This is a very honest and reliable repair service. The he young man who answered the call was very pleasant and the gentleman who came was great. He could have easily soaked me but his honesty led me in the direction of a new appliance. This was very appreciated and considering he could have led me wrong he did not. They are a great company. read more

They were communicative, friendly and prompt. Service was great. The tech was helpful. Had to come out twice, as the issue at first seemed to be a cleaning that was required and then was determined to be a regulator for the dryer. Only problem I have with them is that most companies I've worked with will apply the service call fee (~$125 in this case) towards the actual repair if a repair is needed, and Register Appliance does not. Generally, the service call fee is to cover the cost of sending a service tech out when no actual service is needed--and maybe covering a very, very simple fix (like tightening a loose hose or something). In this company's case, this is not true. To be clear, I was informed of this when I booked them, so this was NOT a surprise, but I was also in a bit of a tough spot, as my mother needed a working dryer immediately. read more

Dustin called before coming so I knew when to expect him. I needed my dryer fixed after it was making a loud squealing noise. He knew what to do after taking it apart and tested the problem. He came prepared with the parts. He was also very knowledgeable and had patience with my questions as well as with me wanting to vaccum the dust and lint. It was on the difficult side due to my small space and stacked dryer. But he was tall!After he was done he made sure it was working and warmed up. So far things are good and working well. read more

Register Appliance Service - Appliances & Repair Near Me - East Rochester, New York

We had an issue with our dryer and Jamie H was incredible in helping fix it. He was prompt, friendly, quick and extremely knowledgeable. He gave me some great advice and tips to keeping my dryer (and dish washer) running like new as well which was really nice and totally outside of his responsibilities but it's clear he really cares about his customers. I would call him for help again without hesitation. This was one of the best service calls I've ever had. read more

Today, Jose R came to my house to fix my refrigerator problem. He is so professional and skillful. After diagnosis the issue, he makes my refrigerator works again so efficiently! He makes the Registered appliance deserving the best company in town for appliance repairing. Thanks Andrew to send him so promptly to fix my refrigerator problem! I would give my strong recommendations to everyone one! read more

from Buffalo - Great experience. Sam was capable and knowledgeable and he fixed my Whirlpool washer quickly (even though parts needed to be ordered they came in the next day and Sam came back and completed the job). I have absolute confidence in Sam and Register Appliance Services. Bravo and thank you! read more

I could not have been happier with the experience. I was able to easily schedule an appointment on line for the following day. The service expert, Shay, arrived on time, and was polite and professional. He fixed the issue with my dryer in a timely manner and the charge was very fair. I am delighted and would highly recommend "Registered Appliance Service". read more

I did not have a good experience with this compamy. Initially, the service man came in and gave me a verbal estimate for a dishwasher sump repair after speaking with me and hearing the parts that i had replaced in weeks prior. I had t ask for the estimate and when i got it there was work included that did not need to be done. Had I not looked, i would have paid for that. But the Customer Service Manager out of Buffalo was very aggressive in getting everything scheduled. Then getting a revised estimate she took days and emailed the same estimate over and over. Before posting a review I contacted Andrew, the owner of the company, to express my frustration. He blocked messages after a $30 discount and never addressed the inflated estimate or bad customer service. I'm not one to write these reviews which is why I contacted Andrew, but he didn't seem to care. I would recommend going with another company 100%. read more

dishwasher repair: Dennis was on time, thorough, informed, and honest. Dennis appraised the situation and gave me choices, explaining different outcomes and their approximate costs. read more

Had a great experience with a service person who had the part l needed for our 20-year-old dryer right on their truck. It's always impressive when a technician is well-prepared and can get the job done efficiently. read more

One of the best appliance service experiences we have had in45 years of homeownership. Jose from Register Appliance Service fixed our GE Profile dishwasher. it wasn't heating. He was on time, very polite and thoughtful. He explained our options and what he was doing. He was tidy and cleaned up after himself. I was impressed with his know-how. Dealing with register wa easy - I called and they sent Jose the next day. I could text them a picture of my model #. Their rate was very reasonable. I recommend them highly. read more

My 17 year old refrigerator's temperature was fluctuating so I called Register Appliance and scheduled a visit for an estimate to repair it. They arrived on time and advised on the repair and the cost. We scheduled a time for the repair.bitcwas $700 plus the $107 service call. The new part was installed but the refrigerator temp still fluctuated. The repairman advised that he could get another part once he was convinced that the 1st repair was unsuccessful, but the appliance manufacturer had a knowledged the problem as ongoing, so a new part repair would probably be short lived. I received a rebate of $150. read more

A Rip off $ 257.00 to hook up 2 brackets.A complete install should not cost this much,would not recommend.

