The foot scan and customer service are top tier. They let you know everything about how you walk…read moreand recommend based upon how your feet operate.

I want to support local businesses. This used to be Run On. Fleet Feet came in…read more As a seasoned runner, I want a local store that can help me fit shoes. I need access to running supplies and accessories as well as running attire. Here are my recent experiences: I came in for shoes and they were understaffed and sent me away. Twice. I came in for running nutrition and they focused on shoe fittings and I had to wait for a few dollar cash purchase. They recently eliminated the discount for being part of the local running club. And they mismanage the national program. That's if you can use it when you are turned away. This is a detriment to the national program which has deadlines on when you can use their loyalty rewards. Being turned away cost me my loyalty rewards. The national program refused to renew them and told me to ask the to comp it. Ugh. So overall, I would like to see Fleet Feet McKinney make some changes that improve the experience.

Excellent service! I'd spotted this Fleet Feet earlier in the week and knew they may be my new…read morego-to running store. I ran my first local 5k race this morning and managed to come in 4th overall female and 1st in my age group. I immediately thought, "NEW SHOES would have made podium!" I was 9 seconds from it. My trainers were so worn out. I feel like I just purchased them but I've been using them for my runs and walks and knew it was time for a new pair. I walked over to Fleet Feet this afternoon to inquire about new insoles and shoes. Fleet Feet Plano provided the BEST service!!! We did a few measurements and reviewed my analysis then went over several options. The shoe I've ran in for years, a different model and a shoe with a larger toe box I'd wanted to try. Once selecting a new model we moved onto several insole options. I'm a Brooks girly through and through and stuck with this brand but a different model this go around. New city, new shoes, new model, new insoles! She's ready! Maybe in the coming months I can squeak out an overall 1st 2nd or 3rd haha ;) If you're in need of a great new shoe, you absolutely should come into this store. Highly recommend. I learned they have weekly Tuesday social 5k runs at 630p and second Tuesday of the month ShackShack 5k runs. Totally have to hit that ShakeShack run that ends in a Fred shake or beer! Great store! GREAT SERVICE.

I've been a longstanding fan of fleet feet and the personalized shoe recommendations through their…read moreunique fit test. I've been to a few of their locations around the country, and they are fairly similar. This one is on the smaller side but still has a wide selection of products, although not as many duplicates on display. They do have frequent social runs as a bonus and even hosted a neat quarterly event with raffles from different health/fitness/restaurant vendors and a run with Hoka shoe demos. I always get my insoles from Fleet Feet due to their comfort, personalization, and durability and purchased one when they had a promotion. Unfortunately the staff member did not put the correct discount in and overcharged me, but after realizing and going back, they were able to fix it, although their tone in doing so suggested an attitude. The staff were very friendly when I was making the purchase, so I'm hoping it was a one time interaction. Overall great outreach with the running community and opportunities to try new products. Consistently good products, but hit or miss service.

This is my second time going here and it was for the same service on getting my dress pants…read moretailored due to I didn't like the length of it. I met both the husband and wife and the overall staff is super friendly and nice. The price for getting it tailored is super reasonable as I never got my dress pants tailored before until I went here. I really enjoy how this place takes there time to make sure your outfit looks good on you. Thank you for making my dress pants look good on me lol I'll be back!

Always helpful. Gets me great suits and always in and out. Ali is the best! I will definitely be…read moreback for any other suits/tux needs I have in the future.

Great service! Called and left messages when product was ready. Also friendly and helpful.read more

Not the easiest people to deal with. Not big on customer service…read more... I wasn't greeted at all, as I wondered throughout the store. The lady was snippy and gave me a very hard time.

This is an amazing boutique. I came to McKinney for the art fair. I was scouting for some boots…read morealso. The selections were exactly what I was looking for. The staff took the time to listen and make recommendations. Seriously you cannot get this level of service from a chain store. I have already received so many compliments from complete strangers regarding my boot purchase.

Took a friend of mine there who found a pair of boots she liked. Sales people told her that they…read morewere on sale for Black Friday, 40% off. She said they were $725 then take 40% off. After having them held for a short time, she decided to purchase. We got home and she looked them up online. Turns out they marked them up about 40% and then sold them for pretty much the same price we saw them on multiple websites, including the Lucchese website. I really hate dishonesty. My friend wanted to return them just b/c of the deception, but their horrid return policy meant she was stuck with them and a bad feeling in her gut for believing a small business in our great downtown area! Shame on you Orisons!

I enjoyed myself at this establishment! I came by, as a new runner, for information about runs,…read morerunning groups, and advice on what to do with dog-tired, swollen feet after long races. I left with so much information from the two staff there! I was also to get information about local running groups. When I left the store, it was with a feel-good foam roller and slides for my feet. I'm glad I made the trip to the Frisco Running Company. It's a good place for all runners for supplies, gear, and information.

Jennifer was amazing!!! She helped me and several others find our best shoes (ot wone of those…read moretimes in retail where everybody comes at once :)) and she didn't miss a beat. She also really knew TONS and what great personal service. You can't beat her or this place. Thank you so much. And update: Another great experience! Alan was wonderful, knowledgeable, and stayed with us helping us with a million pairs until we found the right ones. He wanted to make sure they were what we needed as badly as we did! You can't beat this place. Drive past others and come here. :)

I experienced a great suit purchase and the process was so wonderful the staff and the wonderful…read morefamily feel was on point. I needed this great group of gentlemen that make shopping so easy ! Mr. Terry and Mr. Bobby were so executive, fashionable and dressed like they were business moguls. The call that my suit was tailored and ready was so perfect and well done. Thank you ISW of Texas and making my first suit buy awesome. This is the best state on planet earth! 20 stars of Highly recommended services ....I definitely Will be using this Location in the future for my businesses and bringing my crew for future outfitting endeavors.

My experience in detail 1. I'd gone to purchase the whole…read moretuxedo outfit - jacket, pants, shirt, shoes, bowtie. 2. The sales advisor was professional. He provided options and I was pleased with the suit. They don't allow you to try on a shirt, so he provided one to me to try at home. The pants needed adjustment so he measured for the changes. There were four weeks to the event and he requested three weeks. 3. We came back after three weeks and the pants didn't fit. They were too loose, and too short. He asked for two days to adjust again. 4. We went back two days later, and the pants had not been adjusted. They asked for another day. 5. We went back the next day, and the pants had not been adjusted. By then we were three days from the wedding. The manager or owner then told the Sales agent to return our adjustment money and we needed to solve the issue on our own. 6. We, desperately, went to "The Best Tailor House" in Stonebriar Mall." Within 15 minutes, they'd measured and made the changes. It was flawless. We also found out that "The Best Tailor House" sold Tuxedo's ans shoes and were even cheaper. 7. What I learned is that having a tailor matters, and customer commitment matters. On both of these ISW Meanswear falls short. In terms of choice they're quite good, but I question that value of they can't get the product in time, and when they run out of time, they essentially ask you to solev the issue on your own. Next time I'll go directly to "The Best Tailor House" and skip the unecessary trips and frustration.

Looking for walking shoes for my 300,000 steps a month walking. This location was through and the…read moreservice was great. Quick and easy. I bought the 880 series. Just what I needed.

Great service here! Nice family owned store, I bought some shoes on discount and was accidentally…read morecharged full price, less than 5 minutes after I left the store I received a call from the store and got my purchase reduced! Very good service!