I went to a detail shop in Silver Spring - and in order to be politically correct I will refrain…read morefrom naming them here. I went there for a touch-less wash, but they do details as well. I went inside to pay and when I came out his guy was showing me how great of a detailer he was because he noticed some issues on my cars hood (there were no issues just bugs) - so he was scrubbing my hood with a "compound" as he called it and a microfiber cloth. My car is six months old, and the microfiber cloth he scrubbed with left the entire hood with micro scratches on the black paint. I was furious, but the damage was done - why he thought this was OK is subject for another review. Anyway - after the damage was done I called Squeaky Clean and spoke with Jonathan who is extremely friendly and polite on the phone. He asked for photos of the damage before telling me they could help or not. I took a picture and he called me right back and told me has done work like this (fixing damage by other detail shops) and could help. I booked an appointment for 48 hours later. The appointment was for 7am and his crew showed up at 7:01am. They worked diligently for three hours and restored the exterior of my car to better condition than it was when I drove it off the lot. They removed all the damage done by the shoddy shop in Silver Spring and did so while I got to sit around on a Sunday morning watching TV in pajamas - the best of both worlds. If you need a car detail, call Jonathan - don't risk going to shops where they will damage your car, it isn't worth the savings!

Hi all, After a miscommunication and accidentally declining…read moremy appointment, Jonathan reached out to me and explained the decline was a mistake. Chris and another gentleman showed up doe my appointment on time this morning. They did a fantastic job an detailing my car. My son has vomited a couple of days ago and they were able to clean all of it. My car looks and smells brand new. I would highly recommend these guys. They are worth every penny. These are my go to guys for detailing from now on. Thanks.

My car was left with patches of dirt, water spots, and smudges, all over the entire car. The…read moreceramic coating they applied to the windshield was not polished in probably and was left smeared on the glass and has already worn off after just a couple days of rain. Probably the worst part, I've reached out to them about the poor job and they ghosted me. They ghosted a customer over a poorly done detail. God help you in getting any sort of resolution if they happen to damage your car, youll likely never be compensated.

Great value. So nice to have a complete cleaning. It's great, like getting back a brand new car.read more

The car was cleaned immaculately. I was very impressed with the cleaning inside the car. I have…read moretwo young kids that make a mess. The car looked brand new. Very happy and the price was right!!!

Can't say enough great things about Advanced Car Detailing! Thomas did an incredible job on my…read morecar--it looks brand new inside and out. He completely got rid of all the dog hair, and the interior is spotless. I highly recommend this company. Be sure to ask for Thomas--you won't be disappointed!

Kensington Auto Clean performed a phenomenal detail on my 2021 VW Tiguan. My daughter became car…read moresick and vomited and the car smelled horrible. They took their time to clean the vehicle inside and out. My wife and I fell in love with our vehicle which has a showroom shine. The cost of the work performed was a great value! Outstanding work and we will be returning!

We have taken several cars for fast, impeccable repairs (matching 5 year old, custom paint, no…read moreless!). Zero judgement on the things we've done to need their service, and we are always met with kindness. We've suggested them to family and friends, all of whom have been thrilled with their work. 5 stars all the way!

I completely see why it's called 'Love My Car Wash'--because I do!…read more Pros -​Convenient & Quiet: Located on a quiet street, so you aren't fighting traffic while waiting in line. ​-The representatives are friendly, patient, and very knowledgeable. -​Kid-Friendly: The drive-thru has fun lights that my kids love. -​The Mini-Detail (The Real Winner): I highly recommend the Mini-Detailing service. It's about $75, but it's worth every penny--especially for parents. As a baseball mom, I'm constantly dealing with mud and crumbs. They steam clean the interior, wipe everything down, and even found 'treasures' (hidden candy!) under the seats. They are incredibly thorough and bag up all loose items from the trunk and cabin. ​The Wait: It takes about 30 minutes, but they have a great waiting area with coffee and water. I recommend going early to beat the rush. I'll definitely be a repeat customer!

Quinn went ABOVE and beyond to help me find a piece of plastic that fell out of my car during my…read moresteam cleaning. he searched and found and replaced it with the the same courtesy all the staff exhibits every time I visit I love my car wash

I found this business through Groupon and I am so glad I did! He was prompt and very thorough. My…read morecar looks so refreshed! I will definitely book him again.