The appointment time was kept The technician was polite and knowledgeable The work site was left neat and orderly read more

Not cheap but they were effective, efficient and courteous. Appointment was quick and the tech diagnosed and fixed my dishwasher efficiently. read more

Team came over and did a great job in trouble shooting some issues for our house. They made less expensive recomendations which tell you a lot about a company. Took care of fridge and dishwasher. Great Team read more

Easy to schedule, great communication, fair price. Will use them again for all appliance repairs

Dryer inoperable over New Year weekend. Found Register on line with many positive reviews. Received prompt response to service request on Monday and service scheduled for following Thursday. Appreciated their text and email updates. Tech arrived on time following a status phone reminder. Quickly diagnosed issue, replaced part while explaining the issue. Quoted repair cost before beginning work. Very personable tech. Would highly recommend Register. read more

We have agas washer and dryer, only around two years old which were giving us loads of trouble. We had a few technicians come and look, but they couldn't fix it. But today, Register Appliance came and got us going, and for a lot less money than we expected. Our technician, Alex was patient and dedicated enough to figure it out and he got it done expertly! read more

This was our first experience with Register, and it was a good one. Our technician called before coming and explained the problem with our clothes washer (it needed a new belt....its first replacement in the twenty years we've owned it) in detail. He was courteous and a pleasure to talk to. I absolutely recommend Register for prompt, reliable service. read more

They came to service my dishwasher the next day and got it draining again. He also diagnosed the leaking problem I've had since day 1, which numerous other repair techs couldn't diagnose when I first got the dishwasher. Unfortunately, the gasket part is no longer available, so he couldn't fix that. read more

We normally had very good service from this company, but apparently it was sold. Very disappointed with results of my service call recently. My Maytag washer which is probably 10+ years old, displayed an "SD" error message. Called Register and a tech came out to take a look at it. He told me that the motor needed to be replaced and the machine wasn't reprogramming. He suggested that I buy a new washing machine. Well, that was a quick $97.00 down the drain for nothing. Took it upon myself and found a YouTube video explaining what the problem was. I ordered the parts from Amazon and after they arrived I had my machine up and running within 40 minutes thanks to the YouTube video. read more

I was so impressed with the service we received from Register Appliance Service. Our microwave stopped working. We contacted GE for repairs and got an appointment into the next week for $99. We then called Register Appliance, was able to sign up for service in 2 days, got a confirmation that night and a confirmation call the next day. They came and charged us much less. The person who made the service call was friendly, knowledgeable, and very courteous to my elderly mother. I would highly recommend Register to others. read more

Highly recommended. Just had them install a new dishwasher I purchased from Home Depot when the Home Depot "installers" wouldn't install it. Pleasant, friendly, knowledgeable, professional, reasonable cost and I got an appointment super fast when I explained what happened. Thanksgiving will be a nicer holiday with my new dishwasher! read more

Outstanding service! We had John's technician Dan here to repair our Whirlpool HE washing machine. In addition to correcting our problem, Dan took the time to explain how these HE machines work, best cycles, water levels, etc. He explained this in layman's term and patiently answered our many questions. HIGHLY RECOMMEND! read more

I've had John service several of our appliances and have found him to be capable and honest. Most recently, our dryer died and when John came out he diagnosed the issue as being in the 240V supply and not the dryer itself, and recommending that I get an electrician to check things out.. After I replaced the breaker and a broken wire, the dryer still didn't work. I called John to have him take another look and he insisted that I double check the wiring. Sure enough, it was a problem with the new breaker. John could easily have just come out and charged me for the second visit [as it still wasn't a problem with the dryer] but was honest enough to tell me to take another look. read more

Fast, Friendly, experienced, knew what he was doing, efficient - couldn;t ask for more. I highly recommend Register's Appliance.