I know this place is always hopping. Brought my bike down to get a flat tire changed. They were able to get me in and out within a half an hour which was a nice relief because I wanna ride tomorrow. Staff was very friendly Job well read more

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We replaced my daughter's two tires about 3 weeks ago, and the one tire went flat. I called them to explain we did not use the bike yet and they advised just to bring it back. Brought it back today (I was expecting them not to believe me) and they fixed it no questions asked. The place is great we have brought several of our bikes to get fixed and they are reasonably priced and everyone is so nice. read more

Wheel Works team is the best! I came in today with a couple of concerns with my pedals and cleats. Neal and his team got me all aligned and ready to get back on the road. I am Grateful for all of their support!! read more

They are very very busy. If you are an average citizen. They are still kind and helpful. They have both male and female staff. They let u take the bike for a spin. Or they do repairs too. A very cool downtown winter garden place to be!! read more

Riley has help me find the right tires that I'm looking for . He's been nothing but helpful and knowledgeable on the process. I'm getting a specialized bike delivered there to be assembled and modified. The process has been a delight to deal with amazing and informative bike shop! Highly recommend this shop to anyone thats around the Orlando area and even out side of Orlando to come shop here! It's important to find shops that care about their customers and provide the best service that people deserve. read more

A really well equipped bike shop with all the necessary items for an expert cyclist all the way down to the novice. We stopped in because they had several items marked down outside the store and ended up purchasing some items. You can also walk into a different area of the shop and purchase a bike which ranges from mid level all the way to very expensive. While there I also saw a person walk in to get their bike fixed. Bottom line, whatever your biking needs you may have they will be able to serve your needs. read more

Winter Garden Wheel Works - Bikes Near Me - Winter Garden, Florida

Wheel Works service shop is very knowledgeable about the latest bike hardware and skilled at getting all tuned-up. I took my bike in for their tune-up package. I have a somewhat uncommon bike with a Gates Carbon Drive and Nuvinci N380 CVT Hub. The setup and indexing is crucial for this hub and Wheel Works did it perfectly. I highly recommend them especially for complex bike hardware sets. Their prices are very reasonable. read more

Wheel Works does it all. They sell, rent, repair and have have events & rides to pull the community together. It's an all around great company to have in your community. If you are looking to buy a bike and want to test drive it all you have to do is give them your license and a major credit card. Wear appropriate clothing and bring your helmet if you have one. If you don't have one they do have some in the store. We have rented from Wheel Works on a few occasions when we wanted to explore the West Orange Trail. It's so convenient and the staff is very helpful and friendly. You can make your reservation online or go into the store. I recommend making a reservation ahead of time. You can rent bikes for kids and adults. They have trailers, tandem and more. read more

Great place to bring your bike for service, or if you are looking for a new bike. Casual or competitive- yep this is your place. On the day after Christmas I called and they were open. Brought a gift "Santa" may have assembled incorrectly. They were friendly, discussed what was needed and called me when it was done - same day! Price was reasonable for what I needed. All in all - I'll bring all our bike needs to this place. read more

Kenny ,Dakota ,Wes and Steven have been taken care of my bike issues the past few times ..they are very informative to what the needs of the bike are ..these are my go to guys from now on and the past few years that I have been coming here ..Thanks again guys .. read more

Winter Garden Wheel Works - Bikes Near Me - Winter Garden, Florida

Bike enthusiast? First time rider? Beach biker extraordinaire? This place is for you. With a great mix of both bike gear for the pros and novelty items for the leisure rider, this place caters to all levels. Bike baskets, themed handle bar bells, phone holders, attachable speakers....you can even do a wine and paint night here with a quirky bike themed painting! Staff was warm and helpful. The check-in gave my brother in law a deal on his purchase. Overall: A Grab one of their shirts, some power gel packs and hit the bike trails! Not a rider? Grab a bottle of wine and get to painting a bike! ;) read more

