Angel Senior Care and Donna Young have been a true gift to our family. We first connected with them…read morewhen my dad needed help at home. From the very beginning, their caregivers were compassionate, dependable, and respectful of his dignity. Every person who came into his home treated him with such kindness and professionalism, and it gave our whole family peace of mind knowing he was in such good hands. When it became clear that it was time for him to move to assisted living, we had no idea where to start -- but Donna guided us through the process with so much care and expertise. She listened to our concerns, asked thoughtful questions about his personality and needs, and helped us find the perfect fit. Her placement services were truly invaluable. As my dad neared the end of his life, Donna and the Angel team didn't just step back -- they stepped in even closer. Their support during those final weeks was compassionate and unwavering. They helped our family navigate a deeply emotional time with grace and warmth, making sure Dad felt comforted and cared for every step of the way. I can't thank Angel Senior Care and Donna Young enough for the love, professionalism, and support they gave us throughout every phase of this journey. They are an absolute blessing.

Angel Senior Care takes pride in the care services offered. We employ compassionate, skilled,…read morecaring and dependable associates to care for our seniors.

I will never go back! The care provided was awesome in my first appt with Zimmer. My second…read moreappointment with her only a few weeks later was terrible! She sent in a trainee to give me a new medication that I was very hesitant to accept from someone who didn't even read my medical history to know that would not be the safest medication for someone with one kidney. Zimmer didn't even step in the room to see me or discuss the new medication. I tried to pay the co-pay when I got to the appointment but they declined. I rec'd a bill and paid my bill via mail, using and FSA debit card, and when I was charged for more than the bill indicated, or that I signed for, I called to ask for the corrected documentation. The accounts person was so combative I finally had to end the call with no resolution. Right from the start she was unwilling to listen to the problem and work with me to find a resolution. All I needed was a new invoice with the amount they charged my card to send in for the FSA, it's a legal requirement (thanks gov't). The person said that's not possible b/c they don't do any of their own invoicing. They don't even process their own credit cards, they are completed by a third party! When I explained that I didn't sign the invoice/bill statement to be charged a different amount (isn't this somehow against the law?) she just yelled and continued to repeat herself that I didn't understand. WOW! Don't think I have ever had such a horrible experience with someone who is supposed to be in a service role, ever. Should have listened to my gut from the first call when trying to set an appointment, b/c that person was also very curt and devoid of human kindness, and chosen another practice. In summary, find a practice with their act together. Your medical care is too important to be entrusted to a badly managed practice, with hostile employees.

I started seeing Rhonna Lee in April. She is wonderful and I can tell she really cares about her…read morepatients. She is no nonsense. She has a wonderful sense of humor and listens to me. I feel like I have choices in my medical care. I have never had a problem making an appointment. I don't feel this will ever be a problem. She is willing to help me in any way she can and I feel like she is very knowledgeable.

Prime IV, literally, saved my life. To be able to get the medical help I need, when it is not…read moreoffered in the Drs office is life saving. The nurses are so caring and the massage chairs are relaxing. This has become an important place in my life and I am so grateful to Dr. Rosenthal and his medical team!

From the owner: We offer IV therapy like no one else. Individually prepared and customized drips along with top…read moreof the line massage chairs will give you the best refresh you've ever had. We also offer Semaglutide and Tirzepatide for weight loss to help you achieve your health goals.

The staff at Royal Park took outstanding care of our mom. Our 94 year old mom broke her arm and…read moreneeded skilled nursing care for her recovery. She spent about a month at Royal Park so I interacted with many staff members during her stay. They were all consistently compassionate and professional and great to work with. The facility was clean, organized and well staffed. If you have someone who needs skilled nursing care I strongly commend considering Royal Park.

Took great care of my grandma no rather place I'd rather care for her, top tier facility hand down !read more

The community needs to know about this facility. If you value your loved ones this is not the place…read morefor them to be. Mediocre is the nicest thing I can say and that is being generous. The Administrator is someone's puppet and his ability is lacking to say the least. Research him on the administrator website. The RDO works outside of her scope. She makes changes to nursing care plans, however, she does not have a nurses license. The kitchen staff is forced to work without air conditioning in the kitchen. They are expected to temp foods and keep them edible in this heat. Most of the nursing staff work very hard however, there are pictures of staff sleeping while they are on a one-to-one assignment with patients that fall. There are pictures of staff doing each other's hair while lights are going off and patients are waiting for help. Nursing management is forced to work the floor and then expected to do management things. There is mold in the walls , and it leaks onto the floor when pipes leak. There are pictures to substantiate this. Buckets are placed to catch water dripping from the ceiling when it rains. I do not recommend this facility. The facility is census driven and money is its priority. Patients often run out of items they need. Items are ordered, but orders are cut by corporate to save money. The hospital can offer you other alternatives for placement if you are needing rehabilitation care or your family is needing long-term care. Read the Google reviews before selecting any facility. This facility was Franklin Hills but the name was changed and new ownership signs put up in hopes that things would get better. You can put lipstick on a pig but it's still a pig! Beware of this place!!

