I've stayed at other Moxy properties, but I liked this one a bit better. They're all minimalistic,…read morecentrally located, and built around a snazzy bar at the entrance. This one had rooms that were big enough to stretch one's legs out in, at least. There is not much in the way of amenities, but I appreciated the water station at the end of the hall, and the bed and bathroom were pleasant enough. Street parking during the week is unlikely but there is a garage attached. Street parking on the weekend is fairly easy, and this location is in the center of the city where you can walk to the waterfront. The minifridge in the room was so tiny as to be insufficient for any leftover food. You could maybe fit like a canned beverage in there. I don't know why they even bothered. It didn't seem that cold inside either. The hotel was pet-friendly, which unfortunately resulted in some very loud barking nearby that I was so bad I considered speaking to management about it, but ultimately did not. Still, the downsides were small. If you want a kitchen or a work space, this is not a suite, but if you just want a room downtown, it delivers.

We decided to stay at the Moxy for one night on our wedding anniversary. Decent price, especially…read morebooking on the same day. A self-park garage is located next to the hotel. Paid about $21 for the night. It was a little tight and took some time to figure out how to walk out after hours. They also have street parking but be weary about the signs/hours. Lobby was bright and had a lot of things going on. There is a bar, convenience shop, games, and TV's right when you walk in. Check in was pretty quick and the staff are fun and friendly. You also get poker chips to redeem for a drink at the bar or a coffee drink as well. We were on the 4th floor of the hotel. Room was a good size and clean enough. Bathroom was a good size as well but it has that sliding door that you can't lock. Really the main complaint we had was the bed was not too comfortable but it was one night so not a huge deal. Overall not a bad experience. Seemed like we were in a mostly quiet area an it was a nice place for a short stay.

I stayed for two nights and the second night with a chair pushed against the door as Security…read morearrived a few hours earlier to check on a leak complaint from the room below. I did not hear a knock as may be expected emerging from a shower and in the middle of.drying off, TV blasting and yet I heard the door open. He was standing there I was naked and afraid and not like the reality show. He asked me if there was running water or leaking neither of which or I would have also called the Front Desk. There are numerous reviews stating leaking problems and it does not surprise me, walking into a room without calling first does. When I went down to the Front Desk to ask about this the two individuals knew NOTHING about said complaint/leak and said policy was to knock three times. That was the best they could offer. If they did not know how did Security know about the leak and go the room without checking to see if the room was vacant etc? Again the stories never added up as I asked the Night Clerk had she heard of this and did they go into my room while I was out for the night as that too concerned me. She too had heard nothing about any of it. So with that you add to the darkness of the room itself an interior view of walls of the building they are demolishing adjacent to the hotel. The overall griminess that no shower can rid you of the feel. A Room not refreshed the next day from cups to coffee, but the bed made, the few towels I had used replaced but it was still just dingy, as I arrived late Tuesday and thankfully did not shower that night but the Bar had no white wine and along with that there is NOTHING close Downtown after 8 that is remotely accessible other than three shady poorly maintained Bodegas. The nearest bar a dive and the Hotel itself is surrounded by fencing due to the Construction so access is challenging but a walk down 9th street you will see a sign affixed to the door on the abandoned building directly next door and it says "............ POOP HERE PLEASE". the Do Not blacked out. I think that says a lot as at night it is as empty as it is during the day frankly. Other than the Hotel there is a Starbucks in the Omni and another coffee shop in the Shockoe area that is open at 8 am. And trust me that place makes the worst coffee and frozen bagel ever. It is desolate until you get closer to the water or go into the Arts District to find decent food. Shocking for a Southern City frankly. All in all Richmond has an amazing outdoor Amphitheater that is a year old and a fantastic Art Museum along with free city buses that at least during the day you can get around. The Amtrak Terminal is "interesting" but it is car town clearly. The Hotel was convenient to it and the stadium but it is deep need of a cleaning and a remodeling of fixtures and plumbing clearly.

Pretensions of luxury without any delivery…read more The positives: - great central downtown location - spacious rooms - friendly and attentive staff The negatives: - shower pressure non-existent - fecal remnants in toilet upon arrival - empty shower gel bottle/had to wash body with shampoo - toilet paper clearly was dropped in some water so it did not unroll/had to call the desk for fresh sterile rolls - overall cleanliness of room was subpar (orange slime and black mold in caulk and grout in shower and around sink faucet) - musty mildewy odor in room This is not what I would expect for a nearly $400/night room. I didn't feel clean after leaving that place.

This boutique hotel is swanky and beautiful. The dark wood features as you enter the lobby added a…read morehistoric look and charm. And speaking of charm Alfreda, the front desk clerk was awesome, friendly and made our stay even better. Prompts to her for making our stay exceptional. The room decor is beautiful. The beds are comfortable. We will stay again.