Winter Garden Wheel Works - Bikes Near Me - Winter Garden, Florida

I had bought a Garmin Edge 530 back in September. Well, it started to go wonky and flake out, so I took it back to exchange for a new one. The owner Dennis informed me that Garmin doesn't really like for the store to be a go between and they want you to call and deal with them directly. After whining a bit he went ahead and exchanged it for me. I decided to upgrade a bit to the Edge 830 because I liked the touchscreen. Anyway, Yes I would recommend this shop. The employees are all very nice and knowledgeable. Even Neal! If you need a shop and you are anywhere near Winter Garden I would definitely stop in. The service department is also tops. Wess is the best.‍ read more

Winter Garden Wheel Works - Bikes Near Me - Winter Garden, Florida

Off the bat, I was dissapointed that the old west orange bike store was closed, and I lowkey boycotted this place out of spite. A "pouring one for my homie", kinda deal. That didn't last long because I eventually needed real help for my bike. The staff is very knowledgeable and have fixed/adusted my bike & tires a few times now. I will say their phone hospitality isnt the best, but let's be real I'm not going here for people skills, I'm coming here for bike skills which they have. I'll continue to use their skills while living in the WG area. Thank you! read more

We travelled here from Winter Park to possibly purchase an e-bike because we heard from several people that we could get a great deal. At Wheel Works. We received excellent customer service from three people who worked as a team to help us make a great choice. They promised delivery in a couple of weeks. The bike arrived within days and they made it a priority to get it to me ASAP. One of the managers actually delivered it on a Friday evening on his way home from work so I could have it for the weekend. He did not leave until adjustments were made and I was perfectly satisfied. Great Experience! read more

We were visiting a friend of mine who lives in Winter Garden and wanted to ride the West Orange Trail as a group. We had a few bikes already, but needed to rent a few more. It's great that there's a bike rental shop conveniently located in downtown Winter Garden, right beside the Trail. A downtown festival was in full-gear when we arrived at Wheel Works around 3:45 p.m. The man who helped us was super-friendly and even adjusted the seats on each of the bikes for us, depending on our height. We were set to go and then we were informed that the shop closed at 5:00 p.m. Yikes! On a Saturday with the streets so crowded with festival people? To me, that's not very good business sense to close so early on a weekend, especially with so much foot traffic that particular Saturday, but what choice did we have? We rode the bikes down the trail, turned around, and made it back to the shop at exactly 5:00 p.m., which was still FULL of people. It didn't look like they were going to be closing any time soon! Yea! It's only $6/hour to rent fantastic, smooth-riding bikes. Boo! We had to be back at 5 p.m. on a Saturday to return the bikes AND then were charged TWO full hours for the hour and 10 minutes we actually used the bikes. Keeping the bikes longer wasn't even an option for us, so I didn't feel this was right. So, basically, it cost us $12/hour to rent the bikes. (That's why I had to give them four stars instead of five. Sorry, folks.) read more

The staff is fast and friendly. They put new tires and did a tune up on my husband's bike and it was finished way faster than I expected. They also sold us our child's bike and we have been very pleased with that as well. read more

Friendly and very knowledgeable staff. We will definitely be back when the kiddos outgrow our recent purchases.

Just rented 4 bikes so we could get some exercise and enjoy the great weather. Chet, was taking care of business on this day. He was terrific! Helpful, knowledgeable and friendly. Frankly, I was a little apprehensive after reading a few of the bad reviews but Chet certainly exceeded my expectations. The bikes we high quality with great service! We'll be back! Thanks Chet. read more

Super friendly and knowledgable staff. I came in already decided on a fitness hybrid-style bike. The staff guided me toward a true road bike that would better suit my goals, as well as support further development into cycling. The price was right, the advice, and service, were superb. I would recommend this shop to anyone. Well worth the trip. I couldn't be happier with the bike or the store!! read more

Winter Garden Wheel Works - Bikes Near Me - Winter Garden, Florida

Paid $70 for a repair and all I got was a cleaning. Tried to explain that the chain was doing the same thing as before but because I couldn't replicate it in front of them they refused to take it back in for another check up. The tech just kept saying that nothing will happen, I don't feel comfortable letting my girl ride the bike like this. Will never go back and now have to find and pay another bike shop. read more

