Disapointed with the restocking fee, reshipping fee, and shipping fee I was charged for a return, but it was Scott's error on the part number. Only 70% of the price was returned. Make sure you are getting the right part. read more

bought a 9K bike from them, it was shipped fast but once i got it the bike was not ride-ready. i had to take it to a shop BEFORE i could ride it. the sealant had dried in the tires, once i let the manager know about this, he offer to send me a bottle of sealant as a solution LOL!! and stated that the bikes were assembled at the manufacturer and they didnt check much after it. this is my 6th bike i get online and the worst experience with a retailer. DO NOT RECOMEND read more

If you love bikes. I mean really psycho. A psychlist. This is your place. WPC stocks some really high-end stuff and can get just about anything that is worth getting. The best part, however, is that as much as they know bikes, that is also how much they know about how to treat a customer. There, you will find great mechanics, knowledgeable sales and management, and pleasant, professional conversation. One of the things they do when you buy a bike from them is offer basic adjustments after the sale. I had an issue that I probably caused, and they fixed it while I waited and didn't charge me, like it was a basic adjustment. That's the type of thing that will get me to grab some tires and a helmet while I'm there instead of going online. Highly recommended. read more

Absolutely the best customer service , far exceeding my expectations. Joey and the team handled my bike purchase quickly and I received the bike the next day in Fort Lauderdale. I can not thank them enough for the care and customer service. read more

Winter Park Cycles - Bikes Near Me - Orlando, Florida

WPC helped me build a custom gravel bike, all from a different state. Tic is the man - so responsive and helpful in suggesting the best components that fit my budget but maxed performance/aesthetics. Bike shipped in great condition and easy to assemble at home - just mounting the front wheel and handlebar. Would definitely buy my next bike from them. read more

First experience with Winter Park Cycles and I'm super impressed. Reasonable prices, very quick turnaround, and very friendly staff. Due to Covid I love how the staff all wear masks, and take customers by appointment only and it's super easy to make an appointment on their website. They get back to you right away with an appointment time. When your bicycle is ready you'll get a text. Thank you guys for everything! read more

Winter Park Cycles - I added the extender second bike I bought on Amazon. Prices were super reasonable! - Bikes Near Me - Orlando, Florida

I had lost the front wheel quick release skewer for my wife's bike during our recent move. I called a few box stores and had terrible experiences with each. I wish I had called Winter Park Cycles first. They had the part I needed and gave me a great price that I couldn't refuse! Great happy faces behind the counter. Very kind and understanding to a fella who isn't knowledgeable in bicycles and part names etc. They were so informative and patient, I really felt like they cared. I will return and recommend checking Winter Park Cycles out for yourself! read more

Best pro shop in Orlando with an amazing staff who are experts on all things cycling.

I needed to get two tubes put in my bike which had been sitting dormant for a few years. It was a Saturday and called a few cycle places. WP Cycles were the only ones that said "yeah, come on it" The others said it would take a couple of days. I know it's an easy service I could do myself but I just didn't want to. I took my boke to WP cycles and was in and out in about 20 minutes. Price was fair! I will use them again. I'm just an average biker btw, but it looks like they had some really high end bikes and gear for sale if you are a legit pro. read more

DO NOT TRUST I traded my previous bike to the pro's closet and winter park kept the trade amount of $400 then they said they would refund the amount by check and it was never received. read more

I had a single spoke replaced on my wife's bike today. While it appears the repair has been done well the cost was $32 including tax. I shared that a single spoke replaced on my wife's bike done 3 months earlier at Orange Cycle on the other wheel was $22 including tax. Winter Park Cycles reply was clear "$32 is our price...you have a choice where you go." Yes, we do have a choice. read more

I love that this store sells something different. When I was there they had Pinarello, Scott, Orbea, Kuota, Look, Eddy Merckx, ...etc They took their time to make sure I had the bike that I wanted, even encouraged me to test bikes at other shops. When it came time to buy they made sure it fitted properly. The staff is very knowledgeable and friendly - definitely not pretentious. read more

Dropped my bike off and they promised it would be ready the next day. They also promised to call me with an estimate. Well they never called with an estimate and the bike was not ready the next day. The owner guy at the cash register was no where to be found. Seems like a part-time operation. I do not recommend. read more

It had been way too long since we had had our bikes serviced (like never) and the place where we bought them isn't even there anymore so we were on a quest to find a place to go. Since we have Giant brand bikes we looked online for a shop that carry's them and luckily we found Winter Park Cycles. We are by no means cycling fanatics. We like to toodle about on the local trails and ride back and forth to lunch on a nice day. Going into any serious shop can be a bit intimidating. But we were immediately at ease here. The salesperson 'Tick' was very friendly and happy to answer our questions. As he said: "It's not what you ride, it's that you ride". The service here was thorough, efficient and reasonably priced. Our bikes have been working great ever since. A top notch experience all around. read more

I stopped in to get my bike adjusted. Everyone here was really nice and helpful and they got me in an out at a very fair price. Definitely a cycle place without an attitude (unlike some other places in the neighborhood). I would definitely recommend them. read more

