Norm's Mobile Service has done work for my mom and before that my dad many times over the years…read more They have serviced and/or inspected our family furnace, hot water tank, and oil tank multiple times. In contrast to some other companies around Nanaimo, they are courteous, reliable, knowledgeable, and most of all honest. Carson doesn't try to sell her things she doesn't need and stands behind his work. Based on experience, I have been shocked at the number of shady operators in Nanaimo who have tried to rip off seniors like my mom. Thankfully, Norm's Mobile Service is one of the good guys. 100 percent thumbs up.

I had called this company at least five times to fix Toilet valves, Taps and tub valves. Yes, they…read morecame out and fast fixed the problem. They gave me bills of two to $300 each time. Each time it was a different plumber, older guys that looked like they were experienced and honest. Now I wonder about that. I had to call him twice for one toilet to come out the second time and twice for a shower to come out a second time to fix the leak They just fixed weeks earlier. I figured it was the luck of the draw all my stuff was leaking until I found out why. The valves were leaking because the pressure reducing valve leading into the house was blown and the was 120 psi pressure instead of the normal 50 to 65 psi pressure. Not one guy from Norm's checked the pressure of the water coming into the house, would've found out the pressure reducing valve was blown, causing all these leaks. Apparently, these valves should be tested every 3 to 5 years and replaced if they're leaking. I did not know this because I come from a part of the country that do not use pressure reducing valves. I Called ServiceXCEL once and they spotted the problem right off the bat and brought it to my attention

Ive used LD Plumbing several times, and have always been happy with the service. staff have been…read morefriendly and helpful and the price seemed fair.

I couldn't believe the bill. they were 2hrs late. did about 20mins of actual work then charged us…read morealmost $400 for 1 1/2 hr work. never using them again, i highly recommend you look elsewhere.

We hired E and S Heating to install a heat pump that met with Provincial and Federal guidelines for…read morethe rebate program. We were assured that they would install the correct unit. They installed a cheaper unit that didn't qualify and then tried to charge us $3999 more for the proper unit to receive a $4000 rebate. When we offered to split the difference of the lost money they wouldn't take responsibility for their mistake saying that the unit they installed had qualified before but it was actually not on the list for the rebate program. As professionals, we would expect them to know which units would qualify but they said they only have to give us a ARHI number. We were very disappointed in the service we received.

From the owner: We Have An Excellent Reputation, Family Owned And Operated Since 1984. We Have An A+ Rating With…read moreThe Better Business Bureau. We Aspire To The Highest Level Of Professionalism In Our Workmanship And Customer Relations. We Will Not Sell A Product Unless We Are Confident That It Will Provide Good Value For Your Hard-Earned Dollar. We Offer Many Services And Products Under One Roof, Which Helps To Make Your Decisions Easier And Less Time Consuming. 24/7 Emergency Services Available

Replaced a very old heating fuel furnace that was at it's "end of life" with a new gas furnace…read more Received a quote from Angelo less than 3 hours from his visit. Becky at the office, answered a few questions and altered our order to include a programmable thermostat with no problems. Sent updated information, and confirmed the install twice, at time of order, and again the day before. Their friendly crew were on time, paid attention to details, kept me informed as the install was happening, answered all questions. They double and triple checked the install. Checked the registers. Insured the gas stove was operating fine before wrapping things up, as the gas was shut off to run a new gas line. Removed the fuel line, shut off the fuel from the old tank and capped it as well. Ran through the thermostat settings. Cleaned up everything and used drop cloths. Place heats quickly, fan is much quieter and can actually be set to lower speeds if desired. The programmable thermostat helps reduce heating costs. So far, I am quite pleased and toasty warm. If I don't update this review, the furnace if working fine. ;)

Incredible team....from beginning to end, Coastal Heating made it easy. Their customer service is…read moreamazing and I would recommend them to anyone looking for heating solutions. It says 5 stars, but truly, they are 10! Thanks to Angelo, Becky, Paul and the entire installation team. Awesome experience. Look no further...this is the company to go with!

