I'm always nervous trying a new massage spa but Lotus Blossom put me at ease even before the…read moremassage began. The staff was professional and kind. The facility was clean and unpretentious. A relaxed, no fuss, welcoming vibe was set from the moment we walked in the door. My husband and I had a 90 minute massage. Our massage therapists were Eugene and Hector. At the end of the session we both agreed these were the best massages we've ever had. My husband is a big guy and usually feels like his massages are never intense enough but Eugene showed him how it's done. He said it was magic. Hector obliterated my shoulder and neck tension and was a pure joy throughout the session. Both Eugene and Hector were top notch in skill and personality.

Phenomenal services were provided by Jesse and Eugene. Prior to my massage I had a facial with…read moreJesse that was so therapeutic and beneficial to my physical and mental state. The amount of pressure I had residing my head was giving me such added stress.. Jesse used a jade tool all over my head that left me speechless in relief. On a later date I had a massage by Eugene. His ability of listen to the body and feel around to where it's causing the issues is hands down a talent to marvel at. I was a happy participant. 10/10 experience

Such a cute store front with a lake view while getting services! I had an appointment with Katie,…read moreand as someone who gets facials often she was amazing. Katie looked over my skin, asked questions, and then walked me through each step and product she was applying. Two very important details: The place was immaculate and punctual. The experience of a 30 minute facial expression as quick yet felt like enough. I added-on the ultra sonic treatment for an extra cleanse layer and I loved it! I will definitely be returning for a routine cleanse and exfoliation of the face. My face afterwards was glowing and looking fresh as the days pass. My favorite part was the face massage and ice rollers. Thank you Katie!

Great experience with and additional 30 minutes so that I can enjoy the full experience…read more Erika was my aesthetician, very knowledgeable and personable friendly, and walked me through every procedure that was performed. Great way to end a busy work week. The room was very bright. not the typical Zen spa environment, but definitely one worth of checking out. If I had something to add as a take away. I believe that getting samples of your products at least the best sellers, so that the consumer can determine what works best for their need. Parking in that area is a nightmare so be sure to come early.

Everything was perfect. I booked this place last minute…read morebecause I was having some sciatic nerve pain and a generally rough Monday. It was my first time here. Parking was easy at the apartment complex garage behind it. You're allowed to park on the first floor there and pay $1 per hour. The decor is very modern bohemian and zen. The ocean sounds were perfect for me, since the sea is my happy place. My massage therapist Bronson was very knowledgeable and considerate. He listened to my explanation of problem areas very well and gave me some good advice for how to take care of it at home. I do plan to visit again and add a scalp massage on next time for only $10 more. I left feeling much better than I entered.

Super quiet and relaxing massage place. Everyone is very friendly and has great customer service…read moreskills. I had a ddeep tissue massage with Zen and will definitely be back!

Very knowledgeable, professional, friendly staff and clinicians…read more My first time ever at any med spa- it was very good experience. They were very good at answering questions and educating me. Loved it that they were not pushy at all, and did not try to sell me extra services and provided the service I was looking for. I plan on going back again in a few months, and will definitely recommend this place to others.

I've gone to couture med spa for several years with excellent service and staff. It was amazing. As…read moreof late, there's been a mass exodus of amazing longstanding staff that were more like family. Sadly, any location is now booked 1-2 months in advance. Ridiculous. Front staff is replaced with less than competent staff. My visit today was a reflection of this. I waited weeks for my appointment today. Today's appointment should've been straightforward. It was anything but. I was taken to the back by Kristen Martinez, Assistant Practice Administrator. If you are unfortunate, like me, to get her, talk very slow, don't use big words. She probably won't get it then either but.. one must try when she's your only option. In my opinion, the mental-midget is in the wrong job. Perhaps she's better suited for auto mechanics?. Forget it, just go to the front and explain your issue to someone else. It worked for me. My mental midget didn't know if I needed to be numbed,, what order to numb me, then doesn't listen to my question about the product that's banked , instead quotes another product in a rude tone like she's the authority of what I'm going to do. She's clearly in the wrong industry. This is a beauty industry. I don't HAVE to go there to spend my money. They DO have competition. Karina can't process big words or minimally complex business issues. I'd not have her run a flea circus let alone a lucrative med spa. My Rather simple ask to a minimally complex issue, was quickly resolved with another person, more intelligent, kinder person at the front. It was great. Competent people are awesome to work with. After I got my issue resolved I left. Karina then calls to tell me she's cancelled my membership (thank you! You beat me to it. I don't tolerate Incompetence) then your email was poorly written to try and hurt me? Oh no, I'm sharing it on every review site, BBB and Florida Health Board and Artorney General.Groupon,, so THANK YOU for saying the quiet part out loud so it serves every future customer so they know to never trust this establishment and to never bank any product here! You are quite the salesman. I'm also printing copies of your emails and distributing to your competition . I've attached a screenshot for the world to see. I want everyone to read it so they know to NEVER BANK any products with ANY COUTURE Congratulations!!!! You must have gotten your MBA from a crackerjack box. Oh that's right... no MBA...

