There has been no issue with the quality of work, and the technicians have been great. The issue is…read morethe communication, or lack there of. Over the winter they did work on our addition, and now we still need a water spigot installed outside to complete the job. We had called three times in March, twice in April and now I have been leaving messages daily for two weeks. I get told that the receptionist is out of the office, then our technician is visiting a grandchild. All valid and great reasons to be away from work, but we do not get follow up when we are told we would, and it has been MONTHS and an hour job is still yet to be scheduled.

Bill's guys did a couple of good jobs for me. I would definitely use them again! Very polite and…read morethey get right to business. I live in an older home and they knew what to do.

We had a stubbornly clogged kitchen sink. We called ATR and spoke with Theresa. Plumbers Luis and…read moreRyan came to our home within a couple of hours and cleared the issue. They were very reasonable in their charges. Everyone was friendly and efficient. We recommend them very highly!

I contacted ATR Plumbing for a an emergency with a burst pipe in crawlspace. The plumber that…read morecalled me was aloof and unprofessional. Told me turn my main valve off (DUH!!!!) ....and that was it. I said are you going to come out?! He said no I can't, I've got plans with family......and left me hanging. Their receptionist made it sound like this guy was going to help. They're a joke!

We had an 'emergency' issue with a plugged toilet and they arrived at our house within 35 minutes…read moreof my phone call and took care of the issue. I highly recommend these folks. It is nice to be able to get someone on such short notice.

I have known this company for about ten years. They have done work on all my houses. Very…read moreprofessional management and crew. Opus

A simple toilet replacement and they scratched the ceramic tile floor. Two weeks later the toilet…read moreis loose . They refuse to do anything to do anything to fix the issues

Be sure you get a quote for completion of the whole job. Charged 3 hours labor to put a toilet in…read morebecause he had to comeback another day. This is the third time they came back and they knew condition of the toilet. I was charged to replace the flange even though they knew what was happening and didn't quote that before. Charged from 7:30 AM when didn't arrive till 8:00 am said charges from when they leave office Office is 10 Minutes away( seems the average to next closest hour.They been several times and never had a problem and now will pay over $400 to replace one toilet. Not a good value

On September 11, 2018, Northern Weathermakers, as stated earlier, came out to fix the sixth leak on…read moretheir AC unit since installing it 4-1/2 years ago. October 24, with indoor temps in the upper 70's instead of 68 I called Air-Rite, instead of Northern Weathermakers to asses the unit. On October 25, Air-Rite stated that at least 75% of the Freon had leaked out and the compressor was shot. Leak number seven is only six weeks after the unit was completely charged with Freon, leak number six fixed and an invoice $582.01. The compressor, now shot, is under a 5 year warranty, it has been 4-1/2 years since installation When forwarding this information to Mike Lee, President of Northern Weathermakers, and after three voice mails, I was never able to talk to him. Instead, I received a terse, three sentence email stating that Northern Weathermakers will no longer be servicing my unit. The compressor is under warranty and Mike Lee, President of Northern Weathermakers refuses to honor and stand behind his warranty. Again, don't let this happen to you.

Northern did the work automating the heating/cooling in the office building where I work. The…read moreupdates are great, and make it much easier to control the building environment.

The official e manager was unreliable did nog know what she was doing and wanted to charge me more…read morethan it should've cost to repair the air conditioning

i don't think they know what they are doing. I've spent the entire summer without a fully…read morefunctioning AC unit (that they "fixed" last summer by the way). While they attempted to fix it in June, they did not correct the issue and continue to come out and not fix the issue. I should also say the communication is terrible and they have not shown up several times, shown up at times different than what was scheduled and also did not communicate the time needed to do the work in advance. I've had a technician come and say he sees the issue and another technician come back and say he can't find the issue. I hired a different company to come and check their work and their technician found Premier didn't identify the correct issue (motor issue), didn't adjust the pressures correctly, didn't properly install the part they "fixed," and left an important filter off the unit without replacing or mentioning that it was not replaced. This company just seems to be incompetent and I cannot recommend anyone hiring them.

I have a Sears home warranty and have had CRS Heating and Air Conditioning come out to make repairs…read moreon everything from a new furnace, replacing our hot water heaters, fixing faucets that have locked up and just recently had service tech Mike Howell come out to repair 2 toilets that constantly ran. We built our home 20-years ago and I guess it's that time when stuff is starting to break down. Fortunately, it's gotten to the point where anytime we need repairs, we ask Sears to assign our service ticket to CRS and Erin (who I've works with for several years) always come through. As I've mentioned, I've used CRS for just about everything and would recommend them for all your heating, AC and other needs. As far as this last repair goes (2 running toilets), Mike replaced both flappers and fill mechanisms and things work like a charm! Hoping we get another 15-20 years outta it. Haha THANKS Erin & CRS

Mike is amazing Super knowledgeable and a super nice. Love the service CRS provides…read more We have worked with many companies, CRS is among the best

Can't say enough great things about this business. Jason is always there when we need him. He is…read morequick and professional. As a commercial business, we have emergencies and appreciate his response time and fair pricing. Definitely hire them!

Prompt and courteous customer service from Tanya in the office! Jason was able to come out and…read moretroubleshoot my furnace the same day. I had sent a text of the audio/video of the noises my furnace was making and the technician came prepared to solve the problem. Great service and happy to use a local family-owned business!