Very responsive and exceptional service. They did a great job, were very careful to clean up…read moreafter, and the staff was friendly and professional!

The workers are all well trained and very polite. They worked it so as to minimize the time the…read morewater had to be shut off. They did an excellent job and cleaned up so well it was hard to know they had been there.

Called them to install a range hood for me. Said it's the type of work they do…read more Tech showed up and told me he'd give me a quote on the work. Waited on a quote that never arrived. Called them back and they said they'd call me back the next day. Never called me back. Called them a third time and they said they don't want to do this work. To me, this is a business that lacks any integrity at all. Tell me this up front. Don't drag me along and change your mind.

I am sharing my experience in the fall winter season of 2023. I set up a service call to have my…read morehot water on demand combi unit checked out for the winter season to support local business. Tech came out and stated my heat exchanger was cracked and that a new one was required as my unit was leaking CO. I was told the cost to replace the heat exchanger was marginally less than a wholesale replacement. The tech shut off our unit and unplugged it leaving us without heat and hot water. A quote was prepared for the replacement and I was pressured to replace from the BC safety authority as a report was generated and submitted to the authority to report a CO concern as required by the tech's gas license. I then received all this pressure that the last replacement unit in the lower mainland was on hold for me and that I needed to move on it asap to restore heat and hot water to my home. Further to that the BC Safety Authority was calling me looking for immediate action. I called in another licensed journeyman to look things over and it turned out that the CO issue was caused by the gas running rich to the unit from the gas regulator and my heat exchanger was in fact not cracked at all. The other company's tech adjusted the gas regulator to eliminate the CO and gave the system a clean bill of health along with a report to satisfy the BC Safety Authority. Cost of the second option was $250. My advice is to please take a minute to get a second opinion from Acorn. In my case my thoroughness by calling in a second opinion ended up saving me $10K to replace a system that only required a minor gas adjustment. Buyer beware!

We are extremely pleased with the service we received by Airwest Heating & Gas. The team that…read moreinstalled our new furnace and air conditioner were prompt, courteous and a pleasure to deal with. We highly recommend them for friendly and knowledgeable service. Thank you for being an amazing team of professionals!

Carlo came to give an estimate, didn't even look thoroughly at what needed to be installed / worked…read moreon but the quote was a cheaper than the last quote, maybe a little TOO cheap, if you know what I mean. Postponed the quote by a day right off the bat, ok, sh*t happens. Rescheduled following day at 9 am and he shows up to wrong address, takes 15 minutes to go 2 blocks, ok, now we are almost 24 hours behind schedule. Takes a quick look at the few jobs I have around my house, I confirm the quote and work to start Friday at 9 am and when I went to the hardware store I even offered to grab anything that might be needed for the work. Carlo then postpones to between 11-1 pm Friday and says he'll be getting a material list. Wait, you're not going to do the work today? So I'll be the weekend without a kitchen sink? WTF? I let him know it was urgent and dude shows up at 2:15 Friday and says he's going to charge me extra to go get the things that he needs to do the job, which he didn't bother to figure out the first time he came to give me a quote. OR communicate to me before I went to the hardware store. Then, encountering a client who is clearly annoyed by the BS, he storms off. Unprofessional, rude, inconsiderate of other people's time and schedules. I'm pretty sure I just dodged a bullet. I'll call a professional with customer service skills.

I had the privilege of having Little Rooster Plumbing do a few jobs for me in my home. He is…read morereliable, kind, tidy and did a great job. He's very knowledgeable and very respectful. Give him a call you won't regret it. Thank You!

We had Dan come and install a walk-in shower when we first got our home. The job was done exactly…read moreas we wanted, and Dan and his son were the politest, easiest people to work with. Dan also came back to install our new hot water tank when needed, and will be replacing all of the Polyb plumbing in our home. We have found their work, and prices, to be exemplary in every way. highly recommend!

I highly recommend this plumbing company, I am very impressed with their services…read more My elderly clients were without toilet services and had sewer backed up into their shower. My manager called three plumbing company's yesterday to get their plumbing serviced. When I heard that no one had come, I called Wade Roberts plumbing this morning. I was assured that they would have a plumber out very soon. A plumber called to check in, with a time frame of within 1 hr. Sure enough, two plumbers arrived within that timeframe. Brock and Easton were very professional and both courteous, respectful and patient with my elderly client and myself. Every step was explained, price quoted and agreed to prior to commencing, as they worked through the diagnostics and resulting cause. They churned through invading tree roots, clearing the clogged pipe and expediently restoring services. I wish we had called you yesterday. Thank you for your excellent service.

Wade Roberts gave us excellent service on both some simple installations and on more complex work…read more All plumbing work was done as scheduled and competently. The technicians were unfailingly pleasant to work with. John westover

A quick review. I…read morecalled James (today is Saturday, btw) to discuss a minor electrical problem. Without hesitation, he confirmed that he can come tomorrow (Sunday). Impressive. Numerous contractors in Victoria leave the impression that the client's concerns rank right up there - just behind theirs. They either cannot possibly provide service until some future date or for some other reason. Not so James. I suspect I will be pleased by other aspects of his service when he repairs my minor electrical problem tomorrow.

James came and gave me a quote for a residential service upgrade. He was thoughtful and…read moreprofessional and quick! His price was within 5% of the other quote I got. Ultimately I chose the other contractor simply because he was the first one through the door, but I had no reservations with hiring James.

Scott was right on time. His dress and deportment was very professional. Totally satisfied with the…read morejob he did. Would highly recommend Scott and his company. Thanks for a job well done

Scott even came early (he called to arrange the new time)! He was prompt and efficient. We were…read morevery pleased with the results of his work. Further he is friendly and conversational. He talked about our carpets including quality and care. Thanks Scott. Look forward to calling you again.