**A True Example of Professionalism and Customer Care**…read more I wanted to share my immense gratitude for the exceptional service provided by the technicians at Del-Air. Back in May, Eric and his team came out to handle a line replacement for my outside AC unit leading inside after finding a leak. They were thorough, professional, and explained everything clearly. When I started experiencing intermittent cooling issues again recently, I specifically requested Eric since he was already familiar with my system. Although he wasn't available, Tony came out today to troubleshoot the new issue. Tony quickly identified a new leak inside the unit. Naturally, finding another issue so soon after a previous repair was overwhelming and stressful, but Tony handled the situation with complete empathy and professionalism. What stands out most about both Eric and Tony is their dedication to the customer. For both repairs, they took the time to clearly explain the root cause of the issues, why the specific repairs were necessary, and what steps could be taken to save money on the work and prevent future AC problems. In my opinion, both Eric and Tony are exactly the kind of technicians who should be handling escalated issues and working with customers facing repeat callouts within a short timeframe; their approach makes a stressful situation so much easier to navigate. If they aren't already managers, shift leads, or lead trainers for Del-Air, they definitely should be. Both technicians are a fantastic reflection of the standard of quality at Del-Air. Every technician I've interacted with from this company has been exceptionally knowledgeable, understanding, helpful, and professional. While I'm currently waiting for this second repair to be fully completed, I couldn't be more grateful for the care and expertise both techs provided during stressful moments. Highly recommend their service team, specifically Tony and Eric, if you can request them personally. Thank you, Tony (and Eric)!

It would be zero stars, if I could. Here is why. We hired them in July 2026 to install new air…read moreducts in a new to us/but older house. The guys fell through the CEILING. They stopped fixing the air ducts. The air ducts are to be strapped to the roof. They stopped that. They did not do the "return air vent" into the second bedroom (because they fell through the roof? (no one was injured BTW). We held payment, until someone came out. My husband who is an "egg head" (love him, but I was at work) and doesn't understand the air return situation...paid them because they showed him pictures in the attic. that there are "some" strapped us air ducts...but still missing a return in the second bedroom. DO NOT HIRE THESE PEOPLE...IF YOU HAVE A PROBLEM...YOU ONLY GET AI PEOPLE...WHICH TELL YOU IT IS "ESCALATED"...BUT i'VE BEEN CALLING FOR 7 DAYS NOW...WITH NO RESULTS. I have to leave the AC on at 68 from 5am...all day...to get 77 by bedtime. Yes, we replaced the AC unit too. DO NOT HIRE THEM!

NOt only was the salesman very patient and informative , but the two installers that came Frank and…read moreMalik were very thorough and professional and hard-working in this heat. The next visit I got from ARS was to help me out because I forgot how to do some of the features on my remote. They came within 24 hours and Suarez was very patient and thorough I would highly recommend Lowes and its company ARS for any future jobs for Ductless mini split air conditioners / heaters !!!!! I can't wait to get back into my art studio with my wonderful AC on ! thanks everyone at ARS.! sincerely LEONA and Frank Asta from The Villages

Stay away! I don't…read moreknow if they're targeting seniors or everyone but they offer you a $29 check up on your unit then a salesman comes out looks over your unit shows you pictures supposedly of your unit and tells us there are several things that are wrong and it's gonna cost over $13,000 to fix it . Then of course says but it would be cheaper to replace it and they give free estimates for replacement so we called our regular guy who came out and said first of all you're under #Warranty he looked at everything. The only thing that needed to be done was cleaning of the coil and he said I could've sold you two air conditioners for the price they wanted to fix this!!! stay away from this company. I believe they are just cheating, senior citizens and other members of our community.

Leon was top tier work! I got the pumpkin spice pedicure and was in heaven. My toes came out…read morelovely. Definitely coming back!

Leon provided an outstanding service! Had an amazing time took care of me right away. I would…read moredefinitely recommend going back

I found them through spaweek.com…read more I called and spoke with Julia who helped me book an appointment over the phone. She was very efficient Do Keep in mind that if you have a gift card you have to call otherwise they'll charge your card once you book online just FYI. Once I came in, The massage therapist Lauren, was friendly and professional. Felt really good after getting my back massage. Convenient location and it feels good to be inside the shop as you would expect to feel in a spa

I had a really frustrating experience trying to book a simple massage appointment here. The…read morereceptionist could barely understand anything I was saying, which made the entire process way more difficult than it needed to be. Somehow, she even entered my name into the system as "Ham," which should give you an idea of how off the communication was. What should have been a quick phone call turned into nearly 20 minutes of me repeating myself just to get a basic appointment scheduled. On top of that, she couldn't explain any of the services, pricing, or options available--so I was left completely in the dark. Overall, the customer service was extremely disappointing. If booking an appointment is this stressful, I can't imagine the rest of the experience being much better. I've been here before and the girls that were doing the services were great. But they definitely need to reconsider that receptionist they have.

My spa experience felt pretty unpleasant. There were a few things I felt weren't ok or just not…read morethought through. I honestly didn't feel like complaining so here I am doing it some justice now. First off, the sauna was closed and when my sister called to book it they didn't think to mention it. So tip if you are like us and this matters you may want to ask if they are finished "renovating". Next thing, upon checking in and also checking out at the facility the associate checking us in didn't mind reminding us to get our parking validated/comped so we literally had to walk all the way back to do so. After our massage when we asked if we could go out to lounge at the pool for a bit she didn't even bother making sure we would be able to get in the "adult" pool which seemed so odd to me so we had to scourer around to find someone to help us. At the pool, I ended up ordering the fruit jack tacos which I was not a fan of at all just ended up tossing 25 dollars. To me, the hot tubs weren't even very hot, this was a big bummer. Worst of it was when were trying to enjoy our time chit chatting at a room tone voice inside the spa and one of the cleaning ladies told us we needed to lower our voices because there were guest getting massages. I was bit taken aback esp because we weren't even loud really felt more like she was just annoyed by us being there. Anyway, I would never come here again. I give it two stars for the fact that the valet guy came to bring me my cell phone when I was checking that was such a sweet gesture (kudos to the valet guys for going out there way) and the other reason my massage while on the very low pressure end she was still at least pleasant.....

Izabella was wonderful! So caring, thoughtful and educational. My experience from checking in with…read morea warm welcome, relaxing in the waiting area/ hot tub, the facial, and education of products used and then the ability to use the hotel pools...everything was fabulous. I would highly recommend!