My grandma was in rehab here and they didn't clean her up like they were supposed to so she had a…read morerash on her butt and she couldn't get comfortable. So we brought her back home but she got worse and worse and then on the 20th of December she sadly passed away but I seriously do not recommend this place.

My mother lives in Spokane Wa. My sister and I are from out of state. My mother does not want to…read moreleave Spokane. My mother got very sick due to Small Cell Lung Cancer. The cancer kicked off an immune response that caused her to suffer from memory Loss Mental Confusion and Seizures that nearly killed her. My Mother was recovering from seizures caused by a small cell lung cancer and was moved from Sacred Heart Hospital to Spokane Falls to recover. When my Mother was checked into Spokane Falls she had with her several personal belongings including a book shelve her portable stereo and her wallet with her debit card and ID among other items. She also had a Fall Risk condition which brings me to the first problem with Spokane Falls, their staff do not understand what "Fall Risk" means as my mother was admited with a Fall Risk Classification, yet staff consistently let her get out of Bed and move around on her own. She fell and got stuck between a toilet and the wall in her bathroom causing a trip by ambulance to Holy Family Hospital. While at Holy Family they had noticed my Mother had several fall related head injuries. She also received chemo treatment while there. After Treatment, Holy Family Transferred her back to Spokane Falls. However upon arriving back at Holy Family my Mother started having seizure again. Spokane Falls sent her back to Holy Family who eventually transferred her back to the ICU at Sacred Heart. My mothers condition declined to the point that she was removed from Life support and put into palliative care. My sister and I went to recover my Mothers personal belongings specifically her wallet with ID and Debit Card as she was dying. Unfortunately, this brings me to the second major problem with Spokane Falls, they lost all of my mothers belongings. They tried to say she took them with her but there are 2 problems with that story. First my mother was never in the condition to do so, Secondly she had way to many belongings to take on an ambulance .... There was no way they are going to let you load a book shelf onto an Ambulance. We checked with Holy Family, Sacred Heart and AMR ambulance service and none of them knew anything about my mothers belongings. AMR outright denied that the took on any of her items. We even visited the hospitals. We checked my mothers latest banks statement. She should not have a single transaction on it this year (She has been hospitalized or in a care facility with limited mental capacity since December 2024. Her latest statement has some large transactions on it. Currently we do not know if these are auto payments or manual withdraws. When this is over my sister an I will be getting the Spokane County District attorneys office, law enforcement, Washington state department of human services, and federal regulators involved. So in short if you truly love your loved one needing care DO NOT SEND THEM or LET THEM GET SENT TO Spokane Falls. Your love one will not receive adequate humane care and their belongs will more than likely get stolen or come up missing.

The PT/ OT team here are amazing. Darren, Kendall, and Christin were beyond helpful with my healing…read moreprocess. The team that helps with PT OT is what really makes a difference in your healing. The nursing team such as Anastasia, Betty Jane, Anderson, Ongeshi, and Raquel were top notch. The nursing team is very skilled and well beyond adequate. They work extremely hard to have us patients here feel cared for and heard. The CNAs who made my daily needs feel important such as Jessica, Kaya, Kalu, Gilbert, and Angela are amazing. Sean the main person over activities for the week helps to make every day of the week feel like there's some fun event that Will be going on. He helps bring a young experience to the nursing home to make it to where he said himself. If he had to send a loved one here he don't wanna make sure they're having a great time. Then of course, admissions team were amazing and very helpful with any need I had. Rich, the driver who took me to all my appointments, was very kind and helped make even the earliest mornings feel great.

Wound care was ordered and begun as asked. Then they just didn't show up. She was left with weeping…read morewounds and a huge infection in both. They failed to show up for 3 days. She spent 13 days in the hospital and a month in rehab. Most had to be private pay. I am not posting a picture. You are welcome.

Marla is magnificent. We had her over for an outdoor, day long family reunion and she wowed…read moreeverybody. She was such a hit that she agreed to stay past the agreed upon time and we were happy to compensate her for it. She was fun, lively and extremely knowledgeable and detailed when examining and interpreting peoples palms. Family members from 6 to 60 were entertained and enthralled with her insights.

A unique and personalized experience. Marla was very tentative and knowledgeable with her reading…read more I appreciate the great experience I had.

best pt around they are the best and know what they are doing. no wounder why they keep growingread more

I have received excellent care at Apex Physical Therapy North Office! I was patient with them early…read morethis year after a knee replacement surgery. Bob Paull was my therapist. He was wonderful! Very professional and exceptionally knowledgeable, yet friendly, caring and kind. I have recently been a patient with them again for another issue. Again Bob was my therapist. I received the same incredible care, as before! All their staff is alway very helpful and caring. I highly recommend Apex Physical Therapy North to anyone needing PT care!!