I picked this hotel because I couldn't find one near my work place. I also didn't want to stay in a…read morehotel with a small room. The Berkeley recently remodeled and the decor is retro modern. The bed is firm and room is spacious and clean. The table lamp did not work but the room is bright enough with the other working lights. If I have to complain about one thing, it is there is no tv menu and the tv doesn't offer an online menu too so I end up flipping the channels every night. I also didn't know how to use the phone. But dialing 0 gives you the front desk. Staff is responsive. They came up and brought me a hair dryer and to fix the window shade that was stuck. Rooms are quiet and I do like the window shades that keep to room dark at night. I also like how there is hot water coffee and ice water in the lobby. Elevators are fast! I would stay at this hotel again.

One of the stronger properties I've ever stayed at overall. However, I could not get them to a 5,…read morebut will return in a heartbeat. Location & Parking - only 2.5 miles off I95. There are several properties off I95, so they do have intense competition. The lot is very large and even when sold out there is room. A pet peeve is the amount of dirt from contractors that stay. The trash cans in front have maintained their boundaries. A big bonus is electric car hook ups. Property -built in September 2025. The hotel is maintained very well in spite of its heavy contractor use. The staff does a tremendous job keeping dirt and dust down considering. I did alert management on clean the stairwell with lots of contractor debris. Hotel amenities- Candlewood is an extended stay, so it has a full kitchen with supplies. I have utilized the supplies in the kitchen. Workout room is very nice, but will pick at it too since I'm a gym rat. Will breakout a separate. FREE Laundry on site. Coffee 24/7. Small store with drinks, snacks and toiletry items. Outdoor picnic and grilling area. Comfortable lobby with a huge big screen TV. Staff service - this is where they have shined. Front desk smiles, is eager to help. I have needed late checkouts and they accommodated me with my IHG status. Housekeeping staff overseen in the hall ways and elevator all have smiled. They do not offer an automated wake up call service. However, alarm clocks are in the room. Accommodations - Two room keys will be given to guest. One goes inside there. I've stayed in two room types a King and a Deluxe Suite. The rooms have a lot of thoughtful designs for business travelers. The kitchen is a prime example. The open closet is another that has an iron provided. There is plenty of drawer storage. Also a desk. Is present, but unsure if keeping this up. The two rooms were different on climate control. One had a wall and other window. The one would not drop past 68° and was not as comfortable as I would've enjoyed. Comfortable furnishings, especially the bed & pillows and quality liens. A in room safe was cool in my deluxe, but it did not work. Hot water inconsistent. Area convinces - There is a new Starbucks directly across the street in Rivers Bend. Also a Food Lion, liquor store and dry cleaners. Many more that are in the Rivers Bend Shopping Center. A Sheetz fueling station and CVS is walking distance. Exercise Room - one of the best weight and cardio rooms in a hotel I've experienced. They have a lot of varied equipment and I used it daily. The temps were kept cold which is perfect! It was also tidy with towels and wipe off cloths. However, I did bring some issues to the managements attention. The big screen tv was unplugged. They fixed that. One of the treadmills is out of order. None of the cardio machine have TV integration working. I like the news on when walking. A scale would be a nice to have. This is a property that I will continue to use and recommend.

The Doorways is an amazing hospital hospitality house for patients and their families during a…read morehard enough time for them when they are away from home and need to be close to the hospital for treatment or support. Each day they host about 150 people from around the world. The Doorways relies heavily on donations and volunteers. Their are plenty of volunteer opportunities and my friends and I chose to provide and serve a meal. Their front desk staff was super informative and very welcoming. Their kitchen was huge and provided everything we needed to make dinner for the guest. We chose to do burgers; turkey burgers; green beans; baked beans; assorted chips and fresh salad. We did need to bring all of the food to be cooked and any additional or specialty seasoning we wanted to use. The kitchen had 4 of everything (stove, fridge, microwave, etc.) after preparing the meal you serve dinner to the residents around 6:30pm. Now cooking with my friends was so much fun but the highlight was definitely meeting the residents. All walks of life and just thankful for another day. This was such an rewarding feeling and we met some amazing guest. Mr Bryan, a resident there kept us laughing with his great spirit and personality. If you are looking for an opportunity to volunteer in Richmond Va I would highly suggest spending some time at The Doorways! I'm looking forward to returning.

What a great service to the community! All volunteer staff with big hearts, friendly and…read moreprofessional. Ppl complaining about the rooms is just unnecessary. Yes the place could use a makeover regarding the rooms, but it serves the purpose. Providing a safe place to stay, very close to VCU for patients and families that live far and abroad. No one is obligated to pay for the stay. A donation of $15.00 is recommended but no one is turned down for lack of funds. Volunteers come during the week and prepare home cooked meals free of charge! I am grateful for those that work here and the service provided.