'd actually be spending almost $500 more that just the labor costs. Don't hire them without asking for the small print to be detailed. LESSON LEARNED THE HARD WAY.

Do NOT waste your time and money going to this company. They are extremely incompetent…read more I was told they not only had availability on a Sunday, but that it would be cheaper to schedule a move for a Sunday. So, that's what I did. The movers arrived and asked me if I needed more time to pack. I had only hired them for heavy pieces of furniture which do not need to be packed. Which I stated to them. One of the movers, a woman named Lynnette, took photos and videos of my belongings WITHOUT MY CONSENT and called her boss to explain how I was not move ready when I just needed them to move furniture. Very unprofessional and honestly just plain rude. Another man who arrived asked to purchase my lawn mower that was not at all for sale. They absolutely refused to move me. Their moving consultant, Kobe, called me to let me know that I was not move ready and that they had availability to move me Monday or Tuesday. I needed to move SUNDAY, had planned everything around the SUNDAY move. I work for a living and was unable to take time off. When he tried to force me to reschedule I asked him to call me back at another time due to how upset I was with the whole interaction. Tuesday morning, I get a call from a mover telling me they are 10 minutes away. Huh? I never scheduled anything for Tuesday and was under the impression I would receive a follow up call to reschedule the move. Contacted them and they told me I said that Tuesday was fine and if it wasn't a good day that I had planned to call back. Complete and utter lies. As of now, I have not gotten my refundable deposit of $100 back from them. Now I have to find different movers. I am living between two different houses (luckily due to friends and family I was able to move the absolute bare minimum on Sunday, but not everyone has that). It is had been a NIGHTMARE. Please please please if you value your time and you need movers go somewhere else.

We had a multi stage move. I havd a large wood shop that went a week ahead of the house move…read more Very heavy equipment plus a extremely heavy 16' shuffleboard table. Then the next week everything from the house moved. I was so pleased with the move both times I asked if All Star could move all the items I had moved over time into a storage unit and bring it to the new house. This included hundreds of board feet of hardwood lumber and all of my hand tools and misc wood working equipment. Highly recommend and based on my request to move us out of storage, I would use them again.

Had a VERY negative experience with all star moving…read more It started with pushy texts about booking. Walked through showing all the art on the walls to pack and confirmed the services. When the movers arrived, the youngest one didn't know how to pack art. (The primary bulk of our move) and a supervisor had to "teach" him. He then proceeded to pack my art in ways that likely damaged it. (See attached photos) I called the owner to let him know what was going on and before I could explain fully, he interrupted and said "I'm sending the guys back". I would've let him know they were still here and explained further what was happening. (Which was that I asked them to just start moving and would unpack the poorly packed boxes myself, after sending him photos) When Matt arrived he asked to see the boxes. I told him I already started unpacking them. He said "well how am I supposed to know how bad it is?" I said "the photos I sent". I guess this is the point he thought I was trying not to pay for anything and attempted to cancel the job right there, claiming they were not a good fit, but not to worry, I wouldn't be charged. I said "I want to pay your team". He said "could've fooled me". He then proceeds to tell me he didn't remember about the art that was packing. (Why did we do a walk through then?) and that I don't know how to move. (No kidding, that's why I hired you), that HE supervises his staff, not me. (The only thing I asked his head guy to do was confirm if a box should look like that and he said no. That's when I called the owner.) This company is incredibly overpriced, lacks transparency, sends high school kids to pack boxes, and then blames the customer upon complaint. I insisted on paying, but they took an hour off my bill. (I believe this is fair financially as they were only here for 3) However, beware of this company and the tactics they use to pressure you to book, and the kids they send to do the work.

After our last disastrous experience with a different company, we were delighted with the…read moreefficiency, economy, courtesy, and professionalism of Kyle and his team. We highly recommend them!

We had a great experience with Moving America. They were professional, worked quickly and took good…read morecare of our furniture and boxes. They made what can be a stressful experience go very smoothly and for a great price. Definitely recommend them!

When I placed my order for a relo cube I was told that the only way they could guarantee a specific…read moredelivery day was if I paid an additional fee, which I did. I was also told that it would be delivered by 5:00pm on my scheduled day that I paid extra for. I just got a phone call asking me if I still wanted it on the scheduled day (which I paid extra for), ya think I do???? I was told as long as it was there by midnight they were not under breach of contract. Guess what, that was never discussed with me. Then the lady said that they try to be there by 8:00pm the latest. Once again different information than the person that sold me on guaranteed date. So I'm supposed to be available until Midnight to tell them where to put it and sign the Bill of lading. I would not recommend this company to anyone!!! Pay a little more and go with someone else.

Great service at a great price. From the web interface, text updates, the phone associates to the…read moredrivers at pickup and delivery the quality was above the competI've used PODS and U Haul but so glad to find U-Pack now.

Kevin, Brian, and Terrell actually arrived a bit ahead of schedule, which was fine by us. They were…read morefriendly, polite, and very professional. They moved my baby grand piano with grace and ease and I felt totally comfortable having them move it. The rest of the furniture was all expertly covered with pads and shrink wrap and they were loaded up quickly. The move in at the new house went off without a hitch and everything was done in a timely manner. A welcome improvement from the last moving company I used. Would highly recommend this company, and specifically Kevin, Brian, and Terrell. Great guys that made this move fun.

Don't use this company for moving your furniture. They'll damage your furniture and lie about it…read more My bed and sectional were scratched. They're also overpriced for the quality of work. The driver, Demarco, makes inappropriate comments while he's supposed to be moving your furniture.

Fantastic! No hidden fees, professional movers, efficient and friendly!…read moreNothing was broken!

Great team! Handled all the large furniture with care and quickly executed the move. Simple process…read morefrom initial bid to end of the move. Highly recommend.