Knowledgable repairman did well on what took 4 hours to restore my old (25+year GE) to perfect…read moreoperation. I am pleased.

This is a very honest and reliable repair service. The he…read moreyoung man who answered the call was very pleasant and the gentleman who came was great. He could have easily soaked me but his honesty led me in the direction of a new appliance. This was very appreciated and considering he could have led me wrong he did not. They are a great company.

We have a new all-in-one washer/dryer that was leaking soon after delivery (or the leak was…read morenoticed). Too late to return so GE set up a repair call under warranty with Appliance Tec. I sent specific information on the machine and the problem. This is a newer model machine as well. The first tech that was sent over told me that he didn't work on these machines and kind of stood around and then gave up. This was not impressive. However, a different tech came the following day (Andres). And, he was able to take the machine apart and find the origin of the leak. The replacement parts were ordered. And, I was happy to see Andres a few weeks later with the replacement parts. He showed us the problem (a hole and crack in the detergent dispenser ... On a new machine) and replaced it in about an hour and a half. We were the 10th appointment of the day according to the appointment tracker. And he was still efficient and polite. So, while it was a rough start. I'm happy to say it got better!

Whirlpool directed me to Appliance Tec to service my 18 month old washing machine. I was able to…read moreschedule an appointment for the next day. The tech was on time, professional, and very pleasant. After explaining that my problem was so common that they often ran out of the needed part, and it may be more than a week before they could get one. I explained that would not work because I was going out of town. He got on the phone and was able to secure the needed part. Came back within in hour and fixed my machine. Devaughn went over and above for customer service. I highly recommend this company.

I have been using Dave for all my appliance repairs for years. He is prompt, honest, clean, and…read moreskilled, even showing me some of the little things I can "fix" myself. I highly recommend him.

I called Dave today about our refrigerator. It quit working. He came in about 20 minutes and fixed…read morethe problem. Definitely recommend him!

Aspenleiter Sewing and Vacuum is located on Five Mile Line Road in Penfield in a converted church…read more My old vacuum gave up, and I can't go too long without one as an owner of five pets. Aspenleiter was recommended by a friend, and I had a great experience. I walked in having done research on Sebo vacuums and mostly knowing what I wanted. The salesperson (name I am currently forgetting) was very helpful, let me "test drive" multiple models, and was knowledgeable about different features. Prices were also lower than on the Sebo website! I'm very glad I purchased from here. I will definitely return for service and sales.

Always fair, friendly and competent in their service! I love my Miele vacuums!…read more Dan McCarthy

I paid more than the full estimate however, the full job of mounting a new TV and connecting to…read moreSpectrum service (existing) for an 87 year old women, was only HALF done. They denied that i had asked for the IT portion but, it was in writing. Despite leaving a conciliatory 3-atar rating on Thumbtack and saying that the workman was nice, I have been accosted for HOURS with aggressive and combative texts because he thought my review was unfair. Only now (too late) I looked at his other recent reviews. They are 1-star reviews. Mine was GENEROUS!!! Please avoid these guys at all cost. They are super-rude and aggressive. And for an electrical company to be unable to connect a functional Spectrum Xumo box to a new TV, and then deny they were asked to do so, is inexcusable. What's more, they quoted $80 and I paid $95 for a half-finished job because I thought the guy who came out was nice. Boy was I wrong!!! These people are a bunch of aggressive, bullying, creeps!!! I would be happy to share their angry texts over a 3-star review (on Thumbtack). If I could change it to 1-star, I would. I am now giving them 1-star for HIGHLY UNPROFESSIONAL BEHAVIOR. AVOID!!

They always block the fire lane and entry doors at Home Depot. Very inconsiderate, lazy, and…read moreunsafe, especially when there are several vacant spaces under the pro entrance.

My washing machine starting making an awful noise one day, only during the rinse/spin cycle. I…read morecalled to make an appointment and got in as quickly as my schedule allowed. They asked a few questions over the phone to get a basic idea of the problem(s). I wasn't entirely pleased at the cost of just the service call (~$100) but realized that it takes into account the knowledge of the tech and the rising costs of everything. The gentleman called to let me know he'd be at my home in about 20 minutes, and was early into my two-hour block of time. Thankfully the issue was able to be fixed on the spot and the tech had all the parts needed. The final price was very reasonable and I will gladly call this company again if needed.

A few days ago I had service call for my dryer. A man named travell showed up and immediately…read morethings didn't look right. In the end there were three cop cars pictures and statements taken due to a boxing match in my entryway​ and kitchen. See the picture? I'm defending myself and my own home. It started when he tracked in snow three times for forgetting various items and when I noted the water Trail he snapped and said " you ain't tell me to put them on " I declined to pay credit card and said I will call the company and pay it myself and I'll be sure to mention your attitude. He purposely scuffed his boots all the way down my wood floor to spite me and the brawl was on .This is not the same County Wide this is different and I've seen it in the other reviews. Do not use this company

When I bought my house back in October, by November I immediately started having issues with the…read morefurnace. I called Ken and he immediately sent someone out since I had no heat. Turned out it was the thermostat. They fixed it immediately at a fair price. This isn't the first time I've used his company. I had them at my old house many times as well. I can't say enough good things about the company. They have always been fantastic! I appreciate Ken and his team.

Furnace installed in 2020 January 2021 a hole in the foundation was found and they came out and…read moreadmitted the insulation was never completed. Supplies were on back order as well as an air seal and rim joice . June 2021 the A/C failed they were called and came out. Admitted to miswiring the A/C at the time of installation. Made futile attempts to fix it. Then after all that claimed I needed a new A/C. They sent an estimate. Called another company who then fixed the wiring and it's been fine ever since!! Despite numerous attempts for them to complete insulation they have never responded.

There's an old saying that goes "Good and cheap isn't fast, good and fast isn't cheap, and cheap…read moreand fast isn't good. Somehow, The Appliance Shop was able to nail all three! I found a refurbished washing machine (that works great!) for under $200, and for a small delivery fee, they installed it and took my old machine away...the next day! They arrived at the early point in their delivery window, and the whole installation took about 15 minutes. I am absolutely pleased and can't say enough about my experience with The Appliance Shop!

you can go to home depot and get things cheaper, they are not budget friendly. they weren't very…read morefriendly when we walked in. it was 400 just for a stove, at home depot it's 249.