I know this place is always hopping. Brought my bike down to get a flat tire changed. They were…read moreable to get me in and out within a half an hour which was a nice relief because I wanna ride tomorrow. Staff was very friendly Job well

We replaced my daughter's two tires about 3 weeks ago, and the one tire went flat. I called them to…read moreexplain we did not use the bike yet and they advised just to bring it back. Brought it back today (I was expecting them not to believe me) and they fixed it no questions asked. The place is great we have brought several of our bikes to get fixed and they are reasonably priced and everyone is so nice.

I just bought a Cervelo P5 from Evolve. It was an amazing experience. They were so very helpful,…read morehonest, knowledgeable, and fair. I live in St Pete and, while I would love for them to have a location here, I'll definitely be going back. Highly recommend.

Stopped in to check selections and left with not one but two bikes. The salesman listened to my…read moreneeds and was quick to point out the perfect bike. After I rode it, I asked my wife to try one in her size and the rest is history. 1st Service is free with purchase. Great store and staff. Enjoy!

It's great being a loyal customer of Retro City Cycles over the years! You earn points on your…read morepurchases that can be used to reduce your payments on subsequent billings. The staff of Dano, Dean and Julian are knowledgeable, professional and provide detailed assessments of your work order. As part of this year's Spring Tune-up, I went in knowing I had to have my brakes checked as well as possibly getting a new chain cassette as my gears were not working properly in the 3-5 shift range. After consultation with me, Dean also informed me that my rear tire had dry rot and should be replaced. I had him replace the tube also. He also noticed the handlebars headset was quite loose and needed attention. He had to order the part for that fix. In all, Retro installed the new cassette and chain, adjusted shifting, replaced the rear brake cable, housing, and pads, adjusted both brakes, cleaned the frame and replaced and adjusted the headset, all for around $200. When I came to pick up my bike, Dean stated that he noticed my handle grips were very sticky and worn. He said he put on some better take off grips Retro had in the store and did not charge me for them! Now, that is taking care of a loyal customer! I even got a $10 discount on the final billing based on the points I accumulated in the past year. The bike rides like new and the handle grips are better than my old originals. I highly recommend Retro City Cycles for their dedication to the customer and their quality work.

In the beginning of December, I found a Velotric E-bike online that I liked but I didn't want to…read morewait for shipping and then still have to get it put together. I saw that this shop was a Dealer for Velotric so I called here to see about the bike. Julian answered the phone and was so kind, patient and helpful as well as everyone that I've encountered here. The owner told me that she did not have my bike in stock but she already had some on order, one of which was the small size that I needed and they would be in shortly. She honored the online price that I found the bike for, gave me a discounted price on shipping and included the assembly. I was thrilled that I had my bike in time for a trip that I was going on. When I picked up my bike, they made recommendations for the carrier and loaned me an apparatus to make it safer for me to transport the bike home. The customer service at this shop is wonderful. I recently had my bike in for a quick check and tune up which was a courtesy of the store, again with Julian offering his warm and knowledgable service. I would highly recommend this bike shop!

Disapointed with the restocking fee, reshipping fee, and shipping fee I was charged for a return,…read morebut it was Scott's error on the part number. Only 70% of the price was returned. Make sure you are getting the right part.

bought a 9K bike from them, it was shipped fast but once i got it the bike was not ride-ready. i…read morehad to take it to a shop BEFORE i could ride it. the sealant had dried in the tires, once i let the manager know about this, he offer to send me a bottle of sealant as a solution LOL!! and stated that the bikes were assembled at the manufacturer and they didnt check much after it. this is my 6th bike i get online and the worst experience with a retailer. DO NOT RECOMEND

I had a hard time finding a bike shop that could do a basic tune-up in a day or two. Most places…read morehad a 4-6 day wait, and that just wasn't possible because it would affect my training. I saw Bike Medic of Central Florida and gave them a call. Ben is the nicest young man--professional, knowledgeable, and genuinely helpful. He has the right attitude: "I'm here to help you." We had such a nice conversation, and he answered so many of my questions without rushing me or making me feel like a bother. His quality of service is rare these days, and because of that, I'll be a customer for life. THANK YOU, Ben!

Excellent service. Was very impressed with how they were able to come to me and offer competitive…read morepricing. I had my brake pads and calipers replaced. 5 stars

Fantastic service at this LBS in this current era of online bike shops and over seas internet based…read morecompanies David and Yyvette continue to offer something truly special to customers and truly add awesomeness to the cycling community. This shop is super clean and well organized. Kent offers a great friendly inclussive smile. Five stars all around to this shop from their sales dept to the mechanic department as well. They are smart to stock the essentials while offering the convenience of fast shipping should one need anything physically not in the store. Their product satisfaction guarantee with their bontrager products is industry leading: a real no risk customer satisfaction guarantee no questions ask within a very reasonable time frame. So very happy with the company as a whole and very happy with this shop in Winter Garden.

This shop will gladly waste your time. There's a line outside of the shop waiting for it to open…read moreat its scheduled time and no one is to be found. Guess the workers were out too late partying last night.

in early March of this year 2026, I took my bike to Orlando on vacation with me. I had been…read morestruggling with a sprocket chain that came off the gears often. When I drove to a trail nearby, my condo, my sprocket chain fell off as I took my bike out of the car. I tried to put it back on, but I couldn't get it on. I searched online for a bike shop nearby and found this shop although on the Google map it was called David's World of Cycles. I drove there and walked in, and Felix asked how he could help. I told him I had an old bike that needed a sprocket chain repair. He came outside and helped me take my bike out of my car and took it inside. He took a look at it and call me how he could help and I told him I'd like to get a total repair because my bike was 11 years old and needing several things. I needed a new back tire, the brakes needed tightened, the derailer needed replaced, and the seat needed tightening. He gave me an estimate, and I wanted to pay in advance so he typed my name into his computer and to my surprise, my name and info was already in there. He told me that his shop was it Trek bike shop and that my bike was a Trek brand. I had no idea. My name was still in the computer from where I had bought my bike in Virginia 11 years ago. I felt like my bike had found the mothership. Felix was very encouraging and said he would try to fix my bike. It took a couple days, but it was a beautiful when it was done. When I went back, Gus helped me put my bike back on my bike rack. I found the staff of this bike shop to be so friendly and helpful and I was so very grateful. I didn't mind spending the money to get a bike overhaul since my birthday is coming up. Thank you to the people at Trek bicycle of Orlando.

This place is amazing for bike, tuneups or for purchasing new bikes. We hadn't had our bikes…read moreserviced since our purchase so we needed to get them serviced and road-ready. Jonathan (manager-owner) was extremely professional and clear in what needed to be done for each bike. They hoisted the bikes and Pointed out the specifics of the service. They were so transparent and set the expectations of what the costs would be. No surprises. Rebecca was also extremely informative, friendly, and spent time with us to explain the bikes that were available, and the accoutrement that we could place to our current bikes. When my wife picked up the bikes, Rebecca assisted, and even explained how we could better utilize our bike transport rack. Really an A+ plus experience at this location and we will definitely be back for more tuneups.

Unfortunately, things have changed their hours. They're only open from 12 to 3 Monday through…read moreFriday and a lot of times are not even there during those hours. I've stopped by multiple times trying to get a flat tire fixed and again today they were closed during their hours. There was also a gentleman there that has tried to pick up his bicycle twice when they called him and he comes during their hours and they're not there. Unfortunately they must be struggling not enough business, but it is what it is.

Small place but with a great environment. The owner Renata…read moreis really friendly and nice. Food is delicious! You have to try it!