Can't say enough good stuff about this shop and all that work there! I will make it simple they have anything you could possibly think of when it comes to cycling. Top notch sales staff department and 1st class service department. If you haven't gone there yet, do yourself a favor and go. Guarantee it will be your favorite cycling shop. Best regards! Derik Mackenney read more

Great people. Excellent service. Good products. Will bring all my business here from now on. read more

The staff at Winter Park Cycles provide prompt and gracious service. Tic, the service department, and the team are very helpful. They took the time to help me (I am from out-of-town) find appropriate trails and get my bike quickly ready for the road. Their newish address is 835 Bennett Rd. Suite 101. Parking is easy. You will be very pleased! read more

Ordered a used frame and fork (owner's bike) from these guys and every step of the process was fantastic! They sent additional pics and had it shipped the same day. And what a surprise when they threw in a nice seatpost at no additional price! I'll definitely shop with them again. Great customer service gents. Keep it up. read more

A Racer's candy store. WPC carries all the hot products, backed by excellent staff top to bottom. Their mantra is we carry what we ride. Ward and his team have set me up on several bikes, including a 2016 Pinarello Dogma F8 that Shooter spec'd from top to bottom, and Joey the ace mechanic built. Rides like a dream. Highly recommend this store. Great products, great people. Owlman read more

These guys were so helpful and took care of me quickly and suggested places for me to find what I really needed. even though it is a different bike shop. GREAT SERVICE! GREAT GROUP OF GUYS! read more

A very nice bike store with a helpful staff. They have helped me with service on several occasions and have done an outstanding job each time. The store is filled with beautiful high end products. read more

From the start, I was very impressed with this bike shop. I have been to every bike shop on the East side of town and all have their pros and cons. This shop seemed to cater to more high end bikes, but luckily they had a lower bike I was interested in. I called ahead to see if they had a Scott Aspect 640 in stock and they had just gotten the box that day. They said they would install it and I could test ride it in an hour. When I came to the shop, the bike was waiting for me. The price was originally $740 but after debating on whether I should get a Specialized Hardrock Sport Disc or the Scott, the salesman took off $40. I was sold and bought it on the spot. The bike store offers 1 year adjustments for free which is always a plus. I use the bike for pedicab purposes and even stated ahead of time that it would be used in that manner. Using a bike for pedicab purposes is EXTREMELY stressful on a bike! Recently I had let someone else borrow my bike, and unfortunately he ended up dropping the bike on the derailleur side. This had bent the rear hanger. I called to see if they had a new hanger in stock, and lucky for me they did. And it was cheaper than online prices. I took the bike in to make its the right piece and to also get the rear wheel trued. When my bike was placed on the stand, they noticed that the hub was actually a little loose. I left the bike with them to tighten the hub (which was one that I upgraded), true the wheel, and install the hanger. I got a call a bit later stating they discovered a crack in the frame. I was sad by that news but they said they would try to warranty the frame through Scott. Sure enough they were able to replace the frame for free(even though the damage was caused by carelessness). My frame was a different color but that was because Scott did not have my color in stock. After a week and a half later, I got a call stating that my bike was repaired. Thanks to the awesomeness of Winter Park Cycles, I did not have to pay a cent to repair my bike. These guys did a great job of taking care of me. I would HIGHLY recommend this shop. read more

I recently brought in a bike to Winter Park Cycles to have it assembled as I am not mechanically inclined in any way!! I called on the phone to get an estimate before taking my bike in and they were very reasonably priced so dropped the bike off for assembly. I was greeted by a very courteous and attentive staff and the store is larger than it appears from outside. Everyone was very helpful and my bike was ready for pick up the following day. If I have any issues with my bike I am definitely taking it back to Winter Park Cycles. The prompt service and staff are wonderful! read more

The clothing, the nutrition, and the bikes are superb. But, all of this would mean nothing without the staff. Everyone that works there is helpful and willing to listen and lend a helping hand. If you ever need anything, stop by here and check them out! read more

Great service. It's the details that can make the most of a shopping experience. My new go to bike store.

Great experience! The gentleman working helped me get my bike out of my car. Both of my tires were fixed within 10 minutes. Reasonably priced and quick, friendly service. read more

I am just starting to ride my bike to work and needed it be looked at. I took it in yesterday and was given first class service. They are good guys that care about what they do. read more

One bike store gave this store some bad review and I asked why. I didn't quite believe him simply because almost all stores back up what they sell (I know, it is a policy thing). I always frequent the area (Corrine) because I deliver car parts to a shop nearby. I guess it is fate that I sort of messed up one of my brifters while I was trying to replace the cables. I thought this is an opportunity for me to prove the other competitor's claim whether it is true or not. I took the brifter (brake/shifter combo) for repair and the bike tech (my apologies for forgetting his name) came out to take a look at it. He took it inside and came back out within two minutes with my brifter already fixed. I asked him if he can put new cables and he did so quickly. He even invited me inside to watch how he does it and give me some pointers along the way. Now here's the kicker: As I handed the other guy manning the register my charge card to pay for it, the tech interrupted and said, it's okay, no charge. Of course they will charge me for other services but with this experience, I know I will always get reasonable fee or price for whatever bike needs OR wants I have. You can't go wrong with this bike shop. Check it out. read more