We stopped by the Kate Spade Outlet at the Cabazon outlets and had a really good experience. My wife ended up buying a backpack and loved the selection they had. The store was clean, organized, and easy to browse. The discounts were solid, and with the additional promotions, it felt like a great deal. The staff was friendly and helpful without being pushy. Overall, it was a smooth shopping experience and we'd definitely come back. read more

Lots of help here.... The girls were very attentive... my friend ended up buying a small purse... she could use for concerts/ venues ... they require your purse to be a certain size... the thing I found interesting was none of the wallets have RFID blocking... and none of the staff even knew that it existed read more

kate spade new york outlet - Accessories Near Me - Cabazon, California

I stopped by Kate Spade to shop for a family member, and while browsing the store, I couldn't help but overhear a manager named Annabelle speaking to employees. As a customer, it was uncomfortable to witness because her tone came across as condescending and dismissive rather than supportive or professional. The way she spoke to staff made the environment feel tense, and it gave me the impression that employees were being talked down to rather than treated with respect. Good leadership is often reflected in how managers communicate with their team, and what I observed left me with a negative impression of the store's management. It was disappointing to see interactions that seemed to lack patience, encouragement, and the professionalism I would expect from someone in a leadership position. read more

Amazing experience! Ceci, our helper, was an absolute joy, and this was an extremely positive shopping experience thanks to her and the lovely store environment. They're also very dog friendly. Absolutely recommend!!! read more

Came here for Black Friday sales before the crowds started getting crazy and managed to enter in without any line. There were staff all over the store to help and checking out didn't take too long either. I liked how well stocked they were and they had so many bags, wallets, and accessories in all sorts of colors and sizes. I'm not one for "luxury" brands, but I felt that the prices were pretty fair (especially with a 70% discount!). I managed to find the Disney collaboration that they somewhat recently released and all were discounted to very affordable prices. I think I only spent $60 on 3 things which I think is pretty dang good for higher end goods. I also liked that the jewelry was packed in small fabric satchels with the the logo on them. Not a bad stop and I'll definitely shop here in the future if I go back to these outlets for Black Friday. read more

Greatly disappointed with the service certain mangers give not to the customers but the employees.. bombarding and rude attitude... for a first impression at this store... DISGUSTED!! read more

I wanted to badly rate This 'Kate Spade,' 5-stars just like Ontario Mills but can't for now was because I thought this branch would carry more of a variety of clothing styles in stock as compared to 'Kate Spade,' Ontario Mills. In detail, I'm referring to Kate Spade Sweatshirts since they make you feel extremely comfy when wearing them especially to work, and they All appear extremely classy!!!! What's more is that I've been getting all kinds of compliments wearing 'Kate Spade' lately. I'm hoping the online store would ship more clothing items to our SoCal Outlet stores soon because Outlet prices are extremely reasonable! Since I ran out of Kate Spade sweatshirts to buy, I went for shoes~what do we need for Winter more? Boots! I had my eyes on a pair of boots, and the sales lady whose name I didn't catch was right there by a few steps around. She was super helpful locating the perfect shoe size in no time. I'm glad I got to debut my first pair of Kate Spade boots before the end of 2022! I Cant wait to wear them to work next week! Kate Spade shoes were all on 50% off today on Friday, December/23/22. There have been a wide selection of sales today. I'll check back on more varieties of clothing styles way in the future, but I'll stick to Ontario Mills Outlets for now. However, if they start carrying a wider variety of clothing in stock here, then I'll likely return soon. read more