Had the internal body of the valve stem break on my Felt Z5 and went to Winter Garden Wheel Works on Saturday to have the tube replaced. Service team was awesome and told me they would just replace the internal valve and was done within minutes. Amazing customer service !! read more

I purchased a new bike and my sales person was Wendy. She was terrific. She answered all my questions and recommended several bikes to try out. She was very patient and was determined to make sure i got the exact bike i wanted and that it would fit me. Wendy is very product knowledgeable and provided outstanding service. Wheel Works is a great place to buy a bike as they have an infinite variety of makes and models . read more

Very disappointed for multiple reasons!! 1st-I was asking one of the sales guys about what would be one of the first things to upgrade on my bike and he says to upgrade my rims but proceeds to tell me that my stock wheels are "Junk". I ride a 2016 Trek Émonda S5. 2nd-Same guy tells me a couple days later that I should be careful with my bike and to put it in a stand or my bike might break. 3rd-I purchased a tail light for my helmet and wasn't pleased with the brightness. So I took it back and purchased a higher priced light. However they have a restocking fee of 10%!!! This is ludicrous! I went back a couple days after and their is my old light hanging with a full price sticker on it. All they want is your money and then proceed to tell you how crappy your bike/equipment is because you didn't purchase it from them. read more

The entire staff at wheel works is super friendly and extremely knowledgeable , they carry a great variety of products and they do a great job fitting you to your proper bike, and with them on the trail if you have issues they are quick to assist you. They also offer bike maintenance classes and special events . read more

My search for a road/tri bike continues at Winter Garden Wheel Works. I stopped by on a busy Saturday but the manager took his time helping me. Although he didn't have any tri bikes that would fit me, I did ride three different road bikes; from all carbon to an aluminum 9 speed. First, they carry primarily Felt and Fuji brand bikes. The selection was decent for a shop this size. They also rent bikes- and the bikes they rent are very nice. In fact I test rode one- it was smooth and comfortable (except for the tri seat!). I love the fact that you can test ride the bikes on the West Orange Trail- literally right across the street. The shop seemed to be very involved in the biking community. While I was there a team of riders stopped in all wearing their "WG Wheel Works" racing shirts. read more

Had a great time with the family .... Ridding the Catrike .... Only if the second shift guy was their to greet us ... The first shit guy that spoke french was rude ... Seem to me like he didn't want our business ....or,.. I think he was really having a bad day .... If it wasn't for the Catrike ... I would've took my money somewhere else read more

Winter Garden Wheel Works - The family before we headed out - Bikes Near Me - Winter Garden, Florida

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My family had a wonderful experience at the Wheel Works / Winter Garden Station. We met Chet and he was very helpful and kind. This is a great place to visit for all ages. You can rent bikes that are very well maintained for a great price from friendly staff. We always have a great experience there. read more

Because they are convenient to my home I have shopped there several times and after every bad experience I tell myself that I should give them another chance. Recently I had them replace a tube and they pinched it so it kept loosing air. Brought it back in and asked them to replace the tube but please return the old tube to me as I want to confirm they didn't cause the problem. They "accidentally" threw it out so I had to pay full price for labor plus a new tube. They are proof that the more chances you give someone the less they will respect you. So they will get no more chances from me. read more

Chet and the team at WGWW took great care of me, and charged a fair price for the work they completed. And even though they were clearly busy working on other bikes, they took the time to fit me in! Great customer service! I could have easily gone to several shops that are closer to my home, but these guys are worth the drive. :) read more