Darryl is absolutely amazing. I emailed him today presuming that, what with the heatwave of late,…read morehe would not be available for a week or two. Much to my surprise he called within the hour saying he was 10 minutes away and could pop by and at least take a look at my heat pump. He quickly found the issue and had a replacement part to hand. He explained everything and even estimated what it would cost to run it for cooling as I had told him I didn't use it much due to the imagined cost. In less than an hour I had a/c again. What a star! Efficient, personable, professional, conscientious and kind. What more could you ask for?!

Thanks Matt for the great information, really appreciate the time you took to explain everything…read moreand make our experience a great one!

Nothing but dramas with this company. Lack of communication throughout the entire process. Staff…read moredidn't communicate to eachother in regards to our car. Job was not finished and we were left with an unsafe vehicle. Continued to try and charge us for things that were part of original price. Still won't respond to our request to have our car finished. Now going through Ombudsman to get all the problems dealt with. Do not recommend to anyone. This company follows unsafe practices and terrible customer services. We are now being bullied and harassed by this company over this honest review. As are our friends and family that are trying to support us. We just wanted them to acknowledge they did wrong and fix it. They have taken to slander and bullying us online and continue to ignore our attempt to resolve this matter.

From the owner: Hyper Mechanical is all about high performance mechanical for your building, be it residential,…read moresmall commercial or small institutional. WETT certified for wood heat. We focus on heating, cooling and ventilation so that you and yours can live, sleep, learn and work in a comfortable and safe environment. We know you work hard for every dollar, so we the highest efficiency products and cutting edge technology to help you get the most out of each unit of energy. We are there to service your equipment to ensure you stay comfortable and safe year-round.

I'm glad I chose Dustin and DRG to connect my generator and a second LP tank to my existing tank…read more Three of the gas-fitting companies that I'd contacted through their websites failed to respond at all, and two others gave me false information on what I "needed" to do. Dustin provided a clear, concise and fair estimate, did the work on-time and made it look as pretty as outdoor gas-fitting can be. One who obviously takes pride in his work. Forget Norm's (especially) and other Nanaimo gas-fitters. Choose DRG. And no, I'm not related or paid to do this.

Dustin is fantastic. Smart, responsive, resourceful - a real asset to have on our project. Would…read morework with him again anytime! Sam

If we could give more than 5 stars, we would! ProTemp Control is owned by James Duffy, and he…read morerecently installed the dual fuel gas furnace and heat pump in our home (we used the Fortis BC rebate program). First of all, his quote came in approx $2000 below the next nearest quote (he installed Carrier products, so very well rated and established). We actually got six different quotes, and his was by far the best. Second, even though he works on his own, he is the most dedicated and conscientious tradesman we have ever dealt with! He took approx a week remove our old furnace; replace duct work; install the new heat pump and pad; and change out our existing thermostat. Third, he explained everything (numerous times!) in layman's language, and made everything easy to understand. He was so patient and approachable. He kept us up to date on exactly he was doing every single day, and gave us options where they were available. If you have any HVAC, heating, air conditioning, furnace, fireplace, or other "heat control" questions or concerns, make sure you get a quote or talk to James at ProTemp Control. We can't recommend him enough! Thank you James!

From the owner: Don't Get Left Out In the COLD! Winter Service Packages starting at $99…read more Heat Pumps/Air Conditioning/Furnaces/Hot Water On Demand from as low as $60 a month! Great Rebates Available. Call to book your free consultation.

Dancar Mechanical Ltd. specializes in plumbing and hot water heating for General…read moreContractors/Clients that build their businesses based on reputation, reliability and quality work. Over the years, we have worked on many award winning projects and with General Contractors, Commercial Investors, and Homeowners to deliver quality plumbing and hot water heating systems. We are reliable, loyal and provide excellence at a fair price.

From the owner: We specialize in new construction and renovation plumbing and hot water heating. We work with…read moreGeneral Contractors, Builders and Homeowners to provide their plumbing needs. Proudly serving the Mid Vancouver Island From Duncan, Crofton, Chemainus, Ladysmith, Nanaimo, Lantzville, Nanoose Bay, Parksville to Qualicum Beach The Contractor's Plumber since 1993