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Came here after Christmas to browse around. I've been to the KS outlets in Vegas, Camarillo, and in San Diego. Love Kate Spade! Sadly, this one by far had the worst customer service! They stick by their employees, and not by their customers, and it's obvious in the way they speak to you. To preface this, I think the outlets should really clarify the wording in their Savings Passport for Kate Spade, because it says the additional 10% off applies to your whole purchase, including clearance and promotional items. To me, clearance usually refers to their cheapest items, aka items that are over 70% off. The items I wanted to use the promotion on were 70% off and the manager said the extra 10% did not apply, which seemed a bit arbitrary based on the way I read the fine print in the coupon. I mean in the end it's just 10% off, but it would be nice if it was made clearer. We bought several items, and when we asked for an extra paper bag, we were told they could not give us any extra bags, even though we were buying those items as gifts. We were treated as if we were being greedy? So weird. Also logically doesn't make sense, because we could have made several separate transactions, and we would have gotten the extra bags we wanted that way. Never had such an experience at the San Ysidro/Carlsbad outlet locations. Appalling. Never has any other store treated us that way. Lastly, 1 item I purchased was LEFT OUT of the bag, and it wasn't until I got home, hours away, that I realized it was missing. After looking everywhere for it, I finally called the store, and they told me that they forgot to put it into the shopping bag for me. So disappointing. I was told that we were nowhere to be found outside and that I failed to provide them with my contact info so they could reach me? If they don't ask me for my contact info why would I volunteer it? Such an odd comment to say to a customer. Overall, I just felt like the service was very sub-par and low-class. They did end up mailing me the missing item, so that was nice, but unfortunately, it was something I couldn't wear to NYE like I had originally planned b/c it arrived too late. Probably won't visit this location again due to sloppy customer service. read more

kate spade new york outlet - From Desert Hills Savings Passport the mall gave me earlier that day. Not allowed to use on my purchase because my items were 70% off. - Accessories Near Me - Cabazon, California

Regina, you are GOLD. You are the epitome of spectacular customer service. Thank you so much for assisting me! I was unsure of what to get my coworkers as a going away gift so I walked in an out of the store a few times. Regina spotted me, remembered who I was, and stuck with me throughout the whole check out process! She explained every bag there was, she was so knowledgable and I felt she knew my coworkers and what they would like, even though she'd never seen/ met them! The girls absolutely adored my gifts and I couldn't be more thankful to Regina for helping me. Believe it or not, it was a tough decision and she was there for me throughout it all! I will definitely be back!! read more

Excellent deals found here. There's usually a line to get in and unfortunately there's also a huge mess inside. People are so inconsiderate. I saw several people drop wallets and handbags on the floor and didn't care. Another woman let her children play with the jewelry and tangle the necklaces! Rude, people today. Fortunately, the salespeople were very sweet and had a relatively cheerful disposition -considering the clientele. I purchased a beautiful handbag and was told if anything should go wrong with it, to bring it in for an exchange! Wow... love that! read more

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The prices here are cheaper than what you see online or in Kate Spade retail stores. I bought a black Mini Kona Crossbody Satchel for $79 as a gift. The receipt claims it's discounted from the original price of $329, but no one ever buys it at the MSRP price. I checked online after I bought it and it sells for $134 at retail stores. So there IS a slight savings from buying at the outlet mall, but it's a long drive to Cabazon from wherever you are. The sales reps here are friendly and didn't pressure me to buy anything even though I came in with my fiancee. If anyone was extremely helpful to you, make sure you mention their name at the cashier since they get some bonus for it. The saleswoman who helped me was very easygoing and offered to look in the back inventory for a different version of the satchel because the ones on display had a few scuff marks. The only downside to buying from the outlets is that if you want to return/replace, then you must do it at an outlet location. read more

Came here a few days after xmas... I didn't own any Kate spade previously... So this was my first purchase. The store seemed clean, well staffed with plenty of people around to help. The ladies behind the counters were also friendly when we paid. There was a good amount of merchandise, a lot of different styles and prices. At the time, many items were 60% off and clearance items were an additional 20% off. I spent about $130 for 2 bags (1 leather/ 1 vinyl) and a sparkly Wallet... Located in dessert hills/cabazon outlet mall. read more

