There are several reasons that I will never come to this store again. Let's start with to very…read moreunprofessional and very young girls who really should not come to someone and ask if I'm looking for a tripple X size,then go back giggling to other poor excuse for a sales woman. Also, when asked where tanks my size are-don't say over there. Take them to the spot.

Great customer service from Caitlin. Honestly both associates were awesome. The clothing was as…read moreexpected, nice and of great value. Worth the drive!

So, 31 isn't quite the target age for Roxy/Quiksilver, but they do a few things well:…read more- Flip flops - Hats - Beach cover ups In the past two months, I've purchased all of the above from there. Cute beachy hat--couldn't resist. Today--flip flops were buy one get one free--I like free. (And, they are super comfy.) Beach cover ups--lots of colours and styles. They seem to have sales quite a bit, which is nice. Lines aren't too long and the staff is pretty quick. Only thing I wished if if they carried more of the brand's dresses? Not rompers but dresses. Something other than maxi dresses.

Jose is the best! Called to check stock and he pull the item for me and was willing to hold it till…read morethe next day; normally store retail stores would only put stuff on hold in till the night time. Customer service is always good here. My boyfriend love this Quick Silver.

Headed in yesterday and William was amazing! I had my heart set on leaving with a 3 piece set --…read morebikini top, bottom and a tunic or wrap. He was so accommodating, helping me find sizes in so many different styles and patterns. I really appreciate his enthusiasm and energy. Felt very honest and sincere and I left with an amazing set that looks incredibly flattering. I'm from out of town but plan to keep in touch. I really appreciate when people know their brands and make the customer experience so enjoyable. And for that I get to look good! Thanks William! +++

In 2026 it's incredibly hard to find excellent customer service! When I can Into this store looking…read morefor beach wear I was treated like a VIP! Staff were incredibly helpful, friendly and just awesome! The store is super clean and organized! The store manager, I think her name was Ibeth came up and greeted me as well and truly made me feel like a valued customer! This whole experience was awesome and I purchased everything I needed and more! Check this place out if you ever pass by!

I had the pleasure of shopping at this store and got great customer service fro Ibeth she helped me…read morefind all the sizes I needed and explained all the sales. Ben was our cashier he was very polite and broke down the prices for me. Thank you guys for employing such great staff.

Great selection, location, prices and helpful attentive staff ! Always a great value!read more

You can get the best TB stuff here including items that are not sold in their main street stores!…read moreYou can also get great deals on housewares and more! They are conveniently located and usually extremely helpful. I shopped there often when I lived in Palm Springs and they will also take down your info and call you when stuff comes in that matches your profile interests!!!

Theory is great for tried and true classic pieces, and found some great stuff at this outlet for up…read moreto 75% off (cashmere coats!!) during their end of season sale. They will also steam your purchases if you ask. We left with our coats in nice coat bags perfectly steamed and hung. Great customer service!

I stopped by this store and was impressed with the service I got from Pamela. She was friendly,…read moreunderstanding, and provided an incredible experience at the Theory Outlet. Thank you!

We stopped by the Kate Spade Outlet at the Cabazon outlets and had a really good experience. My…read morewife ended up buying a backpack and loved the selection they had. The store was clean, organized, and easy to browse. The discounts were solid, and with the additional promotions, it felt like a great deal. The staff was friendly and helpful without being pushy. Overall, it was a smooth shopping experience and we'd definitely come back.

Lots of help here.... The girls were very attentive... my friend ended up buying a small purse…read more.. she could use for concerts/ venues ... they require your purse to be a certain size... the thing I found interesting was none of the wallets have RFID blocking... and none of the staff even knew that it existed

My safe brand, I like their styles and they fit me well. The staff were nice. I was hoping to pick…read moreup some sweaters but they were mostly carrying older styles. They did have some nice shirts though which I bought.

Today was very disappointing. I came in to return slacks that came undone well I was presenting at…read morework. The threading on the cuff on the ankle unfolded. I had no idea that I bought slacks that were not threaded properly because I did not try them on. I spoke with Kim and she stated "Because she didn't sell me damaged slacks and she can't make money off of re-selling the ones I'm returning there's is nothing she can do". I've been a regular client and now this store has completely lost my business.

Good decent service. Average selection of wearables and accessories. Average selling prices are…read morehigher than other retailers. They have some of the highest quality leather jackets.

I've been shopping here for a few years now and usually come back because I like the clothes and…read morethe deals. But last Saturday really put me off. The staff just had this energy like they were too cool to help. I asked the guy in the big hat about the sale and his response was, "What about it?" lol zero effort, zero customer service. Honestly felt like he was just getting paid to hang out. I still like the products, but the service really needs work. A simple smile and a little effort would make a huge difference.

Dear Lacoste, I…read morewould like to bring attention to a very disappointing experience I had at your Lacoste Desert Hills Outlet location with a person whose name is UMBERTO. I visited the store three days after my birthday and had a valid 20% birthday discount available in my online account. After selecting my items, I went to the register and asked to apply the code. The cashier checked with an employee named Umberto, who refused to approve the discount. What was most concerning was not just the refusal, but the way it was handled. UMBERTO responded in a very rude and unprofessional manner and did not provide any explanation. My birthday was clearly visible in the system, and every other store I visited that same day honored my birthday discount without any issue. After the incident, I called the store and spoke with another manager, who also could not explain why the discount was denied, which made the situation even more confusing. I will report this person all the way to headquarters and make sure he will be fired. I hope he reads this and feel worse. Very disappointed.

What is up with the low ratings here? Customer service by Justin was amazing. I was looking for a…read morewomen's orange polo and there were none on the floor. I asked for help anyways and Justin checked online and in the back for me. At first he couldn't find any but he had help to look deeper and found it in orange and in my size!! Thanks Justin!!! FYI!! The classic polos are the regular polos you find in the regular stores. They are not made for outlet sale.