GV70 is 2 years old and under warrenty. Radar inactive alert comes on. They inspected car and…read moresaid sensor came lose and they popped it back in. They charged $$$$ for this repair. No explanation how this happened, car was never hit. How can a sensor just pop out? Said water freezing could have done it. Really??? This is an obvious defect and should have been covered. Took 4 days just to look at car. We scheduled an appointment (waited 2 weeks) so they should have looked at it that day. Also car was parked in the Taco Bell parking lot overnight with the doors unlocked. We did see this on the Genisis APP and late at night locked the doors. Said this is their usual parking lot. They keep cars in an unlocked public parking lot???? Worst "luxury" car service and dealer we have ever had.

If I could give them 0 star I would, I leases my second Genesis from this dealer and make the…read morebiggest mistake in my life, this is the worse customer service and unprofessional salesman and management, just trying to make a few extra bucks. They will lie about anything. I don't know how Genesis can hire people or train people to work at this dealer, you get better service at a used car lot, I would never purchase or lease another car from this dealer ant tell all my friends to stay away from this dealer.

I couldn't imagine a better used car buying experience. Greg and everyone at LA Sales are kind and…read morehonest and easy to communicate with. I purchased an '05 Honda Element from them in July of 2020 during Tropical Storm Faye during the pandemic. Not ideal car buying conditions but they made it as easy and enjoyable as possible. On that day and ever since I've been treated with respect and they've been there for me anytime the car needs attention. If you've ever tried to buy a car you know how terrible it can be, there are so many dealerships that try every way they can think of to take advantage of car buyers but not LA Sales. I was so lucky to have found Lemon Auto Sales. I would highly recommend them to anyone who is looking to buy a car. It was worth the drive out from Brooklyn.

I previously posted that I recently bought a car through Lemon Auto Sales and was very happy. I…read morewould like to add that my car after driving it for a few weeks started developing issues. Called the office and ANDY was all too happy to correct the issues. This place is awesome! If you think you might me in the market for a used car Give these guys a chance. The are awesome! A very satisfied customer

It was an absolute pleasure dealing with the most knowledgeable, professional, and delightful…read moreservice department on Long Island!!! In particular the Service representative was everything listed above and more, Dawn is simply AWESOME!!!!! Dawn is the reason ill be buying my next car or truck from Empire Chevy of Hicksville!!! Dawn you are the best in the business. Thank you again

I would not recommend Empire Chevrolet Service Department. They have terrible customer service,…read morefrequent service advisor turnover & they constantly argue with the customer when you state you will be waiting for your vehicle. I have been told on more than one occasion, you cannot wait here. Isn't that the purpose of a waiting room, so you can wait if you have no other means of transportation outside of the vehicle being serviced. Think twice before utilizing this car dealership.

I worked with Brian in used car sales and he was excellent. Brian was patient to help me make a…read moredecision and gave me time to make up my mind. I highly recommend this dealership and I highly recommend Brian.

I can't say enough good things about this auto repair shop! My truck got stuck at the beach and I…read morewas in a stressful situation trying to figure out what to do. Tommy and Vinny were incredibly helpful from the very beginning, helped me get my car towed, and made the entire process so much less stressful. Great prices too!

Had service completed on Friday 8.28.2026 for my truck, it was completed in a timely manner.read more

I'm very frustrated trying to schedule service for my car. The usual phone numbers seem to be…read morerouted to a call system that won't let you talk to a live person. I want to speak to someone to get specifics about the service I need and the estimated cost. This dealership adds a surcharge to credit card payments and I would prefer to have enough cash when I pay the bill. I even tried their chat bot, but no one has contacted me. Not sure if this is another attempt to insert AI into their customer communication, but it's not making my life any easier.

My experience at Advantage Hyundai in Hicksville was extremely disappointing. The customer service…read moreI received fell far below expectations. During a phone conversation, Christina apparently believed I was on hold and made inappropriate comments that I was able to hear in full. Listening to those comments firsthand was shocking and incredibly unprofessional, and it left her with major egg on her face once she realized I had heard everything. I then attempted to seek assistance from George, but my concerns were not addressed, and I felt that no meaningful effort was made to resolve the issues. To make matters worse, Anthony, the General Manager, attempted to smooth things over by providing information that I later found to be false rather than addressing my concerns honestly and transparently. Instead of taking accountability, I felt as though I was being told whatever was necessary to end the conversation. Purchasing a vehicle should be a respectful and straightforward experience. Unfortunately, that was not my experience here. I hope this feedback is taken seriously and that improvements are made in communication, professionalism, and customer service

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

Amazing service. I texted Eric about a car I wanted that I thought was a reach. Extremely limited…read moreproduction. He found it in five minutes and I owned it a few weeks later. Absolutely fantastic. I'd never go anywhere else to get a car.

This is NORTHSHORE MOTORS. Scamartists, liars and thieves…read more im Still waiting 6 months for my refund on my warrenty I bought through them from Nissan quality plus. Angelia is a liar and I have screenshot emails of her lies about how she was taking care of it. The whole staff is incompetent, lazy, and scammer. they should all be in jail

STAY AWAY. Horrible on-going experience. UEA employees (Richard Toporek and Gabby) and owners…read more(Anthony and Sara Deo) are dishonest. They sold me a BMW X5, 6 months ago, and I am still waiting for them to give me the title. After an exhausting amount of calls, letters and emails and showing up at UEA's office, Anthony and Sara Deo, owners, agreed to and promised to give me a refund two months ago but failed to do so. They have only given me the run around and only contacted me after I posted a review of them. They demanded that I remove the post, followed by menacing calls from their employee, Richard Toporek. As a result, I contacted Nassau County Police who visited UEA and were met by an armed security guard and employee, Richard Toporek, which resulted in a police report. The owners, Anthony and Sara Deo are MIA and don't take responsibilities for this dealership and their employees' actions. I am now forced to hire an lawyer to file a suit against UEA and contacted the NYS DMV for assistance. This has been a nightmare with UEA. Unethical owners, employees and business practices.

Had a test drive. Sales guy was very nice and accommodating. Did not purchase. Car was not for me.read more

i had been looking for a specific car and was fortunate to find it at European Automobile Co. from…read morethe minute i walked in I felt comfortable and welcomed. working with Matt was a pleasure as he was honest upfront and friendly. Negotiations were straightforward and without any games. His knowledge is extraordinary and his love for automobiles obvious. The inventory is diverse and beautifully maintained. The premises are spotless and the atmosphere relaxing. in 20 minutes we worked out the details and it was pleasant and stress free. The car was everything it was advertised to be and pricing was very fair. I will have no problem purchasing other cars from this honest and professional outfit. Thank you Matt.