kate spade new york outlet - Sparkly - Accessories Near Me - Cabazon, California

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My friends were shopping here and noticed several great specials in the store. Being together my friend couldn't purchase for her girlfriend for valentines Day in front of her. I offered to call the store, send photos etc. I spoke with both Felicia and Stephanie . They were absolutely amazing and so so helpful. Both of them snapped photos communicated quickly explained the pricing discounts and I purchased everything - ( 4 pieces) over the phone. They sent a secure link and the transaction went through seem less! This occurred at 6:30 pm and the store closes at 7. Pm Additionally these sales girls managed to get the last drop with the UPS shipper and my purchases were shipped THAT night for next day delivery!! And I received a confirmation code. What a terrific customer experience. Thank you Felicia and Stephanie for a wonderful experience. You rock !!! and are a great asset to Kate Spade Give these ladies a raise they went above and beyond! Thank you both so much read more

kate spade new york outlet - Accessories Near Me - Cabazon, California

Love this outlet. First, the employees are so helpful and friendly. They sometimes have to limit the number of shoppers at a given time which means there can be a line outside the store just to walk in. The employees work hard to get you in and nobody pressures you to hurry while in store. The prices are exceptionally good on weekends and holidays. I've scored several purses and jewelry at 70% here. Jay is my most favorite employee to help me here. He is so attentive without being overbearing. He has assisted me with a repair before (which was covered by warranty) and he is just so friendly and personable. Go check it out but leave some good stuff for me. ;) read more

I never shop at this brand unless I'm at the outlet. I sensed a major sale when I noticed that you had to stand in line before being allowed in. She would only let in about 3 people at a time every few minutes. Once inside, I was amazed to see 60% off plus additional 20% off certain purses! What a deal!! Of course there was also a line in the store to pay for the items. read more

kate spade new york outlet - Accessories Near Me - Cabazon, California

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I love Kate Spade. Her designs are whimsical or classic and this expanded store is great. Shopping here at Christmas time, the whole store was 50% off with many items an additional 20% off. I had about 5 employees approach me (I was there at least 45 min) but they were friendly, not high in sales pressure. Surprisingly when I paid for my ring and gorgeous cherry red handbag, I found out they don't make commission. The salespeople are just very customer-service oriented. I would've bought more things for myself, but I was supposed to buy Christmas presents. The store is clean and well-organized. She makes some beautiful jewelry. The only reason I don't give this store 5 stars is because they carry some handbag designs that are at least 2 years old. They should clear out old stuff since Kate's collections are new and fresh every season. Parking is not an issue. If you can't find street level parking, just head straight to the upper levels of the parking structure. read more

kate spade new york outlet - Doubles as a cross body, half price plus another 20% off! - Accessories Near Me - Cabazon, California

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Amazing deals is right! I've never been a huge Kate Spade fan, but on a recent trip to the Outlets I stopped in. The gentlemen team member who greeted me at the door told me of all the deals going on in the store and offered to be available for any questions. At first I was afraid there'd be a lot of pushy sales people, but realized all the people on the floor were simply to keep stocking the shelves and answer questions! I browsed and decided to come back. I am so glad I did! Every handbag was 50% off and some were even more discounted then that! I found some phenomenal deals, so good the woman ringing me up called the other sales people over to make sure they'd all rung up correctly. I was delightfully surprised by the style options. I'd always thought Kate Spade was a little too "loud" for me and was something my mom would purchase. KS has come quite far! I found a black wrist-let wallet, a black & white travel bag that were just my style. From now on I won't skip the Kate Spade store on my trip to the Outlets, it may just become my sole destination! read more

kate spade new york outlet - Best find ever! My fav wallet! - Accessories Near Me - Cabazon, California

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This Kate spade outlet store truly humbled me. I decided i wanted to splurge and buy my mother a new purse and myself (would've been a good commission check for them) but when i walk in.... No hello or nothing. Mind you it was barley busy with tons of sales associates on the floor. But no worries understandable usually they come by later and bug you. But my whole 15 minutes in store i wasn't helped at all. Would've been nice to get some feed back on the bags i was looking at but out of everybody including the teenage couple- i wasn't offered any type of help which is confusing bc aren't these the type of stores that run on commissions and they bombard you every second so you can remember their name. I felt like i was being watched and that really hurt my feelings bc i was willing to spend $200+. Will absolutely not be walking in ever again and would rather go to coach or someone else. read more

