Friendly service, items ready as expected when picked up. Competitive in pricing, they have a…read moredrive-through window for faster. Pick up would definitely use them again.

Their prices are completely unacceptable. the work they do is ok I guess, but it should never under…read moreany circumstances cost $14 to dry clean a pair of pants.

The prices are outrageous!! $19.49 for a simple summer dress? $9.49 for one men's polo shirt?…read more$11.00 for a single pair of shorts. I won't be returning here, that's for sure.

The only reason I am giving this one star is because Yelp does not allow zero stars…read more I sent multiple $150 Tommy Bahama 100% silk shirts in for dry cleaning - and Tide not only used water, they obviously put them in a dryer (because the shirts shrunk) ... so I can no longer fit into them. After contacting Tide through the website, David called me and began to argue that 100% silk Tommy Bahama shirts not only did NOT need to be dry cleaned, but he could stretch them back into shape. Wow, it is amazing to me that I had to "continually argue with a laundry expert" that 100% silk needed to be dry cleaned. I did not even attempt to argue with the stretching back into shape idiotic claim. I suggest you stay away from "expertise" like this! I for one will never use Tide again!!!

What a relief knowing my wedding dress is now safely stored away in a beautiful safe box. I felt…read moretotally safe leaving my dress in the hands of Sarah. I seemed to be all over the place with my life, getting my appointment set up, showing up to the appointment but I was shown grace and was treated so well. These days great customer service seems hard to come by so I was very pleased. My dress had stains and massive amount stickers that were hand picked out and my dress is spotless! They are very detailed in their work and are totally open and communicative with you throughout the process. I highly recommend getting your wedding gown cleaned and preserved here!

I messaged this business through Yelp and got a near immediate reply. The owner was super nice…read moreand answered a lot of detailed questions. I wasn't actually looking to preserve a gown more than I was looking to clean and prepare a vintage gown for sale. Ultimately that's been put on hold thanks to an enormous power bill and some medical bills I need to take care of first. I wouldn't think twice about doing business with this company when the time is right.

Dry Cleaning was fast, thorough and a fair price. Definitely will use again…read more Can t beat the location as well.

So efficient, so convenient, such a helpful staff, and so fortunate to have a cleaners near us…read more TIDE Cleaners does a great job!

Been going here for years until my girlfriend had a horrible experience, so much so that I recently…read morestopped going there and decided to write this review. She had a leather jacket cleaned which took four months to get done. This is after she was told 2-3 weeks. During the wait, she would call numerous times with them saying they would get back to her but never doing so, on other calls saying they didn't know the status or where it was at. On her last call to them, the manager Chelsea openly laughed at her concerns and offered nothing for the trouble. After requesting that it shouldn't be paid for since it took four months, Chelsea said it wasn't really their problem since it's done by a third party. The manager showed no remorse and was even insulting when inquiring about the status of the item and it taking so long with little to no communication or explanation.

I just had a great experience with their dry cleaning service…read more They said they couldn't guarantee one of my hand made 18th century dresses that needed dry cleaning, and I had to sign a statement saying that I knew there was no guarantee they wouldn't ruin it or not get it clean. But it came out beautifully; it's clean and they didn't ruin it at all. They also cleaned a formal dress and a wool scarf, all of which came out beautifully. The pricing is very reasonable too; all four pieces were about $42 to clean, which is great for a large, handmade dress. I was expecting the dress alone to cost more than all four together. It was incredibly fast for a busy time of year too. I dropped my order off on Saturday and it was ready by Monday evening. The gentleman who was working when I picked up my order was friendly and he even noticed that one of my items needed to be adjusted on its hanger before I left the store. I will definitely continue to use this business for my dry cleaning, which is the only dry cleaner in my neighborhood.

I am really sad...my first grandaughter was born last week and I wanted to do something special. I…read moreworked tirelessly learning how to crochet and make her a baby blanket. Because I have cats, I wanted to make sure it was cat dander free. I took it to 12th Avenue Cleaners upon recommendation from a friend. I was told it would be ready by Tuesday, but when I went to pick it up, I was told it wouldn't be done until the next day, Wednesday. I showed up, picked up my blanket, went home and was immediately sick to my stomach! The pictures tell the story. I'm trying not to be upset, but I am let down that they didn't let me know that it was damaged. He just put it in a bag and sent me on my way. Lesson learned. Just like I check my food to be sure I got what I paid for at a drive through, I need to do the same when I go to the dry cleaner to voice my concerns about the finished product. I am sick that I am going tobe embarassed giving it to my daughter for my first grand baby, but I want her to know that I had good, loving intentions. I'm not sure that I WOULDN'T recommend this business, I just know my first experience here will be my last.

