I bought a machine from Craig. He was wonderful to deal with; very kind, knowledgeable, and…read moreresponsive. We picked up our machine and were accidentally given one box to one model and one box to another model. Craig really went above and beyond to make it right by having the correct piece delivered to my home and professionally assembled by one of his employees (who was also very nice and pleasant). I've had the machine for over a month now and it's working great with no issues. Definitely recommend this company!

I got great customer service by Eric and great work done on my two ellipticals. One was a new Life…read moreFitness elliptical and one was a old model life fitness elliptical. I am very pleased at the way they work now! I got the work done by Daniel and he knows how to find the problem in your machine. He also knows how to fix your problem on your machine.

We were looking for a treadmill. I called this place and talked to Robert and visited him there on…read moreSaturday. He was VERY knowledgeable and kind, helped us get the right kind of equipment for us. We're expecting the delivery this Saturday. We can't wait to try it! Thank you Robert!

I've been hunting a quality recumbent exercise bike for sometime now. For my birthday my sweet…read morehusband did some research and found Johnson Fitness in Plano and off we went. On entry to the store we were met by the store manager, Robert Morgan. We enjoyed everything about this guy... He was so fun to talk to and so interesting while he helped us find the best solution in a recumbent bike for me. We picked the Hoist Lemond Trainer. I LOVE IT! We scheduled delivery in just a few days. Tim, our brilliant delivery technician ( gentle giant ),arrived on time and got us all set up in no time! I got my first session in that same day! Again, I LOVE IT! Only one tiny hiccup I couldn't figure out why the heart rate wasn't coming on. I called Robert, our store manager, he took time out of his Saturday to swing by to show us where the wire in back of seat had simply unplugged. We were so grateful for Robert and Tim for their help and the integrity of their work. Highly recommend and will do business with them again.

They did not pay me my first week of work . Managers just sit on their ass drinking beer . Nothing…read morebut cigarette smokers . Machines are not worked on right at job sites

First class experience! Every touch point throughout my buying experience was as promised. From…read moreobtaining the initial quote to receiving shipping instructions - constant clear communication! Exceeded my expectations! A satisfied repeat customer.

Starting off with, this location is permanently closed and is now a hot tub seller…read more But I bought a treadmill there in 2021 and bought a 5-year warranty. The phone number they gave me to FitCorp is no longer in service. Wondering if anyone out there has also purchased a service warranty from this now-defunct company and knows how I can get in touch with the service provider, if they even still exist?

No stars! RIPOFF!! They bought our used treadmill (which we originally bought from them new…read moreseveral years ago) and an elliptical in December. When they picked it up the delivery guy said he didn't have a check but they would mail us one. Several weeks later, after several unreturned calls, find out they had gone out of business, then in bankruptcy. Any outlet location we go to or call, doors are locked and calls go to voicemail. They were supposedly bought by Johnson Equipment. Went by there today and the location has a for lease sign and there's nothing but a desk inside. I guess you only need a desk and phone to steal. See attached photos.

TRUE screwed up and wound up shipping two treadmills to me from two different distributors. They…read morewent ostrich on me and while acknowledging their error did nothing to remedy it. Busybody took care of the error by buying the extra treadmill and reselling it themselves. Thumbs down on True and their field manager for going full ostrich after their admitted mistake. Thumbs up for Busybody for correcting the problem.

I purchased a $4,000.00 tread mill and called to get status on Tuesday of last week. Jarod 'the…read moremanager' never called me back. Now, it's Saturday and I called and he still can't give me a status and was very rude. These people need a stern lesson in customer service. As the previous review said...Once the have your money, your on your own.

I'm honestly surprised I've never written a review for Scheels before. I come here often--probably…read moremore than I should--and I genuinely love everything about this place. Scheels is absolutely massive and somehow manages to have just about everything you could possibly want for sports, hunting, outdoor activities, and more. The selection is impressive, the store is consistently clean, and the staff is generally friendly and helpful. Beyond the sporting goods, they also have an enormous selection of clothing, footwear, accessories, and other gear. One of my favorite things about Scheels is that they carry a lot of unique brands and products that you simply don't see at most other retailers. That alone makes it worth the trip. There are really only two downsides: it's almost always busy, and it's not cheap. That said, the sheer size of the store usually keeps the crowds from feeling too overwhelming--unless you're at checkout. And while the prices can definitely be on the higher side, I somehow manage to walk out with something almost every time. I honestly wish there were several Scheels locations throughout the Metroplex instead of just one. This is the kind of store you can spend hours wandering around in and still find something new. If you're into sports, hunting, outdoors, or just great gear in general, Scheels is absolutely worth checking out.

It is very big. I had lots of fun exploring this place. I was not expecting to see an aquarium,…read morefairus wheel, cafe, Lego store or a who room dedicated to E bikes. The food was delicious and speedy. There was lots of puppies everywhere. I love that it is pet friendly. This place is enormous! I had a blast exploring it. I never expected to find an aquarium, Ferris wheel, cafe, Lego store, or even a room dedicated to e-bikes. The food was delicious and served quickly. There were also lots of puppies everywhere, which I loved since it's pet-friendly.

Josh was so amazing and helpful, he helped us find the right bat and even got it rewrapped for us…read more We found everything we needed for baseball and football season at a fraction of the cost at academy!

I thought as popular as pickle ball is, they would have some items for getting started. Nothing of…read morethe sort.