I had a great experiment with this EcoFreedom detail. Jermaine was so kind and effective. My car…read morehasn't looked like this since I drove it off the lot. I had a Groupon which was a good price but he said that he'd give me the Groupon price next time as well. That's really cool! I'll definitely be back the next time I need a detail!

My husband and I were in need of clean cars ASAP. My car is new, but had the dust and dirt on the…read moreoutside of a tired housewife and on the inside it looked like the home is two to four toddlers who eat half of their snacks and throw the other half in the air yelling "yippee". My husbands car was worse. It was at the point where I didn't want to be a passenger and I didn't want the kids in there either. Stains on the seat, ashes in cup holders, crumbs, crust, and an ant infestation. We called Splash and Wash and got an appointment the next day. James came with everything. He didn't need an electricity outlet or a hose (which is great because neither of ours worked). He did waaay more than we expected and the outcome was awesome. We appreciate his professionalism, attention to detail, and the product. My car was restored to new. The rims and wheels were cleant! My husband's car was brought back to life. It is shiny, clean, and smells absolutely great without that over-powering scent. I highly recommend James with no hesitation. His prices are reasonable - and arguably the best around - and he will exceed your expectations.

My Corolla hadn't been washed in over a year and it was grimy. Also, we have a toddler and live in…read morea tree-lined neighborhood, so it was extra dirty. Nicole and James did an amazing job cleaning my car and leaving no trace of anything that happened before. I would be thrilled to have them wash our car again.

I bought a used car from MemberCar three months ago. I wanted to wait to write a review to ensure I…read moredidn't get a lemon. So far, so good. The sales experience was straight forward. I found the car online and it was reasonably priced, a little lower than similar vehicles at other dealers. Justin, who was relatively new at the time, was the salesman. We went for a test drive, then headed into the office to review the car history and sign the paperwork. The atmosphere was casual, no pressure. Justin attempted to answer my questions, what he didn't know, another salesman, Tony, helped with. The manager/owner also came out and discussed how they get and vet cars. Everyone was pleasant to work with and it really was a no-haggle/hassle processes. The paperwork was simple enough and I drove away with the vehicle the same day.

We purchased a car for our College aged son back in May 2024. We have purchased several cars in…read morefrom other dealers but decided to give Member Car a try. We took the car back to member car for A/C service three weeks after we brought it. It appears that the A/C issues that we had with the vehicle (That were not corrected) led to other issues such as coolant leak into the #3 cylinder (head gasket issues) which caused the turbo issue. Our son returned to school Richmond, VA four weeks later and alerted us that the car would not go above 20 miles per hour. We had him take the car to the shop in Richmond, and they alerted us that both the fuel injectors and the turbo have gone bad on the car. We found an outstanding shop in Richmond that diagnosed the issues that the car dealer should have noticed. Cylinder 2 and cylinder 3 misfire codes. The shop performed cylinder air fuel ratio test and vehicle failed due to cylinder 4 running too rich. Based on this the engine is more than likely leaning out the vehicle which is causing cylinders 1,2 and 3 to misfire. Cylinder 4 injector has gone bad. Due to condition of vehicle misfiring they did not test drive vehicle but performed cylinder air fuel test at idle. After replacing injectors and running vehicle we found noise coming from engine area. Narrowed noise down to a bad or failing waste gate on turbo. With waste gate unplugged the noise is not present. The shop took off the inlet pipe going into the turbo to confirm that the turbo compressor wheel does have lots of shaft play and does not spin well at all which confirms the turbo itself is bad causing the lack in power while trying to accelerate The shop looked the vehicle over and only found that the A/C condenser has a spot where it looks like it may be leaking some but the A/C was cold The shop found that find head gasket is blown, by doing a coolant pressure test and pretty quickly the test lost pressure, they found water in cylinder #3. The vehicle needed a head gasket replacement, turbocharger replacement including the fuel injectors. WE HAD TO PAY $5000 AND WE JUST BROUGHT THE CAR FOR $15000. WE TRIED TO CALL THE OWNER AND HE IGNORED OUR CALLS, THEN ALL OF A SUDDENHE GOT COVID. DO NOT BUY A CAR FROM MEMBER CAR.