My dad used to have his suits cleaned here years ago and the man did a decent job back then. Bless…read morehis heart- he is completely incapable now, and absolutely ruined my husband's expensive suits! First of all, he tried to give us two other suits that did not even belong to us, and when we finally found ours, they were wet and wrinkled and ruined!!! The replacement value of the three suits is $1,500 but of course we're not going to sue him! He needs to close his shop and retire though!!!

This is the only dry cleaning business I've used in Idaho, and let me tell you it will be the only…read moreone I use! I dropped off a flannel and pair of jeans just to get them dry cleaned; no crazy spills, no specific requests, just a nice simple clean! They were ready to pick up 6 days later and looked good as new! I'm not sure how much other places charge, but $14.70 seemed like an absolutely fair price to me! I can tell they stay busy because of how much clothes they had hanging up that just needed to be picked up. They also have a seamstress on site, though from reviews I've read it "seems" they may not be there everyday :P I can tell this is an Eagle staple and I'm glad to have small businesses available like this to support!

I brought a pair of slacks, a sports coat, 2 white button up dress shirts, 1 long dress, and 1…read moretrench coat in last Wednesday and let them know that we'd need them back by Friday. So the prices we paid for each item had a rush fee added. I felt the cost was very fair. Their seamstress Natasha was also able to take a little length off of my husband's slacks with a rush fee and she did a great job. Jennifer was the one who originally got me all checked in and set up for a rush turn around, she was very nice and helpful! We will be back! Thank you!!

This review is for the seamstress, not the dry cleaning. I took in two pairs of jeans to have them…read moreshortened and wanted original hems put back on. The seamstress proceeded to tell me all the reasons that she wouldn't/couldn't do it. I have had multiple pairs of jeans, just like the ones that I took in, hemmed with original hems with absolutely no problems whatsoever. A hem is a pretty basic thing for a seamstress, even if it involves putting back on an original hem. I would have much rather she told me that she just didn't want to do it, or didn't have the time, than to insult my intelligence by telling me all the reasons it couldn't be done. Dry Cleaning Butler might want to explore hiring a new seamstress.

We have been using Dry Cleaning Butler for years. They have been consistently good and surprisingly…read morevery timely in returning our cleaning - many times earlier than expected. One time I took new clothes I recently had purchased from a department store because there was a slight mildew odor. I did not notice the odor when I purchased them, only after I arrived home and removed the tags. The dry cleaner deodorize the clothes so there was no smell at all. I was so happy and amazed it got the odor out without ruining the clothes. I have also had my clothing altered with very good results. I will continue to use this dry cleaner, I have trust in them and the quality of the workmanship is very good. Nice people work there too, which means a lot to me.

Only positive things to say about this place thus far! I initially found them after posting an…read morealterations project on Yelp, and Jimmy C responded super quickly with helpful info about when their alterations expert would be available. He also provided pricing upfront, which I found very reasonable. From the moment I walked in, I was greeted with friendly smiles! Since moving here this past September, I've been searching for a reliable dry cleaning and alterations spot -- and I think I may have found it. Morgan took care of my dry cleaning ($6 per garment prepaid -- love that!), and Michael helped me with my alterations. He was incredibly helpful in walking me through what was needed, what could realistically be done, and even left the pins in a few garments so I could go home, think it over, and move around in them before giving the green light. I really appreciated that thoughtful approach since I'm still on the fence about altering a couple items I didn't spend much on to begin with. Turnaround times are also great -- dry cleaning by tomorrow and alterations by next week. I'll post updates once I pick everything up! So far so good!!!

Poor laundry service, Poor customer service, and Lies…read more I won't be going here anymore... I used to bring them my button down work shirts, $100+ Ralph Lauren polo shirts. They charge you in advance to get Fukked. I pay for laundered, pressed, No Starch and No Dry Cleaning! I got starched shirts back and they circled "light starch" on the ticket after the fact, my copy read "No Starch", Total dishonesty. I wanted them redone. I got attitude from the Hispanic girl. Picked them up today; I got back crispy shirts that the Owner, Jimmy Chianis, "Dry Cleaned" himself. The same girl said he tried to call me, but he did not call me, that was a lie. Cleaners get so many items that they often make mistakes. Don't be dishonest and lie about it. Admit your mistakes and correct them right away or lose customers.