I came in to get a battery for my Volvo, they had it in stock, ask if they could take out the old…read moreone and drop in the new one. " Sure we can" until they couldn't figure out how to find and loosen the bracket . They said there was not enough room to take it out. I took it across the street to Jiffy lube, and they had no trouble taking ir out and dropping the new one in.

Stopped in to grab cleaner for my leather seats... no clue what I was doing. As always, customer…read moreservice at this AutoZone location was top-notch. Div(tore associate) went out of his way to help me. Super knowledgeable, extremely courteous, and even carried my items to the counter. Easily the friendliest person I've encountered today. Solid experience all around.

This place ROCKS on customer service. I went into Auto Zone in Greenville, TX on Sunday, Nov. 16,…read more2020 around 7:00PM after being ignored by their Irish "competitor" down the street. I needed to have a code reading off of a check engine light. This place was busy...but still the employee greeted me and asked if he could help. Printed out the report for me and I was on my way. Great job to this store and their friendly, helpful customer service! I will be back!!

While traveling, my headlamp went out and the socket was broken. Driving a foreign car, when I…read morecalled numerous places along the road, they weren't very helpful or optimistic about being able to fix the problem. When I called this location, I was so thankful to speak to someone who wanted to help! He said to come by and he would check to make sure I was looking for the right part and if he could fix it, he sure would. When I got there, he did exactly that! So thankful for his positive and helpful attitude!

Upon arrival, an associate was outside helping a customer with his respective Vehicle Air…read moreConditioner. The staff were professional, knowledgeable, and efficient! I shall be returning in the future.

This Autozone saved our day!! We're an hour away from our home and would have been stranded had the…read morestaff here not gone above and beyond in their service! Special shoutout to Nathan, who was so helpful and knowledgeable!! Would recommend this location to any and everyone!

In town visiting my mom and had a battery light come on. Went to AutoZone to have battery tested…read more George helped me and was great. He confirmed my battery was low, and under warranty. He replaced it at no cost. Was in and out in less than 15 minutes. Great service.

Just left this place, helped by (or better said NOT helped) by a white haired, older man. Wouldn't…read moretest my boyfriends battery or alternator because the battery was low & car had been driven with running lights on ?? What ??? My boyfriend told the guy he'd go up the street & the employee said go ahead !! Went up the street, had the alternator & battery checked. Needed new battery & was pleasantly installed in 15 minutes. AutoZone might want to rethink the employee profile they hire, bad business model... Don't wonder what happened to your business, it's obvious. 10/6/20 1:00PM

Manager is rude, and un willing to follow company warranty procedures…read more Wanted a refund on a radiator that went bad after 3 years/15k miles, because number one: the warranty states "refund of exchange" and number two: why would I want another one? I had the absolute blessing of dealing with the general manager (I'm assuming) Tim, after saying I wanted a refund he went a checked the date I bought it and immediately said "nope, can't do that" and I asked why? And he stated "I'm not giving you a refund on a product you've used for 3 years" without the context of the warranty info, that makes sense. I pointed out that the LIFETIME warranty states I am entitled to a refund. After asking where it says I can't have a refund MULTIPLE times and him saying no, he finally huffed and shook his head, pulled up the info and proceeded to scan over this 3 sentence warranty like his life depended on it. Finally saw I was correct, huffed, and got me my money. I was nothing but nice to him and I'm not sure what prompted him acting like a child. I used to work at the local auto shop and the service advisors there had bad experiences with him daily, stay away from this store.

I cannot say enough about this particular location and a MOST OUTSTANDING employee there, Amber!…read more My battery in my truck was going out yesterday, and I was close by this location, so I called and stopped in. Amber was extremely courteous, professional and most of all a Great human being! She knew my battery was too hot to be removed, but, she also knew I had to pick my daughter up from school and had no options...What did she do? She clocked out, jumped in her truck and took me to my kid's school to pick her up! Who does that these days....NO ONE! She then made sure we got my daughter home, took me back to the store and "she" changed out my battery and sent me on my way...All the while with a smile on her face and LOVE in her heart. I will never forget this and how she went out of her way (for a grown man) to help. It is people like her, we call, Angels. Thank you again Amber and keep doing what you do; I know only GOOD things are headed your way...And thank you AutoZone for hiring a beautiful soul like hers.

JD was very knowledgeable and helpful in getting all the parts I needed to get my truck up and…read morerunning again.

Omg these guys are amazing my car broke down in their parking lot and they did everything possible…read moreto help me out! Big thanks to Noah and the new manager couldn't remember his name but they were super sweet!!

Well to begin with I had a tail light out on my truck. I went in on the first day and after dealing…read morewith an employee that was CLEARLY under the influence of some sort of substance I got transferred to another employee. This was one of the rudest interactions with a salesperson I have ever had. She located the tail light on the website (Which again took another 20 minutes). I told her to order it and have it delivered to my house. A couple of days go by and I receive my tail light. I install it and it does not work. And for clarification both tail lights, blinkers, brake lights, and reverse lights worked prior to installing the *NEW* tail light. So I try my new tail light on the passenger side to troubleshoot if maybe my harness had gone out. It didn't work on that side either. I then plug my original tail lights back in and now they are not working. I go to the AutoZone in my town to figure out what the problem is. I am then transferred to the manager at this time which also had the social ability of a brick wall. He walks out and is looking at my truck, and without doing anything else says "You should take it to a technician." He did not try the light, did not look at either the new or old part, nor had any input as to what it could be. I mentioned the fuses and he said "O well maybe that could be it..." so upon opening the hood I had my right and left tail light fuses busted. I asked him for fuses which he did locate in a timely manner. (This being the first product anyone had any clue how to find without talking to every other employee in the store). He told me i had to buy them which blew me away because it was the part that AutoZone sold me that caused my fuses to blow anyways. (Found this out by plugging in new fuses and trying the old tail lights which worked fine and then trying the new tail light which caused them to blow). So at this point i have spent 100+ dollars on a tail light that doesn't work, fuses that I should not have had to buy, and a truck that is more broken that it was to begin with. We go inside to return the tail light and order a new one, when the employee checking me out says that the part is cheaper than what I paid the first time. This was confusing because I didn't understand how it could be cheaper than it was 3 days prior to that . So she gave me cash back and ordered the new part. The new part came in today and what would be a shock to most people, but when it comes to AutoZone's level of expertise was totally expected, was the wrong part. At this point I will not be returning to AutoZone to order the correct part because I would prefer to lose over 100 dollars and save myself from what seems to be another headache than have to deal with anyone in that store or the poor quality parts that I have dealt with thus far. And on a final note I do want something to be very clear. This is the first time I have ever taken the time out of my day to review a company online. I normally would go to the store and be polite and have it handled that way. But it's clear to me that doing so would probably not be of any value to my experience with AutoZone.

Angelica also gabby great associates helped me quickly and efficiently great store overall been…read moreapart of ennis for years now and never fails :)))

We went for new wind shield wipers for the new ride and they had them…read more $30 something per wiper but maybe that is normal....seems high to me but I am cheap. The staff was checking people out pretty quickly and efficiently. Customer came in with something that was leaking oil on the floor, which was pointed out to the staff. Not sure when they got to cleaning it up but....could have been a hazard!