Went in 2 weeks ago to buy a backpack, and my mom saw a side bag she wanted for her birthday. I returned yesterday just to curiously ask if it was still in stock and the white a little chunky lady I asked kind of gave me a nasty face, then asked her coworker who was next to her, and she gave even a nastier face. When I asked if they only had that pattern in a white satchel that was sitting on a counter, she treated me as if I was dumb (with an annoyed face) and told me that was a completely different purse. I told her "I know. I have eyes. I'm asking about the design pattern." And she continued to give a bad attitude. Point is these two ladies gave me the worst customer service I've ever received at a Kate Spade location. They're usually really nice and helpful. They should be notified of this behavior. read more

kate spade new york outlet - This is the bag I was looking for. - Accessories Near Me - Cabazon, California

The sales clerks are so helpful. I got a cute bag and shoes. I would definitely shop here again.

I like this location of the ones I've visited because it's the largest. Every time I come to this outlet I always make a pitstop to see what is the new trends. I consider KS my funsy and casual bags. I have purchased smaller bags here because the larger purses just aren't my style. Currently the style has been changing and I haven't been able to get in the groove with the smaller bags and designs. About a year ago a purchase some small swing bags and party bags which I have used during special occasions. I have also purchased gifts for others since the prices are reasonable and KS is one of the more popular handbag and accessory collections. Service is typically friendly when I come in and it's always packed esp on weekends. There is usually a line so try to go right when they open so that you get in and you also see all the available products. read more

My mom and I stopped into this outlet on the way to Palm Springs on Thanksgiving. I've been wanting to get a structured bag for a while now and I love, love, love Kate Spade's designs so I knew I wanted to pop in and see what they had. Most of the stores already had their Black Friday sales going on, including Kate Spade. I'm not sure what their prices are typically like but they were fantastic when I went on Thanksgiving. Everything was 70% off except for a few items which were 50% off, so the deals were awesome! They had the store very organized as well. There was a short line you had to wait in outside and they only let a few people in at a time so that the store wasn't too crowded inside. I was totally fine with it and actually think it worked great. I only had to wait five minutes at the most and I was totally fine with that because it was a comfortable shopping experience once I was inside. They had so many items to choose from! Of course, there were the beautiful bags but there was also jewelry, luggage and a few clothing items as well. I found an Evangelie bag in light gray that I just fell in love with! They had so many bags in so many colors, but this one was exactly what I was looking for! They had great deals on clutches, wallets, crossbodies, everything you could ever want. I took my bag to the checkout line which went very quickly and I made my purchase and got out of there! If you have a AAA card you can get an extra 10% off and if you pay with your master card you get an extra 15% off so be sure to use those if you have them! My bag was originally priced at $359 and I only paid $96 for it. I also got a free pair of earrings because I spent over $100. Seriously, if you're looking for a bag, this store has the some of the best prices of all the shops in Cabazon and you'll definitely get the best prices on Kate Spade, that's for sure! read more

kate spade new york outlet - Free earrings with a purchase of $100 or more. - Accessories Near Me - Cabazon, California

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I was in the store earlier, and the employees were super nice and helpful but someone named Barbie was yelling at her employees for being in the same area. She was so angry that I feel terrible for the employees who have to deal with her temper. 1 star, because the employees absolutely deserve better treatment than this lady is giving them. Her temper looks to be taken out on the employees, and this is not behavior befitting a managerial position. read more

Heading to the outlets right before Xmas can be nightmarish, but my friend R and I popped in on a Friday and while it was certainly busy, we knew we'd dodged the bullet that would be the Saturday/Sunday crowd. I didn't really have anything in mind, but I spotted a great bag that would be the perfect purse/laptop bag for work. Tranese (sorry if I misspelled your name!) helped us out, and she was an absolute delight. She was friendly and helpful and took the time to help answer my questions about the bag and their return policy (I didn't have my laptop with me, so want to make it was the right purchase). Seeing that the zipper was the slightest bit sticky, she had one of the other staff use wax paper to make the zipper super easy (thanks for that tip)... I normally wouldn't feel the need to write a review for an outlet store, but I had such a great experience here, I couldn't resist. Seriously, pop in and visit these wonderful ladies (and a few nice gents, too)! read more