Bike riding has almost been deemed as the perfect activity for those who need to cruise around the city. Let's face it, some of the most joyful moments on a trail can be thanked ultimately by a set of wheels! Imagine riding while the breeze brushes your face, feeling your excitement building from speeding down a hill. How can it get any better if you are doing all this while enjoying a spectacular view of nature? For those bikeless individuals who just wants a hassle free pick I recommend Wheel Works. They are the boss in bike rentals because the organized service is quick enough to get you in and out and on your bike! For the general two wheeler it's $6 an hour for a minimum of two hours. They also have specialty bikes such as the tandem and the side by side bikes for $10 minimum 2 hours which is pretty fun because you can ride with yourself and another. (Just a word of warning if you are riding with another on the same bike be prepared to share the act of balancing and say hello to leg burn with open arms.) A regular bike will most likely be the best option since they ride so smoothly on the trail. So the next time you bikeless individuals want to ride check this place out! read more

Visited Orlando for a week and really missed my bike. Really really wanted to rent a road bike, but had a hard time finding a place that rented anything decent for a petite rider. Was most impressed by Winter Garden Wheel Works, but unfortunately didn't find them until after I had rented from another location. I ended up renting a hybrid from a location down the street (that actually recommended Winter Garden Wheel Works after my ride when they realized I was looking for a more serious bike). The competing location was very kind and the hybrid was extremely well priced, but their selection was limited and no road bikes available at my size. Checked out Winter Garden Wheel Works afterwards, the person I spoke to was knowledgeable about the area and recommended the Winter Garden to Clermont route as a scenic route (I had done Winter Garden to Clarcona). The road bike rental model at Winter Garden Wheel Works is the Fuji Roubaix which is no joke. Looking forward to checking it out on my next trip out. read more

I've been riding the West Orange Trail for years. Like any other cyclist, I've had mechanical issues along the way. Sadly, I'm a techno-doofus, with no real interest in learning how to fix things. The staff at Winter Garden Wheel Works has always been there with quick, affordable service that keeps me on the road. I'm certain they're in business to make money, but I've never felt pressured to spend more than I need to. In fact, when i was looking to upgrade the saddle on my road bike, I was encouraged to buy a less expensive saddle. I had the money budgeted for the fancy, custom fitted seat, but Bev helped me realize my riding needs did not require such an outlay of my hard earned cash. How awesome is that?!? I'm celebrating a landmark birthday this year, so my wife bought me a new bike. I hit every bike shop in town, searched online, and talked to lots of people. WGWW was the only shop I went to that didn't feel like they were just trying to sell me something. Dennis asked me as many questions as I asked him. He was working hard to make sure that I was buying what I wanted and needed. After an extensive search I concluded that I could have bought any carbon-fiber bike at my chosen price point and been satisfied with the product. What sealed the deal for me is the treatment and service I get from WGWW. Good products, competitive prices, and outstanding service. If you're looking for a new bike or want to spruce up your old one, you really ought to stop in at Winter Garden Wheel Works. read more

Love this local bike store. They are just great people. The staff follows the lead of the friendly owners, Dennis and Karen, in providing on-the-spot with answers and guidance to what are probably silly/easy (for them) questions without ever making me feel less than. In fact, I have never felt more confident as a cyclist. The new aero wheels on my bike are the bomb! I attribute a good race in Augusta this past weekend to the work in the bike studio, the weekly rides, and some help from those wheels. Yes, I did notice the wind required some extra core stability, but the way I felt on the ride was amazing. A well-tuned bike, good wheels, strong body. It takes a village -- thanks for being a big part of mine. read more

Love this place, the staff I always so friendly! Ive only come here to rent bikes to ride on the West Orange Trail. They have a handful of bikes, different types too. Ive rented the tandem one and another one,I don't know the official name of but, you sit next to the other person, there is only one handlebar, each side had its own set of gears which was nice, and a basket in the back. The staff sets you up, makes sure the tires are aired up and the seat is in the proper position, then your on your own! Super fun to ride both of these, in the future I wanna pack a lunch and have a picnic at one of the many stops! Ive gone both ways on the trail, my favorite was the one going to Killarney Station, more scenic. Ive actually have plans to rent bikes there today! read more

