2 The place always smells like shit the don't keep eye o. Their patience they let them wonder fro…read moreroom to room front staff a horrible job with communication, they staff who takes care of people do ok job but you can imagine they do t make enough to really love their job ! Food is awful! They cans dust or move furniture around in the rooms I would not recommend this place

I am a retired senior healthcare administrator with 35 years of experience. When I could no longer…read morecare for my wife at home I evaluated every healthcare home in Springfield/Sangamon County. I found Mill Creek to be the highest quality home in the area. The staff that cares for my wife are great. The food is very good. She is eating more and better than she was at home. The home is nicely decorated and clean. No odor. They have more activities than any home I have ever seen. Doubly important when treating dementia residents. This is not a skilled nursing home, but a home designed for treating dementia. The staff are specifically trained on how to care for dementia residents. Based on my extensive healthcare experience and my undying love for my girl I can highly recommend Mill Creek.

I have nothing but great things to say about Concordia Village in Springfield. My grandparents…read morehave been through all levels of care from a 2-bedroom, independent apartment through the acute care center. The facilities are immaculate and the staff caring, friendly, and extremely competent. When my grandparents first moved in, my grandfather was just beginning to have his health failing, so they moved into a two bedroom apartment. They were extremely hesitant about moving into a senior care center such as this, having had very bad experiences in the past with you typical stereotype "Nursing Homes" in the 70s and 80s. However, we had really high hopes that conditions have improved. BOY HAVE THEY! Both of my grandparents really enjoyed the social activities, scheduled outings, movies and cultural programs, and even athletic programs such as aerobics and WII bowling. They also rave about the food. The chef and all of the dining staff, as well as the building staff in general are great. They really take an interest in the residents and treat them like family. They also have shuttle services to take the residents to doctors appointments, grocery shopping, and even occasional shows and outings. If I need a live in care center at that age, I will be happy if it is close to as great as Concordia.

My parents moved to an independent apartment in 2010. They made wonderful friends, became active…read morein card groups, study groups, and a variety of friend communities. For the first 10 years, they could not have been more satisfied. In 2019 a consistent number of personal and physical setbacks altered their situation and their needs. While upholding the policies of Concordia as far as moving from one level of care to another, they moved into assisted living for a short time. Just a few months into their move to assisted living, Dad's decline accelerated to the point of needing long term care. The staff were compassionate, attentive and supportive. Both Mom and Dad felt loved. is Concordia perfect? No. Where is?

This place is amazing. They worked with me and my father getting in on short notice. Penny and…read moreKathy went above and beyond for us. It is very clean, food is very good and staff are amazing I would highly recommend Trustwell for your all your family's assisted living needs.

Made appointment on line and still waited 2 hours and still was never seen. So left and went to…read morehshs priority care on macarthur and got right in!! Was there for a half hour with x-rays and all. Very disappointed in your service!!

Drive thru lab Good…read morestaff wait on you and talk with; it's just an experience and they seem to take the blood with minimal effort which is appreciated! I totally recommend!!

We went through several nursing homes before finally finding Springfield Homes and its owner,…read moreBridgett, and we are so grateful we did. I can't speak highly enough about the care they provided for my grandmother. She was not only well taken care of, but truly loved during her time there. It gave our family so much comfort knowing she was in such compassionate hands when we couldn't be there ourselves. We will be forever grateful.

From the owner: Age in place group home for 55 & Older - Licensend Illinois. We are the alternative to big Long…read moreterm care facilities,assisted livings or memory cares. We are a family of professionals that believe our way is the best way with priority person centered care in a family enviroment offering 6:1 Care and Geriatric Managment from a team of professionals including... Practitioner of Dementia and Alzheimers ( Montessori Practice for Purposeful activities) RN, Concierge Physician plus many other vetted Geriatric Professionals. "Best in Care"

My dad started off at Centennial Point in March of 2022. The employees did everything possible to…read morewelcome dad and accommodate to some of his "set in my way" needs. After a few months, we moved him over to The Arbor Memory Care because of change in his health. Again, the employees jumped over hoops to make sure he was happy. I truly feel funny calling them employees., because they are more like extended family to us as well as dad. Now, dad is in the final stages of his life on hospice at The Arbor, and I want everyone to know that there can't possible be a better place for his last days then being cared for by these wonderful people with such huge hearts. God Bless them.

They don't get their baths, or washed up at all, the pca let them lay or sit in wet urinated…read moredepends they don't change or toilet them..they don't brush their teeth, they care is very poor, and when a nurse tries to fix it they get no help from higher ups..they'd rather loose a nurse then fix things...

I had Karen for speech therapy and I was informed by my parents (care takers with my current…read morestate). Well I guess me ,you know the one with a severe brain injury, I guess I offended Karen. So badly so that I magically finished with therapy and all good to go now. Am I better off now than when I came in their as why yes oh yeah. Does that mean I'm all good to go? No! Why would someone make that poorly inspired decision. I'm not , and nor should anyone, satisfied with the progress I've made.

Poorly managed office. Dangerous miscommunication that could greatly delay patient's care. Sadly,…read morepatients lose decent doctors due to terrible nursing staff. Would not recommend.

This place is so dirty and disgusting. My Mother doesn't get her mea a lot and when she does it's…read morecold. The facility is always short staffed and a lot of the CNA'S are rude and don't listen to the residents needs. This place has an odor and whomever thinks they take really good care of the residents is fooling themselves. This place is a disgrace to Nursing Homes.*

I would give a lower rating if it were possible. Family member was in the Skilled Nursing side and…read morea month after leaving their checking account was charged over **,*** and then a month later they filled chapter 11!!!! NOBODY HAS RETURNED OUR CALLS???? KNEW WHAT THEY WERE DOING #beware