Only reason I would come here would be for my cousin. I was searching for a Kate Spade iPhone 4/4S case for her. She loves polka dots so I got her the silicon pink case with white polka dots. Original price was $40 and I got it for $17. What a steal! This gentleman helped me, but I didn't get his name. :( Sorry, sir. I got what I needed though! read more

kate spade new york outlet - $17 for this iPhone 4/4S case! - Accessories Near Me - Cabazon, California

This Kate Spade Outlet is by far the best I've ever been to. I see these reviews about people saying that the employees are too "pushy" but I don't feel it's that way at all. They want to be there to help & give their opinions about merchandise & frankly I would rather have that, then have to be chasing someone down to help me every 2 seconds. The Kate Spade Outlet at Carlsbad is terrible compared to this one & when you walk into that one no one helps you & sometimes they don't even acknowledge you. Aily was a great help & she convinced me to buy a special limited bag that I absolutely love! The team is great, I will be coming back. read more

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The only reasons why I'm giving this store any stars are because (1) Kate Spade is one of my absolute favorite brands and (2) the promotions are insane. The customer service at this location, however, fell subpar. I visited this store on a family trip and a pushy male associate became glued to me. He was literally breathing down my neck as I looked through some jewelry. He asked me where I was from and when I told him that I was visiting from LA, he responded in a consoling tone, "Oh, well, that's okay..." Huh? Sorry, buddy, but LA is far from a downgrade from Cabazon. Also, I walked in with a Kate Spade handbag and was even wearing Kate Spade earrings! Obviously, I would've been an easy sale had he not been so obliviously rude. *Cue Pretty Woman's "BIG mistake" scene.* read more

I drove to Kate spade on 8/2/22 Website said it was open , got there they were closed I wish you guys would update daily if you decide to close just be courteous to customer send update to your website and let the public know . I drove to the cabazon outlets just for your store. 30 min drive for nothing read more

This location is the best! I was greeted right when I walked through the door. Everyone here was so sweet and attentive, especially Natalie. I'm very OCD when it comes to handbags and like to pick the best looking leather with perfect stitching. Not a lot of sales associate will go out of their way to help you find the perfect one, but Natalie did! She literally grabbed a few from the stock room and told me if I needed more, she would bring more out. That's a great sales associate! And not once did she make me feel like I'm crazy, because trust me, I know I am. She had such a fun personality and I enjoyed talking to her. Even though I live in Riverside, I will make the drive out to Cabazon just to have Natalie help me again. She's the best! Thank you again for all your help! read more

Amazing deals!!! They seem to always have a sale. Lines out the door, super packed inside. not enough staff to assist. Have never left the store empty handed. 60-70% off!!! read more

Great sales. Excellent merchandise. Lots of different teams to chose from as well as great customer service

Maybe I just own too much KS, or maybe I had been fantasizing for an entire year about my return to this much sought after outlet, but my last visit was just a let down. Everything was old and either doctor-bag-material black or pastel coloured--so not like KS. Two coats that they were selling I had purchased over a year ago, so wow, they really do sit on their stock. I suppose they could justify it since they were now 1/2 of what I had paid. Oh well. I still had to wait in line (although not for long) and I was handed a coupon for an extra 10-20% off (I didn't really care at this point). Then, I was reminded about the coupon in the book (die hards should sign up for the emails) with another extra 10% off. When all was said and done, I would have received 50-60% off and I still didn't want to buy anything. Of course, the Valentine collection was excluded from these discounts (the only items that seemed like real KS and worth purchasing). Also, why can't they "just go ahead" and mark them down to the actual price? I mean, I am pretty proficient at math, but still, what a racket! Then there were the dresses. After buying one really cute dress from KS in the past, I have noticed that they are all the same, or just too darn short for anyone not in their 20s. At the outlets some look worn and just full of forgotten promises and party disappointments. Overall, I found the last November online surprise sale to be better (although still slightly lacking) than the outlets here, and that's not saying a whole lot. *I have also noticed that they have reproduced a bag in their latest collection which I purchased 9 months ago in Honolulu.* Fair enough, if that's their thing, but either I already own too much KS (which is probably true) or I should just suck it up and pay full price from now on! read more