Worst experience! I have been to DT WG many times and have never experience rudeness at all! It has always been a chill, relax vibe till yesterday. Yesterday my husband and kid which bike almost every weekend wanted me to go with them. So we did! We stop at the rental station for mom's bike since Im the only one that doesn't have a bike. We park, we got down, I walk to the building and this person if it can be called person call Chet greeted me with sarcasm which I can handle so at that point it was ok but after a few questions NORMAL questions, customer service basics, like at what time I have to be back? Which side of the trail is better? How long it normally takes from this point to another point? Since my concern was that he said he close at 5 and it was 3:20pm and In florida summer sun hides at 9pm... this Sir treated me so rude and disrespectful telling me many thing I cant post all of them but this where the mild ones so you can imagine the rest: "I already told you 3 times" "I have a life after 5" (we all do) "you should have came earlier" who are you to tell me how to manage my time If I knew you close at 5 I wouldn't have go there and they are ways with manners and kindness to provide answers to your clients but what to expect, he got really nasty verbally, everything escalated he got really nasty and even body language was completely unacceptable my 10 yrs old kid even told me "Mom why is he talking to you like that" I ask him who was his supervisor and he reply he was the manager I said im really sorry for the owner cause employees like you destroy the business. I walked away from the store and went to look for my husband and explain the situation and told him that I didn't want anything from this place or that man cause he was nasty... as Im getting back in the car and my husband his bikes back in the car rack and obviously my kid all worry and my day all ruined...I saw this van with the company logo getting into the parking lot and I approach this man his name is David... thank you David you saved my day... As I explain what I just went through inside the store and that I just wanted to be help and provided with options and guidance he told me not to worry that we was going to see what to do and he did! He offered me the answers he worked with my needs as a client and help me.... but to be honest that doesn't fix what this other "Man" did to me. When you work with clients you need to be polite. If im paying for something I deserve a quality of service and respect If im being respectful to you. I want to think this employee forgot to take his happy pill yesterday or was having a bad day but why take your anger or attitude towards me? If I wasn't being rude to you till you got nasty. So what this arrogant, rude and disrespectful idiot didn't know is that theres always others stores, that while you where disrespectful and told me the way YOU wanted me to manage MY life is that. While you are renting bikes and I wish I could have been there earlier I was saving lives, while you tell me and treated me like stupid in front of my kid.. the only stupid act was yours because you couldn't even behave like and adult infront of a kid.... while you and your attitude issues ruins family days at the trail you lose money and eventually your job... what you didnt know is that everyone is a unique world and you cant be telling ppl how to live their lives.... respect to expect respect if you job is service you need to be ok with clients asking questions even if is the same answer for everything, or just smile and say you dnt know. This person should apologize to me and my kid. As a yelper Elite I do NOT recommend this place. As I have mention before in my reviews for me service is key for a business. Worst experience read more

Great experience! Made reservations online, showed up to ride our bikes ready. They assisted in fitting all 3 of us and made sure we had helmets. They explained the West Orange Trail and told us about all the sights we met got see. read more

My husband and I stopped in the first day we moved to town and we knew right away this was going to be our bike shop! They are quick to help even when they are rockin n'rollin! I appreciated their attentiveness and their ability to recognize and meet our individual biking needs. I didn't feel judged for not being an advanced biker, but rather encouraged to invest in something I would be inclined to use (no pressure). They are knowledgeable, kind and eager to help. A refreshing consumer experience and most definitely our new local bike shop! read more

Winter Garden Wheel Works - Our new Wheel Works bicycles: Electra Verse 21D and Scott Metrix 10! - Bikes Near Me - Winter Garden, Florida

Just couldn't ask for a better bike shop. Lots of friendly staff, great mechanics. I have purchased bikes, tools, tires parts, lights, helmets, jerseys and shorts at the shop. They have shop rides, and are great advocates for everything cycling in West orange. read more

Absolutely the most pleasant experience purchasing a new bike. The salespeople: Shanna, Jeff, Ryan were all super helpful, knowledgeable, and patient. They work hard to make sure the customer is happy. I wish all buying experiences were this enjoyable. read more

All bike shops carry bikes and stuff but they don't have the good employees like Winter Garden Wheel Works has.