I loved this store! They have a great selection of purses, wallets, planners etc, but most of all, great deals! Last night they had a 70% off, plus 10% if you have AAA. Yay! I ended up spending a little less than $200.00 for 6 wallets. The drive from LA is definitely worth it. Forgot to mention that the employees are beyond frinedly and super helpful. read more

Staff seemed too busy talking amongst each other to help you out. Selection of handbags was disappointing.

I don't care what anyone says... Loud colors will never go out of season for me. And Kate Spade brings just that : colors. I came in and it was PACKED. There was a huge sale going on... An additional 20% off on everything including items that are already discounted. I purchased a beanie that was 50% off plus 20% off... The total equaled out to be a steal! I also bought a wallet and a small pouch/wallet for just my main cards. I absolutely loved my purchases... I love Kate Spade. Now I'm just waiting on them to put iPhone 5 cases. The service was great... All the workers were friendly and very helpful. I'm coming back again to splurge. Soon :) read more

Gucci Gucci, Fendi Fendi, Prada Prada?---- NOPE. No thanks. No tacky labels for this gal. I have conservative taste, for well made products, with discreet labels. Which is why I was reeling with joy when I stepped into this store. I died and went to handbag heaven. Not only are most of the bags deeply discounted but they were having a sale! 30% off all bags and are you ready....?.... 40% off all sale items! I almost exploded. Kate Sade has long since expanded from those ugly boxy purses to elegant timeless cuts and patters. COLOR. I love the colors they use. I cant wait to go back. The sales associates were enthusiastic and friendly. I pretty much splurged on several bags and a wallet, and I'm already thinking about going back. read more

The purses here are beautifully made. The prices are really reasonable. The quality of the merchandise is high. They have it all here: purses, handbags, clutches, wallets, datebooks, clothes, jewelry and shoes. I purchased a few items here with a great discount. The products are just like what you can purchase at a mainstream mall or department store. I was really amazed at the deals. Customer service was high as well. The staff were really helpful and friendly. We were really pleased with our experience! read more

One of my favorite outlets. I've been working with the same sales associate for well over a year now, and she is AMAZING! Trinice, she is my go-to gal for all things Kate Spade (outlet anyway). She goes above and beyond to fufill my wish lists, contacts me when she gets items she thinks I may be interested in, and is genuinely helpful. I never feel as if she's faking it, or putting on a show. In the land of retail, when you find an amazing sales associate, you stick with them! I tend to do the majority of my shopping with her (HUGE Kate Spade fanatic), it's worth the trip! They also will do a send sale anywhere in the US for $5 shipping fee. ($10 for 2-day!) I live close enough anything being shipped comes overnight. All the outlets do send sales, so bear that in mind if you are looking for something! Since the remodel, the store is larger and seems to have more stock. They often have many Madison Avenue pieces too! While I am excited for the new outlet in BARSTOW to open next month, they will be hard pressed to steal my business from Trinice!! Happy hunting!!! And watch for the big additional sales, this past week it's been 50% and an additional 20%! Dresses for $60?! YES PLEASE!! read more

I love this super organized Kate Spade store! My only complaint is that I wish they had more selection for their accessories as I love their jewelry and phone cases but the selection at this store is very limited because it's a very small store. This one has good sales most of the time too! Now, going out to Cabazon will be a stay-cation or day trip, however I will definitely be back in the near future when I am ready to splurge again. read more

I've come in multiple times and usually they are having a great sale. Call ahead and see when their 50% off sale is. I have bought two $300+ Kate Spade bags still available in regular stores from here and paid $140 for one and $120 for another. Totally worth the $20 in gas from LA. The workers are all really friendly. They're helpful and excited about their brand, but not incredibly pushy or anything. read more